Nando's - Beckton in Newham

We recently dined at Nando's Beckton with my family and experienced excellent service. Tawhidulislam (if I am not spelling his name wrong) and his supervisor (whose name I unfortunately can't recall) both demonstrated outstanding customer service skills and took great care of us! Well done to both of them.

Even though it was late and we asked for something with NO chillie or spice the staff were more than helpful. I was hungry and they were able to feed me even without one of their main ingredients. They carefully went through the contents and surprised me the length they could go to in order to ensure that my allergy would not cause me a problem - Thank you very much

Ahmed the one with the red t-shirt was exceptionally outstanding in his customer service. i felt like i walked in a fine dining restaurant as my family was greeted by Ahmed at the door as held it open for us and ushered us to our table by the window just as we always like it. He helped us make a good decision to not order too much food to avoid waste as we usually eat Nando's in the evenings and this was a spontaneous lunch. service was fast and efficient. He explained we order from the qr code which is a swift service. As we left same again the energy level was the same as he opened the door for us as we left and blessed us to have a good day. Fantastic Customer Service. will definitely return again again as its the small details that count.

Ameira was fantastic , friendly, helpful member of staff and helped us choose the best mixture of food as this is our first visit at nandos. Would definitely come back.

Abbiamo prenotato un tavolo per 9 persone, arriviamo e non ci fanno neanche entrare perché non hanno più disponibilità ma hanno mandato la nostra prenotazione ad un’altra locale della catena. Andiamo all’altro locale e il tavolo non era pronto, dopo 35 minuti ci fanno entrare ma siamo divisi in 3 tavoli ( c’erano 2 bambini). Ci sediamo e a 2 tavoli fanno fare l’ordinazione online e 1 tavolo al banco. I dipendenti? Inesistenti e maleducati.

Great service from staff, food came quick and was hot & fresh. Staff were friendly and attentive. Ordering from the QR code was a better option. Think this should be implicated indefinitely. Thanks for a yummy late lunch!

I love this Beckton branch, the staff are always friendly and ever so helpful especially Regina. She’s very attentive and always makes my visit a pleasure so thank you x

Few pieces of beard hair found in the food. Staff did not deal with it properly and were very rude, honestly traumatised by this experience and wanted to give other customers a heads up.

brilliant service from Tanya, she went above and beyond to make sure everything was great - thank you!

Me and my boyfriend always come to this Nandos, we always get the best service here and we come multiple times a week. Ahmed, one of the managers, is always smiling and charismatic and we always have a great experience from him and his staff. Everything is prompt, efficient and clean. Also they have the best food here, always fast and great quality.

Food came really quick, very delicious. However, when ordered dessert, it came 30 minutes later, which I don’t understand why it take so long to put a piece of brownie and a bowl of ice cream on a plate

Tania was great help, had a minor issue but was solved by the manager. will definitely go back and hopefully see her.

Is it me or is the chicken at Nando's getting smaller? Granted it's been a while since I last ate here but my quarter chicken was so small I thought it must have been from one of those poussin you get in fancy restaurants. I did like the ginger beer, refreshing and did't contain any sweetners. They were no salt shakers so they gave me salt in a little tub - enough to salt 2 or 3 whole chickens.

This is my local joint. I order regularly and everyone from the front desk to the beautiful ladies are awesome. I single out Keula for her great sense of service, smile and friendliness. I would recommend adding the extra hot sauce for those who want really hot peppers. Well Done Keula. Keep smiling.

Amazing staff with amazing hospitality. A big thank you to Tania especially for looking after us. Great Service.

Nando's is the best restaurant in the world the food is too good when I walk in I feel like a millionaire. Customer service is great Beckton Nando's there is one particular staff member who treats me really well her name is Carolina. Excellent food excellent customer service wow. Regards Sarbjit Singh

Salvador is a kind man who is very attentive to his customers and he went above and beyond to make sure that a mental health patient had a table even though it was nearly past the time that they take last orders in the kitchen . Thank you Salvador for the good customer service :)

I just wanted to say this lovely lady called Linda she was sooo nice and helpful and her service has made me and my wife and 6 months son feel so special that nandos has been one of the best for service because of people like Linda... many thanks Rauf family

Today I ordered a family platter plus extra sides from home. The delivery was certainly prompt, the delivery driver gave me my order. However, upon receiving the order, I noticed that he gave me only one bag of food and this was small, considering that I ordered a platter. I opened it and 60% of my order was missing. I looked at the top corner of the bag and it was marked “2 of 2”. I realised that Nando’s had actually given the driver two bags, however the driver only gave me one bag. We drove to the branch we ordered from, explained the situation to them and showed them the receipt. The staff were very empathetic and they showed us evidence that two bags were given to the driver. It turns out that the driver actually stole half of my order. They contacted the driver to clarify things and the restaurant is currently dealing with him and will have him suspended. Nando’s compensated us with free food on top of the food I already paid for. Lots of food. Moral of the story is if your order is missing, drive down to the restaurant so they can have it sorted for you. There unfortunately is a sweeping epidemic of shameless drivers stealing customers’ food. I’ve dined at this branch for a very long time anyways, they’ve always offered good service, but I’m very pleased with how they handled the situation.

