Nando's - Cardinal Place in City of London, Westminster

Very tasty food, very friendly. Absolutely recommended. The Becker family from Cologne

Wow! I can get behind the hype of Nando’s! The chicken is so so so tasty and their sauces are so good. I am very glad that my first experience was in the UK and this location was a whole vibe. Very busy and lively inside. Nando’s is the real deal!

Nice Nandos - good service and clean and tidy dining room. Good menu and food made quite fast and all dishes enjoyed

Sus and unhygienic restaurant. Ordered take out, regret not opening and checking before I leave cos I trusted the restaurant. I ordered 1/4 Chicken with Mac N Cheese and Salted Chips. The super awaited Mac n cheese wasn’t even half the take out box! Worst part is the chicken has rice on it and the bottom of the leg part was just torn off. Feels like a return of previous customer. Super upsetting cos I had really good experience in other branches and this brand is a first time and also never.

EXCELLENT value for money, we ordered 1 1/2 chicken with potatoes, 4 people ate VERY WELL. The waiter who served us was very friendly, we spoke Spanish, he brought us a tablet where it was in our language and we could place our order. We will return. THANK YOU

This place was so good we ate here twice in one day! The food did not miss. People in our party ordered chicken breasts, wraps, fino pitta, and salads and everything was incredible. I cannot recommend this place enough!

Bullet Points as too much to say... No one to greet on entry all sat eating and chatting Doors closed on very hot day and air con not working Toilets very poor/ladies had toilet paper all over the floor and the dispenser was broken Drinks order had to be chased and when arrived my glass was so hot it would have boiled my lager Cutlery was filthy No Serviettes Ceasar Salad that my wife ordered was dreadful black lettuce and small caterpillar in it Staff had no idea how to deal with a complaint/my wife was offered a scarp of paper to write her details on for them to follow up...as if !!!

Jannat really good waitress, recommended

Review of the experience and not the food: we came for a weekday lunch and used the QR code to place our order of a drink, appetizer, and meal. The cup for the drink came out promptly, and it looked like the tables around us were getting their food quickly. Half an hour later, we still had no food. The hostess talked to the manager and asked for him to check. He told us that our ticket was never in the system (how would they know to give us drink cup?) and asked to take a picture with his phone of the receipt. Our meal came out soon after, but they completely forgot the appetizer. I just want other new patrons to be aware that your food should not take over thirty minutes and to check in with the staff so you aren’t stuck waiting like we were.

I love Nandos. This restaurant has outside sitting as well as inside. On a hot day, expect some waiting time. We sat inside, and there is enough room around your table.

Very nice and chill experience, the beer was really good and the sauces really take it up a notch

Lovely place , great flavors, excellent service. Not much more to ask for.

Excellent service and food. Thanks to Catalin who was extremely nice and took care of us

Great service friendly staff and catalin took great care of us !

I’m leaving a review as a regular of Nando’s - it was worth the review because of Catalin’s service. He made an unbelievable effort to make sure our experience was amazing, and was such a good guy. People like this should be promoted in their roles and deserve the best. Honestly a testament to the Nando’s brand

Dirty location Manager needs his attitude towards his staff adjusting, the way he speaks to them was disgusting. Chips were cold and old clearly mixed in with smaller fresh batch to hide them. The wrap was good and the drink fountain ran out of syrup so couldn’t even have a drink that was paid for

The team leader/manager on duty , a lady, july28 2024 was rude, inconsiderate and unhelpful. She needs more customer service training and etc.

Perfectly good Nando's. Handy for the Victoria theatres

The restaurant is top notch, clean and the food is very delicious. All thanks to employee Mathu. We provide 5-star service I really recommend this branch. Special thanks to Matheo employee for his outstanding services

The food was really good and Maria was so nice and awesome. I’m definitely coming back !!

It was really good other than the food was burnt but they took it away and sorted it out and offered us some free wings and ice cream other than that it was really good

A lot of people, this time I didnt like the food, I had Beanie wrap it was to dry.

Erika's dining experience at the restaurant was exceptional. The staff provided impeccable service, attending to every detail with professionalism and warmth. The food was exquisite, with each dish surpassing her expectations in flavor and presentation. Erika left feeling thoroughly impressed and eager to return.

