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4.3

Based on 275 opinions finded in 1 websites

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Nº 47 in 132 in Antrim

CUSTOMERS TALK ABOUT DISHES WITH..cookedchicken
Score
OpinionsNoteGoogle2754.3

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Great restaurant and great friendly service and great atmosphere.

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Robert Walker . 2024-10-25

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My husband and I had a meal in the restaurant last month and we have also ordered takeaway for us and the kids twice recently. All three occasions have been exceptional. Food has been so tasty each time and the service just lovely. A man who I assume to be the manager packaged our takeaway food each time and displayed exactly what good customer service should be with chat and banter and making sure we were taken care of. Nando’s Antrim is a firm favourite for us.

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Rachel Keating . 2024-10-12

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This was a great nandos experience. Everything was cooked well, but more importantly, the service team were excellent. Lots of free parking too!

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Aaron Devine . 2024-10-08

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Enjoyed half chicken with sides of chips and garlic bread. Very tasty.

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Jacqui L . 2024-09-24

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Tina was very welcoming and seated us within five minutes. Tina then explained how the menu worked, and the drinks and showed us how we could order from our table using the app or in person with a member of staff. We will definitely be back. Excellent service!

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Cathy-Anne . 2024-09-16

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Food is good. Went with my friend here during the week. Had a nice bit to eat. Nando’s is quite expensive. Over £20 for my meal and it didn’t completely fill me. Had to do a pitstop to McDonald’s later on.

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Chloe Lennox . 2024-09-08

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Have been here many times. Tonight it was very busy. The guy taking the names at the door worked so hard to get everyone seated as quickly as possible. He politely explained the wait time and apologised for the delay. Great customer service from all the staff. Food was lovely as always. Will be back again soon.

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Lorraine Proctor . 2024-08-07

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Fantatstic food, clean restaurant and friendly staff. Happy customer

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Chris Wade . 2024-07-15

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Great food every time! The staff are friendly & welcoming particularly the male manager.

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Lordly Unicorn13 . 2024-05-19

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I do think Nandos in Antrim is improving. Tasty starters particularly the halloumi. The churrasco smoky baste is a decent spice level with flavour rather than just heat and went well on my chicken fillet burger. I will be back!

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ian erskine . 2024-05-08

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My baby has a nut allergy, manager went out of his way to make us not feel like a bother, asked us how we were, checked on us multiple times, made us feel very welcome he was young with glasses, absolutely amazing experience, food was great and the baby’s was brought out first which was amazing. Definitely be back. That manager should be praised for his work ethic.

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Emma Donnelly . 2024-04-23

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Staff were really friendly . Nice seating area. Got a table for 2 really quick. Placed order by using the nandos app that was really easy and self-explanatory. The service was quick and the food was tasty. The bottomless drinks were great. Will be back if in the area again.

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Andrew McKee . 2024-04-14

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we came here for dinner after a tiring flight with 2 kids. Tina went above and beyond. Such kind and thoughtful service. we had a lovely meal here. thank you very much!

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Shona Chan . 2024-03-18

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Great place, food and staff. Refillable soda so great for kids

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Zaya Deb . 2024-03-09

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Perfect for families. Good food. Friendly staff.

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Nellie B . 2024-02-21

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Always loved Nandos and it lived up to expectations as usual. Service and food was excellent. Was very busy but we got served in a reasonable time .food was warm and deli. Recommended

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Mike Anya . 2024-01-17

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Took our granddaughter for her first nandos we all enjoyed 😉 it

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Tania Bushe . 2024-01-12

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Staff were really friendly . Nice seating area. Got a table for 4 really quick. Placed order by using the nandos app that was really easy and self-explanatory. The only drawback for which I am giving 4 stars is the waiting time on the table for food. It took about more than 40 minutes to bring the food on the table. Hope they will focus on this.

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Rashedul Islam . 2023-12-31

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Will our waiter welcomed us and showed us to our table but as newbies we had no clue what to do. He was very patient and thoroughly took the time to explain how it all worked. Very polite and very knowledgeable he navigated us through the process brilliantly. He is credit to Nando’s.

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richard rigby . 2023-11-25

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Friendly staff. Quick service and good food

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linda connell . 2023-11-23

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Great experience and great food. Much better than the first time we ate here. I went out and bought the products from the supermarket I was that pleased.

