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3.5

Based on 293 opinions finded in 1 websites

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Nº 394 in 534 in Telford and Wrekin

Nº 4 of 4 Other european cuisines in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..ladycookedmustspicychicken
Score
OpinionsNoteTripAdvisor2933.5

comment_iconOpinions

Food was amazing and fast. Atmosphere was welcoming and the staff were friendly and approachable. Big shout out to Liam D who complimented my top and always has a friendly smile for me. Such a warm welcome.

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Andi B . 2024-08-09

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Brilliant place to eat out and staff is friendly especially Liam is quite helpful. Clean and spacious. Various options to eat, kids friendly

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G Grewal . 2024-06-23

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The quality of food is poor. The last few times I have been the food is extremely dry, the chicken is starting to brown and go hard due to it not being fresh. The chips taste stale and the seating area is filthy, making you feel uncomfortable. Definitely lost its quality due to high demand. Also our previous take away was missing the halloumi sticks, advised a member of staff and she just laughed…

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Kelly P . 2024-01-31

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We went yesterday evening after the Cinema. I had the 1/2 chicken with peri chips and rainbow coleslaw and it was good. I like how many different sauces they have to try! My only criticism is that the extra hot option isn’t spicy at all! I was lathering mine in the “extra extra hot” sauce which also wasn’t very spicy. I would prefer to regret my decisions and cause myself considerable lasting pain but sadly, this wasn’t possible. Good food and atmosphere though

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Owen C . 2023-12-30

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Amazing service from Tina. Very friendly and helpful made our experience fabulous. Thank you ! Food here is always brilliant. One of my favourite places

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LJx B . 2023-11-21

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Tina was so lovely and attentive!! She always had a smile on her face and answered all our questions. The food was delicious too as always !!!

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catherine s . 2023-11-21

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We ordered food and my friend is a huge fan of bbq sauce she requested it like most places when you eat out and they charged her 95p for this yet your other Nando’s sauces in huge bottles being used by everyone is free !! I tried explaining how much of a rip off and a joke this is and the idiot bloke in his shirt so I’m guessing a manager was quite rude and not very helpful all he cared about was are we paying cash or card we had already spent way over 60 more between 4 of us and yet begrudged her a tiny bbq sauce complete joke to top things off tables were never cleared so when I ordered dessert I was basically eating with my dinner plates still in front of me the waiters should use common sense that when your bringing over desert clearly the main menu plates need removing just common sense worst experience in dining out I’ve ever had I can’t fault the food it was lovely but some of the other points need hugely improving before I’d return.

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Danny M . 2023-09-22

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Awful. Flat cokes, paid £21 for us to end up being given bottles ( usually £1 in a supermarket) so £21 for 6 bottles of coke. Than a long hair in my food. Ruined the meal for everyone was offered refund on my meal but everyone else felt queasy. Have emailed officially to ask fir full refund minus the one given at the table. Staff were nice just powerless and slight inept. Avoid!

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Happiness67473187474 . 2023-09-09

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Food was very disappointing. I paid £26.00 and a received a burnt cold burger with soggy chips. The order took over an 1.5 hours to arrive

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alicew736 . 2023-03-04

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30 minutes for a table and currently an hour for food as they prioritise takeaway orders so it takes a while to get that chicken!

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Natnatrb . 2023-02-14

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Tried here last as not a fan normally of this type of food , we were visiting telford and tried 8 places before here but everywhere else was booked up. satdown quickly and food arrived after 20 mins or so. Food was tasty and staff attentive. Nothing much not to like really

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t2sugars . 2022-12-30

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We came out for a meal and infact the food was beautiful,, but what we whitnessed from a what i belive would be senior members of staff high up female manager call her as you please, spoke to two young members of staff absoutly awfull made them feel and look so uncomfortable them they looked about 18, the poor girls this was absoutly disgustin behaviour it was like they were in school being told off by a head teacher for what because they was proberly the most polite amaxing happy waitresses i have ever been served by. There defo needs something to be done here and i will be visiting the store again not to buy food to tell the women how she needs to treat her fantastic members of staff those young girls could give her a few tips on how to behave infront of members of the public, poor poor girls i hope there ok. They was amazing and the manager was vile women. How rude of her. Never will i chose to eat in this restaurant again not because food but her attitude and how she treats her staff.

