Nandos in Telford and Wrekin

It was absolutely amazing,i would go again every single day if i had the funds.the custom service was impeccable and the food was even better,the atmosphere was also amazing , the food especially it came exactly as i orderd and wanted it and didnt take long at all.

We came to have some food it was really nice and the staff were pleasant to us and the food was warm clean place staff very nice

It was very nice, staff pleasant and nice to the children. The food was the usual and swapped chips for mash! The person I was with later used their points card thingy when she realised I didn’t and they kindly added it in retrospect. I would go again.

Tina is a great waiter helped loads quick service waited 3 minutes! Great size of food 26 quid for a deal but it's enough for 2 days worth of food

Food was amazing and fast. Atmosphere was welcoming and the staff were friendly and approachable. Big shout out to Liam D who complimented my top and always has a friendly smile for me. Such a warm welcome.

James served my friend and I. He was very friendly and helpful. We enjoyed our meals and enjoyed sitting outside in the sun. The music is very lively and staff were giving great service. It was a pleasure eating at nandos

I have had the takeaway from hell ! Firstly we order to then receive a long wait... felt like Michelle Obama had finally become president It took that long.. once I had gotten back to my humble abode I then got out a piece of butterfly chicken which was that black it could of supported Martin Luther king ! The chips lacked peri salt and the mash was dryer than a nuns foof, the garlic bread, well that's just another story, left my mouth feeling like the Sahara desert good job I had an ice cold beverage to help wash it down,appalled is an understatement, best part of the meal was my free mayo which went down a treat!

We were a party of 8, 5 adults and 3 children. Monday night. When we arrived the restaurant was busy but very soon cleared ( NOT out fault)

Great food which was cooked very quickly and good value for money. The olives had loads of garlic- not sure if that was good.

This Nando's definitely stands out from all the Nando's i have been to & I regularly go to different ones while travelling. Being my local i come here more often than anywhere else & each time its always great, staff are friendly & the food is always lovely. I would recommend highly so thankyou to all staff for always looking after us

Visited the Telford Nandos and apart from how quickly the meals arrived and the waitress that served us, had a very disappointing experience.We were a group of six and while the food came quickly and our waitress was good, we experienced so many other negatives.It was disappointing to see the people cooking the chicken playing around when we placed our order and not focussing on the task on hand. Two of our group then could not use the toilet facilities due to the lack of cleanliness and we were then informed that they did not have any caramel cheesecake desert over ten minutes after we had ordered it at the till.With all the restaurants in Southwater, I would certainly place this one at the bottom. As someone else has commented, in desperate need of some strong management. If your a Nandos fan, go a little further to the Shrewsbury one.To be fair, the food did come out quickly and the one waitress was very good and attentive hence the two stars.

There with a dozen friends and it was a good evening, Good quality food and a modern clean well located restaurant

I opted for Portobello burger. They had no mushrooms, I got asked if I wanted double cheese instead. I asked for onions with it and they didn't have them in also. Pretty shocking for a quiet Monday afternoon.

come here all the time if all you want to eat is chicken then this is your place great choice of different chicken dishes with great service and lovely food would highly recommend this place to anyone because its really that good

took my friend here tonight for the first time. I've been before and I love the place. Dan the waiter was adorable really pleasant. Nothing really wrong with the food my chicken a little dry and was just unfortunate that my desert was slightly frozen still. Dan and the manager dealt with my comments amazingly and we were given a voucher to return for a free meal. Did not expect that at all. Very happy customer!

My experience at Nandos was average. I thought that the chicken was to a high standard and thought the unlimited drinks service was excellent. Although I was slightly disappointed when I turned up at 20:30 they had ran out of rice which was disappointing and I did find hard to believe. Overall good food and a quick and efficient service, if I visit Nandos again, hopefully they will have rice available and my score would be higher than 3/5.DG.

Nandos town centre good tasty meal enjoyed it friendly staff clean the only down side was a bit noisy handy for night at pictures can't say I've ever been let down at nandos but it would be hard to mess up chicken salad

We went to Nandos 30th December. We are a group of 8 and have to wait for 15-20 minutes to get a table. But when the food arrives, it was worth the wait. The staff of the restaurants are really nice and courteous. I would like to visit the restaurant soon again.