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Paul McAlister . 2023-11-23

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I visited this Nando’s for the first time with my mum today. We visited on a Saturday afternoon and it wasn’t very busy which was great as we had no bother trying to get a table. We were seated quickly. I had to order at the till as I have an allergy which I felt they took seriously and explained information regarding the handling of their products very well. All staff members including the manager were friendly and attentive. The food was great, tasted really fresh. Chips were warm and burger was fresh and tasty. Would recommend this Nando’s.

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Ryan . 2023-11-12

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Would not suggest ordering over the app. After 35 minutes with a hungry child, I was told they missed the order after 50 minutes in total. We got the order, would understand if they were busy but from what I could see the restaurant was half full at best

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Ast F . 2023-11-02

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One of my favourite Nandos the service was amazing and the portion sizes were great what’s not to like.

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Colin McConkey . 2023-10-25

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Recently ordered a nandos for collection, we live local so where home in just over 10 minutes. One of our mains was missing, phoned up and they offered a refund as they dont offer deliver. Didn't really want a refund so we drove back again so food ended up being cold but nandos is nandos, the food tastes good always!!

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Lauren Hardman . 2023-10-22

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We had the most lovely waiter he was professional friendly and took time to explain who the menu worked. Meal was nice

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deb dee . 2023-10-16

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Enjoyed a family visit. The service was very good.

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Norman Armstrong . 2023-10-09

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Good place to visit with great atmosphere Spacious place And best to get food after shopping. The chicken we tried could have been more tender and clean in taste. It was bit cold when were served. But overall 4/5 for starters the red pepper sauce with pitta bread was amazing. 5/5 for sweet potato fries ♥️ Chicken platter worth the size easily two people cant finish it. Its good size and good option🥂

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Shubham Baviskar . 2023-09-21

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I was on a daily mercy mission to get food for my husband who was in hospital nearby - the staff here got very familiar with me and were absolutely lovely (food was delicious and extremely well received too!)

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Siobhan Crossen . 2023-08-26

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Very fresh design of Nando’s. Likes the environment. The Food wasn’t bad, but I have one big complain about the mayo you have to order in the side. It is not the healthy egg mayo that I loved to see. It is the vegetarian mayo option that I just think is sad that you have no alternatives for. I love to have mayo with my Nandos meal, but the vegetarian mayo tastes terrible and it is definitely not good for you. No problem if other people want it, but please have an option for a regular mayo. Makes me not want to come to Nandos in general to be brutally honest, because makes me question what else are you putting in the food that is not good for you.

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Rait Metsamaa . 2023-08-19

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Cutlery was kinda gross looking but other than that it was an alright experience.

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AJ Digan . 2023-08-04

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Really tasty. Enjoyed the new loaded fries

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Rory Monaghan . 2023-07-30

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The food was good. You serve yourself so cannot rate 5.

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Bev H . 2023-07-24

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Yummy food, excellent service & clean restaurant.

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Jonny Sherwood-Bowes . 2023-07-13

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Took 45 minutes to get our meal which was ordered via the app, 4 of us dinning, 3 x thigh meals and a pitta.... Every other table that sat down after us got served before us. Had to ask staff about our order and there was no care or apology for the length of time. Air conditioning made the restaurant cold which didn't help the experience. It's not the usual service we have come to expect.

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Jonny Allen . 2023-06-17

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Normally a fan of Nandos but felt the Antrim location is greatly understaffed, at least tonight it was. We waited over an hour for food, only one member of staff in the front of house trying to seat people, clean tables and serve food. They must have went on a break as there was a good 20-30 minutes with no staff front of house, queue at the door waiting to be seated and so much food backed up waiting to be served there was no where to put it. By the time our food did arrive it was stone cold as it had obviously been waiting a while to be served. Staff were extremely apologetic, helpful and offered a refund but were clearly just struggling with the volume of customers.

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Paul McLaughlin . 2023-06-12

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Lovely atmosphere and fantastic staff, the only thing is the servings are very small for the money. It's nice that you can get your own strength of sauces.

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Neill Walker . 2023-05-26

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Relaxed environment for a social meal.

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Ga Anderson . 2023-05-10

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They had run out of butterflied chicken. Chips weren't so hot and the restaurant itself needs a good clean. Having said that, on a previous visit there were no problems at all. Strange.

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Julie M . 2023-05-09

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This was the best Nandos I've had ,lovely moist chicken nice sides and good service no complaints here.