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Kirsty B . 2022-10-28

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The food was nice but my god I am absolutely disgusted how the way the management speak to the younger staff. There were 2 young girls maybe 16, 17 that were doing an absolute amazing job. However, the management spoke down to them and degraded them in a way I never wish to witness again. The female manager should be ashamed of herself. Will never return to this restaurant even if inwas offered 100 free meals. Vile

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emilyhK3264AF . 2022-10-27

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Ordered food for collection I arrived a bit early to collect so didn’t mind waiting, friendly staff and once they knew I was here they got my food ready pronto. Really tasty fresh food!

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Abi W . 2022-10-08

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Visited with my son today. Not much on the menu for a salad eater so I opted for a wrap. Absolutely not worth the money. Tiny bit of chicken. One lettuce leaf and abit of mayo. Added chips, literally thrown on the plate. The worst part was NO HOT DRINKS. Since when??? Again I'm not a fizzy drinks lover but that was pretty much all available. So I paid over the odds for half a glass of coke, because I wouldn't drink bottomless fizzy drinks. Definitely won't be going back in a hurry. Not worth the £32.

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missb9791 . 2022-10-07

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Poor service , waitress almost threw food at us . Food overcooked and chicken extremely tough. Fans not working in kitchen and doors were open it was freezing cold and ruined the whole birthday meal . It certainly made us hurry our meals and get out as quick as possible . We had a big party and spent £180 , left feeling very disappointed

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joannedY9492GL . 2022-09-19

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Went here to celebrate my daughters a level results , customer service was good food was good , price reasonable we enjoyed it , One point a waitress moving tables next to us looked like she was in a right mood , banging about dragging chairs chucking boxes on the floor and filling up the bits and pieces , with a right look on her face , only down side but the rest of the team smiled and happy to help We would return again and do recommend

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Standone . 2022-08-19

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We often struggle to find eating places when we travel when we have our small dog with us. Therefore, we were very pleased as Nando's offered a take -away service. The meals we ordered were of a good quality & very tasty.

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CYMRUBACH . 2022-08-17

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So I work at Cineworld Telford and for Cinehero (our version of employee of the month) I won a 2x combo meals voucher for Nando’s. I love Nando’s and really liked the idea. We came today, the guy who wrote the voucher (Matt) was here....

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sophiecW2934OD . 2022-05-31

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first visit ever for wifes birrrthday wow what can i say very friendley staff service if unsure nothing is too small staff very happy to help staff even hid a birthday cake and brought it out and sang happy birthday now you dont see that...

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Honest0748 . 2022-05-04

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I shared a meal with my family my mother was over from the states and she was with the grandchildren. The service was good and the staff were very friendly and helpful. Not only that the food was of goo quality. We were politely asked...

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Everon F . 2022-04-30

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Upon arrival we were seated very quickly,given menus at the same time,went and ordered our food,the food was at the table promptly,all the staff were pleasent when we spoke with them or asked for something or queried some things,our table service was excellent,in fact it...

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jamones2022 . 2022-02-27

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Came here to try out a Nando’s, as us novices we didn’t know what to expect. We came in and got ourselves seated which was no problem. My partner tried to order the food on the app had trouble with the WiFi, instead i went...

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nikitaannxx . 2022-02-04

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We haven’t been to Nandos for a long time but thought we’d visit on Sat 15th Jan. It was freezing cold outside and we were looking forward to a nice hot coffee. However, the waitress told us they haven’t served hot drinks there since she’s...

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H8362TMcatherinem . 2022-01-16

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First time at Telford Nando’s after a trip to the Ice rink. Staff were very pleasant and helpful. Seated quickly and the food soon came out hot (which can be hit and miss at Nando’s) despite they being busy. Cooked very well and tasty too....

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Tuppals23 . 2021-12-05

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We were seated at 7pm, ordered at 7:10pm and still haven’t received cups to get a drink… it’s 7:50pm.

