My Old Dutch - Kensington in Kensington and Chelsea

Really enjoyed my lunch here Great atmosphere Love the good food Amazing service and no rush to get us out… really come back time and time again

The food was fresh and tasty - not greasy at all and the flavours were excellent. It's just a shame that you don't offer hollandaise sauce to go with the pancakes.

Food was lovely and served really quickly. Clearly high quality ingredients used. Staff weren't very friendly or nice.

Definitely worth a visit the pancakes were amazing

We arrived early, seated promptly and served equally fast. The portions are generous and I had to leave some of mine. I was very impressed for a café-type restaurant.

Great food lovely staff, would highly recommend visiting

A perfect place for a treat. The kids loved it, the staff were really relaxed and helpful. Would highly recommend.

I used to love My Old Dutch about 35 years ago. I did not realise it was still around until recently, so went to see how it had evolved. Truthfully, I don't know how different it was from all that time ago- my memory isn't that good! But what I did quickly realise is that the value for money, the tastiness and enjoyment factor of the food is every bit as good as I remembered! well done My Old Dutch, keep it up.

Wonderful breakfast spot. Great service! Delicious pancakes, eggs, bacon and cappuccinos. Try the chocolate pancakes: they’re divine.

Lovely end to our day out - Grandson loved it, staff very helpful and friendly and food delicious.

Lovely food in a nice restaurant with great service

The staff were friendly and attentive, service was quick and the food was delicious. A perfect place to stop for breakfast before a busy day.

Love the food from the savoury to the sweet pancakes. The stuff is very nice and the design is so pretty. Highly recommended

Great staff and great food. Loved the decor and staff were very friendly. Will be back.

We came for lunch and found a welcoming, clean and well staffed restaurant. We all (2x 10 year olds, & 2x parents!) enjoyed our meals and would definitely come back.

I didn't feel that the pancakes were made with care mine was burnt, staff feels busy and not give much attention to us.

We were visiting London and went here for breakfast. The decor and ambience are phenomenal, and the food is great as well! It was pretty quiet when we went since it was a weekday morning, so the service was quick. Would definitely recommend!

Comfortable place. Plenty of space. Quick service. Food delicious and very reasonable prices

We really enjoyed our visit. My children said it was all delicious and they hope to come again sometime. Very friendly staff too. Thank you.

Excellent place for going out and eat every time if the day

Delicious pancakes with great vegan options, great service and great prices.

Great experience. Clean, friendly and lovely food. For 5 stars, I would make the tableware look more plush and put more filling on the pancakes. We’ll definitely return!

The staff were really attentive and provided fast and friendly service. They were able to answer all our questions and attend to our requests. Great decorations! Love the tulips and light signs.

good pancakes and crepes Nice ambiance and decoration

All great- small point- the waiting area was of some concern to me as it was a bit blocked in with a low table with an almighty vase of flowers which nearly fell on me as it took so much space, the passing waiter/manager knocked into it! Health and safety

First time at this restaurant - brilliant service and brilliant food

The staff was very nice and effective. The food was really good, but there was quite a lot of noise caused by the costumers and no ambience music

au top! Super découverte pour un brunch. Special thanks to NICO pour son accueil et sa sympathie.

My little boy chose this place for his 7th birthday. Booked a table from selected available times only to turn up and be told they were closing soon and made to feel Unwelcome. Food was horrible and expensive. Desert pancakes looked nice but didn’t have time for those but savoury was horrible. My little boy was then violently sick the next morning. Total waste of money.

The Old Dutch savoury pancakes are absolutely delicious. All of them, but I mean these ones, wow!

Great choice of salted or sweet pankakes. Great food quality. Friendly staff but I think more staff is needed.

Food was fantastic. Highly recommend.

Omg- I can’t stop thinking of these pancakes - we went there on Saturday and pre booked, everything was lovely- the pancake was huge but I still managed two. The staff were lovely- as were the pancakes and decor. Would definitely go back x

On arrival the server didn't seem to know about our booking. We were seated on a huge table for our party, but ok. The server took ages to take our order, and it wasn't easy to order as he didn't seem to understand us well. Food was ok. Nacho cheese was cold and so much it was difficult to find a nacho. On paying the bill we were called back as they had undercharged us and asked for a second payment. It was all a bit underwhelming!

Very good experience. Excellent service. Food came very quickly

Excellent food and service. Well recommended to visit,

They took payment from two cards, pretending one did not go through. It had. Paid twice and then had to chase it with my credit card company (who agreed with me). Sadly the police don’t look into such minor commercial fraud issues.

Fantastic crepes and fast service We had one savoury and one sweet crepe both very tasty

Food and service was great. Was quite empty, only two other tables booked. Would recommend and would definitely go again.

Good selection especially glad they had gluten free bases and vegan choices. Sweet pancake was delicious. Service was pretty bad though sadly. No smiles, no conversation, no welcome.

Awful food. All served cold. Rude manager who just shouted at me when I complained . We handed him back uneaten food.