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George Coulter . 2023-04-26

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Very friendly staff. Food lovely Clean restaurant

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Claire . 2023-04-24

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Absolutely fantastic restaurant, with lovely and warming staff, who are always more than happy to help, also the food was amazing

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Matthew Layton . 2023-04-18

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45 minute wait for food with a toddler. Informed us they didn't have the item I ordered about 20 min in, offered a cheaper alternative with no refund. Saw this and our child's meal sitting on the pass for a long time, so asked if we could have orders as they were cooked. Informed that my partner's order was delayed. First two meals arrived luke warm/ cold. Partner's meal was incorrect. Worst Nando's experience to-date.

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Naomi Dickson . 2023-04-10

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Not overly fussed on nandos at all

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lisa doherty . 2023-03-19

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nvr again. science degree jst to ordr a burger 👎

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dee McKay . 2023-02-22

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Easily the best Nando's I've experienced. Food is always freshly cooked, tasty and plentiful. Service is first class and this establishment is exceptionally well run. Big shout out to Tina who is always super friendly and accommodating for families. Already looking forward to a return visit.

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Ryan Nolan . 2023-02-19

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Busy. Good atmosphere. Service quick.

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Liz Power . 2023-01-24

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Now ordering from a QR code on the app which means it's safer from covid and other flu etc which I guess is good but not great from a customer service point of view. Seemed as if this was the only option today, not offered for them to take the order or warn of any items that were out of stock today. No Wings at all, only half the starters available, no sauce with the houmous and when we asked (we had to ask where it was as nobody apologised they didn't have it today when it was delivered to the table) she just said "oh we haven't got any left" and walked away. We probably would have ordered something different if we had known... the food we actually had wasn't bad, just mainly the experience and poor customer care and service and definitely feel we should have been told if there were supply issues which there seemed to be with most of the dishes today

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Ruth Candy . 2023-01-06

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As a passionate nandos eater and having visited well over 100 stores across England, Scotland and Northern Ireland I can safely this is the worst nandos I’ve ever visited. We waited nearly 40 mins for our food and it hasn’t just been on this occasion either as we have eaten there twice now. I could understand if it was super busy but it wasn’t so there’s no excuse. Definitely will not be returning.

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Ollie Edwards . 2022-12-31

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Food was alright, service was terrible to be honest. It wasn't that busy and we waited an hour for our food. I live nandos but would think twice about going to this one again

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Lee Robinson . 2022-12-15

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Food was great, but some of the younger staff lack enthusiasm 🤣

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Jamie L . 2022-12-07

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Clean and tidy Helpful staff Delicious food Fast service

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Anne Hutton . 2022-11-25

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Awful Service I waited 30 minutes to get my food and the place wasn't busy. I personally wouldn't go back.

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Chicken Nuggets . 2022-11-24

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Superb service, I've been to late of Nandos around the world and this by far surpasses by the level of customer service it offers. All the staff were very helpful, friendly and made me feel welcome while waiting for my takeaway. Keep up the good work.

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Isaac Moyo . 2022-11-17

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We got a collection and I can't comment on the atmosphere or service when eating in. But our food when ready fir collection when they said and it went down well with the family. 👍

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Dermott McGann . 2022-11-16

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Good food and fast service, order from app on your phone or pay at the till.

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Mary McAllister . 2022-11-15

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Very good service was brilliant very helpful definitely going back again 👍

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Hugh O'Neill . 2022-11-09

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A little bit pricey for the size of some of the portions but range of condiments was extraordinary. As a one off treat for the kids it was nice.

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Andrew Powell-Young . 2022-10-25

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Great place for enjoying friends company. Reasonably priced. Staff are friendly and helpful and the food tastes amazing

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Gillian Thomson . 2022-10-21

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Got chicken thighs and wings. Most of them were overcooked (Burnt skin to the extent of causing bitterness). Don’t actually know how to put it into your mouth. This is probably my 20th time to Nando’s. Was in Abbey centre last time. It was as bad. But there was not much choice around this place so thought we would give it another go. 100% wrong decision. Would never return! Food taste - below average Portion size - okay Price - not worth it Service - no service at all

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Jason F . 2022-10-10

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Always a great place to treat the family. A wide variety of options and cooked to the highest standard. Always full of flavour and well presented. Staff always really helpful and friendly. Wait times are often very reasonable also.

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David Thompson . 2022-10-10

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Nando's in the heart of Antrim, though not very large, yet it's spacious and cozy. May have to wait for sometime to get a table (had to wait for about 20 minutes in my case) but the wait turns out to be worth it. Soft and juicy chicken in periperi sauce, never disappoints!

