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3.0

Based on 56 opinions finded in 1 websites

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Nº 1001 in 1266 in Hackney

Nº 1 of 1 Portuguese in Hackney

CUSTOMERS TALK ABOUT DISHES WITH..chicken
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OpinionsNoteTripAdvisor563.0

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Nice atmosphere and busy vibe. Good food and better service. Only been here four times and no expert but would return and recommend. To those 'salty' reviewers this is Dalston 😎

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Luisa S . 2024-03-03

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Sucks so bad that I have to go to market and get some food and cook at home cos f xxx This Nandos night time is horrible 😤 . Thank

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Real C . 2024-02-12

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Would recommend the peri peri chicken mine was a bit over cooked but still nice, drink bottomless and nice staff. Only downside, the place was full and had to wait 25 mins for a table + waiting for the food

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lewiss23457 . 2023-11-08

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Great service, good food, fresh and nice! Came here late with my friend and got myself some wings, spicy rice, mash and coleslaw. It was amazing!

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SQN13 . 2023-05-19

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Arrived at 8.06pm Nando's was empty, surprisingly. Now I understand why!!!. Ordered 1 sunset burger and 2 sides, waited almost 40mins...this is not service. Its embarrassing for the reputation of Nando's Staff work like headless chickens, unorganised, not professional. Home made version is much better!! Cheaper and reliable service!!.

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Katiie W . 2022-02-13

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Terrible food, unethical service, unhygienic. Avoid going to Nandos Dalston. The Person working Shah double charged the order. I have raised a fraud case Please Avoid Nandos Dalston. Manager Savana no customer service skills and dose not how to speak absolutely terrible.

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Mani S . 2022-01-15

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Orders are not checked and dilliveroo drivers do not know how to recheck orders or take any responsibility for correct sauces in bag. Told ring branch who do not always pick up and add any bits to your order. Who do you blame everyone saying it’s the others fault and you end up throwing away product. So disappointed as their food was getting good. Rather make it at home now day last of my order and cheaper.

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ninamT7888SA . 2020-08-29

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Usually I quite like the occasional Nando’s, but I should have heeded the other reviews that said not to go. Somehow over lockdown this place has gotten even worse. So first of all the queuing system wasn’t working so during the 2 hour wait I had to phone multiple times to sort it out. Then we got there and both of the taps in the ladies bathroom are not working so my girlfriend had to wash her hands in the men’s toilets. The food arrives in a reasonable amount of time and then we asked for our favourite sauces. You now cannot get bottles of sauces but now ask the waiters and they wil bring over little sachets. The issue was that they no longer stock our favourite sauces - for me the Extra Hot Sauce and for my gf the Salad Dressing. Given that without sauces Nando’s is actually just incredibly average and relatively dry chicken we decided to just send the food back, get a refund and go somewhere else. They were apologetic and gave us the refund without an issue and let us finish the bottle of wine so can’t fault their staff and customer service. So basically if you are happy with just the mild sauces then go ahead but if you like it spicy go somewhere else.

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E2370FMmichaelj . 2020-08-04

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I like the restaurant though no parking space, staff are well mannered and tried their best to make you feel comfortable, the meal arrived on time though not all that busy but environment warm.

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Michael O . 2019-09-05

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My friends and I love going to Nando's and services like the one we received last night from Maryam was absolutely marvellous. Very kind, friendly and effective.

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miguelhs95 . 2019-07-27

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I like Nando’s but this one is poor. It’s not the staff’s fault, I believe it’s the fact that Nando’s have over committed themselves to the likes of Deliveroo & Uber eats. It took over 30 mins for us to be told they had to change our order. Priority is given to the delivery drivers who spend their time jostling for position at the tills, giving the resturant an anxious unpleasant vibe. Nando’s usually does what it says on the tin. This one falls short. Avoid.

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425stephenf . 2019-06-30

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Great food drinks staff but had about 8 young guys who seem to be friends of the staff jumping all over the place talking very loud and throwing rolled tissue at each other the family tried to ignore them the staff seem to not say anything to there mates who was making the fuss other then that it's ok places will come again

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ebaruk . 2019-03-26

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Visited Nando’s for the first time in years. Was quite disappointed. When the three of us arrived, we were not greeted nicely but told to wait in the corner by the door. Eventually we were taken to a table even though the restaurant was half empty. It was freezing. All of us were very cold. We went to the queue and ordered and it seemed everyone else got their food first. There seems to be a huge priority over making Deliveroo orders. Because of Special treatment for Deliveroo customers I shall not be visiting again. My friends food came after 45 minutes and i had to wait 55 minutes. Toilets were vile. Shame the burger was cold too.