We've been to My Old Dutch many a time and it never disappoints. Beautiful savoury pancakes, hot and fresh and almost instantaneous. Friendly staff, great service. I scored down to 4 on a couple, toppings seemed a bit "thinner" than before for a £15 pancake but knowing how much their bills are probably going up right now, it is totally acceptable. Very happy to see them open and busy after the last few years. Will return again (and again).

The food was delicious and the staff was warm and friendly. We will definitely be going back before we leave London

I had booked a table which was ready for us when we arrived. Staff was nice and not too invasive. Food arrived very fast. Pretty generous filling and good taste. Everyone was happy with their choices. Nice place nicely decorated and nice atmosphere. The one thing that really annoyed me was the constant noise of plates and glasses being piled together as they were being watched over the bar next to us. As well as the heavy noise of the coffee machine... otherwise was OK. Ah! Also I mentioned I was coeliac when I made my order and they only said that ham had gluten containing ingredients once arrived on the plate...Thankfully was not in my order but they should have confirmed this beforehand...

The toilets were disgusting. The waitress was really poor- no greeting, really slow service, service whilst at the restaurant was non-existent. Male waiter was slightly better but to add a service charge to the bill with poor service is insulting!

Great pancakes just what we wanted. The milk chocolate is slightly bitter.

Service wasn't the best forgot sides. Manager apologised and removed 20% and service charge. Pankcakes were absolutely delicious

A family of 5 and greeted warmly at the door.i had a reservation but it wasnt busy at our time of visit...We got the four cheese savoury pancake & strawberry blueberry maple pancake both came fast &hot... Coffee was good too ...we all enjoyed

Lot of space and very good pancakes

We had a fabulous time at My Old Dutch! From sweet to savory and many beverage choices - coffees, smoothies etc… Our family highly recommends taking in a meal at My Old Dutch.

When you're visiting London be sure to check out this restaurant My Old Dutch Absolutely brilliant!!!

Service wasn't great, took a long time for someone to take our orders and then a long time for someone to clear our plates etc. When the food came it was just ok, my pancake was somewhat undercooked and flavourless and I didn't manage to finish it because it wasn't amazing. Not something to rave about unfortunately!

Very underwhelming. Have eaten at the Holborn branch many times, but not for a while. Waiter that served us was completely disinterested. Had to be asked twice for water. Not great value. Tables so close together we had to squeeze past other diners, taking care not to bump into them. Won’t be going back

Great food and service for groups. We will return.

Great food as usual and friendly service. I definitely recommend My Old Dutch to anyone looking for a good meal.

The staff didn’t seem to care if we were there or not with most swanning around like on a catwalk. Food was ok but not enough to return .

Food was good. Lovely staff. Nice ambience. Very family friendly.

First time here. It was okay, food average, service was efficient, but not cheerful.

Booked for 5.30. As soon as we walked in we were told kitchen closes soon. Not mentioned when booked. We were not asked if we wanted a drink and had to request this. Felt like they all just wanted to go home. It’s a shame as the restaurant is nice and the food is lovely.

I don’t think I’ve ever had such quick service. Food was great and reasonably priced

Fab food, great service, overall great experience

Just as good as we remembered from our last visit. Monday deal very good value.

It was fun. Amazing pancakes. Met old friends after more than 10 years and we were giving each other a greeting in the corridor (under 1 minute) and the waiter got impatient and verbally pushed us away. He was nice later. The toilets were utterly dirty and disgusting. Please clean them.

Perfect for a brunch with friends! Food was very quick and the vibes were amazing. Will be going again for sure!

The food was delicious. Very attentive service. Will book again.

Delicious food, lovely atmosphere, wouldn't hesitate to go again

Lovely place. Really nice atmosphere. Food could have been hotter though and their internet booking service is whack! They let me book a table at 5.30 even though the kitchen shuts at 5.30. Luckily they called and let me know but they need to sort that out because its real unhelpful, especially if you plan a busy day around it.

Fabulous breakfast Cute setting Delicious I would have taken a photo but honestly didn’t think of it Strawberry poffitjers with cream

Lovely little restaurant, the initial server we had was very accommodating as we had a buggy and sat us in a place where we could put it out of the way. Service was a little slow as it took 20 mins for someone to take our drinks orders, but when we did order drinks and food came out quickly and were really lovely! Perfect to as this was the only place that serve genuine Dutch stroop. Would definitely come again and recommend! Thank you my old Dutch!

In going to the Kensington branch, I have now been to all three chains of My Old Dutch and delighted with all of them. The ambience is always nice but the food is what always draws me back. Absolutely delicious giant pancakes

Staff were all so incredibly miserable -when greeting you, taking your order and didn’t bother to say bye as you left. Rubbish atmosphere

I haven't been here since COVID, but it's just as wonderful as ever. The food was delicious and the décor was very inviting. Only issue was the sound of the milkshakes being blended disrupted conversation, but we were seated right in the back next to the kitchen so it might not be so bad at other areas in the restaurant.

Why is writing a review necessary? If this continues to be mandatory I won't respond to a request to give feedback again.

The pancakes were delicious. I will be back next time I visit London!

