Nando's Harrow - St George in Harrow

To many sexaul extra service for happy endding

Food was okay, guy at the till asked for my Nando’s card number, had to repeat it to him 4 times as he kept starting new conversations with people. Ended up not even getting a chilli on my account.

My go to Nandos for Chicken liver with bread and butter pre-movie! Love it. Would recommend the new MOMO Elderflower Kombucha with it. Yum! The service is excellent and toilets are kept clean.

Divya And the rest of the team was excellent great atmosphere great service was so friendly first time there and will be coming back well done guys

The food was good, the customer service was outstanding the staff Nisha welcomed us with a very warm smile. And the ambiance of the restaurant was also great.

It's Nando's. Love the suces and the plates, shame they removed that marvellous seed and tender steam broccoli salad from the menu

I recommend this place after watching a movie from cinemas and it's perfect for large friend groups. I ate the great imitator is a great vegetarian wrap and the wrap tasted OK for what it was and it was not worth the money in my opinion. I guess I was quite lucky with the time and seating as I was very early for my group. A well timed visit would be ideal for this restaurant. Overall the environment was great but a negative was the toilets were locked and I had to ask for the codes to it and I found the whole process quite slow. I must comment on the incredibly rapid serving pace that deserves hats off as we waited less than 5 mins for a table full of food. Overall, I would like to highlight that timing is absolutely key to the experience in this restaurant so I would suggest a pre booking or even ordering online before you arrive on their website.

Wish there were any negative staring system. It's not the first time, they haven't served the order in time. Their system is so slow. Food is sitting on the counter for ages and by the time it arrives it's cold. We always had to wait over 25 minutes for the food to arrive. And the manager is super rude. When I told her my son is crying because he is hungry and has waited patiently for 25 minutes, she got back at me saying I scared her with my raised voice. I'm not sure the lady with short hair was manager or not but was super rude. And non apologetic. There was another guy who probably is from kitchen wearing black t shirt and glasses was calm but wanted to apologise by making part of the order on the house. Well I don't need any charity but all I wanted was an apology. They brought the order late and completely forgot the drink. Which arrived after I told the staff. Is it a customer's responsibility to keep a check on the order as well now?? Boo their service and staff. Terrible experience. You are in a customer service field and need to be apologetic for the delay in serving instead they get mad at customers who are complaining for the delay.

Super friendly, super helpful, and just genuinely awesome. She made sure we had everything I needed and kept the good vibes going the whole time. Thanks for making my meal even better, Divya! You rock!

Was a wonderful from Divya today ! The food was lovely and the staff all so pleasent ! Very enjoyable

Divya was so friendly and fun and food is fun.

First visite for me in england, First lunch at nando's, Divya was friendly, profession al, and funny, I had a good time, the food was good. The price was reasonable. Thank you Divya

Divya was great service and the food was great !!

Divya, Very good environment and frank waiters. Food is delicious .

Divya she serve us well, and we really enjoy the meal

Monica was a great waitress, kind and respectful

We had an amazing experience today and Georgiana from Greece was exeptional. Although the place was packed Georgiana and the team moved lightning speed! Super recommend this place any day!! 🥳🥳🥳🥳🥳🥳

Terrible experience and most burdens service in town, provided by Klaudia R. Never again we will visit this restaurant!

TERRIBLE customer service! Mic (Nando’s employee) who served us was so rude and made us feel unwelcome!

Came to the nandos restaurant to try out as beening a vegetarian I wasn't having my hopes up, but even tho not vegetarian dishes but what I had was absolutely delicious even the small salad I thought was just the right amount...would I come again yes i probably would but a bit later as I arrive at lunchtime and was just starting to get a bit busier after I had finished.