Ordered online for a family birthday celebration. Food was ready for collection at the time stated and on arrival we were provided with an abundance of sauces etc. The gentleman who served us at collection went out of his way to ensure we were delighted. I am only sorry that I didn't get his name otherwise I would be happy to give him a shout out!

Home delivery was early but i wish they'd have taken their time preparing the food.. it was particularly bad! All chicken (chicken, thigh fillet, wing, wrap and burger) was dry, shrivelled and generally looked and tasted rewarmed, the rice was tasteless and chips barely seasoned... but, i suppose the corn cobs and burger bun was okay. I am someone who usually really enjoys Nandos but after the second terrible meal from Beckton i had to comment. Nobody finished their meal because it was - in every sense of the word - crap! The management really need to sort this place out.

Visité aquí a principios de agosto y fue un caos. ¡La cola virtual duró 7 horas! No nos molestamos en esperar. Pero lo que hicimos fue tomar una foto de su código QR y la lente de Google y la próxima vez que visitamos nos unimos a su cola virtual tan pronto como salimos de la casa y la mesa estaba lista en 25 minutos justo cuando estacionamos el auto afuera. el restaurante.El sistema fue fabuloso. Les dijimos nuestra reserva en la puerta y nos llevaron directamente a nuestra mesa. No nos permitieron entrar hasta que nos santificamos las manos. Todas las otras mesas tenían MDF recortado a las personas en la mesa para que la gente no pueda sentarse allí y nos dijeron estrictamente que no se nos permite dejar nuestros asientos a menos que sea para ir al baño o irnos. Para cualquier otra cosa que necesite, el personal vendría en su ayuda. Las bebidas sin fondo fueron proporcionadas por el personal. Pedimos nuestra comida en nuestras mesas usando un código QR en la mesa y aparece el menú y usted pide su comida. Recibirá un código de cupón que deducirá su descuento del 50% para comer fuera para ayudar. Todos los precios fueron más bajos de lo normal, ya que Nandos tuvo la amabilidad de traspasar las reducciones del IVA al personal. ¡La comida era deliciosa! ! Los pedidos se procesaron rápidamente y la mayoría del personal tenía sus máscaras puestas. Experiencia absolutamente maravillosa. Lo mejor de todos los restaurantes en los que hemos estado desde que se levantó el cierre y comenzó el cupón del gobierno. ¡Mantengan el buen trabajo amigos!

HolaVivimos poco para Beckton, pero nos gustan sus servicios y especialmente extrañamos a Tania es una de las mejores empleadas. Y nos gusta ir con ellos porque su buena cara sonriente es bienvenida en todo momento. Y muy amable y cooperativo con todos los clientes y durante nuestro tiempo estamos buscando que ella esté todo el tiempo tratando de resolver el asunto para todos. Descanse todo el personal es muy bueno y cooperativo en esta rama. Fuimos una vez a la estación de ladridos de Nando, pero a mi familia no le gusta allí, ya que puede estar muy acostumbrado ahora por el buen servicio de Beckton Branch. En general, el personal de Beckton Nando está en la cima de todas las sucursales y me quito el sombrero ante la señorita Tania por su servicio de 5? Y una linda sonrisa para todos. Ella es un verdadero tesoro de Nando.muchas gracias señorita Tania por su ayuda durante todas nuestras visitas a Nando's cada vez.Ali y Faimly de Romford