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Angus J . 2018-12-14

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Worst food ever it’s the place because other Nando’s are nice to make things worse I ordered a quarter chicken an chips meal I only got the chips an the sides I call up to ask where is the chicken was put on hold try ring bk no answer very bad service too

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Cybil M . 2018-11-02

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This was the single worst Nandos experience I have ever had, on the 15th September 2018 there was no clean running water in the male toilets as the taps were simply not working. The takeaway service was slow and an absolute shambles, with many people waiting some for at least 20 minutes that I saw. The staff who were supposed to be distributing the orders should be fired as they seemed to be unaware of the existence of the ten or so delivery drivers parked outside, they also didn't grasp until the manager or till girl which ever told them about the clearly marked number system that is there for the customer to get their order instead wandering out saying a random food and walking back. My strong advice would be to sack these two idiots and buy a computer screen to display the numbers it will save the company money and solve this issue overnight. The food I received was exactly standard for a Nandos neither good nor bad just standard.

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A J . 2018-09-17

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I ordered a meal for myself and my partner to then drive home and see that our chips were not in the bag!!!! I have now had to drive back to complain. And I was greated with a careless staff who didn’t see an issue with me having to eat one part of my meal cold. I am now waiting another 20 minuets for chips. The level of your brand you shouldn’t drop the ball and you need to retrain for attention to detail. It is unexplainable to not be compensated adequately and not be told here you go mate. I’m appalled!

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sanusiade . 2018-07-30

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Empty restaurant, yet our food took over half an hour to come out.. and came out wrong, asked for it to be corrected a further 10 minutes later my missing item was brought over, by then I’d finished my meal. Staff don’t care. No service standards.

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HBear87 . 2018-06-28

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Nando's is a chain found all over London. We had been told it is a place you need to stop for at least once. Unfortunately, the neighborhood that this Nando's is in was not great - we definitely wish we went to one in a...

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krummbles . 2018-06-10

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demasiado picante y dulce. La primera vez que probé esta comida prefiero menos dulce y picante. No es mi elección,...

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SantiagosC1 . 2018-05-13

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Dropped in, great staff, great salads, great service and value for money. I'm converted. Recommended.

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Jeremy B . 2018-03-04

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We ordered from here using an app. When the food arrived they forgot items of food. Called and took forever to get through. When told about items of lost food they said the driver works for his own company and not them therefore they can’t...

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Lilstarz91 . 2018-02-26

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I have been coming to this nandos in Dalston for the last 4/5 years and today had been the worst day. The food came 35 minutes late, the place wasn’t even busy maybe 4 tables. I ordered half chicken with chips and rice. The rice...

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Connector653881 . 2018-01-02

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This is the Macdonalds of chicken with a South American twist - here’s the rub - the chicken is broiled it at the very least tastes like it and the thrown on a griddle and slapped with a sauce that has its best day !...

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Robert M . 2017-12-13

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Went to Nando's as it was the nearest restaurant to a wedding we were attending. All the food was perfectly nice and the staff were friendly and attentive

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Ian M . 2017-09-10

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Incomplete order even though i placed the order correctly. I drove 20mins home only to find order incomplete, called the store only for christelle (the lady who took d order) to patronise me and indirectly tell me i was the one who ordered incorrectly. She...

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toksa2017 . 2017-06-06

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Full disclosure. I don't like Nando's but my niece and nephew do so in we went. The staff seemed a bit startled but were very helpful about explaining how it all worked. Kids love having never ending fizzy drinks and seemed to enjoy their food...

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L L . 2017-05-23

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Nando's is always a great place to eat Chicken and this Nando's didn't disappoint. Nice tasty half chicken for me and a chicken burger for the other half. Good service. Clean restaurant. Nice lunch.

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stableboyuk . 2017-04-08

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Arrived this evening at 10:35pm, my husband went and ordered our food at 10:47pm, they close at 11:30pm and at 11:28pm we still hadn't been fed and, the manager came over and said "sorry but we have no half chicken lefts only 1/4" however when...

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ItsAsecret101 . 2017-03-19

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We love Nando's and we love yours many bottles of spicy Sauce 🌶🌶🌶 and we love your chicken salad and mush potato and spicy rice! Amazing! Staff not always focus!

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Nico8J . 2017-01-26

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SERVICE - BASICALLY UNSERVED. We walk in and there's no one to seat us, one person behind the counter and the other waitress walking around. So we dead ourselves because it's Nando's and we know how it works, we order normal food for 2 people....

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iFarheen . 2017-01-17

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We had over a 30 minute wait for food for 2 of us. The restaurant was very empty. And once we got the food it was barely warm. I love nandos but this one was not up to par with the typical nandos standard.

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Kristin W . 2016-12-20

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Only problem is is waiting rest is good and clean place staff are helpful nandos always my favourite place..

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Gne89 . 2016-11-16

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Im a great lover of Nandos in Australia an felt the experience would mirror that of back home.. Boy was I surprised.. Let me just start by saying this is the things that make me want to post. I came this afternoon for some food...