The food is quite expensive for fast food and not recommended at all for vegetarians. Unfortunately the vegetarian burger doesn't taste good at all. In addition, there were almost only spicy sauces. It's better to go to a decent restaurant instead of eating expensive fast food here

Great with food allergies! The manager of this restaurant had a peanut allergy herself, so it was very reassuring to eat here! The food was delicious and we’ll definitely be returning.

Nagia provided excellent service and the food was good as always! Make the perfect bite with garlic bread, mash + chicken with some medium wild herb sauce 😋

Not normally a fan of Nando's as it gets very busy and crowded but we enjoyed it at this place. We were immediately shown to our seats. Seating host explained how to order and pointed out where to get our drinks and etc. The foods were deliciously hot (though the chicken could have been cooked an extra 2-5 minutes as it was a little chewy) Unfortunately it was an extremely rainy day so my only feedback would be to have a coat rack? Or a peg on the side...but that's just me being picky haha. The atmosphere was very friendly and lively. Me and my friend have already made plans to go back again soon! Hopefully on a sunny day🌞

They do contact less ordering, food came fast, and it was fresh. I chose the unlimited drink option, that's the best choice. Definitely got my money's worth

Excellent meal and very helpful with gluten allergy needs.

We love their herb chicken and fries.

Love some bush meat after sight seeing

Take ages to prepare food🤦🏽‍♀️🙄

Celebration meal with daughter The food was delish as always Thanks so much CARLOS and NICO for helping me with my side dish issue A++ team

I really like the way Nando's turmeric is prepared

First time trying nandos and it was a very pleasant experience. Food was amazing and the service was just what I wanted. Atmosphere was just right nice relaxing music and good vibes.

Chain of restaurants with chicken dishes. Good side dishes, good chicken but too expensive value for money.

Good Porto-Brazilian grills, excellent value for money. The marinade is exceptional

I go in here very frequently, probably about 3 times a week. The staff are super friendly and so welcoming. It’s always a very pleasant experience whenever I see them. I purposefully choose to go there as it’s always great. Big thanks to the team.

Tasty good better quality then other Nando’s in south. Good service and nice clean decor

Had great service from Matthew who helped accommodate our large party during rush hour. Very polite and very helpful

Matthew is great and has always been so kind and attentive when we have came. I always come to this nandos with my friend, and enjoy the food and service

Great food and location! Nando’s can never be a bad choice😏

Portuguese fast food.... Lunch break during our holiday in London. Given my well-known eating difficulties, English friends took us to this fast food restaurant specializing in chicken. Nothing special to say, do-it-yourself service, food ready quickly, of decent quality, with the possibility of enriching it with various sauces with different levels of spiciness. Two beers and a ginger to wash it all down. The soft drinks on tap, however, are unlimited. Toilet in order. Prices not exaggerated when compared to the London average. The 3 of us still spent £55 (receipt attached).

Pausa pranzo durante la nostra vacanza a Londra . Viste le mie ben note difficoltà alimentari , amici inglesi ci portano in questo fast food specializzato in pollo . Niente di particolare da dire , servizio fai da te , cibo pronto rapidamente , di discreta qualità , con possibilità di arricchirlo di svariate salse con diversi livelli di piccantezza . Due birrette ed un ginger a bagnare il tutto . I soft drinks alla spina invece sono senza limiti . Toilette in ordine . Prezzi non esagerati se confrontati con la media londinese . Noi 3 abbiamo speso comunque 55 sterline ( scontrino allegato ) .

Best place to eat in London! The staff were so sweet and attentive but the food was the main event. The place/location is very convenient, spacious, and unique. Our party of 14 was seated immediately and together. The food was amazingly priced and tasted exquisite. The staff let us try every sauce they had (they are known for them) and was so sweet to let us try their famous rice on the house. Overall, great experience and we will be coming again. I would recommend this to anyone who is interested in a delicious, affordable, and comfortable place to eat.

Great place, tasty food, nice service. We really enjoyed our time here :)

Fantastic service and food. Thanks for your help Sumona

Great Portuguese food, crowded worth the wait. Portions are good, and the food quality is great.

Very busy, tables too close to each other.

I really like the layout of this place - feels more 'Nandos' than the average Nandos. The only thing I generally dislike about Nandos is the lack of decent drink options. As well as their price, unless you get a bottomless coke. But everything else is great, from the sides to the service!

