Alexandra's Gourmet Pizza & Grill House in Harrow

Does good food but closes too early!

Delicous fresh hot pizza, amazing website. Ease when placing order

One of the best fast food shops ever! The pizza was amazing and fresh. The service was very good and the staff were professional. I definitely recommend this place

I ordered pizza and it was very delicious. If you want to eat pizza you must give this place a try. Everything was fresh and there were lots of options to pick. The staff were very friendly. I recommend this place to everyone.

The best pizza I ever had, absolutely outstanding! Service was 10/10, everything was perfect! Highly recommend 👍

Lovely pizzas but kebabs are a bit smaller than a kebab shop

Great food but I had to stop ordering as after so long they still don't offer the meat free toppings on the special offers. Vegan hype has died down but Alexandra's are still cashing in.

Pizza bread is fresh and pricing is very reasonable

Best food. Amazing service. Fresh food

Been going to Alexandras for more than 10 years now. The food is great quality and the staff are super friendly and helpful.

Quick, Fast and Easy service alongside carefully crafted delicious Delicacy's. I use their service weekly, would recommend!

This place is amazing! The food was a five-star for me and I definitely recommended for others to try it out.

Pizza was spot on! Very good deals as well. Thanks, will come again

Food doesn’t disappoint, great quality for the money you spend👌🏾

The wait was a bit long, but I was lucky to settle into the one chair available, so it was not that bad. The pizza was fantastic and good value for money. I love pepperoni but can't always eat it because most have pork. This was halal and I enjoyed that hot pizza so much! It made my night! Also, I put the pizza in my backpack to free my hands. A dog being walked kept charging at me, because it could obviously smell what its owner could not. LOL. It was hilarious! No pepperoni for you, doggy. Allllll mine!

Good place with good hygiene, nice staff as well , Asian hot pizza is best

Amazing Restaurant! The food tastes amazing! and service was incredible. Arguably has the best pizzas in town. Would recommend buying from them.

Fresh Donner which had the best combination of texture and taste Lovely staff

I don't normally write reviews whether good or bad, but this experience definately warrants one. This is not a complaint about the food but more the staff's attitude. Recently (past 2months), I have noticed that their telephone number has been disconnected! The first time I encountered this, I had to walk in and placed the order which meant I HAD to wait for my pizza to be baked as I couldn't call ahead. I was told they had an issue with their telephone line. 2nd time I went almost 2 months later, I called the number again and same thing. So went into the shops to place my order. When I mentioned that I still cant call through, he stated the same issue again. I asked him how are they running a business if they can't sort out the phone number to allow customers to call ahead? Reasonable question right? The response was, we ARE busy because MOST of our customer's order through just-eat. I advised that I shouldn't have to go through a 3rd party website like just-eat and should be able to contact them directly over telephone. So as he is writing his mobile number down on a peice of paper, he tells me "if there is something you are not happy about like food, or something, you don't need to come here" - Bearing in mind he had charged me, knows that I've been going there regularly for a year. I told him the issue isn't about the quality of food (that's another comment!), but more that it is FRUSTRATING that we need to be kept waiting all because you have stopped paying your line rental for the contact number for your business! That's when I realised I care more about them running that place right than they do. Got my refund and walked out of there. Never tell a customer you don't need their custom as a knee-jerk reaction all because you can't listen to feedback or accept criticism. Shame! Food can be improved if the chef improves. But bad attitude and lack of customer service will alienate customer's who dared to complain!

Good vegan options nice pizza and fresh toppings

excellent customer service nice food highly recommend

Foods always fresh and delicious. Great for lunch and dinner.

Delicious food and great customer service

I don’t usually write a review but I’m very disappointed as this place has gone completely downhill. I use to always order from here and the food was great before. But now it is not up to its standards like it was.. I ordered a pizza stuffed crust the sausage looked disgusting like pink colour! The pepperoni was really off putting i asked for garlic and herb stuffed crust they gave me normal stuffed crust. Baring in mind I paid extra for garlic and herb! The food was cold doughy and tasteless I threw it straight in the bin! They need to sort out ASAP otherwise they will lose a lot more customers !