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AndrewF2288 . 2016-10-16

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There were 6 of us meeting for lunch last week and most of us live in Hackney so this Nando's is always the preferred choice. We ALL love this branch of Nando's and these are the reason why....The place has been refurbished and it looks...

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DD15London . 2016-07-25

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It was a bit empty when we went. The service was good, the food was good but the restaurant might need some refurbishment.

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mariaciorba . 2016-06-10

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辛いチキン料理を提供するレストランで、ロンドン市内でよく見かけます。私は郊外店で入ってみました。ボリュームもあって結構お...

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Guide803047 . 2016-03-19

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The food was dry and not the best for this chain I have better else where. It doesn't seem the cleanest place either. Won't be visiting this nandos again.

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Brookesey . 2016-02-13

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Enjoyed a quick bite after work,service was ok, food arrived on time and was tasty. Friendly atmosphere and down to earth.

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kishaunm . 2015-12-20

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Nando's, no matter how many times you go there, the food is bland, relying on hot sauces to disguise the mass produce grunge you are eating. Its over priced and would probably kill you if you went there very day. Avoid. And go to a...

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David F . 2015-10-17

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I go to nando's a lot but this one in dalston is not good as the others the chicken wasn't cooked properly and we had to wait more than 10 minutes just to order our food.

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606savash . 2015-10-09

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Popped in here for the first time, into what I would describe as a spacious and airy restaurant. Was very quiet in here when we visited but there was lots of natural light. Staff were very friendly and the design backstage was interesting too. Popped...

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domidge . 2015-09-04

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I love nandos. Only been here a few times. Nice place for all. Nice food. Good atmosphere. Easy to get to, bus stop close by and the train station is just a few minutes walk away.

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Lilstarz91 . 2015-08-31

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I never really liked Nando's, but with my sister visiting who loves it, I decided to give it another shot. Food was fab, absolutely no complaints there, and staff were very friendly despite it being quite busy. I had the avocado salad, and we had...

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Avgoch . 2015-07-12

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If you love Nandos, then obviously you will be fine at this restaurant. Cons: You have to go order at the bar. Portion sizes vary from visit to visit. Staff can be hit and miss on service. Pros The food is always tasty. There are...

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RSLunde . 2015-05-20

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Chicken came out quite dry but the peri peri sauce added the moisture that was lacking from the over cooking.

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baconchin . 2015-05-01

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I went to Nandos for the first time in years today and whilst I did enjoy it, I won't be rushing back. The staff seemed slightly put out by us visiting. Something awful must have happened in this branch of Nandos to make them so...

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TheDiscerningVegan . 2015-04-18

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this place is always packed so i thought ill give it a try! nandos chichken is always good! however sometimes it can be a bit dry... the food was average however the staff was friendly! our food took 45 mins so come.

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Sam A . 2015-02-17

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The food was delicious the customer service was fabolous when you are ordering the staff ask you which language you speak and then they call a staff which speaks that language. The 2 bad things are you can only pick 2 things to go next...

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TheUltimate G . 2015-01-28

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Nando's chicken was delicious. If you like spicy, this is the place as you can have it with sauces from plainish to extra hot. Meals come with sides. This is the place to get away from the routine and try a different style of food.

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dekalbill . 2014-07-26

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A typical Nando's - so not a lot more can be added, you know the menu - piri piri chicken with some side orders. This one is clean, has VERY fast service and cheery staff.

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Bazza1955 . 2014-06-20

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When we first went in, they took a while to seat us even though the restaurant was empty. When we then went to order, we had to wait 10 minutes to actually he seen to as there was only one waitress who was taking a...

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Sharmi11 . 2014-05-19

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I have been here 2 times and I love it, I think is even better than the one in Stoke Newington. The meals where well cooked, is just last time I was there the area where the toilets flooded, so I had to be eating...

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Jojo G . 2014-05-02

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This is one of the best Nando's in London. I go here to meet workmates and have always found the service to be excellent. The food is always good. The staff are very friendly and accommodating. We are not a huge group but we are...

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DD15London . 2014-01-08

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It is very easy to find a Nando's and I enjoy the chicken liver there very much, but be careful, it is hot!!haha

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Fang Y . 2013-10-01

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This is one of the better branches of Nando's. Staff are very friendly and accommodating. I went here with work colleagues and we are a noisy bunch. We made a booking last minute as one person is in a wheelchair and that was not a...

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DD15London . 2013-07-20

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This branch of Nando's is spacious, with friendly staff and the chicken is tasty and, I think, tastier than other branches that I've been to. The music can be a bit loud, but it has a pleasant atmosphere.

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Squid397 . 2012-10-09

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We went to this restuarant several times. One can eat in it is very popular so book or take away. The servings are generous and tasty. The staff are friendly and helpful.

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SignoraP47 . 2012-06-02

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