I would avoid this place The customer service is not existant and the place was dirty. Arrived to be met with a short wait, which is not an issue after all this was london... But was told to wait outside... in February!!!!!!. There was no need to make people wait in the cold, especially when there is enough space and I was stood next to the sign to say wait to be seated... if certainly didn't say wait outside. After our wait in the cold we were shown to our table, menus thrown at us and left to get on with it. All the food came near enough at the same time despite ordering starters then main course All on the smallest table. Looking round the place needed a very deep clean, but when you see staff wiping down a table and all the food bits going on the floor. I would suggest management get a grip of there customer service and cleaning processes.

Nando’s chain location with a medium-sized dining hall, and a fairly nice private bathroom. I really enjoyed the chicken with chips and peas

Lovely food and quick service !!

Long queue, waited for 15 min but lost interest and left.

Very good service. Manager Julia always helping

Just a mid Nando’s overall. The food is what you would expect from Nando’s. But the service isn’t the best. They take forever to get your food delivered and often times make you wait in the cold whilst you wait for the table. The entire restaurant is poorly designed with terrible seating arrangements. There are not a lot of plug sockets either. Overall okay but not the best experience.

Ten out of ten service, amazing staff at this establishment. I accidentally walked into their extremely clean and large door, they took immediate care of me and gave me the perfect medical care to get me on my way. Really appreciate the three of you I can remember and anyone else involved x

Really nice place. Thank you to the manager Julia that helped me with my allergies and made me feel so safe eating in Nandos!

Júlia was one of the best helping me out with my orders xx recommend it

Chicken was horrible, the best chicken there was the manager Julia

The staff was welcoming and friendly i felt @ home , the music was traditional !

Chicken has never been my first choice. When I came to London they said Nandos was very popular. I tried a nice menu today and I liked it very much. The sauces and cheese pasta were delicious. I will go again.

Really good service!! Everyone was really kind

The new winter menu hot chocolate pudding is incredible! We were a big group and they really accommodated us with a smile, thank you.

Mein erstes Nandos Erlebnis und ich denke werde das bei Gelegenheit wiederholen! :)

I love Nando’s . It’s self service here and we need to pick our own sauces. I didn’t like any of the sauces much but I love the food ..

Food was excellent. It was very busy but we were attended very quickly. The staff were very approachable.

If you like spicy or medium chicken with different sauces (lemon & herbs etc), it is a place to go

Nice family East African restaurant! Spicy sauce but even the xx sauce wasn’t too hot.

Placed a very large order for the office, the lovely lady (manager I believe) who packed and sorted everything for us was just a pleasure to deal with, huge smile at a chaotic time. What a champ!

Overall, great food and friendly staff. The food is delicious and the portions were good. The only negative is that when you order takeaway, they have you sit outside to wait with no outdoor heater. It was super cold, and food took 20 minutes to prepare. I would suggest and outside heater to make guests feel comfortable when it’s cold if they can’t sit inside.

Veeeery delicious and fast. You can feel the freshness of the chicken. I ordered sunset burger it was amazing 10/10, the butterfly burger 8/10, the chicken thigh 7.5/10. I would big thanks for the waitress Michael such an awesome spirit she was nice helping us order from the barcode

Great food and exceptional service. We were lucky enough to be served by Kelly. Really approachable, welcoming, and friendly. Best service, a waitress with a lot of love for helping others. We look forward to visiting again in the future!

Quick service, friendly staff and good atmosphere. Accessible venue which is always a bonus!

I have been served Maciej he was absolutely fantastic I didn’t know what I fancied and he recommended me the load fries, loved them so much. He was friendly and patient. Thank you will be coming back !

Once in a week we goes to Nando’s we never had a problem. This is the first time we had a terrible experience. An Asian girl really Unfriendly , rude, unwelcoming try to turn us away . She said they have lots of orders and the kitchen is busy bla bla. When we say we don’t mind waiting, we are regular customer , we like Nando’s we like to see the Manager and finally they gave us table and said it will take half an hour to 45 minutes. But, they brought the food within 10 minutes grilled chicken was really cold , not fresh , terrible taste, it seems like left overs , salad wasn’t fresh, rice was dried. Really rubbish food. We decided even if they give free food we won’t go again.

Exceptional food and lovely stuff that always makes you feel special, especially Julia!

Took some of my staff couple of days ago for the first time and we had a girl named Julia sorting us out all the way. She did an amazing job. Really communicative and helpful when explaining the menu. Couldnt be happier with the service. Kudos to her!

Everyone was very friendly from the moment I came in. The food was what I expect from Nando’s but the service was very good, especially considering the number of people who were there. Both Julia and Elsa were especially nice, checking how everything was through the evening.