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535raed . 2021-11-03

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The Telford branch is always busy but service is always good and accurate. Love Nandos food and this place does it all, will always visit for lunch when I am shopping in Telford because the food is good, tasty and fresh and the service is...

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Miss_Didee . 2021-09-09

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Spent a fortune £40 quid and still hungry . Overpriced and cold food . Not good enough so much waste too all around leaving food on plates . Just not a good experience this time sad to say.

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Yellowmonkey10 . 2021-08-29

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Lovely meal, served quickly and all Was hot too. Felt safe eating out as was our first family meal out for a long time. Thankyou

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G7117WQjays . 2021-06-22

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so man walked about 20 miles to get sum food cuz man was hungry. opened the bludclart door got seated only to find out i couldn’t even use my paper bills to grab sum munch. like how desperate must you be to get card payments...

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manman69420 . 2021-06-09

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We visited today on a Sunday lunchtime. When we got there we scanned a QR code to join a virtual queue, they text us about 20 minutes later when our table was ready. There was a number of outdoor tables available. We ordered and paid...

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michelle1490 . 2021-04-18

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Me and my partner are regulars here at Nando’s Telford for both eat in and takeaway. Every week we leave full and of course satisfied with both the food and service. Staff always welcoming, would highly recommend :)

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Debora H . 2020-10-16

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We chose to eat here on a Friday evening in August. We deliberately chose to come on a Friday as we are all key workers and Nandos offer a discount so we didnt want to book Mon - Wed when the Eat out offer was...

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Billie65 . 2020-08-26

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Portuguese piri-piri chicken cooked to your chosen chilli level. Tasty grilled chicken with a selection of side dished to add.

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Sana M . 2020-08-13

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We visited on Friday evening and were really impressed by the service and adjustments made for Covid19. The QR code for the menu was really easy to use, staff were super attentive in topping up drinks/looking after us and overall they nailed a 'contactless' but...

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Sophie_ab99 . 2020-08-02

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We entered the restaurant and waited 2 minutes until we got seated.We order our food and it comes out hot,fresh and it cam in only 10 minutes.Staff are really nice s they ask if the food is nice and the chefs are also great at...

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Geanina V . 2020-05-04

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Amazing Spicy food wish I could live here! AMAZING for parties and Family. I <3 the staff very kind all the money goes to save people in AFRICA

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LoveToEatFood11 . 2020-02-19

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Used to visit Nando’s regularly, but in my last visit had a awful meal, the manager apologised and offered a refund, thought we’d give them one last chance, what a mistake, ordered a takeaway when I arrived in store my pitta was sat under the...

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lauralV5497IL . 2019-12-22

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So as a family we come here atleast once a month & its always been faultless. We went last week & it was awful. Most of the staff have left & the ones here don’t seem to know what they’re doing (need more training) Both...

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Shazzahh . 2019-12-05

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We ate here when the restaurant first opened and really enjoyed our food. The restaurant now is appalling,, we waited 5 minutes to be seated and the place was half empty. We then went up to order again a wait with no one in front...

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Emma G . 2019-11-09

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Local nandos, always pretty good apart from one thing. Today on my arrival with two of my friends when we went to order we had a girl take our order who we’ve had previously. She was a trainee and she was quite rude, it didn’t...

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jakewatkins22 . 2019-10-27

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Each time I visit this Nandos there is a drama, with typically a 15 minute wait to be served and seated, a loooonnnngggg wait for food with my last visit being 1.2hours and today's visit 40 mins when the restaurant is empty on a Monday...

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daveh193 . 2019-10-21

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When we arrived we were shown a table with a copper top!!! The black and white chairs around the table were brown with a thick layer of dirt and I just couldn’t even bring myself to touch it. The table was wiped with a WET...

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carolH3440HM . 2019-10-20

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Waited almost 10 minutes to be acknowledged for a clean glass as the first glass was dirty. Tiny portion for £12. Garlic bread was un-edible. Staff didn’t speak to us once after ordering. No check back. I won’t be back

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39kimberleye . 2019-09-14

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So as a family we come here atleast once a month & everytime its faultless, if ever anything was wrong they would fix it straight away. Usually the staff recognise us & talk to our little boy which is always nice. The children’s menu changed...