Amazing experience at Nando’s in Harrow - St George, I’ve ordered 1/2 chicken lemon and herb and peri Mac and cheese and rest of my family ordered chicken thighs and whole chicken with regular chips and spicy rice together. My first restaurant visit of 2025 so far and I’m delighted it didn’t disappoints 🔥🔥

Myself and my son had a thoroughly enjoyable visit to Nando’s! Choosing our usual full platter was clearly a great decision, as it perfectly satisfied our appetites. From the moment you arrived, the experience seemed to flow seamlessly. We were warmly greeted and promptly shown to our table, setting a positive tone for the meal. The service was both efficient and friendly, ensuring we felt well cared for throughout the visit. Your food arrived promptly, and it met the high standard we have come to expect. The platter was hot, perfectly cooked, and this time enhanced by the addition of the new Fanta orange glaze, which was a delightful twist on an already reliable favorite. The restaurant’s cleanliness and well-stocked condiment station added to the overall comfort of the dining experience, reflecting the team’s attention to detail An ice-cold bottle of Sagres beer was the perfect complement to my meal, providing a touch of relaxation and enjoyment. With everything meeting or exceeding expectations—delicious food, welcoming service, and a pleasant environment—it’s no surprise we left without a single complaint. It’s always a pleasure to enjoy a seamless and satisfying outing, and Nando’s delivered exactly that!

For the most part, the staff were super friendly and efficient. I ordered the gravy which arrived barely warm and I asked the manageress if we could have it warmed up. She looked at me as if I was a moron. Really poor attitude. The other staff were 10/10 though. Food nice but the tenderstem was so undercooked I had to leave most of it. Otherwise great.

I really like Nando's but I made a mistake visiting this particular branch. The chicken was dry and grey (look at pictures). I reached out to a lady staff member (one with pink hair) who was very rude to me and told me that this is how it is. When I told her I'm really not comfortable eating something that doesn't look quite right, she told me that it was my choice. [Well I'm not going to eat trash on my plate because you served me right?] After arguments, when she wouldn't replace my chicken, I told her well ok I'll speak with someone else. And she told me no one will help you. When I reached out to another girl who looked like she was new or very junior, she panicked and told me there's nothing she can do beyond the staff who was just rude to me. And finally I was about to give up when this guy staff came by asking if everything was ok and I explained showing him my plate. He convinced me by saying he will replace two of the 4 thighs in my plate and asked me to eat the two existing thighs (which looked better than the other 2) in my plate. [I don't understand??? If some of the food in the plate is spoilt , do you ask your customer to eat some of them and throw the rest?] I was humiliated and asked him to replace all. At this point I should have actually left. But I waited hoping they would do something to make it up to me. But nooo! They brought even worse chicken. This one was even more bad. It felt like they did it out of spite. So I gave up and was trying to finish up my potato wedges and leave. After like 15 mins, he came up to my table again. So I thought he came to ask me if everything is ok now. But no!!!! He asked me if he can clear the plates when I had not even taken a bite of that chicken. I argued again that the chicken looked so grey, it was clearly spoilt. He was so rude to me and just argued with me and walked away with my plate. I already paid 9 pounds for that chicken. Do you really think I'll make up stories to not eat what I paid for or to get a refund ??? All I wanted was to eat LUNCH. But I had to walk away with an empty stomach and they didn't even have the slightest courtesy to ask sorry and if they could atleast refund my money back if I'm leaving the restaurant without eating it. But I'm so glad I didn't eat it because otherwise I would have had a stomach ache. But lost my money and unfortunately I would never go back to another Nando's again due to this incident at one branch.

Always like this haven from the consumer madness of the shopping centre. Food always hits the spot.

Nisha was very welcoming and ready to give us the best experience in Harrow nandoes. Me and my daughter we are very thankful for her excellent customer service from her.

“I had the most wonderful experience with Wilson’s service. From the moment I reached out, I felt valued and cared for. The team was not only professional but also warm and attentive, making sure every detail was taken care of. As a Nando’s staff member, I truly appreciate excellent service, and Wilson’s exceeded all expectations. I’m beyond happy with the experience, and it’s clear that they genuinely care about customers . I highly recommend Wilson’s – it’s a service that makes you feel truly special!”