Extremely good donor chicken kebab and decent wings, but the rest is anywhere between mediocre and bad. I'm from Italy so you're always going to struggle to please me with a pizza but I genuinely think the Halal pizzerias make the nastiest ones, the exceptions being the Halal Turkish/Middle Eastern pizzerias - because they make Turkish pizza or similar; not the American rubbish. Which tastes fantastic. But otherwise, 9/10 of you would lose to a frozen Iceland pizza on any given day of the week. Passable for the Brits who mostly don't know any better (despite the fact Pizza Del Sud is in Harrow, your competition is probably one of the best Italian pizzerias in the world; in fact not a single pizzeria from my home town of Bracciano is better than them) - but won't fly with me because well, I live round the corner from Pizza Del Sud. I'll be honest I'm not a lamb donor fan but I think it's one of better places for it in the area. The chicken shish is also very good from here, but I would avoid the lamb shish. Described on their menu as "tender cubes of skewered lamb" - I think you did one of two things. Either you served me old lamb, or your chef took a tenderizer to the lamb. It's definitely one of those two. The outside was mush and the inside was dry; which tells me straight away it was premade who knows when or your chef accelerated the marinating process by using a tenderizer, instead of making them every day and having them soak over night, which would naturally tenderize meat - and using a tenderizer on lamb fillet is the stupidest thing you can do because it's the most stunning, tender kind of meat you can have. Would I get chicken kebabs from here again? Absolutely, best in the area, competes with places like Stoby's on their best day, but Stoby's is far more inconsistent, I don't get any nasty fatty of grizzly bits from here, just tender slices of chicken with those lovely blackened edges that I think are mandatory on chicken donor meat. Also this places pricing is extremely good for the area. Some cries about their portion size but a large from here feeds me extremely well and is hard to finish.

I thought I ordered kabab not chewing gum, Omg we couldn’t eat the kabab and didn’t have car to go back to the shop so the amazing chef or boss could try their invention. The worst kabab i had in my life.

Lovely fiud and very efficient service. We live locally and often order from Alexander's. The food is fantastic and the service is spot on. They are very friendly and helpful. Would definitely recommend

Ordered from here and the food came quickly and tasted pretty good and the delivery guy was very friendly. Then a few hours later I spent the entire night being violently sick and almost having to go to hospital from what we suspect was bad food poisoning. Avoid.

Best pizza and affordable! Made to order!

The pizza in the place is amazing fresh and tasty. I have not tasted a better pizza in Pinner than this place. The chef has been there for few years. It's fresh dough and ingredients. Thanks

Ordered a pizza , felt sick straight aftetwards , got a sample of ham which is definitely gone bad. Reported to the council. AVOID!!! this place if you care about your health.

Great tasting food , well presented

Great customers service and delicious food.

I was hoping the food was going to be amazing after the awful service from their restaurant delivery staff - it isn't. All in the bin. The driver actually aggressively told a 17 year old girl "you make sure you order earlier next time" when she thought she had heard wrong and asked what he had said he repeated that it's too late to be delivering and order earlier next time like she was the inconvenience. They were advertised as open and took the order!? We are also only 5 minutes down the road. He soon walked off as I walked down the stairs after hearing his attitude. To top it all off the food is horrendous.

Very good, very fast and really enjoyed

Burned pizza, extra small portion of Kebab (meant to be large). Used to be great place, won't be ordering again any time soon.

Delicious vegan pizzas, vegan Donner is ok Really fantastic vegan options with generous toppings. Fast delivery too.

Nothing but it's my kebab shop and it's my pizza place

Best vegan takeaway options around. The vegan doner kebab is excellent. I recently tried their vegan southern fried chicken burger which turned out to be better than the KFC vegan burger!

Do not order from this place! The food was nasty and the chicken stunk! It was definately old food given to us and the wedges were burnt too. Pizza was sour! Never getting food from this place! It's disgusting!

Best chips in the area! Get some wonderful chips from Alexandra's, then a nice slab of gammon from the butcher's across the road - perfect.

Usually great food but has gone down hill. Ordered for delivery and the fold was stone cold on arrival. (We live 2-3 mins drive. We called them and asked them for new food which they then sent minus our chips. When calling back after a total of 1hr 20 min the man on the phone then proceeded to lie and say we had not said we wanted new chips. After some back and forth he finally admitted and apologised that it was his mistake. Will never order from them again

Great food, good value and service. Vegan options are extensive.

Absolutely disgusting service from this place waited over an hour for delivery and nothing arrived when 2 members of staff encouraged me to cancel the order instead of apology - vile service will never ever use this place again! Horrendous service

Best 'fries' around and endless combinations for pizza! Very tasty burgers but can't say I've sampled a kebab myself - 10/10

This place use to be great but since the covid 19 they have gone down hill. They have increased their prices and portion sizes have gone small. Placed an order with them last night and when the food arrived I was told they no longer give drinks with the kid's meals and the portion size was small. I hope they improve otherwise we will not be using them again. Sad as they started off so well.