En general, mi experiencia fue muy buena. Como era de esperar, hubo una larga espera, pero son las únicas nandos abiertas para cenar en el este de Londres, así que era de esperar. La gerente Tania fue muy acogedora y una señora encantadora llamada Teegan estaba esperando nuestras mesas. Como ahora tiene que pedir en su mesa y los camareros tienen que servirle bebidas, salsas, cubiertos y recambios para bebidas sin fondo, es muy exigente, pero Teegan y Katie se sirven con una sonrisa y hacen que nuestra experiencia sea muy placentera. Tuvimos que esperar mucho tiempo para la comida, por lo que tengo 4 estrellas y no cinco, pero nuestro camarero Teegan y el gerente nos revisaron y se aseguraron de que estuviéramos bien y nos explicaron que el pollo se estaba cocinando. Nos ofrecieron pan de ajo de cortesía, que fue un regalo muy agradable, además de ayudarnos con el hecho de que estábamos hambrientos esperando una hora afuera y otros 45 para comer. Definitivamente regresaría me encanta el nuevo sistema con escanear su teléfono para ordenar. Solo deseaba que la señal y el WiFi no fueran tan malos. Pero hay una opción para ordenar en la caja si sus teléfonos no funcionan o no tienen un teléfono como uno de los invitados con los que estaba.

Fuimos el día de la apertura después del cierre. Se han establecido nuevas reglas. 1. Tienes que escanear tu teléfono para registrarte y dejar tu número de móvil. 2. Tienes que usar desinfectantes antes de la entrada, lo cual es bueno. 3. Una vez registrado, lo llevan a su asiento y los camareros se acercan a su mesa para el pedido. Si su teléfono no puede registrarse, puede dirigirse al escritorio para pedir su comida. Sin pagos en efectivo. 4. Una vez sentados, los camareros recogen sus cubiertos, platos y bebidas. Esto es para controlar la propagación de infecciones. Creo que es una buena idea. 5. Cada área de la mesa tiene una pantalla de color o diseñada para su protección. Esto también es genial. 6. Solo estás en voz alta para ir al baño. Controlando lo sé! ! 7. La comida no era tan sabrosa, el puré estaba muy seco y el pollo estaba seco.Que el encierro del chef haya perdido su toque. . . . ! ! 8. En el futuro, tenga suficiente personal de servicio, ya que el personal se agotará, ya que sus funciones se han ampliado.Sugiero dar a los clientes una tarjeta de encuesta con el recibo de su experiencia y que la guarden en una caja al salir. Luego, la gerencia puede mirar los comentarios semanal o mensualmente y discutir el progreso.En general, el personal fue genial.

4 comensales en la misma mesa. 2 pedidos por separado del otro 2. Pareja no. Recibí sus bebidas 25 minutos después de haberlas pedido. Comida traída a la mesa para la misma pareja 30 minutos después de haberla pedido. Bebidas para pareja no. 2 vino después del no. 1 pareja recibió su comida (y le preguntó a un tercer miembro del personal sobre las bebidas faltantes). 2 llegaron 5 minutos después. Teniendo en cuenta que los dos pedidos para la misma mesa se hicieron al mismo tiempo, este no fue un buen servicio. Los lados / extras también faltaban. Se pidieron aceitunas que, asquerosamente, tenían una mosca muerta en el cuenco. Al informar al personal del problema, no se emitió ninguna disculpa, solo se reemplazaron las aceitunas sin ni siquiera una sonrisa de la camarera.Mientras todo esto sucedía, mi mesa estaba rodeada de moscas, al menos 5 zumbaban alrededor de nuestra comida, fue horrible. Hasta el punto en que la mesa de al lado nos pidió la mudanza ya que la situación de vuelo era tan mala.

Last saturday I went to Nandos Beckton (Gallions Reach), we were welcomed warmly and promised to get our table ready. It was ready within 20 minutes and in the next 10 minutes the orders were taken. The food was served with a highest quality! Thanks to Nandos Beckton (Gallions Reach) staff!

