Nando's Clapham - High Street in Lambeth

Great lunch experience, hats off to Ziggy and the team. Keep up the greatness!

When I came in I was greeted in a timely manner and was seated by Kelly customer service skills where spot on and went above and beyond for us so thank you very much.

Went to Nando’s Clapham high st, been going every week as working locally. The manager (or the so called manager or man in charge) has a terrible attitude, ordered food for 2 people and I asked for bottled coke as before and I was told that I cannot have a bottle only bottomless fill up. I am paying extra so don’t understand why he wouldn’t serve us. Walked out and definitely Not going back!! Well done Nando’s Clapham high st 👋🏼

I was there on a Friday late afternoon, and the service was really charming and the girls were smiling!!!

As an Aussie it was nice to come go Nandos here. Dylan (I think the manager) was great, very friendly and professional with his service. He was good at checking allergens for me as a coeliac too. Chicken was maybe on the smaller / drier side but overall tasty.

Half chicken was more like 1/3rd chicken

Service was 10/10 everyone was extremely friendly and welcoming food was fantastic to

Amazing food but poor service from Ziggy the manager. Had to tell him to lighten up. Extremely rude and abrupt. Megan somehow managed to bring the Nandos experience back, so thank you Megan for being so attentive

Visited today with some friends. We had the loviest sever, by the of Rhys . So friendly, polite and accommodating. He seated us quickly and even sorted out an order we did incorrectly. 10/10 service.

Better than alot of nandos ive been too, Food service and atmosphere 👌. No hesitation to rectify order if any problem. Would definitely recommend this nandos

Great service and a lovely team! Definitely will be back :)

I visited Nando's this past Friday night and had a wonderful experience. Despite a slight delay in receiving our order, the staff were incredibly understanding and went out of their way to make up for it. They offered us complimentary drinks and some starters while we waited, which was a lovely gesture. I was genuinely surprised by the level of care and attention from the team. The food was, as always, delicious and well-prepared. Thank you, Nando's, for turning a minor delay into a positive and memorable dining experience. I’ll definitely be back.

If I could give a negative star I would. Absolutely, terrible experience! Waiters are rude. I asked for the manager and when I told her I didn’t like the food and that the chicken was dry she insisted that it was out the oven and I’m wrong. I wanted to pay for the drinks and get a refund. But apparently if you think something is wrong with the food you are in the wrong !!! Terrible place with unprofessional staff!

Everything is good but every time we ask the waiters something they answer with attitude each one of them ( including the manager) so definitely I am not coming back

Resha was amazing service, thankyou so much! Appreciate it.

The service from the Saturday afternoon team was friendly, helpful and very prompt

Really good service, thank you Dylan, Rhys and Omara!

I love this Nando’s. The food is always great and service matches. Thanks Ziggy for your great help today! I will be back soon!

Small portions of food. Unfriendly and to some extent rude staff. Filthy tables and floors. Vomit inducing toilets which is a sign of the low hygiene standards at this place.

The staff need to get rid of the rude attitude. Ordered for collection at 8. At 8.15 asked where our order was, to find out it was just being cooked. When I was challenged , I was told, "we've been busy.. what do you want me to do about it?"

Had a thoroughly great experience. In particularly, we were served by Zygi who made us most welcome during a very busy Saturday evening. Will be coming back because of him. 5*!

Beautiful service from sam he’s the best employee in Clapham hands down

The service here is fantastic, and Marie was a wonderful server!

Burned food and very slow service took an hour to come. Amount of chicken for a half chicken was disappointing.

We have been traveling through southern England for over a week and are finally in London. Today we went to Nando's on Clapham High St. The food was very good, one of the better meals in recent days. The portions were ok, but in England there were no overflowing plates anywhere. Drinks could always be refilled. We were able to order and pay for everything using a QR code at the table. The service was fantastic, everyone was very, very nice.

Lovely food and lovley staff, especially Kelly with her beautiful smile and amazing service ❤️

Nandos is Nandos, a bit too busy, and a bit too long to wait. Not this one, exceptional customer service, speed of order. The simplicity to get your order in if you use the Nandos app. It's got a slightly artisan look and feel with bigger dinner tables at the back which is where we were seated. Particularly praise to the the manager who had a busy night and ran a tight ship with good leadership and great attention to customers. Good job and wonderful experience. 👏

This Nando’s food is fine but the wait is so long. I appreciate they were busy but they said 30 minutes for takeaway, ended up being an hour wait. They also made us pay extra for the peri mayo when we waited an hour which seemed a bit mean. The food itself was fine just normal Nando’s

Ordered online. Food was good. Good service and would order again. Would recommend

Dear Nando's Management Team, I write to you with great concern regarding the recent decline in the quality of service at your establishment. As a loyal customer for over five years, I regret to inform you that since the change in management team, the experience at Nando's has been disappointing. The rude and unprofessional behavior of the Portuguese manager has been especially worrying. On my last visit, I witnessed how he treated a customer atrociously, as well as personally experiencing his negative attitude when I informed him about the lack of a specific item. This lack of courtesy and professionalism is unacceptable and does not match the standards Nando's used to maintain. It is evident that this manager's presence is negatively affecting the reputation and quality of service at your restaurant. I urge management to take immediate action to address this issue before the situation worsens and Nando's is further harmed. I hope you will seriously consider my concerns and take corrective action to restore Nando's reputation and quality of service. Sincerely, [Your name] ChatGPT can make mistakes. Consider checking important

Got a collection on a Saturday night, was told that the wait would be 15-20 minutes, was about 45 minutes. Food was great, to be expected.