DO NOT WASTE YOUR MONEY!!!!!!!!! The food was absolutely horrific. It should be labelled as a health hazard. I ordered a lamb doner kebab with chips from this place today and I had to throw away half of it. The meat was all dry and burnt. He had given me the leftover bits and pieces. The salad was quite old and dry and as a result had no flavour. To top it off, it was probably the smallest serving I have had. Hands down the worst take out I have had, by far.

Very good food very good service and friendly staff and good service

We placed our order at 20:40 and placed a specific order. The guy read it back to us and it was exactly what we ordered: 10" pepperoni pizza with BBQ base. Chips in a pitta bread with chilli sauce and salad. Large donner meat with garlic mayo and salad. It was delivered just over an hour later, which is understandable as they must be busy due to many places being closed. The pizza was perfect according to my son. However, myself and my partner had a very different experience. I received a pitta with salad. My partner received and extremely small donner kebab with salad. When we telephoned to request the correct order the guy on the phone was horrendously rude. He said that is exactly what we ordered. Told me to take the pitta off my partner's donner meat and he'll have what he ordered. When I told him that would be a viable option if the kebab wasn't so small. He told me that was a large kebab to which I replied if that is a large then I dread to think what the small is. I asked how we could resolve this issue or I would have to complain. He then got rather aggressive and asked if I was threatening him. I stated that informing him of taking matters further due to incorrect food that the original order had been paid for and his very rude and aggressive tone was not in anyway threatening behaviour. He abruptly told me that he would get someone to call me back and put the phone down. By this point it was 21:55. I did receive a call back within 10 mins by a very polite gentleman. He resolved the issue very quickly by saying he would get the correct order sent out and it would be 30 mins. He also apologised for the manner in which his employee had spoken to me. The order arrived at 22:35 with a 20% discount voucher as an apology. I thought that was a lovely gesture. It was the correct order this time although the large donner meat was still very small. The garlic mayo was present this time. My chips were very cold and there was hardly any chilli sauce and it was not nice at all. My partner gave me some meat as my chips were so cold. Within 20 mins of finishing our food I was very sick. My partner started vomiting within 30 mins of eating. We were both sick all through the night and still feel rather ill today. We will not be ordering from here again I am afraid.

One of my favorite local shops!! Food from this place is consistently tasty and reasonably priced. I have usually ordered pizza from here and they are one of the only pizzerias I know that offer unique ingredients like Feta with pizza ( which tastes delicious!) . Never had any problem and the staff is friendly.

I ordered from this place a couple months ago and had to report it as i got really bad food poisoning! I never did get any response from the place when I complained but I had to contact the council regarding the hygiene as the food poising was that bad. I wasn't sure whether it was caused by a lamb kebab or the oreo milkshake as it tasted horrendous. I thought this place was decent until I encountered that. Please be careful when ordering.

I have ordered pizza and I can tell you that it’s waste of money. Pizza base was fried in oil! Did not enjoy the food at all.

Nice tasting..!! Good service..!!

Delicious, good food, pizza, chicken n chips two different kebabs - lamb kofte and lamb shish, four very happy, full people. I love the red cabbage and onion salad. They give lovely little pots of hummous too. Can't rate them high enough.

The best kebab and pizzas in Pinner

Catered very well for children’s birthday party - will definitely order again

Best crunchy italian Pizza ever... Best price... Totally yummi...fast delivery... you guys are amazing..thank you.. I am a tourist but this place will land on my recommendations...that place has AGAIN potential to me...wish they had it in Germany

Good food at affordable prices and really nice friendly service...

Lovely environment lovely staff.. the food is just great, always fresh and tasty!! Loving it, added to my favourites!! :)

The staff were lovely and the pizza was delicious! A good value for money, will be coming again.

Unbelievable size pizzas and great taste! Excellent price and delivery as well. Highly recommended.

Very good pizza and quick delivery

Best pizza in Harrow. We ordered an 18 inch chicken pizza and the quality was brilliant! Will be back asap

If it's not the best in Greater London it's very close. My family all rated it, particularly the salad and kebab meat. If you don't eat meat there are three seafood and five vegetarian pizzas, as well as vege, bean and fish burgers.