Hoy exactamente a las 7: 18 pm Yo, mi esposa y nuestros 2 niños, y el más joven con solo 5 años de edad que es autista, llegamos a Nandos Beckton, estaba ocupado, sin embargo, el miembro del personal que nos recibió como gerente de la entrada para sentarnos en la mesa 2 dentro de 10 minutos de tiempo de espera, exactamente a las 7:38 pm Hora de recepción, hice nuestro pedido de comida y me senté a esperar nuestra comida, AHORA sucedió lo desafortunado que tuvimos que esperar exactamente 50 - 52 minutos para nuestra comida no es normal, otras personas se sentaron después de que nosotros recibimos su comida al menos 10-15 minutos antes que nosotros, el nombre del miembro del personal que llegó con nuestra comida, su nombre es JOVITA, aparentemente es la gerente de la sucursal, cuando Expresé nuestra frustración, ella respondió groseramente diciendo que estaba ocupado y que no esperábamos que nuestra comida llegara en 10 a 15 minutos, y ni siquiera estaba dispuesta a escuchar nuestras preocupaciones de que tuvimos que esperar tan anormalmente, comparó un 10 minuto de espera con una espera de 50 minutos como si fuera normal, incluso ofende rojo para que ella esperara y detuviera su actitud brusca para mostrarle el tiempo de nuestro pedido de recibos, pero no estaba interesada en escucharme en absoluto y, en cambio, comenzó a patrocinarme diciendo que nuestra comida se está enfriando ahora, cuanto más hablamos de este retraso , esto no es lo mejor del servicio al cliente y ciertamente no se esperaba de un GERENTE de una sucursal, ella habló conmigo de manera displicente, en última instancia, no sentimos que nosotros, como familia / clientes que pagaban, recibiéramos el trato correcto, nos trataron MALO y después de 15 minutos, ni siquiera terminamos nuestra comida y decidimos irnos, JOVITA volvió a nuestra mesa y nuevamente fue grosero con nosotros nuevamente y se negó a resolver, y no estaba dispuesto a ofrecer ninguna resolución, mientras todo esto sucedía, otra familia estaba sentada en la mesa 1, que llegó después que nosotros, recibimos su comida en 15-20 minutos, me mostraron su recibo y me dejaron tomar una foto, también se quejaron de que su pedido llegó mal y tuvieron que enviar los artículos a recibir los correctos, es aparente en esta rama, los errores están sucediendo claramente a expensas de los clientes. Me sentí absolutamente despreciada. Frente a mi familia y otras personas que comían a mi alrededor por JOVITA, ella se ocupó de la situación absolutamente equivocada, y su servicio al cliente era extremadamente pobre, soy local. y Live local, y mi negocio es local para esta sucursal y ciertamente compartiré esto con todas las personas que conozco, no es así como los miembros / miembros / gerentes de STAFF JOVITA de toda una sucursal de Nandos deben tratar, atender o tratar con los clientes . Nos fuimos descontentos, no terminamos nuestra comida y nos trataron con desdén. Lo que surgió de JOVITA fue arrogancia y sacismo, características que de todos modos no se aceptan en las relaciones / servicios con los clientes. Realmente decepcionado aquí. He agregado una foto de nosotros en la sucursal esta noche, de nosotros tristemente esperando tanto tiempo para que llegue nuestra comida mientras observamos a otros que llegaron después de que nosotros recibiéramos su comida, una decepción total por parte de nandos y, lo más importante, una decepción total por parte del Gerente JOVITA de nuevo realmente decepcionado aquí.

On Monday evening we been to Nando’s we ordered jambo platter which comes with 2 whole chicken and 5 sides 1 was extra hot another one was normal for kids We was waiting for food the 1st hot chicken and 3 sides came in 10 minuets we finished whole chicken but second one hasn’t arrived in 15 minutes !!! My kids were waiting !!! I asked waiters where is my food she goes its coming I went to till asked for manager he came out I told him where is my food ? After 10 minutes he gave us the food . The food was nice but the service was really poor !!!!

People like MKOT005 are just uneducated and dumb ignore the nincompoop. Halal means Kosher clean meat. Ignore the dumbo. Food is nice friendly.

El gerente convirtió nuestra tarde en una pesadilla. Un cliente se detuvo en su Range Rover y bloqueó 3 autos justo antes de que nos levantáramos para irnos. Llegué al estacionamiento directamente en frente de Nando's y vi que estaba bloqueado y pregunté a las personas en la fila que habían bloqueado mi auto. La persona que bloqueó mi automóvil me dijo que me había bloqueado y que lo moverá pronto cuando ordene y recoja su pedido de comida para llevar, sí, tengo que esperar a que ella obtenga su comida. Mientras tanto, vi que el gerente detrás de la caja no se involucraba a propósito y, cuando me acerqué a él, estaba actuando como si no escuchara el intercambio, le dije que quería hablar con él con urgencia y en lugar de eso siguió sirviendo a su cliente (cuando pudo conseguí otra persona en la caja registradora y trato conmigo). Salió de detrás de la caja con una cara molesta y me dijo. . . . el estacionamiento no es su problema y debería hablar con la autoridad de estacionamiento y me negué a decir nada más cuando podía tener 1. amablemente le pidió a la mujer que estaba a su lado mover amablemente el automóvil a otro espacio 2. dime que lo está investigando y acelera la orden de la mujer para ponerla en camino 3. ayúdame en cuanto a quién es la autoridad de estacionamiento ya que no soy local. Se lavó las manos y ni siquiera mostró comprensión o empatía. Así que esperé a que Su Alteza Real obtuviera su comida (mientras que mi esposa estuvo a punto de perder su cita en Londres y se puso tensa y emocional NO le importa a ese gerente) finalmente, HRH movió su automóvil y luego me las arreglé para irme. Si no hubiera hecho un problema, habría estado allí por mucho más tiempo, Nando acaba de perder un cliente de por vida (NO volveré a ir a ningún otro Nando) y le dije al servicio al cliente que no me insulte enviándome un cupón y en su lugar valoran más a sus clientes.

