Based on 1.430 opinions finded in 2 websites
Based on 1.430 opinions finded in 2 websites
Opinions
The food from this place is amazing especially the arrival of the food which came in less than 10 mins that surprised us well. The service is all good and no problems happened. The appearance and decor in nandos in excellent. I would come to visit again if i plan to come back to elk mill
F&S Soundtracks . 2025-01-18
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Ordered via app as a pickup, the quality has gone downhill, the chicken does not have the same flavor and chips not that great.
Manzar Ahmed . 2025-01-15
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Tasty food and quick service. Staff were friendly.
MickiConnor26 . 2025-01-14
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Very nice place, especially for hungry people.
uzair ahmed . 2024-12-31
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Very busy as kids are off school, love Nando's still think it's a bit expensive. Update 2024 , feel like its not as good as it used to be , shame .
Debs Day . 2024-12-31
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Great food always. One of the reasons I like going here is the random playlist.
Prince Gyimah . 2024-12-27
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Nice food, clean environment, and very quick service .
Uzair Ahmed . 2024-12-22
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Good but really expensive 🤞 hope they can do some cheaper offers
ady khn . 2024-12-21
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Love Nandos, This one at Elk Mill is very popular. Good food, pleasant staff.
Gerald Hill . 2024-12-17
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Great place, great atmosphere Special thanks to Chris Very welcoming and helpful! Will be back!
Pat Rafferty . 2024-12-16
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came here a week or two ago and safe to say i really enjoyed it, i was served by i think Millie? (i remember us having the same name) and she was really lovely, i had never been to nando’s before but she gave me a great recommendation on what to eat and safe to say i loved it! will definelty be back next time i go for a meal with family or friends!
Millie Naylor . 2024-12-09
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Always tends to hit the spot Weekends and evening are busy but we prefer afternoons Staff are always accommodating Parking can be a bit of a headache
A . 2024-11-24
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We haven't been to Nando's in a while can I say what an excellent service we had from Millie she was courteous smiley and made you feel welcome as soon as we walked in the door, we asked to move tables as it was too cold near the door and that wasn't an issue nothing was a problem for her she just smiled and said give her a minute to clear another table and then showed us to our new table, an absolutely lovely young lady.
Angela Connell . 2024-11-13
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food was delicious and it came out within minutes, staff were lovely our server Alex was a delight.
Meeral K . 2024-11-09
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Staff just stood about on their phones. Food was poor for Nandos, mash sent back as was cold and then Olney mash had been blasted in the microwave and burnt. Garlic bread chewy. Chicken was alright though, thankfully
Joshua Town . 2024-11-09
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Your usual Nandos experience. Visit once a month after work to meet friends. In the last 12 months, every time we arrive we have been read out a list of menu items that they dont have! Always seems to be something - sometimes many things! But food is always an excellent standard, and the restaurant is friendly and well maintained... 😎
Andy Ward . 2024-11-05
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Excellent service from zain great customer service
Mamz . 2024-10-31
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The food was amazing and the staffs were lovely and patient. Can't wait to order it again😻. The chicken and rice best dish with garlic sauce eaten ever!!!
Jessica O . 2024-10-31
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Die appointed there was no bread and no humus and ice cream machine broken
Ghassan Kabbani . 2024-10-30
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Food tasted bitter due to the burnt chicken skin being left on, service was rushed and a bit patchy. Atmosphere was friendly but very rushed as it was very busy..ok if you want quick food but not somewhere to linger .
Paul Roberts . 2024-10-28
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I paid for a burger then cancelled it the couldn't refund me
Usman Saeed . 2024-10-27
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Had to wait a little for a table but understandable for a Saturday evening, however staff were still friendly and attentive. Millie was really helpful and really made our visit worthwhile. Food was nice, chips on the cold side a little however. Will definitely return.
Abdullah A . 2024-10-20
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I had never been to a nandos before. The staff at elk mill were very helpful and explained everything....the food was great and the price was extremely reasonable.