Went here tonight, busy Saturday but we were seated reasonably quickly with only a minimal wait for food! Man at the door greeting people ran his socks off to get people seated, chefs and servers likewise. Food amazing as usual, succulent and tasty chicken! Best restaurant in Southwater by a mile, and we've been in all of them! Yes it's a bit more expensive than some of the others with no special offers or discounts but you get what you pay for! Great meal out!

Been here a couple of times, the food is good, but portions are small at best for what you are paying. Drinks very expensive!

Not a regular at nandos,more of a convinience than anything else but standard nandos quality available here.on entering we were met quickly and Informed of a 5 minute wait for a table,this ended up being just a minute and advised of a 40 minute wait for food,this ended up being 20 so all good.never understand places like this that know how many covers they have and produce relatively simple fast food that fall fast behind when busy.all due to the kitchen staff though that we were seated by,they worked their socks off.its just a bit of a disappointment to be met with a downer that on entering and sitting down to be told that there's a 40 minute wait.yes it's good to kept Informed,well done,but it gives you a negative right from the start. Won't stop us going though.well done

Went on a Thursday evening so pretty busy after the late night shopping was closed. Staff were very friendly and efficient despite lengthy queue. Food was the trusty standard it always is, can always drives on Nando's

Food was good, quickly served and piping hot, although a little pricey! The guy greeting and seating didn't have a clue, 5/10/25/40 minute waiting times to people coming in 2 minutes apart, even turning people away! Plenty of tables available just needing a wipe, shocking service really, where's the manager? Clear your Xmas display taking up a table for 4 and use it!!

Long wait of over 30mins for chicken and chips- the food was great but took too long to arrive. Staff were friendly and I will return

Nandos is a good chicken restaurant for chicken lovers. It has a good design, and good tasting food. However, the don't have a lot of food varieties, and their food portion is just enough, their meals are not big or small. They have good customer service but not fantastic, they serve their food quite fast.

After ordering I was informed of a 40 minute wait (could of told me before I ordered as I didn't have that much time) and nandos is usually fairly quick and I've been to quite a few. Saw our food ready to take however staff were too busy talking so it ended up being over an hour wait.Very disappointed .

We arrived in here near closing time after we'd been bowling. The staff were great - their had been an event in Telford and they had been exceptionally busy so some of the items on the menu were finished. Nevertheless the food was superb and the staff full of fun and patient with us.

Good food (although it's limited to chicken), nice atmosphere and very friendly staff. Little more I can add. Highly recommend!!

Been here several times and never had any problems (well once they had run out of thigh burgers). Always quick to receive food and service always lovely.

A good Nandos restaurant, well run with good staff and well cooked food! We visited on a Friday afternoon, the restaurant was very busy and on entering we were informed there was a 20 minute wait for food. Our table was in the window and our food arrived in just 15 minutes, so better than expected! would recommend and re visit as it was an enjoyable luncheon.

We arrived in the evening and despite a bustling restaurant the waiter arrived promptly and seated us within seconds. We ordered chicken wings and various side orders as well as two refill drink glasses. I was beginning to get frustrated when the food hadn't arrived after 30 minutes but remembering how busy they were it was reasonable to take 40 minutes. The food was lovely and just as I would expect from the consistent tastiness of nandos cuisine

Visited here a couple of weeks ago as I was visiting from London.I've eaten at a lot of different Nandos and although the 'service' isn't really something Nandos focuses on, I will say that I noticed a huge difference from other Nandos I have eaten at. Everything took a long time, from being seated, to our food coming (almost a half hour wait). The staff seemed slightly overwhelmed and confused by everything.Other than that, it's a typical Nandos with the same food as everywhere else.