Visited with friends for takeaway. Service was extremely prompt with sincerity and passion. Food was prepared to its best as per order. Will certainly visit again for a eat in....

Fui allí a almorzar y el lugar es amplio por dentro y encontré un lugar agradable en la mesa de la esquina. A menudo compro las alitas de pollo o la pieza de pierna 1/4 con maíz dulce o puré en el lado.En general, la comida siempre es sabrosa, aunque es un poco cara, pero definitivamente me encanta ir allí con mi familia.

Nunca he visto a Nando tan ocupado, pero creo que un día soleado en febrero llamó a todos.Tengo que aplaudirles por manejar la cola tan bien.Mientras esperábamos a que limpiaran nuestra mesa, pudimos elegir lo que queríamos del menú y el orden, pero en el momento en que hicimos todo eso, la mesa estaba lista.También se disculparon por la espera, pero no fue tan largo.Mi pequeño hermano y yo disfrutamos de la comida y comimos de maravilla, no me puedo quejar.

Been there last weekend with friends. Quite busy, we had to wait for a table around 20 min but was worth it. Nice food, excellent prices, service was good, staff ok, so I do recommend

Popped in for a cheeky nandos with the marj after some last min christmas shopping. Amongst the hustle and bustle we had a lovely relaxed lunch. Great service, great food, left with a full tummy. Honestly can't go wrong here.

Había sido cliente de Nando's durante muchos años porque es justo decir que el pollo es insuperable, sin embargo, con la sucursal de Beckton no he tenido más que problemas. Pedidos telefónicos: contestan y le piden que espere. . . . . Pasan 13 minutos y todo lo que escuchas es que ellos toman órdenes de otras personas. Así que una vez me quejo el gerente dice. . Lo siento y vamos a pasar sus comentarios al equipo. Luego voy a recoger la comida y su frío y en muy mal estado, ni siquiera hace calor y esta fue la tercera vez que sucedió en 3 meses.

Realmente no puedo culpar a una cadena de comida rápida. Nos dan una mesa. Subimos y ordenamos. Nos ayudamos con cubiertos, bebidas y salsas. Llega la comida. La comida sabe bien. Camarero / camarera viene a preguntar si todo está bien. Tan estándar en cada Nando. Venimos aquí una vez cada quince días como un bocado rápido y no podemos molestarnos en ir a casa a cocinar. Aparcamiento local y gratuito.

Sorry to express about most recently visited Nando’s, the food always been good unfortunately “Outstanding Nando’s getting worse with the quality of foods as well as services getting poor.....(Beckton)

This place is my all time favourite, love the food & the ambience. Never miss to go to Nando’s, delicious food.

Can’t go wrong with the legend. The staff are friendly and the food as usual, was definitely worth the wait.

First visit to this Nando’s but same great service, surroundings and of course the food. Delicious. Served quickly, didn’t wait long on our food, and order was spot on even though we were a table of 8.

One cannot go wrong coming here. Food was excellent as usual. One place I do not mind waiting. Staff were friendly as well.

One of my favourite lunch place, Same delicious taste. I never miss to havw family get together at nandos.

Rude hygienic found a hair in my food. When i called they couldn't care less. Find another outlet this one needs to be shut down.

Always visit here when im around the area. Customer service is good, food is great, always busy so make sure you get in early but never have to wait too long for a table. its clean and family friendly.

Nando's ha sido un favorito personal para mí a través de los años y he visitado muchos en todo el mundo.

La comida era buena, un poco triste pero la cerveza sobre las opciones que más me gustaría hablar es lo personal profesional está trabajando allí.

We came from the US and happened to stop in. Gobz was amazing and helped us with our order! His extreme hospitality was beyond expectations! The entire staff was soooo nice and the food was fantastic! Highly recommended here!!

great service but my goodness be prepared to wait. I've never visited when there hasn't been a huge wait for a table. That said, they are good with large numbers including kids.

My kids love Nando's especially the beckton one as it doesn't get too busy and when it does the service is still good

Today I went there and the food was delicious, you get to choose how spicy your chicken is! The restaurant is child friendly, they play nice music and the decoration is very nice. They also serve food for vegans. I recommend it very much.