Pamela Kenworthy . 2024-10-18
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Called into Nando’s Saturday and booked a table for Sunday 4:45 call in Sunday 4:40 no record of my booking manager said i should of booked with a manager not a member of staff
Peter Lomas . 2024-10-06
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Not a very good afternoon was seated under a broken air con which was freezing a member of staff noticed my coat around my shoulders and turned it off for 10 mins then someone mush have turned it back on , food was ok but freezing very quick due to cold are blowing directly on us …. To make matters worse when arrived home was violently ill all of us never again
Amanda R . 2024-09-30
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Does not serve alcohol . The food is very nice and good menu.
anita thompson . 2024-09-26
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Mains arrive before starters Prioritise everything else over paying by cash Chicken over cooked and very dry
Nadia . 2024-09-24
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Honestly, just avoid this one specifically. It’s a waste of time.
Chris Hallett . 2024-09-22
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Food was low, quite a few dishes not available , the food we did have was cooked well, atmosphere was OK and service was OK.
Shelley Scragg . 2024-08-25
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Food was lovely, friendly polite staff, definately worth a visit
Angela Armitage . 2024-08-25
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When we visited they did not have several items including ice cream which on a hot sunny evening is not great.
Paul Gregory . 2024-08-18
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The staff at this nando's were exceptional,polite,attentive,caring. they are a credit to the brand. We as a family came to celebrate my grandsons 9th birthday and they made it a delightful evening.
Sheila Bennett . 2024-08-05
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Ordered online to collect. The food was disgusting and dreadful value for money. Paid £11.25 for a chicken pitta and there was one small piece of chicken and nothing else. Rang up to complain and they said they would issue a refund and 24 hours later nothing has arrived. The rude girl on the phone said they dealt with the refund but must be my bank. Clearly lost in the ether. She was unhelpful and extremely rude and slammed the phone down. Clearly went to a great Customer Service School or she needs to redo the course. I will never eat at Nando’s again. Disgusting food, poor value for money and rude unhelpful staff. Don’t waste your money.
chrisp0212 . 2024-07-06
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Ordered food online to collect. Waited a while for food to be ready. Paid extra for some certain sides and we were told they weren’t available. One of the things we ordered was a Grilled Chicken Pitta what we got was a flimsy pitta with a a piece of chicken in it ( can’t even call it a breast because it was tiny!). The description on their website says it should be a grilled chicken breast with a crunchy tangy slaw on a toasted pitta.. take a look what the actual reality is.
Claire P . 2024-07-05
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Quite a small Nandos but it’s nice enough, can get quite busy. Only issue is with the brand shrinking their portions
Sahir Hussain . 2024-06-30
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from start to finish the service was disgusting, staff stood around talking whilst being waited to be seated unable to use their brains and think they was actually at work not socialising with one another, spent over £40 ordered my food at 15:34pm I still hadn’t recieved my order at 16:20pm so I asked for the manager who then said to me ‘you only ordered you’re food 20 minutes ago’ which I had proof of the time I purchased the food, I was disgusted by both the staff and the food, it was cold hence why I asked for a refund it was only then when I started to become confrontational they wanted to help after members of staff were stood round talking with one another on their phones watching food go cold instead of contributing towards helping to get food out quicker instead of it being sat under a light I work in customer service with food and the way I was approached by staff is below a zero rating not one member of staff had any decorum or manners towards any customers
Rhea M . 2024-06-28
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Order food to collect get a time slot turn up and still wait 40 min joke why not give more accurate time slots.