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Shazzahh . 2019-09-07

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Of course it's a franchise majoring on spicy chicken, that we hope came from a good home... But a desperately dull, dry 'butterfly chicken', in a 'Portuguese roll' - hard and stale. Is this how 'Portuguese rolls' are meant to be? And not inexpensive. I...

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Peter L . 2019-08-12

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Went for lunch and great as always. Fast delicious food and brilliant friendly service. Didn't realise how many chillies I had in my nandos card and the lady offered me a free half chicken which is always a bonus. 😁

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CeriWhitehouse . 2019-08-12

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I have visited Nando’s in Telford a few times and each time I leave pretty disappointed (I leave it a good few months between each visit hoping things have changed but they never seem to!). Although the food was tasty the service was horrendous! Starting...

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Jaime1993 . 2019-08-07

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Having dined here twice in a week this restaurant deserves credit for quick friendly service. Food is always hot and served in a fast time even when busy.

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Adventure19680000 . 2019-07-23

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Came as a group of 5 friends for a tea. Seated quickly and happily accommodated when we asked to live because the area the first table was in was too warm . Everyones meal was hot and tasty and service was friendly .

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toni-lou1991 . 2019-07-11

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We were seated quickly and ordered. Food didn't take long to come. Chicken was really fresh, better than we've had on other occasions. The mash however tasted rather bland and the peri peri chips didn't have much seasoning on them.

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l10207 . 2019-07-06

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The food was great and tasted delicious. It’s was nice and hot and the spicy sauce was a very nice touch. For starters I had halloumi Fries , I’ve never been a fan of these before but I have to say they tasted fab !!...

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Salmalone . 2019-07-03

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Went for a meal today that I had booked on Thursday, on arrival found that table wasn't booked! Shown to seat anyway and ordered a starter and main, half an hour later the waitress brought our mains, we complained that we hadn't had starters yet...

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OnAir660913 . 2019-06-29

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Good value chicken and chips meal. Drinks are quite expensive but stick to water and it’s free ! Great vegetarian options too.

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Merlot9999 . 2019-06-22

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I took my elderly parents to Nando’s Telford. We were shown to our seats and the young lady left menus for us to look at. We all picked up the menus and they were disgusting, grease covered and filthly. The tops of all the chairs...

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Jac M . 2019-06-20

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A great experience at Nando’s in Telford. The chicken was great, the sides were very tasty and the staff is friendly and helpful. Sandra was our waiter for both times we ate there. She is so lovely!

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vintilaalexandra . 2019-06-03

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This Nando’s is always busy however they clearly communicate the waiting time so that it isn’t a problem, last night it was 20 minutes which is fine. Service was good, food was lovely as always and I had a double chicken wrap with one of...

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laura992 . 2019-05-30

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This is the best Nando’s in the Uk, as far as I’m concerned. Staff are friendly. Food is always top notch. Fantastic - thank you.

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Jimmy4767422468854 . 2019-05-18

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Well my first visit to Nando’s and were greeted by a lovely smiling lady who welcomed us and helped us as it was our first visit. She explained everything to us. Well done Laura.👍 The chicken was cooked well and at the right spice level...

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LindaJ455 . 2019-05-15

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So was having a takeaway, got the takeaway, didn’t realise u can’t take the box, got chased for taking the box, okay fair enough, but then the guy getting mouthy with me saying I didn’t pay for my food, but I have the recipt in...

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Lee S . 2019-05-15

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Standard food from what you expect at nandos. Ambiance is very nice and the food is great at a good price. Free wifi provided. I recommend getting a Nandos card because you can earn really good rewards. The waiters and waitresses aren’t the nicest if...

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jakewatkins22 . 2019-05-05

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I went here tonight with my partner to be greeted at table by a young girl with dark hair and a snotty attitude and wasn’t very professional and then my food arrived wrong and my partner told the waitress it was cold and the young...