This restaurant has plenty of free parking and disabled bays directly in front of the doorstep. Its step free and has wide double doors to entrance for wheelchair users.

We had a lovely meal food was good service was alright overall a nice night and nice meal extra hot..

I ordered a meal which was meant to be delivered from this store when they messed up my order sending it out 20 mins before I requested it (I wasn't even home yet when they 'attempted') and then proceeded to lie. It was the mistake of the restaurant that caused me to be without the food I ordered but they felt very comfortable making ME deal with THEIR issue. Soon after they began to make claims about my number being incorrect when I gave my correct number directly to then when I called. One employee even claimed to have called my correct number but it sounded like a fax machine(I had my friend call my phone and we debunked THAT lie pretty quickly) I've never left a review for a restaurant before let alone a complaint. Both the Nando's delivery service and the company itself have a hand in the issue but this store was the main issue. The customer service is GOD AWFUL. Maybe it was an off-day but as someone who works in a restaurant and deals with deliveries and orders I can honestly say what they did today was disgraceful. I hope they are never treated the way I was.

La comida es siempre rápido y sabroso. A veces puede tomar agessss asientos. El personal siempre es agradable y son normalmente educado y atento a sus necesidades. Hay 1 señora asiáticos que normalmente es gente de asientos y su muy molesto. Una vez que alguien recibe su comida, lo más probable es que sólo quieren comer. Bueno, este no parar de hablar lasy jajaja! Hasta el punto de que en realidad sólo comer y realmente no puedo decir nada. Mi hijo es incluso miedo de ella!

People who eat there don't realise that this restaurant serves only ethnic halal food!

I had a butterflied chicken with spicy rice & chips, now the food was amazing , but the service on the other hand? That was terrible ...

Excelente servicio y a la parrilla, pollo y absolutamente deliciosa pita fino. Todo momento favorito del restaurante.

Este tiene que ser el peor para servicio. Nando Parte de comida no aparecía. Cuando les dije que todavía estábamos esperando parte de nuestra comida fueron tan lento que no apareció hasta habíamos terminado nuestra comida. Nos dieron como llevar. No volvió, ni disculpa, ni reembolso ofrecidos. No volveremos.

Es muy visitado este en una noche muy ocupada el sábado. Dicho esto, el servicio fue bastante rápido y la comida caliente y bien preparada. El único problema que encontramos fue mesas suelta! Probamos dos y ambos eran el mismo.

My family loves nandoos restaurant foods. We always go to nandoos. Sometimes good food sometimes little bit bad.

La comida es buena. Sirve siempre y esperamos en rápidamente. Puede llegar a estar muy concurrida, pero más grande que la mayoría de Nando's. Sin fallos. Yo siempre venir a este aunque tengo 4 más cerca de mí

Hola, vivimos en el otro lado del río, pero es muy frecuente la visita de Beckton, ya que la comida es Halal. La comida es buena y es un buen ambiente. Sin embargo, el personal tienen una tendencia desagradable para empezar aclarar las mesas cuando aún estamos comiendo. Malos modales y por lo menos deberían tener la amabilidad de preguntar, cuando la gente todavía comiendo, antes de despejar la mesa!

Recibido un bono para usar y el gerente de equipo llegó con cada excusa que podría no aceptarla. Él se negó a aceptar, diciendo que 'no era posible'. Muy mal servicio si me recibirán un vale para usar en Nando's de Nando's espero poder canjear - Mal servicio al cliente!

El servicio era educado y rápido, y el restaurante estaba muy limpio. Sin embargo, por favor, deje que su personal sabe que es mejor para aclarar la mesa después de todos los comensales han terminado su comida. Uno de nuestros amigos tenía su plato antes de que acabara la llevaron su comida.

Extremely disappointed with your service today, they confused our order so a meal was missing, the drinks were completely flat and the men's toilet filthy. When I raised this with the manager Olivia she explained that because I had changed the order even though this was prior to paying at the very beginning this caused them to forget the missing meal, she did not initially offer an apology almost implying it was my fault. When I asked for the head office contact details she then went about apologising and trying to point out to me that she was not blaming me. I feel very disappointed not only with today's very poor experience but more so the manager's extremely poor attitude to accepting they had made an error. Me and my partner ended up eating separately. Terrible, terrible avoid this Nando's if at all possible!!!

Very delicious grilled food As always ..love their butterfly burger and grilled chicken platter...good service.