Jack Beirne . 2024-06-23
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We ordered our food on the Nandos app and had to wait over 30min for our food, we had to ask as people before use got their food. When the food eventually came, the chips were cold, and so were the mac and cheese. A few of my family had not been to Nandos, so this was a letdown experience. I don't think I won't be going back to this Nandos anytime soon. I have NEVER had such bad experience in Nandos, and I have visited many of their restaurants.....Elk Mill you need to meet the same stands as your other restaurants x
Bhav Patel . 2024-06-22
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Good food though can get busy in the evening. Would recommend booking ahead
Tony Goacher . 2024-06-05
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great here. Once they didn't have chicken. However updated review. New policy you can go put your name down for a table leave not come back and they won't allow paying customers sit down. Don't really understand but deffo a negative when u got money in hand and tables free but no one can sit at them when there are ppl sat waiting to get a table and pay nandies money for tasty chicken. It did get a little worse when 1 staff member asked nicely can I take your plates. I said not with half a chicken and chips on them you can't I'm afraid because we are still sat eating our food. He was nice but bit shocked he asked due to lots of food still being on plate. Used to be great but gone but down hill. Oldham center one is quite bad but maybe they have got better so can only try and see how
Lee Andrews . 2024-06-04
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Olivia was outstanding today, really helped work through the menu and get the spice and flavour right for me. Best Nando’s I have been to.
RMDY . 2024-05-27
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Always a great experience, the food is great and there are always long waits due to popularity. However not a problem as you can just do some shopping and return. The only gripe i have is that the toilets are no clean.
H Khan . 2024-05-15
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If you want to eat Portuguese food, this is the 𝗥𝗜𝗚𝗛𝗧 𝕡𝕝𝕒𝕔𝕖 for you. The food was amazing and tasty, I loved the sunset burger.
DxrkYT (dxrk) . 2024-05-12
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Seating area near wall needs fitting & cleaning and around picture frames around walls- needs a good clean.
أنور . 2024-05-03
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I love this place 😍 very good service and the food very nice too 🥘🍲
Laura 21 . 2024-05-01
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Chicken wings looked poorly! Possibly still alive the way they looked. And also got given 2. Won’t be having a cheeky nandos again
Ruby Connally . 2024-04-23
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The only downside I have is that the music is too loud. My daughter has fibromyalgia and she often gets sensory overload and can't cope with level of music and chatter on top
Meg Nicholson . 2024-04-09
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Uncooked pink bits inside chicken cold chips and rice no flavour
R Poli . 2024-04-08
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Food is never hot, the food is always at best Luke warm , I'm vegetarian and the food is barely warm at all, puts me off
natalie barnes . 2024-04-01
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The staff was really nice, especially haleema who really looked after us. Food also tasted good.
Shazia Iqbal . 2024-03-25
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Great service, food was really nice, hot and came very quick.
Tony Potter . 2024-03-21
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Unfortunately was not the best experience due to the slow service. We were waiting around 50 minutes for our food and it was still no where to be seen. Spoke to the manager and she kindly refunded us as we were not prepared to wait any longer. Did not seem that busy as there were plenty of tables available. Sadly 50 minutes of my life has been wasted. I rated the food 1 star but if a 0 option was there I would have done that as I didn’t get to eat any food to provide a rating.
Mumin Ali . 2024-03-09
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My second time visiting this branch and was a nice welcoming and clean environment. Food arrived fairly quick despite it being busy and staff were very attentive. Special thanks to Haleema who was really polite and came over to check if everything was fine. Will definitely be back soon!
Rajjat Kumar . 2024-03-09
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The new loaded fries are delicious
A Fash . 2024-03-03
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Worst experience. waited 50 mins after order went to counter to ask how long for food. Got told we ran out of chicken. Pathetic service. Don't know how they operate.
Baba . 2024-03-02
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Great food but service very slow. Staff members need to be more friendly and approachable.