Had a great time at Nandos St George’s. Great food and fantastic service levels. Special shout out to Bilal who was superb. Great job folks!

Richa did and excellent job, she deserves a pay rise. Amazing service and food.

Enjoyed vegetwrian options at Nandos. Good service. Good value for money. Food is delicious.

One of the best restaurants. Lovely chicken with good customer service. Excellent fries. Great variety of choices with great quality. Recommended.

Awful except for Amira. Started off well until it came to ordering. The WiFi didn't work, so I went up to order. Stood there for a few minutes with my one year old on the counter whilst Bart looked at me and carried on with whatever he was doing in the kitchen (without a hair net). Another customer came, and he jumped at the chance to serve her without regard for me. I questioned him about this and told him I've been waiting, to which he said he wasn't sure I was ready to order. Sure, as if I was just standing at the counter for my own amusement. Amira tried to help by saying sorry its a bit busy (note- they've only just opened, and there were only 2 customers not being served, me being one of them) Out comes Georgia (red hair), trying to attempt to say it's fine and telling Amira not to talk to customers. That's wholly inappropriate and condescending to a fellow staff member. Georgia and Bart need to be retained on customer service!

The big cheese was one the tastiest burgers Nando’s has ever made but it was not on the menu today anymore. As a vegetarian I’m gonna miss it, hope it will be back on menu again

Staff are talk so rude and if you ask something they not even answering properly ya anything food are good but the staff are not good in talking and behaviour

Loved it. I accidentally dropped one of my chicken legs and they were too nice to replace it without any hestitations! Nice Atmosohere, Good food, great service!

Everytime I come to this Nandos the food is dead. Yesterday the garlic bread was hard as anything. Chicken was dry and fruit flies everywhere. We were going to order the olives but there was a fruit fly stuck in there. My partner and both had bellyaches after.

My wife and I always dine in. Very convenient while shopping in Harrow. Excellent vegetarian options and tasty chicken for the nonvegetarians. Staff always very helpful and polite and always give us the table we want.

Always a good experience coming here, quick service and decent food at a good price

Wilson was wonderful! Great assest to the team and very friendly!

Normally order from another Nandos in the area but was in St George's so thought we'd try this one out for takeaway. The front of house colleague, Richa, was very kind, welcoming and helpful. The colleague who took our order was also the same. The food was as top quality as can be from Nandos and delicious. Would highly recommend. Kudos to the staff for smiling as its not something alot of the staff in other restaurants do nowadays unfortunately in my opinion!

I have been here many times, food was defi itely much better a few years ago, but i love their sauces so i keep coming, today realised how much they increased their prices and reduced portions to a bare minimum...churrasco seemed a micro burger, and rushed, flavour was not as last one i had in july, chips had barely any peri peri powder, and the spicy rice was filled half an already very small container.....they wonder why its no longer as busy as they were and believe me....i first visited a nandos over 15 year ago...shame really.....ohhh forgot....garlic bread...the same bread roll with a bit of garlic butter on it.....☹️

Standard Nandos food, they can't really go wrong with warming up pre cooked food - wait they did! They actually messed up an order but did not offer a correction to the individual affected. The place was clean. However the level or noise made it quite a unpleasant environment.

Brilliant service and tasty food 😋

The staff were friendly and the service was so quick. Delicious food as always

While Nando’s is just standard everywhere but the main issue is you don’t get WiFi to make orders online in the restaurant and neither does a 5g connection come through as it’s a bit of a cavern inside St George’s shopping mall and the queue at the till is massive! Nope I am not going back there! Not recommended.

The food took so long to arrive. It took 30 minutes for them to realise that we have ordered. No apologies about the delay in the food and when we ordered extra hot chicken thighs it was not hot at all but very dry, tasteless chicken. I would avoid this place. Waste of money and waste of time.