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Arun . 2022-10-05

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Takes ages to get served. Busy at peak times. Parking directly outside

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jenny brightwell . 2022-10-03

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This was a great nandos experience. Everything was cooked well, but more importantly, the service team were excellent. They were friendly and efficient and really went the extra mile arranging extra freshly cooked natas.

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Chris Kendall . 2022-09-07

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Good service nice place to spend time with family

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Amal Suresh . 2022-09-07

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I came here for a meal on my last night in Antrim. I can't say I have been much of a fan of Nando's before, however I had a lovely salad and my other half had a tasty chicken dish. Service was quick and friendly.

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R J Roberts . 2022-08-29

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I am originally from Johannesburg in South Africa, so it is nice to have a familiar restaurant.

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Dale Coetzer . 2022-08-26

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I felt it was unfortunate that one had to use a qcode ordering system. Not sure if the chicken burger was supposed to be cold. The environment however was pleasant.

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Daniel Robinson . 2022-08-22

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Nando’s is exactly what we all expect, chicken chicken and more chicken. Went three times during the tournament week and enjoyed each trip. Service was really good too.

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Christopher Edwards . 2022-08-15

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Staff are super friendly, service is quick. Good music at a sensible volume. Lovely décor. Toilets clean, parking easy. The staff impressed me tonight. My daughter ordered a medium hot dish but it was a bit too hot for her. I asked for some mayo, but they just gave her a new portion of plain chicken. 👏🏻👏🏻👏🏻 Will definitely go here again.

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Bruce Watson . 2022-08-10

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Came here for the 1st time. Walked in but there was nobody waiting to seat us so we chose our own seats. Sat and waited for someone to approach us so we could order as we didn't know how it all worked. We then had to ask how we order. Food came absolutely lovely apart from chips being a bit cold but didn't mind. We were left alone to eat our food which was great as there is nothing worser than staff coming over asking is everything OK in the middle of a meal. so this was a bonus. Price was actually good too. Would definitely go back again.

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Natalie Ward . 2022-07-29

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Came today for the first time. Wasn’t anybody waiting to show us where to sit so we sat in our own place. Didn’t really know how it all worked and nobody approached us so we had to ask. We ordered the boneless sharing platter which was absolutely lovely and to 2 people it is definitely filling,chips were a tad bit cold but nothing to complain about. We were left alone to enjoy our meal, nothing is worser than staff coming over asking if everything is ok when you’re trying to eat,so this was a bonus. Place is lovely..: Will definitely be coming back overall. The only thing I can say is when’s the waiter brings food they should also bring knifes/folks etc or they should be on the table waiting, didn’t mind walking to get them though

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Paul Smith . 2022-07-24

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Usually love Nando’s and have never had a bad meal but I am so disappointed this time. The corn on the cob was over cooked terribly and extremely dried out, the pitta wasn’t as crispy as usual and was soggy and the chips were cold and soggy. I placed collection for 6pm and arrived at 6pm so the food must have been waiting around long to go cold. I live nearby and drove straight home so no issues there. I paid £20 and I would have got a better meal at KFC. Basically, if you’re going to collect make sure you’re there super early (which sort of defeats the purpose of selecting your own collection time) and you’ll likely have a better experience. Unfortunately won’t be ordering again as £20 was a lot of money for me to spend on a meal and I was left very unsatisfied. 2 stars instead of 1 for the friendly staff who were helpful.

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Whateva . 2022-07-10

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I like chicken and spicy food if you do to then you can't beat a cheeky nandos

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Khorne NH . 2022-06-17

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Good customer service, brilliant food. Would definitely recommend

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Robert H . 2022-06-17

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Great food, very tasty chicken. Definitely recommend

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Magdalena PAJAK . 2022-06-13

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I mean it's Nandos... Best place ever

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Andrew Whyte . 2022-06-11

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Food was great as other branches but you have to order from the counter not from your table

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mohd alnaqbi . 2022-06-09

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I always visit Nandos Antrim and their food is always up to par for me.Am there now having lunch and staff very friendly and professional. Keep up.the standards

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Cynthia Tapiwa Mukwekwezeke . 2022-05-11