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lewisgilbert . 2019-04-13

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First visit to a Nando’s restaurant and it won’t be the last really good was really impressed as we ordered our food it wasn’t long till they brought our food out was all nice tasty and spicy

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john533 . 2019-04-10

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Went on Saturday night (6th April), the place was very, very busy. We were seated quickly as we had booked a couple of days earlier, fortunately. Went to the counter to order, we were served within a couple of minutes, very efficient, and the staff...

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milonak . 2019-04-09

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Same good quality food. Really nice and clean, always really busy so had a bit of a wait, I wouldn’t visit here if I was in a hurry. But I think it’s the best way place to eat in Southwater.

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CakeyKimber . 2019-03-15

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Yes I got a full refund but... Waited 45 minutes for our starter and no starter was brought out just our mains.. when I said i want my starter first I was told “we have no where to put these so tough” which isn’t very...

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Kate816 . 2019-02-24

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Tables free but had to wait. Left waiting before someone finally came to seat us x2. Food lined up all over counter to capacity...waiting to be collected by staff. Lots of staff in but a lot seem unsure what to do! No one taking charge...

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Shazmun . 2019-02-03

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Ordered online where you can pick a time for collection and still had to wait 20 minutes. Defeats the benefits of ordering in advance. Not at all organised.

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sarahfearnleyhalifax . 2019-01-29

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On walking in, we were greeted at the door and had the choice of ordering at the counter or having table service. We sat down and placed our order at the table. The waitress was lovely (a young girl from South Africa). BUT......something went wrong...

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Janet P . 2019-01-24

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Me and my boyfriend went to Nandos before going to cineworld (across the way from nandos) last monday (the 14th of January). Upon arrival we were told it would be a 30 minute wait for food which was fine, however when we sat down we...

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Elizabeth C . 2019-01-19

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Booked a table for 10 for my daughter & her friends, the restaurant was very busy, the service was fantastic & the food was delicious. James & all the staff were polite & very helpful....Thank you.

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Connie K . 2018-12-14

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Place is dirty. Cutlery, glasses etc. Manager came across all snobby and rude. Food wasn't very hot when it arrived. It's obviously not very well run at all, management need sacking!

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Dean M . 2018-11-16

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Arrived here at 2100hrs to be informed there is very little on the menu left. I ordered 4 chicken thighs which actually were 2 cut in half and my friend orders 1/4 chicken with was from a tiny chicken. Don't waste your money here, buy...

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julie c . 2018-11-06

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My friends and I were in the area and decided to eat here. We were seated straightaway which was a great start. We went to the counter and ordered our food. Firstly I believe her to be the manager as she was the only one...

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Salmalone . 2018-10-25

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We arrived without a reservation as a family of five. Our meals were great, served swiftly, and the ambience was relaxed. Telford doesn't have much atmosphere, but nandos achieved this for us by doing good food served well in a comfy venue Would highly recommend.

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Q5452XVmichaels . 2018-10-23

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You are always guaranteed the same good foot at Nandos & its served quickly. The manager of this particular branch is really lovely, he has been there for such a long time & its always nice to see his familiar face when we visit.

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Emma P . 2018-10-14

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After previously having a bad experience at nandos we were invited back with a voucher to use due to the number of issues we'd had. Kevin the manager of the store greeted us and have us impeccable service. The food was prompt everything was correct...

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kbains19 . 2018-10-13

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Absolute disgrace we gave are name to wait for a table literally went outside for 15 minutes waiting then went back in and they said we have been out at the back of the cue really annoyed shocking behaviour!!!!!!!

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Lewis B . 2018-10-12

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Visited on a Thursday evening but it was still busy, not queuing to get in busy but still busy. Took 40 minutes to get my food but I was warned there would be a 30 minute delay when I was offered a table. Food was...

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mikesY8092LR . 2018-09-20

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Went with mates for my birthday enjoyed it with great service when purchasing and good atmosphere however overall it was a bit laid back and I feel drink prices were poor as well as the clarity not being great.

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NatWatkins99 . 2018-09-18

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Went with a group of friends for a birthday celebration, staff couldn't have been more helpful, great choice of food dishes and some are cooked especially in front of you. We had bought a cake along and asked staff to present it to our friend...

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Ellen B . 2018-09-14

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I visited on a Monday night in September with 2 companions. We arrived around 7.15pm. It was busy but we did not have to wait long to be seated. The queues to order food were long but it did not take long to be served....