Was very disappointed with my visit to Nando's i regularly visit different Nandos and never experienced rubbish service before like we had in the Telford Nando's. Staff were very unprofessional and the tables were disgusting waiting staff were to busy chatting amongst themselves and the cook actually brought our food out to us, that says it all!!!There was a family waiting to be seated by the door for ages and they obviously got fed up of waiting for the staff chatting amongst themselves and went to find their own seat and were then told by a member of staff to be wait to be seated. They had been waiting long enough. I would understand if the restaurant was busy but i was very quiet and there was 6 tables i could see with no 1 sitting at with dirty plates on.

I visited to pick up a take away in October 2014. I had ordered online at 1pm-ish to collect at 6pm. The restaurant had recently opened and they were very busy. I had to wait a while, there were a few issues, but the staff were friendly and very helpful. The food was delicious. Would go back and try take away again.

I can't believe they even have a business using this model, you have to get your own cutlery, you have to queue to pay and order. The only service is, they bring your food to the table. What there is of it! for that price I wanted at least double the amount I was given. Apart from the spicy chicken, it was bland and boring, even looks bland and boring. I will never go near one of these places again.

Late family booking whilst on holiday and 10 in party when we arrived a young girl called Amy had put 3 tables together for us without being asked great service very helpful staff and great food definitely recommend

A 7 year old's birthday party. Food okay but little choice. Wouldn't go back by choice- not really my scene.

Thoroughly enjoyed the meal, it is just like any other Nandos found all over the country, really spacious inside and as ever love the refillable drinks! The music and atmosphere was enjoyable as ever and the food was exceptional. only downside was that their was not enough staff serving at the order point so the queue was fairly longer, however was made up quickly with the speed turn around with the meals. Aside from this, have highly recommended it to family and friends who want to try somewhere different or for those who love Nandos and chicken. I will certainly visit again!

Really enjoyed my meal - it's a typical Nando's, love the music and the atmosphere, chicken was perfectly cooked as usual

Really like how the interior has been done at this nandos, nice change from the Shrewsbury one as its a bit different. Same great food and affordable prices with helpful and friendly staff!

Always a good experience here. Service is efficient and friendly, they are happy to fulfil simple requests like no tomatoes in the salad. Food is hot and tasty but it helps if you like spicy chicken...other options are minimal. Unlimited drinks is good, selection of desserts very limited.

Freshly cooked, delicious and clean environment! Staff were very helpful and friendly. Baby and wheelchair friendly! The young lad who served us was great! Can't fault it !

What is the fuss about? Dreadful coffee - that should have the alarms going! Piece of chicken in a pitta bread. Nothing special at all. Very dissapointed. Staff did offer to call a manager, we declined. Never wrote a bad review before!

Our first visit to Nando's - been looking forward to it for some time having heard good things about the food. Initially, although the restaurant was quiet (only four or five tables taken), we were shown to a table right next to the toilets, away from the main part of the restaurant. We pointed this out to the waiter who then took us back to the main part of the restaurant and found us a more suitable table. I wonder why we were put there in the first place - we were three clean well-dressed people! We were given menus but as it was our first time we would have appreciated a bit of advice - it looked a bit confusing with sides/mains/sauces etc. We weren't even sure how to order our food but worked out that you had to visit a till point to place your orders. Food was okay, if a little overpriced. Four or five sweet potato wedges was a little mean. Chicken was very good quality and cooked beautifully. Although I had the spiciest sauce, I found it could have been spicier. My son's garlic sauce was surprisingly hotter. Drinks were expensive too and the choice was limited. The soft drinks with free refills were great value though. If we knew of an offer in the future we may return but I didn't feel we received value for money.

Starved for spice, one late chilly night around 10-nish situated in the vicinity of Telford International Center we decided to make a bee-line to Nandos in the hope that their doors were not closed. We were fortunate since they were about to close but were gracious enough to accommodate our orders. The fare of soup, salad and periperi chicken was a delight and we ended up well spiced and heated up to walk back to our hotel through the chill of the night !!! Thank you to the staff at Nandos, for their commodious grace and hospitality despite being at the end of a tiring day !!!

Great food, service and price. Can't wait to go back. In fact I have, several times and will continue to do so.