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went to this nando's for lunch recently, i have used this restaurant in the past with no real issues, BUT...that all changed on my latest visit ! a colleague and myself were seated, first thing we were told by the server they don't take cash, and i'm thinking whatever happened to 'how are you doing today' or 'your server will take your order shortly' or 'enjoy your meal'' no....obviously far too much bother to be welcoming or cordial or even smile, so we ordered our meal, got our drinks (drinks fountain dirty and messy) while we were waiting on our food arriving there were several i assume employee's or trainee's chatting and laughing and going in and out of the staff door beside the counter and kept going out the side exit and back and fourth, chatting and laughing and using four letter words and generally bantering, while all this was going on a very stern faced young man covered in tattoo's whom i am guessing was a senior member of staff was sitting at a restaurant table texting on his phone and obviously oblivious to the foul language and generally annoying behaviour of the staff/trainee's, terrible management in front of paying customers, and ultimately the food was not nearly as good a standard as other nando's outlets, rice sticky and barely warm, chicken wrap not hot and tough, just a very poor and disappointing dining experience which i doubt i will repeat, whoever manages this place need to check their customer service and staff training......

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steve ball . 2022-05-10

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Not to bad the chicken burger bread was a bit tough to cut would have been better using different type of bread other than that fine

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Robert Brown . 2022-05-01

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Loved the food and the service was great.

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Betty Lamont . 2022-04-23

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Excellent service and food.keep it up!!

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Josphat Mukwekwezeke . 2022-03-31

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Disappointed the food wasn't up to par and they seem to have changed some of their dishes prob cuz of Covid but it just wasn't nice. Not allowed to get your own drinks and the toilets weren't the cleanest including the doors in and out as the windows on them were minging. They display pictures of what looks like starving children which is what you want to see while eating 🤣

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Gill Blair . 2022-01-26

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Great food and service. Very clean, food hot and staff extremely attentive. Would highly recommend

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Karen Mc . 2022-01-22

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Visited Nandos after a very long time. I wasn't planning on this. I endured a very long wait ( 45 min) to get in to the restaurant. I used the virtual queue system but I found that the wait times were increased while I was in the queue. It was annoying and I nearly decided to head home. I was patient enough. Between two adults and a child, we ordered a starter ( the sweet potato wedges) and two mains ( a Fino wrap and a half chicken) . The chicken was cooked to perfection. I know not many will like the boneless thighs- but let me assure you they are brilliant. I know what I'll order the next time .

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Lirin Cyriac . 2022-01-12

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Friendly attentive staff lovely clean colourful interior. Food gorgeous but portions a bit small and pricey.

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jenny mccullough . 2022-01-11

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Tiny portions for the price, six years old son got burger with spicy ketchup on kids menu. We left the place hungry. Never again.

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Miki Sch . 2022-01-07

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Great food. Very covid safe. Great floor staff

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Will Colhoun . 2021-12-29

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Best Nandos I've been to. Great service and very good food.

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john okelly . 2021-12-07

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Won’t recommend! Food was freezing, when sent back the second one was freezing as well:( Till staff are impatient and the ladies toilet was out of order!!! One star is too much

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Tina Rose . 2021-12-07

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Fantastic, out with my grandson and we both loved it great food and friendly staff

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noel mcneice . 2021-12-05

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Item was ordered for 7.20pm. I arrived for that time. I was directed to stand outside as I had no proof of vaccination on me. There was nothing to suggest I would need this in advance and the law doesn't come in to effect in NI until 13th December. It was 2 degrees outside. I'm much more annoyed however at the wait time of over 20 minutes! They did not start cooking until I arrived. Absolutely zero point in ordering in advance. I have been served quicker when waiting for a table and ordering from fresh inside! Especially when you consider I prepaid more than £50; it is utterly ridiculous. Then to top it all off - they got the sauces wrong. I'm usually a big nandos fan, but this has put me off completely.

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Corey McKendry . 2021-12-01

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Nice food, friendly staff and not bad pricing.

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Sean Mcnulty . 2021-11-26

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It's Nando's, what can I say? We ordered chicken and accompaniments and it was tasty. We will probably return as it's quick, easy and you what your going to get.

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zandra bill . 2021-11-21

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Friendly service and the food was delicious.

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Ryan Nicol . 2021-11-13

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Great food, polite staff and the restraunt was very clean.

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Amanda . 2021-10-25

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Not the best value and portion size but nice enough food

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Mike Grocott . 2021-10-25

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Had a delicious main course here, service very good, clean and well spaced out. Would recommend and would return.

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Carries Shoes . 2021-10-24

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Can never go wrong with your classic Nando's. Food was very good and quick service. It had a very relaxed chill atmosphere. Would be perfect for family's or people with kids.

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eilzabeth willmont . 2021-10-18

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