Food portions were less than in other nandos

Great food @prezzo and @haultedo

Service was very bad due to lack of staff. I wasn't happy with food. I couldn't approach anyone for help because I kept being told to go on my app.

Checked undercooked. They wanted me to use the app but there Internet don't work and I had no signal, poor service

Very bad service we just enter the restaurant and asking for toilet and the guy say you cant use toilet

We had a fantastic experience at Nando's thanks to the exceptional service provided by Rio. The food was delicious, the atmosphere was welcoming, and the staff were attentive. I highly recommend Nando's for anyone looking for a great dining experience. Thank you, Rio and other staff members, for making our visit memorable!

Really good food. Wilson was fantastic.

Mik was very nice and helpful.

Always problems ordering on the app in this store, manager is snarky and rude when I have to come up to the till. Shame they are letting down the brand.

Great Customer Service, amazing food

The food is mostly good but I come to see Wilson, he’s very personable

To quote Tom Hanks, shoutout to WILSON!

This is a nice branch! The staff are helpful and friendly. You can’t beat a Nando’s!

The place is quite close to Harrow Bus station and easy to accessible. Food items are good but they only have starters or platter but not having any curry’s and other items. I have ordered Full Chicken wrap with sausages and Portugal Sagres beer with it. The place is nice and staaf was good for sure. They average cost for one person is approx 15£ if you are having the drink together.

Great customer service at this Nando's! The staff is super welcoming and friendly 👌💯 Always smiling and willing to go above and beyond to make your stay as enjoyable as possible! There is also plenty of space to sit and is one of the cleanest Nando's I've ever been to! Keep it up team Nando's 🙌🙌

Food was not the greatest. My friend got food poisoning from the chicken. Bread felt like it expired yesterday you could smell it. Starters were priced reasonably. Service was excellent. Monica and Jay did a great job especially Monica was always checking with us and asking if we need anything. Atmosphere was very warming but overly loud and busy at some point

Had to order online but they don't provide WiFi so with poor phone signal it took 20 minutes before I have up and ordered at the till

Incredible service and atmos. We were treated to 2 free glasses of water!

Absolutely amazing staff and customer service each time we visit! Always greeted with a smile and staff are very attentive and willing to help wether its the back of house or front. The Manager Madelina is also equally amazing and you can see that she is great with her team and supportive with them as well as the customers! Highly recommended this Nandos to anyone wanting to have a enjoyable tasty meal and lovely staff around. Thank you guys :)

Do not order medium liver if you want medium spicy. It is on fire! It was fully burnt and the broccoli tasted like 1 month old.

UPDATED - 03-04-2024 - Food was very nice and the staff were very friendly great service hence changed the stars back to 5 EXCELLENT thanks to all the staff Great experience the staff were very friendly and the speed of service was perfect. Surprisingly the food wasn't great this time it was a bit dry other than that it was fantastic thanks team

Been taking away at our Harrow nando's a couple of times , each time it's been awesome, great manager and customer service.

Seems like the quality has gone down and price has went up... Not good anymore. 😐

Staff where amazing and was very clean nandos !!

Awesome Great experience, just love it

Excellent service and food quality

The menu has changed a bit since COVID. There's no platter with bottomless drinks. Had to spend £3.50 each for a bottomless drink. The chicken platter was the same as before, the charm of Nandos. The service was average. I think I'd seen more friendly people at much busier times before the pandemic. But then costs have risen for everything across the UK. So just bring back the 2 bottomless and 1 large side with the plaster and I'm as happy as I was before :)

Sadly a very disappointing meal, the chicken had no flavour, the garlic bread has changed and isn't great. Such a shame as I could always guarantee a good meal at Harrow Nandos

It is always nice to be in Nandos! I like the music, food and colors, spicy sauce... I have to give a special thanks to Maddie, who has an understanding for our family needs and finds us a space and she makes sure the food is served quickly. Thank you!