My first visit to Nando's Derry impressed me. The staff were pleasant and helped me regarding the menu - explaining the foods, the prices and the variations of oils and sides on offer. This is not a fancy restaurant so fancy food can't be expected; yet the food I received was delightful and well priced. I chose a salad meal and the oil I selected was to die for. I was very pleased with my meal, the restaurant and the two members of staff that helped me. The staff members were Chris and David. They were attentive, professional and obviously well trained. I intend returning to Derry's Nanny because I was so impressed with her!

Love Nandos and im glad one has popped up near me!Good Chicken with good healthy additions to your meals, avacado is my fave!

Ate at Nando's for dinner during a recent trip to Telford for work. Staff is friendly and helpful. Food was tasty and enjoyable.

We had a family meal with about 18 of us. Great food pleasant surroundings, great customer service especially from James. Keep up the good work.

We booked a table of 18 for my step-daughter's 6th birthday party yesterday (Saturday) at 4pm. When we arrived our table wasn't ready as another family had been there for 2 hours and had not yet cleared the table. We waited 15 minutes, by which time an alternative table had been prepared for us and the manager James was very apologetic for our wait. He offered to store our pushchairs and wheelchairs away from the table. James was very accommodating in allowing me to place the whole order then pay at the end of the meal, allowing us to split the bill which made things much simpler. He very kindly gave our daughter's meal free of charge and also gave us an additional discount as 2 of our party would have received an emergency services discount if they had ordered separately. The Nando's team also brought our drinks and glasses over to our table for us so I didn't have to carry big trays from the counter. Despite the large order the food came within about 5 minutes and was fantastic. We had brought a cake with us which they kept in their fridge and 2 of the staff brought it out with the candles lit and sang happy birthday. I didn't get their names but thanks for their very special rendition of Let It Go (it was a Frozen cake) - it was hilarious and the kids loved it and were singing along. They also very kindly gave my daughter a voucher for a child's meal as a birthday present. We were all thoroughly impressed with the service we received, nothing was too much trouble and the staff went out of their way to look after us, particularly James. Thank you so much - we will be back!

we entered the place and my son had a wheelchair the girl showed us to a table and i did ask twice is my son in the way she said no that fine despite him being put in the gangway. (remember this as you go on reading). anyway i went to the bar to order and i was astonished that as i was ordering she told the chef and by the time i got back to table they were giving us the starters. they got the starter wrong for my sons apologised and corrected it. then i said well wheres the glasses for the pop she said oh we forgot to give you any at the bar despite spending 82pounds. she brought them over but i was dissapointed id had to remind them but continued on with the starters. as we sat and ate a man came over whilst still eating and said have you finished yet your mains are ready, i just looked and said well no we are still eating, he shrugged his shoulders and returned to the chef where you could see him telling him and hear him. when we had completed the starters the chef himself said at the table are you ready now i replied well yes thank you. the mains come to which they yet again got the order wrong. the bar staff were brilliant who took the order but after that the rest failed. im gutted i spent that amount for such appalling service NEVER AGAIN

This is the second time we have been to this nandos, it is near to where we live. We love nandos and this was very good. We were served fairly quick and the waiter came round to ask if we were ok and if we had been waiting long which was nice. When we visited it was quite quiet. Nice and modern and clean. A great restaurant. One of the better ones in the new southwater hub. Will definitely be returning soon. If we were coming on a weekend evening it's probably best to book. I had the Mediterranean salad with lemon and herb chicken breast and it was huge! Definitely worth a visit!!

Wasn't told about any waiting time on entry but spent 15 minutes waiting to be seated when there were plenty of tables free, no one seemed in a rush so decided to go to the Harvester opposite instead!

Was home to Telford during the Easter holidays. Me & my partner regularly eat at nandos and as we are in the forces we eat at a lot of different locations and the military discount is a bonus. Unfortunately, this Nandos is horrendous I've never really had a bad experience at any others. This is the second time we have visited the Telford branch and both times have been awful. Even though it is during the school holidays they seem to have very little staff working and the place was heaving. This meant that tables were never cleared, the cue for the tills were long and food orders took a very long time to get out. Usually our food is always out in under ten minutes. As I am writing this it has now been 40 minutes so far and still no food however, orders seem to be piling up on the heated servers but there is no staff about to serve it!! Our last visit consisted of dry chicken (a first in Nandos)! By pass this Nandos and go to Shrewsbury!!