My experience at this Nando’s was fantastic, largely thanks to Uzo’s exceptional service. He went above and beyond to ensure all our needs were met.

The staff are always happy to help, makes for a great take away.

Went for a late lunch and I ordered at the til, but for some reason a member of staff took the order to wrong table and didn't noticed until after.

Nando’s is always good but the staff here are awesome. Such a good vibe and so helpful. Doesn’t matter who I get served by it’s always top class

I have been here a few time nd service is good food is always hot.

Camilo my host treated me amazing while I was drunk. Food saved me, Camilo saved me

Incredible customer service from Reese, Megan, Tim and Samuel. They all went above and beyond! The manager here should be so proud to have such a great team. Thank you for making our meal and visit such a delightful one!:)

Mara , Tyra and Kelly were amazing when it came to customer service especially Mara 🙏 me and my family came a bit late to the restaurant but we were still attended with patience and great food. Chips were fresh chicken was on point. The manager who also served us was attentive to our needs at the restaurant making sure everything was just right. (Manager who worked on the 11/01/2024)

Love Nandos but I did not enjoy the food nor service at this Nandos. Food was burnt on the outside yet undercooked on the inside.

Customer service of the Chinese lady (I think she’s a manager) really disgusting, the worse employee this Nando’s branch have had

Since the manager team changed this Nandos has gone down, the Chinese lady manager (Resha) is the rudest this Nandos have had being a customer for over 15 years. First time asking for specific item and she says we don’t have today ina terrible manner. Her behaviour towards another customer while I was there was appalling. Nandos needs to get rid of her or soon they will notice how much this place will go down

Nice atmosphere and very tasty food

Lots of staff, however lots of confusion and waiting around for service and food.

Always a good time in any nandos, food is always on point 👌

Great customer service. The food was nice.

Went there today. Such a lovely place and lovely staff. Fantastic to see excellent service. Thank you 👍👍👍

Nice and Friendly Staff. Chicken is how I liked it.

Super lugar para comer rico y agradable!!!

The happiest Nando’s I’ve been to by far. Great service too. Manager seems to be doing a wonderful job

Really enjoyed eating here! I went on my own as a little treat after a tough day, unfortunately they were very busy but offered me a seat outside. Noticing that it was cold, they made an effort to let me know when there was a seat inside. On top of the that, everyone was friendly and smiley, food as always was great and service was fast. Thanks guys Special shoutout to Kymani and Kelly

Great nando’s with quality service. Enjoy and no regret !

Not the best Nandos I've been to, just average all round really. Probably wouldn't come back here again to be honest.

Terrible manager first no tables then 30min wait, despite customers freeing up tables. Staff were exceptional

The food was delicious. Everyone in my party loved the abundance of sauce options. The spice levels are wonderful. The chicken is nicely seasoned and tender. The workers are very friendly and respectful. Thank you for a great experience!

Smaller portions, the large cheese is from Croydon, the small cheese is Clapham the loaded chips arrive with spring onions on, ordered with out

25 years of going there. I was there today. They always have great staff and tasty and quick food.

I’m so embarrassed to say the least I’ve just placed an order of £99 to be delivered only to be told the driver came waited 15 minutes and called none of the above was done I was just sitting here waiting for my guests to arrive and food I called customer service and was refused to re deliver I suggested I drive to collect they said no and told me I’ve lost my £99 that’s a lot of money I’ve been supporting This company for years never again avoid

Absolutely love this Nandos branch. Wyclef is such a lovely manager and makes this place special. Always been happy with the food I’ve been served!

lovely staff, lovely food. ain't nothing like some chicken n peri fries on a Friday arvo

Very friendly staff, especially Omar, and the food is very good.

Greet staff in this Nanndo’s, always so friendly and making sure you’re well taken care off

Great service. Wish my food could be quicker as waited for 40 mins.

Wait times is very long.. food was cold

Had multiple dine ins and deliveries from this Nando’s branch and was never satisfied. Compared to other Nando’s around, clapham’s absolutely horrendous. The chicken always comes super dry. The only thing i could eat from what i usually order is the garlic bread. Everything else is just tasteless. Used to come here for convenience, but after the last time i’m not stepping a foot. I’d rather go to Nando’s in Brixton or Northcote Road …