Rayyan G . 2024-02-29
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Lazy staff been sent back 3 times in past 9 months and now won't be going back please change your manager
vikas chauhan . 2024-02-20
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Food was cold and waited 50 mins. Told manager and he said your chicken is cold because the buns aren’t warmed up. Our garlic bread was charcoal. Been to Nando’s 20 plus times and worst experience ever! Never again
Jade Jennifer Jackson . 2024-02-03
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My go to Nandos - always get a decent meal here
Phil Hall . 2024-01-20
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I would like to thank Aimee who went out of her way both above and beyond what I was expecting to help. What a lovely, bubbly and extremely helpful young lady..when I am able to drive, I will be popping into elk Mill with a personal thank you and gift. Thank you Aimee..Amanda x
Amanda Hughes . 2024-01-19
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Such friendly staff. Always love Nando’s food. Just delicious 😋
Natalie Taylor . 2024-01-18
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Came has a family of 5 waited 25 minutes it was busy , the food came my wife and daughter sent the food back because it was cold , it came back again cold ! Got the manager over and he said he would sort the food out himself and asked us to write down our name address and email address to offer voucher , no voucher came or apology arrived at our email address , poor staff and lack of control of staff who where more content on playing with her long hair in food preparation areas , no refund on food and a total lie on voucher
darren broadbent . 2023-12-16
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Tge food on this particular visit tasted quite plain. Nice atmosphere 👌 👏
Nwigwe Kelvin . 2023-12-09
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Terrible staff ,ordered Chicken Livers and after 30 mins they decided to tell me they have none ,chips where horrible full of oil due to not changing oil ,staff dont care just walk around like zombies ,dirty restaurant too.We have ordered food online and most times its the wrong order that turns up .Never going back.
Mr Ahmed . 2023-12-06
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Dirty cutlery; wrong food brought out and never any ice. This Nando’s use to be good - it’s gone down hill big time recent months.
Martin Wrigley . 2023-11-29
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We needed a quick bite, and that’s just what it was. Service was really good and quick! The food was top notch h as always, very fresh. I asked for no skin on my butterfly and it came with it, and the ice machine wasn’t working. Other than that, it was great! We recommend
Agamemnon_87 . 2023-11-28
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Great Nando’s, hot food, good portions. Friendly staff, clean toilets. Solid chain restaurant experience
Matt Boyd . 2023-11-27
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Firstly they serve Halal Chicken. Yay! Secondly the service was excellent and the staff was really friendly.
Danish Jalali . 2023-11-22
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Friendly team and nice atmosphere. A small place though.
R. T . 2023-11-08
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Food was rushed, loafs of flies hanging around customers food tables. Kitchen was dirty.
Jordan Watkins . 2023-11-05
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Food very nice but table and seating very dirty music to loud and staff didn't seem bothered about cleaning up
Dale Irving . 2023-11-02
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Had a few bad experiences here, but today was the worst.. staff think it's a play area, toy fighting in the grill area, phones out, laughing and joking to the point where you can hear everything there saying. Not 1 bit of professionalism. Didn't see a manager and if there was one they need sacking aswell as 95% of the staff. Was quite empty but tables were dirty. Last time I ever return here
ni hsl . 2023-10-20
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I came around 7:45 and they said it was a 45 minute wait so of course I waited and I came back at 8:30 and they said they shut everything off and the manager came and said sorry and everything but they said 45 minutes and we even booked it as well and the store only had like 3 people at the tables this is actually ridiculous my children were so hungry and nearly fell asleep while waiting very disappointing this us such bad service
Enas “YT” Aldabee . 2023-09-30
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Loved the chicken and the rice and chips. Was a quick friendly meet up and catch up. Would highly recommend
Clubjilad Miah . 2023-09-24
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Staff are rude. Asked for a bottle of coke, with a £55 meal, and they gave me 500ml. When I asked for a refund, they had an attitude.
haaris maqbool . 2023-09-18
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Worst Nandos in UK. Needs a food inspection visit and a mystery shop by Nandos head office. Avoid at all cost.
Imran Qureshi . 2023-09-17
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Chicken was on the small side. More like a chick 🐣
Danternet . 2023-09-01
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Got there and found great company..current Oldham athletic players! Myself I had the halloumi wrap and husband butterfly chicken - we have not been for a long time and was happy. Just a downside is the ladies toilet was hanging off the bowl!