Friendly, efficient and with reasonable food. A good 'casual dining' experience, even if everyone was half our age or less!

A few months ago I visited Nando's to what I knew as a friendly, welcoming restaurant for everyone! I asked a member of staff, whilst I was ordering for a glass of water.. They refused, the member of staff told me nandos have stopped allowing customers to have water as it is 'unhygienic' I was extremely unhappy with my experience

Great to now have Nando's in Telford.We had a very nice, reasonably priced lunch and will be returning again very soon.I Love Nando's

I've always been a big fan of the franchise.. Telford's nando's is a lovely place and the food is always good I never have any complaints, I'll be going there again of course. :)

We went as a group of 24 and the service was still good and the food freshly cooked. But we couldn't get a table until 9pm so we were thrown out at 11pm! So not a lot of time. But food as expected at Nandos

Ok so Nando's is what it is -it's delicious no doubt and the atmosphere with the authentic soundtrack really gets you in the mood!We have never had a bad meal here and the staff are always polite and helpful.My only niggle is the price, Nando's is over priced for essentially a KFC in a nicer environment and less risk of salmonella!

I came here with my children for a meal after ice skating. The restaurant was fairly empty, we were seated and i went up to order our food. I assume the person who served me was the manager as he was dressed differently to the other staff. He had a Scottish accent i think, and he was a credit to the place. Very friendly, and welcoming. While we were waiting for our meal to arrive we listened to him greeting customers and walking around the restaurant doing all sorts. It seemed he was doing pretty much most of the work, as other members of staff stood around talking etc. I could see our food waiting under the lamps for at least 10 mins before he brought our meals over to us, even though 2 other members of staff had walked past a number of times. If he hadn't been such a joy to the place i would have complained, but he really brightened the place up. Even my children commented on how nice he was. The food was very nice, as we have come to expect from nandos, nothing to complain about where the food was concerned. Think the other staff there could do with a bit of a nudge though

Arrived at Nandos on a Saturday after trawling pretty much all other restaurants on Southwater (all had 40min waits for a table!). We were seated straight away despite it looking pretty busy. After ordering, our food arrived with 20 mins. We shared the boneless platter with coleslaw and chips and a pot of perinaise! Food was lovely, no complaints at all. Staff are always really friendly and acknowledge as you enter and leave the premises. Will definitely be back to Nandos soon!

I have been to this Nando's on four occasions with my husband and son and have always had excellent service. Each time we have had a pushchair and they have always been happy to find us somewhere to sit with plenty of space even when they have been busy. The food has always come out quickly and we haven't had to wait long.

Near the new cinema, and close to lots of other places to eat. All chains though.It's a typical Nandos. Nothing exciting to say other than that. Service was good. Food came out quickly.

This restaurant is not very posh but very nice staff. The food is not very nice . They need to help a bit ,more .A little long wait .

I've been visiting Nando's for about 13 years and have been to a few across the country and was really pleased when it finally came to Telford. This particular branch isn't very good at all. We've been here a couple of times and it is the worst one I've been to anywhere. Maybe it is because it is new-but it has been operational a while now. When I mean worst, I mean service and the cooking of the food. The restaurant itself is a great design. Much more training is needed for 90% of the staff. It is really poor. I'd rather drive the extra 10 miles or so and go to the shrewsbury branch.

What a great welcome by the host (James) he seem to really enjoy his job and started our visit off to a nice start. Really nice location and beautiful decorating. Food was to your average nando's. The only down side to the day was we had a take away dessert and after getting home we had the wrong one. I'm ok with it but the girlfriend isn't too happy. More cake for me

service terriblestaff wiping their noses then serving food, drinking cans of monster energy at the hotplate,handling raw chicken then helping to fill up unpolished cutlery and the coke machine,majority of staff can't manage a smile. food sitting under hot lights for longer than you would expect in a nandos.i have been to other branches with no problems this one is appalling probably due to lack of staff training especially in hygiene practices.all that said the food was ok when it arrived. we will not be returning to this branch of nandos in a hurry.