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Abbeylls . 2018-09-09

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You can eat here any time of the week & enjoy an excellent standard of peri peri chicken cooked to your own requirements- I like mine well done & slightly blackened. Staff are mostly young girls who are keen to please and are very helpful....

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mark h . 2018-08-31

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This restaurant was very near the International Centre and hotel I was staying in. We had a group booking of around 20 so the restaurant was busy that night but the staff were helpful and friendly and despite it being so busy they were still...

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jeand1624 . 2018-08-26

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Turned up at 7pm on Friday with my family (no reservation). Waited ~10m for a table. Order arrived within 15m of placing. Meal was delicious. Chicken cooked perfectly. My only negative would be how wet the tables are after they’ve been cleaned, seems a little...

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iamhelz . 2018-08-19

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Eaten here on a few occasions and always enjoyed the butterfly chicken with peri peri fries. Service is quick and efficient. Good value and kid friendly.

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Amelia03 . 2018-08-11

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Only the 2nd time I’ve been to a Nando’s. The restaurant was really busy. This wasn’t a problem as we had booked a table. Seems a popular choice of restaurant for youngsters. Good selection of vegetarian food on the menu which was great. Once seated...

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P1856LTrachell . 2018-08-03

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Attended with our grandchildren when we visiting the area recently. This was our first visit to Nando’s, although our grandchildren have been several times, and we were pleasantly surprised. The menu was very good and had plenty of options for us all. Loved the fact...

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465RobertH465 . 2018-08-03

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You can't really go wrong with nandos, the food is always good and usually arrives fairly quickly. The only real downside is that it can get very busy sometimes so you may have to queue up but that comes with being a good place to...

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CallumB407 . 2018-06-29

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Ordered a takeaway on a Sunday from Nando’s in Telford. Firstly ordered it well in advance online and when we arrived to collect the cue was huge, despite then being 10 minutes past the allocated time to collect we were told they hadn’t started it...

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Visitukhotels123 . 2018-06-19

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Excellent food, friendly staff but as it's very popular it does get very busy. But if you can get a table it is definitely worth a visit.

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aliwill2014 . 2018-06-17

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I came into the restaurant yesterday with my friend, at first I was apprehensive because I've come into Nando's before and the service wasn't great but this time it was fantastic. I would just like to give a huge thank you for going above and...

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alilou1895 . 2018-06-02

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Wouldn’t let us book. 40 minute wait at 5.30pm despite there being empty tables. We couldn’t reserve s table and come back presumably because Nando’s doesn’t trust its customers! Clearly a company that has got too big for its boots!

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MarkjBerry . 2018-05-25

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Love chicken love nandos very friendly staff, very clean, quick service and lovely and close to shops

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JillA394 . 2018-05-15

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Have been here a few times over the years. Always been good and last nights meal was no exception. Always consistent and meals delivered fast and hot. Guaranteed a good meal here if visiting Southwater.

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Jroobins . 2018-05-14

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Our food was nice. Chicken was lovely and moist. However we were half way thru our starters when our mains arrived. This was rather irritating. The waiter had a real attitude problem when we asked him to bring it back when we had finished our...

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N S . 2018-05-05

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Sorry nandos but we’ve had some very mixed visits lately & this time we won’t be back! We visited the Telford nandos & didn’t have to wait long to get a seat which was nice but we didn’t get a warm welcome, The order was...

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pixietrig15 . 2018-04-01

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Really, really do not understand Nando’s policy of making you wait in a doorway for 45 minutes in the freezing cold when the restaurant is full of empty tables. It’s not the first time a Nando’s has attempted to do this to me but it...

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BirminghamPaul . 2018-03-05

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Staff was very friendly and the meal was lovely. Didn’t have to wait long for our food even though it was busy! 100% worth the money.

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chloebaldwin . 2018-02-26

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Wow what a great experience and it was our first ever visit. Friendly staff found us a table for four. Although it's mainly chicken I thought the menu was really interesting and their was something for everyone. The only negative I have is that they...

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armchairlfc . 2018-02-24

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