Gillian F . 2023-08-12
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OK, food, but nothing stands out
David Kelsall . 2023-08-11
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Could improve on cleaning the knifes and folks
Kenny Colwell . 2023-08-07
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Best service but it was wait for 35-40 minutes to get in and then we have to wait for another 30 minutes to get out food on table, food was delicious as usual 🍗
Omer Arif . 2023-08-06
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just been to Oldham Nando’s my experience was absolutely excellent the food was amazing the lady called holly went out of her way to get us the best table
Taz Murtaza . 2023-08-06
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Been there to eat last month July and came here in August they still haven’t got the ice machine fixed they make millions a year they can’t be bothered to buy a new ice
Hannan Miah . 2023-08-02
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Quick service, always the GO TO nandoz in my area. Food is also always cooked right some other nandoz sometimes it can be off
Ali Rana . 2023-07-27
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Great takeaway and service from the staff tonight, especially Olivia B. I may have been tempted to eat in but the restaurant definitely needs a makeover!
Lisa Wright . 2023-07-22
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Ordered via Nando’s website who then delivered via Deliveroo. Several items missing and wrong food made and sent. Rang Nando’s and spoke to a young female (the host) who was probably the rudest person I’ve ever spoken to. Said it was Deliveroo’s fault and that we need to contact them. Kept talking over me and then hung up. I rang back and asked for the manager to which this female said “the manager heard everything” and hung up on me again. Absolutely shocking customer service. Blaming Deliveroo for the wrong food made in the kitchen, I’m sure Deliveroo don’t have guys in the kitchen. Rang a third time and spoke to the manager Henry who was also less than helpful and talked over me, still blaming Deliveroo even though we ordered via the Nando’s website and don’t have a Deliveroo account. Spent 45 minutes on the phone to get a partial refund and cold food at the end of it. I will be complaining directly to Nando’s head office about the conduct of the young female. I have never been spoken to so badly in all my life. Incidentally this host refused to give even her first name for the purpose of a complaint.
Elderoo . 2023-07-20
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So poor!! Worst Nando’s I’ve ever been to! The food was dry chips were soggy!
us3y . 2023-07-20
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There are plenty of other reviews covering the food, service etc. My review will focus solely on how dirty and tatty this restaurant is. I have never seen grime and dirt as bad on upholstered seating ever. I thought this kind of thing died out years ago. Disgrace.
Lanyard . 2023-07-15
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Amazing thanks for all staff there
N Alshammari . 2023-06-17
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Arrived 40 minutes before closing and they had no items left. Disappointing and heartbreaking.
Richard Dakin . 2023-06-14
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Took my daughter after her holiday for a catch-up. Food is good. Very quick service.
Andy May . 2023-06-13
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gave us totally wrong order and we didn't notice till we got home after a 30 minute drive, called the restaurant and the manager send they will email over a voucher for the full amount we spent but over a week later we a still yet to receive anything
Austin “Auz” Fletcher . 2023-05-14
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Everything was out of stock so didn't get what we wanted. Not a single burger on the menu available.
Martin Randall . 2023-05-14
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When we arrived most food was sold out leaving us with not much choice. Service was chaos and we queued for 20 minutes to order. When my food arrived, some of it was missing and didn't arrive until my partner finished his food. There were screaming children and children just roaming about everywhere which obviously staff can't prevent but it still made the atmosphere uncomfortable.
Catherine Anthony . 2023-05-03
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Quite expensive but very tasty food.
Michele Way . 2023-04-23
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As expected nice friendly welcoming got a table of my choice nothing seems to much. Asked about allergies before ordering which is great for people with allergies. Rainbow slaw is the one side for me always a must!
Danielle Langley . 2023-04-19
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Been twice last month no complaints food very nice good service nice polite staff 👍
John Harrop . 2023-04-03
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Only reason I didn't give highest score is because they don't serve coffee.
Jane Lever . 2023-04-01
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Great service. Great food. The staff are very friendly and helpful. The service they provide is above what you would expect. They cater for young and old. They also have vegetarian options. The staff and management made it a very pleasant experience. Visited with the family. Something got left off the order. The manager came over and rectified the error within a matter of minutes. I would recommend a visit here if you are passing.
Anil M . 2023-03-25
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Had a fabulous time at Nando’s, excellent service and the food was superb. Thoroughly enjoyed being served by chloe, made us all laugh the entire time we were there and just made our whole visit.
Leah . 2023-03-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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