I came here with my little boy. And as soon as we walked in the staff couldn't be any helpful. They got him a high chair and even got my drink for me so I didn't leave him alone. I ordered chicken breast in pitta with pineapple and a side of corn on a cob. It arrived in 5 minutes from ordering. Very quick that was good because we were really hungry. My corn on a cob was a bit too burnt for me so I asked them to change it and they kindly did. I ordered my little boy a kids meal that was sweet potato wedges with chips and chicken breast strips. He loved it. It was very affordable. All in all it came up to about £13 including drinks. It wasn't overly busy in there too that made it pleasant and comfortable to eat. Thanks everyone.

On eid day I had dinner in Nandos shaima was very nice and helpfull ,I wished that everywhere else ,people were like her ,well done shaima for your excellent customer service.

Was my sister in law's birthday , as most of the family members like nando's kind we chose to go to nearest one. We really enjoyed it. For improvement chicken could be little bit more succulent but you could manage it with lot of different varieties of sauces they provided. Service was pretty good compare to extremely busy period. Cosmina and others were excellent as Luis's organizational skills deserve lot of praises. Hot chicken wings and chicken liver worth a try. Thank you Cosmina, Luis and company.

Just a little bit slower than fast food, we were in and out within the hour, great if you are on your lunch break.Nice greeting on reception and our choice of table as the restaurant was quiet.Speedy service, though the girl did struggle with my Northern accent.£22 for 1/2 chicken rice and corn, chicken pitta, peas and fries and one drink, not cheap but fairQuality good as always, staff attentive and working hard and a nice clean environment.Fast, filling and fills a gap as you have come to expect from Nando's.

Gorgeous food never unhappy with the food I get, the staff can be quite rude sometimes as they don't seem to help and if they do they seem unhappy that someone has asked for help.

A friend and I came here in the spare of the moment and for once it wasn't packed. We were able to get a seat and order without any long queues. I ordered chicken thighs with two sides, cole slaw and corn. I also had the fruity rosé, there are only two choices to choose from. Our food arrived quite quickly and it was well presented. Unfortunately I didn't feel that I got enough cole slaw like I usually get. So I'm not sure if the portion has got smaller. My chicken was cooked well enough and the corn was grilled however the long hairs on it were still present in some parts that could've been cleaned off when prepping. The drinks area was tidy however the kleenex was not stocked up. There were sauces available and also cutlery. Staff were friendly however my friend and I noticed a terrible bodily odour smell from a male assistant worker who came to take our plates away. We were surprised as there should be self hygiene when working around food and especially people. This restaurant is a nice location and you always manage to find parking outside if you drive.

Free parking and the resturant is big so most of the time little wating times for tables. I find the chicken at this loction tends to be dry not as good as the others nearby.

This is our second visit to Becton and compare to Stratford, Ilford and Romford this branch is less organised and not very clean - esp Tables and sauce bottles. However, the food/Chicken quality is of same standard and that's the reason we always end up going to Nandos - prefer stratford branch.

Awful. Very rude duty manager. Phoned 4 hours in advance to find out if there was any chance at all of booking a table for a party of 18. Spoke to a member of staff who said they wouldn't normally take reservations but in this instance they would. We arrived 7:15 with our party including a 4 month old baby and an 85 year old in poor health. Advised by a very arrogant, I assume, duty manager informing us "well you have to wait 45 mins to an hour anyway and clearly couldn't care less that we had been misinformed".

Minimal vegetarian range - the option is very good though, wholesome and filling! Very large place and friendly restaurant staff

As per normal Nandos service was great. This branch gets very busy but the stuff handle that well. While they get your tables ready they allow to queue for your food to save time... which is great. Food has always been fine. We come here regularly and can't fault it.

I have several severe food allergies - my family and I became regulars at Nandos since realising I can eat here!Wonderful service at the Beckton branch. Came here for a takeaway this time. Jovita (manager), Badr (chef) and Eva (server) were all incredibly helpful. Badr made sure to clean the grill completely before preparing our order and took special care. Jovita was so friendly and helpful, she took great care in taking our order, making sure everything was okay, and even packing my allergy-free food into one bag.There were a couple of issues at a previous eat-in visit to this branch, but they were resolved promptly and sincerely.Great service like this means we keep coming back. Thanks to all of you, and hope to see you again!

Good prompt service, good food! Thoroughly enjoyable. Never disappoints. Will go again. Thanks Nandos.

We used this restaurant for an evening meal and we were not disappointed. The service was friendly and fast, considering it was really busy and we had to wait to be seated. The food was up to the usual Nandos quality and we will definitely be back when in the area as parking is easy there.

you will never know what you are eating from places like these, certainly not halal or HMC approved, absolutely 100% dodgy food source??makes you wonder what you are eating!!