Good food and good portion size. Waiter was very polite and she came to check if we needed anything. Little disappointed with the person at the till as he was keep doing multiple things while taking my order so had to repeat cos he wasn't paying full attention.

Had a great experience. Thanks to Ryan

Processional and efficient staff. Will definitely recommend.

Food and the atmosphere is well like any other nandos and whilst the dishes are always great, I believe they are a bit pricey for what you get. That said the service at this nandos is exceptionally good and both our server and attendant at the till were rather friendly and quite attentive to our not so simple requests.

A lovely atmosphere and the perfect place to dine in. As it was late evening they ran out of broccoli stems for my salad but I got extra coleslaw instead. Friendly staff and excellent value.

A good place to go ocassionally the menu isn't super vegetarian and gluten friendly but you can find the usuals like fries and mac n cheese. Over priced burgers given we get all the Nando sauces in supermarkets

Been coming here 10 years +. Nice interior and friendly staff, not halal (go to the one on the main road for that)

It's nandos. Service and food was standard as expected

First time visiting Nandos in St George shopping centre Harrow. We usually go to staines or Windsor. Our experience here was excellent. We were served by a chap named jaydon. Who showed us excellent customer service. Food was cooked correctly as I prefer my chicken well done. Atmosphere was busy and vibrant.

If you like chicken🐔 you love nando's chicken. It's always tasty 😋. The taste becomes mouthwatering when you add variety of souse. On top of this unlimited soft drinks 🍷🍷and water. There are plenty of food options to choose from. The ambience is vibrant, could have been better. Toilet facilities are here, but neeeds more frequent attention on cleaning 🧹 and maintenance. The service from the staff here was very friendly and welcoming.

You need to get rid of table 3 Just maximise the use of space in you restaurant, you ruin the experience for whoever has to sit by a pillar in a small table, when everyone else has ample space and brightness. Undoubtedly, you make more profit by doing this, but it lowers your reputation.

Very clean restaurant 👌 staff very helpful 👌 👍 the food fresh and tasty best Nando I've been to will definitely come back as my local Nando in Finsbury Park is horrible.

The Restaurant was far too cold to sit down and enjoy a meal. We had to eat whilst wearing our coats

Staff super friendly and helpful

From the kids menu I ordered bean patty with chips and broccoli for my son. The inside of the patty had big chunks of chick pea and the broccoli was hard. Not edible or appetising for a child

Polite stuff. Food is fresh and tasty as always. Clean restaurant. Had a good time with my family

Very fresh and tasty food!! Best manager, Bart.

Excellent food and staff! Very kind and polite Manager (Bart).

Three stars for food says a lot. This is somehow not a surprise as Nandos have a solid reputation in that area. The service was also very good, whether you order online or at the till. The atmosphere was good, there was a good group of diners at the time and everyone seemed content and having a great time. I definitely could dine there again.

Filipo was really nice! Super attentive and really helpful! Lovely service, great food and really quick!

Staff are friendly. Great service!

Honestly this nandos used to be really good, used to have amazing service, consistent quality food. Over the last couple months it's been downhill. Any new items they have seem to run out. They NEVER have straws because of a "missed shipment" which coincidentally has happened every time I've been here in 2023. They forget your order after being reminded several times. Just go to a different nandos for a better experience.

As a frequent diner, I have had the pleasure of experiencing the exceptional hospitality and attentiveness of the staff. They have truly gone above and beyond to ensure that every visit is enjoyable and memorable. The entire crew, including the managers Maddie and Burt, have been consistently amazing. I would like to also mention Ryan, Bilal, Boarz, Jay (and the rest of the team) for their exceptional service. Sincerely, Mannie.

Really nice atmosphere as per usual of Nando’s, with extra friendly faces and great tasting chicken. Unfortunately it does get busy most days which can lead to wait times of up to an hour.

regular nando's but they got our order wrong bc we ordered online