I visited with my two granddaughters on a monday lunchtime, their mom had suggested Nandos as one of them is a coeliac and apparently Nandos was good with gluten free issues.The girls chose from the children's menu and I chose a peri peri chicken wrap. When we went up to order they asked for corn on the cob, beans and garlic bread as sides and were told these were unavailable as the deliveries had'nt arrived.I said that it was my first visit and was certainly not impressed; could these items not have been purchased locally as an emergency measure?When we returned to our table one of the girls went up to fetch cutlery and condiments and came back with the only bottle of ketchup in the place, we know this because the man who served us had to fill a bowl up from our bottle as my granddaughter did not intend to give it up.After the meal the girls asked for the frozen yoghurt we had ordered.....guess what ...thats right waiting for delivery.I have to say the two waitresses on duty were very pleasant and decor not bad,food edible,but sorry Nandos we will not be back.

Considering our visit was on a Saturday night the service wasn't too bad, but we still had about a 20 minute wait for a table followed by a good 40 minute wait for our food once our orders had been placed. (So make sure if you visit at a peak time you get a bottomless drink!)Other than that the food doesn't let down. Nando's is Definetly the place to go if you are a fan of chicken! Seasoned to perfection my Medium Half a chicken really hit the spot !The food is abit over priced considering you have to fetch your own drinks, sauces & even cutlery. (not exactly fine dining!) But a great place to go with a bunch of friends. I'll Definetly be returning :)

We went here for an early tea and really enjoyed our visit. Our waitress was very helpful in explaining the menu too us. Didn't like the fact you have to order at bar (but this is a nando thing). Food came and was tasty and good value for money. Would recommend to all.

Called in last month before a trip to the cinema. The food was good. We were seated in good time. Not keen on having to go up and queue to order (bit like a fast food system rather than a restaurant). Decor was cool. Staff were polite and friendly but no real customer service apart from bringing food to the table. Could be so much better but it is good value.

we have eaten at a number of the restaurants at Southwater and this one is the most consistent. Each time we have eaten here we had good service and good food quality. If you want cheap, reliable food then this place is a good choice

There were a number of key issues that made this visit poor. I normally love Nandos, the atmosphere and the willingness of the staff but this place was poor. The only benefit of the doubt I can offer is that it's new. We were met by a girl doing front of house that shouldn't be. When we said we had a pram you'd have thought we said we were carrying the Ebola virus from the look she gave us. Then she tried to seat others first whilst she thought through the pram issue. Luckily the manager intervened and seated us. Then we were told food would take 20 minutes. I have never experienced that, even in rammed Nandos at peak time. Next the drinks machine was out of order no refillable alternatives offered. Then no ketchup. I asked the manager who said they had a couple of bottles across the whole restaurant and he'd try and locate one but then some girls on another table asked and when he did finally locate a bottle he took it to them instead. (They were prettier after all). Then the final issue with this place is the sun. At least five parties around us asked to move tables due to being blinded by the sun. You'd thing the designers may have preempted this. Overall this is Nandos at its worst. Incompetent staff a manager trying to please with the usual catchphrases and no drinks, ketchup or shade. I don't recommend.

Great quality and service, Nando's is a favourite of ours and we just enjoy being able to go in and get a quick meal when we want without having to spend a fortune. We were seated quickly and food arrived in a good time. Staff were friendly and offered good service, will be visiting numerous times again I'm sure.

I don't really like Nandos if I'm honest, I've been to a couple before. However this one is OK, Staff were friendly and bubbly, the chicken was cooked through better that what I have experienced before at other Nandos. Unfortunately they then didn't have the desert we requested which spoilt it somewhat.Still not that impressed with this chain if I'm honest!