What can I say. Well it's a spacious Nandos, plenty of space. Nice Deco!Food was good, staff were friendly and checked a few times to make sure everything was okay. Overall a pleasent lunch

Stood by the door for over 5 minutes, then we was greeted by a grumpy looking member of staff. It was the same for other customers too. The only good thing about this place was how quick my food came, even so the chicken was bland. First time ever I didn't finish my food. I hope this is not the case the next time I come, sort it out !!

Since they have had their revamp their service has become appalling, and I've been there couple of times and they have never given the correct food on the plate, when it comes to rectifying the food there is nobody around you can even approach, and if you do luckily find someone they don't come back to you till you have left the restaurant. You have failed Nando's

Went here a year ago and the food took a lifetime to arrive. Decided to chance it again and boy I was I glad. Strikingly good chicken and fast pleasant service.Will be back soon keep up the good work

Always a fast turnaround. Easy parking. Good hot chicken. Staff on the ball. Don't bother if you are looking for a quiet, romantic meal.

Me and my family ate at nando's on a busy Saturday afternoon and was pleasantly surprised. The food was superb and the waitress I believe who's name is Arlete was very helpful and polite. She made sure that we enjoyed our visit and was 100% satisfied. So thank you Arlete. It's always nice to see happy workers smiling and making the place welcoming. We would defiantly be back and I would recommend to others

I haven't been in ages & the place have gone for a major refurbishment. Well I can tell you that it looks fantastic. Bigger & better. Food is always amazing & desserts were great too. Caramel cheesecake was so good. After the meal we sat outside with some ice cream for the kids, coffee & dessertso for the adults. We will definitely come again.

Delicious. Affordable. Perfect for everyone. Very spacious. Nice location with good parking spaces. Will definitely go there again.

Great service. Food was nice and warm. Recommended nandos. Was busy but was given a table withing 10 minutes and they gave me a glass of water to open my fast

Pas trop mal comme restaurant. Rien d'exceptionnel. On a pris un plat à partager (poulet, patates douces et accompagnement) Attention plats très épicés !!

Usual Nandos chicken. Great seating area and service. Worth a visit especially if you want halal chicken

I visited this once when I was in the area (Beckton Triangle retail park), the service was fast and the staff were friendly. It is very convenient as it is near places where you shop so you can grab a meal after shopping.

Popped in after a quick shopping trip with me boyfriend. They have refurbished recently it's a lot bigger and more tables have been put in. This nando's is always busy so I expected a little wait but was actually sent straight to a table. Food was great as always

I'd heard excellent reviews of this place but clearly we were not the clientele they sought as we had bad service from the get-go. As we had not been there before we asked if we had to find our own table. We were just left hanging without a word being said until 10 minutes later someone came to usher us to a table in the far corner. The only thing she said was "do you want drinks now?"then quickly ran away. We were left sitting there for a further 15 minutes before some saw fit to respond to our waving at which point it was explained that we should have ordered where we came in. Really bad but worse was to come.We try to order but the cashier can hardly hear us over the din. I was virtually shouting and signing the order at the same time. Okay so now we've ordered. 10 minutes pass, then 20 then 30 ...... No food. Eventually it shows up, cold and completely wrong. One plate has chips when we'd asked for garlic bread and the other had salad when we have specifically requested no sides. (I had opted not to order for myself as there was truly nothing I fancied on the menu and what I had seen on other diners plates had not inspired me)..My mother took one bite of her chicken burger and spat it out. Her chicken was burnt and cold in the middle. Not sure how they managed that! My sons chicken was covered in some orange slime (not mentioned on the menu) and he wouldn't eat it. So all in all this cost us £20 and all we got were 3 fizzy drinks as the food was totally inedible.We tried to complain but could not make ourselves head over the din. No one once checked if our meal was okay. We clearly left 2 untouched meals on our table but no one gave a damn. It must happen a lot!This is I couldn't care less restaurant with a couldn't eat less menu. I'm glad that I'm a mystery shopper and can provide them with an appropriate rating. After we left we headed straight for McDonalds next door which was excellent. Nice save, Ronald McDonald!

Best Nando's ever staff is wonderful , respectful and friendly food is always on point. All the managers are so friendly and always happy to help!

Awful experience, burnt food, slow service, Hardly any staff on site. Wrong food turned up 3 times! Sh1t place! It was better when the waiting time was an hour to be seated as service was more prompt.

Popped out for a bit of pre-Christmas shopping at Gallions Reach and came here for lunch. Standard Nando's corporate offering, polite and good service, nice and clean. Never somewhere that would get an excellent overall, but a solid very good for this one.