Nice place ans Excellent staff and much appreciate the service ! Foods are really nice and serve in warm.

Nando’s can be hit and miss with inconsistency across their restaurants. The one at Cardinal Place is fantastic though. Chicken very fresh and cooked perfectly. Tables spaced out nicely which can be an issue. Staff very friendly.

The staff were very friendly and the experience was delightful. The food came very quick and we were helped efficiently. I would highly recommend visiting this nandos brunch.

Supergod och mycket mat. Trevlig och hjälpsam personal. Rent och snyggt.

Too bad that they would give preference to delivery, but the food is always good

Loved the food but the rest can be better.

Mega !!! Absolute Empfehlung!! Lecker lecker lecker

Multiple open tables but was rejected at 8pm, as the lazy waiter already cleaned those tables and didn’t want to clean them again, despite the restaurant not closing for 2 hours. Unbelievably lazy and pathetic hostess.

A pesar de estar lleno el lugar, el servicio fue muy rápido. La comida estaba muy bien :)

Worst nandos in the world .. worst service, management should really take action..

Working nearby this would be an ideal place to go for dinner, but we (2 pax) have tried multiple times and have been turned away due to "a lack of staff" (they don't allow bookings). This is despite a large number of (seemingly incompetent) staff on the floor and in the kitchen, and empty tables (with and without stacks of dirty plates). Today we were finally offered to join a queue (30 minutes) and after waiting and being called back we proceeded to order, only to be told they couldn't serve any veggie food. Understandably it's a busy area, but they can't manage to serve a complete menu, let alone staff all the indoor tables despite having multiple front and back of house staff. They would be better just pointing people to the Nandos down the road (Wilton Road) which does manage to seat all the tables with fewer (much more competent) staff. I would suggest avoiding, and perhaps they should just close the restaurant at peak times (or permanently).

Enjoyed my half grilled chicken and these Portuguese vibes 😍🥰

It's a nice place. Sitting arrangements are available both inside and outside. The staff were helpful, humble and cordial. Food was good.

Came for dinner with a group of friends, from the moment we requested for a table the staff weren’t keen to sit us down despite us being within opening times, seemed like they were in a rush to close or not happy to serve us. It took three staff members to speak between each other to decide whether we could come in, we eventually got seated, ordered and the wait time for food was reasonable. Two of my friends ordered the same order, a quarter chicken with sides yet when it came to the table one was a normal good sized meal, the other however was unacceptable. The smallest amount of chips and the worst part was the chicken leg, definitely not worth the money we paid for it. We kindly requested to change the piece of chicken for a bigger one, only for the supervisor on shift, ELSA, to give us attitude and sarcasm, telling us that a chicken has two breasts and two legs, as if we don’t know that already? Instead of hearing us out or try to come to a solution she thought it was excellent customer service to talk over us, still repeating the parts of a chicken, then walked away while shrugging her shoulders. It gets better, when another meal arrived, there was hair on the food, requesting to change it was smoother only because another waiter assisted us but we still heard the supervisor frustrated say to her to just bring the food over. Overall a very unpleasant experience due to this one staff member, I work within the hospitality industry aswell, i can understand you want to go home or have a rough day but it’s not fair to have a go or treat customers in the way Elsa did with us. Won’t be coming back.

Hey its a Nando's! Popped in just before getting the train home from Victoria Station. The tube entrance is 2 minutes around the corner. The Railway station is 5 minutes away.

A nice atmosphere to chill. My first time going to a Nandos that has an outdoor option. Would like to see more of that.

Cardinal Place Nando's is the best! It's the first one I visited in the UK having previously visited in Cape Town. The food is properly cooked, nicely presented and reasonably priced. Good wine selection.

Great food as always, the service was great too, and a great location near Victoria station. If you are going to get a side, get the Peri Salted Chips, the burger is also really good.

Can't complain, it's what you'd expect from a Nandos

Me and my partner come to this Nandos before going to watch Wicked. After eating and heading to watch the show we both come over sick, both of us couldn’t stop being sick. We had to leave the show, loosing over £300 as my partner had got us really good seats as I was very excited to see the show. What an embarrassing and horrible experience! No apology from the restaurant when I called up, only to be told to send an email to customer care. Will never be going back to nandos again!!

Restauracja oferuje bardzo dobrego kurczaka w dość przystępnej jak na Londyn cenie