Took our grandson for lunch and it was great. Fine dining it isn't but great for kids. The food was good and the staff were fantastic with the little one. Service was quick and very friendly. Reasonable prices. Will definitely return when we have any of our grandchildren with us when shopping.

visited this restaurant after a cinema visit on a Satuday eveing. Located in the brand new Southwater development in Telford, its clean, well run, and although it was busy we were shown to a table straight way. Great food in a lovely new part of Telford, and as we are only 8 miles away, i have no doubt we will be visiting again.

Of all the new restaurants on the southwater development, Nandos is the most consistent in terms of quality and service. You won't be getting a gourmet meal in there but if you want nice food, with a good choice, nice surroundings and pleasant staff then nandos ticks the boxes. The staff are young but professional and all very accommodating. Its not the cheapest in there by any means but you get what you pay for in my opinion. I'd rather pay a bit more and leave happy. Great brand that have got their consistency spot on. Will be back soon for our chicken fix!!

I recently visited this restaurant with friends we were staying nearby and arrived late so staff may have been taken aback at the time we arrived but there was another group in there and invited us in anyway. We were escorted to a table in the restaurant which turned out to be the only one they hadn't cleaned yet. We stood while the table was cleaned then were seated . The manager attended to inform us that due to the hour 930 we only had a few menu options , however he could arrange other items from the menu but there would be some delay. Myself and a friend ordered from the items he listed and another friend opted to wait and ordered chicken !!!! " we have no chicken Madame " was the response . After repeating his explanation back to him the manager remembered he could get chicken but there would be a delay. We placed our order at the bar and decided to share a jug of sangria . The staff took our order and we waited. After about 10 mins we were approach by staff who informed us that he couldn't find anyone that knew how to make sangria , that he was going to attempt it but it wouldn't be real !!!!! We received a jug of liquid approx 10 mins later we had already had our starters and were part way into our meal and so a Beverage was welcome hence we didn't send the jug back . My friend poured herself a glass and as she went to taste it noted lots of lipstick on the glass. She called the manager over who apologised and took the glass full of sangria . We then sat and watched him 3/4 fill a glass with red wine walk past us to top it up with lemonade and bring it to our table , obviously not looking like the jug that stood there and he apologised but said luckily he had found some sangria made earlier today in the fridge ....... Luckily the food was nice the experience however had us chuckling all weekend !!! Nandos with no chicken

The kids nag nag nag to goto Nandos so thought I would give it a go tonight as we were in Southwater. We arrived Fri evening around 4.30pm and it was reasonably quiet. We were shown to our table by a friendly member of staff and off we went ordering as we know how Nandos works. There was no queue at the till so nice and quick. The food arrived 10 mins later and all was piping hot and plenty of chicken etc. Our sides were also very nice and plenty of Nandos sauce to give the chicken a good kick. The kids went for deserts and were not disappointed as they were massive portions. I have to say that the staff were excellent, very friendly and provided superb service. I don't give because this 5 as this is the best food i've ever had, I give it 5 as a nice experience overall with nothing to fault. We will be back soon.

It's a typical nandos. Quirky decor, nice atmosphere and usual layout inside. I've been twice now and both were great. There was no queuing to order food, and it came out pretty quick considering the place was full. They even introduced me to their loyalty card scheme (Cant believe i didn't know!) It tasted great, perfectly cooked. I love the new additions to the menu too. Mainly thighs which is great for people who don't even meat off the bone. All in all, great value for money, and great service. I'll be back soon!

This branch of nandos has only been open around a month. It is obviously part of a franchise chain but the staff are very friendly and the service is fast. We had received and eaten our meal within half an hour of ordering. Standard menu items as in any other nandos, but i particularly love the Avocado salad. Resonable price and loyalty points too

I've always enjoyed eating at Nandos, I love the Peri Peri chicken.This restaurant branch has just recently opened and it was exactly what I would expect based on visits to their other restaurants. The service was great and really fast! and the food tasted great too!You can purchase bottomless drinks which you refill yourself with whichever drink you prefer.Perfect for lunch whilst out with your friends.I've already been twice and will definitely visit again :)