I’ve said this before and I’m sad to have to say it again. This branch is so unwelcoming and unfriendly. The guys working in the store are miserable and rude. No interaction skills at all. Couldn’t even bring themselves to say hello or crack a smile. I’ve been going to the other branch’s for the last three years since I attended Kensington and had a bad experience a couple of years ago so disappointed to see nothing has changed. Go visit Holborn and Chelsea yourself and please take note of how to greet people and how to serve them. The food itself was ok… your four cheese is lacking cheese though - again, other branches can do this properly

Monday Madness is great value. Blah blah blah blah

Amazing food and pancakes can’t wait to go back :)

Had a good time, food was lovely - although service was slow. Had to ask for the waiter to come over a few times, Without their initiative.

A regular dinner haunt - always been good service. Love the Oreo Milkshakes.

Had a great experience here. Delicious pancakes and good service. We dined at 5 on a Monday so it was quiet abd took advantage of their Monday deal which was excellent value

The food was great, however the staff really couldn't have cared if we were there or not!

Food was amazing, would definitely recommend coming to try it!!!

First time taking my Grandchildren and they loved it!

A good place to eat with lots of variety. Great place to take the family too.

Good service. I recall going to this chain several times many years ago and the portion size was great so that it was barely possible to finish a main course pancake. This time I had a cheese and ham make your own pancake that consisted of a VERY thin pancake with one slice of ham chopped in 4 and a light sprinkling of cheese. Each of us had a similar experience with our pancakes. We then had a dessert pancake each. 2 out of 3 of us had a soft drink (the other tap water) and the bill came to around £76. Felt like a rip off and very disappointing so won’t be returning.

Excellent food, service and value - as always.

A must if you've never been here - Mondays is special price day

I really didn't enjoy myself. I have been to My Old Dutch in Holborn for dates several times and had fun, enjoying all the different pancake toppings. But that was pre-pandemic, so I have to assume that business isn't great and they have switched to cheaper ingredients because the prices were the same but the flavour was non-existent. Forget the slow/absent staff (despite the fact it was fairly empty, we had to call them over to order, to pay etc.), the food is the reason I won't be back...

I'm not one to leave a bad review but given the amazing experience we've had multiple times at the Chelsea My Old Dutch branch in comparison, I feel obliged to. Decided to break routine and visit the Kensington My Old Dutch (won't be making that mistake again) and upon entering, we were abruptly approached by one of the waitresses; the waitress who would unfortunately be the sole reason for us leaving immediately within the next 10 minutes. I promise I'm not exaggerating when I say that we weren't even sitting for two minutes before the waitress in question asked us what we wanted and was visibly frustrated that we weren't ready to order. It was 10.10am, they had just opened and it was quiet FYI. We felt rushed and so asked if we could just start with drinks. The waitress quickly explained that it was busy (it wasn't) and that she wouldn't take our order unless it was food AND drinks. She walked away and then returned less than a minute later, gave us a quick look and said, "You're still not ready to order?!" She loudly and visibly sighed before storming away. I'm not entirely sure what anyone else's reaction would've been at this point but we thought, "Nope." We politely cancelled the drinks which another much nicer waiter allowed us to order, asked for the waitress's name and left. Their name was Janna or Yanna (apologies, I'm not sure of the proper spelling) and sadly because of this person we left before eating some pancakes which I'm sure would've been amazing. I'm not one to tell people what to do, so I guess you should take from this review what you will. Okay bye.

Food is great, good portion and service with a smile.

The food is always great, service is terrible. Staff are slow, with a bad attitude and pay little attention to customers.

An amazing place to eat, service was good but we did have to ask to order and to get the bill after waiting a little while which was a little disappointing especially since the place was quiet but still good quality food and value for money.

This place is amazing and I always go back there however yesterday not sure what happened but the staff (especially two women) looked like they didn’t want to be there, sad faces and one of them stood right behind my chair for the whole time I was in there like there was no other place to stand. I understand they were not too busy but I needed some privacy with my friend. Maybe it was just one of those days for them.

Lovely staff and the perfect place for pancakes! Can’t wait to come back soon!

Really wasn’t great. Service was slow. And they forgot to bring kids menus despite having two high chairs at the table. Pancakes were average. And the chips were so salty we almost couldn’t eat them. Won’t be going back.

Everything was amazing but I didn’t appreciate a service charge being added to my bill which is optional when the only service was putting the plates on the table. This should be agreed before adding it to the bill

Food was nice as always, although my bacon and maple syrup pancake came differently this time. Normally, the bacon is baked within the pancake. This time - it came as crispy bacon on top. Service wasn’t great, but not awful either. It took forever to get the waiter’s attention for the bill and generally the staff lacked friendliness and enthusiasm.

the food was good and the portions were large and good value for money. I didn’t like the service. there were no friendly faces from staff. everyone walked around with no hospitality. other then that the food was decent. the atmosphere was horrible. only good for food

My friends and I went for a birthday meal, there was a weird atmosphere when we walked in which we all picked up on. My butterscotch pancakes were dry and didn’t come with enough sauce and a very small amount of fruit and when I asked if it would be okay if I could have a little bit more sauce they said it would be an extra charge which personally I don’t think is right if a customer isn’t happy with their meal. They also forgot about my friends order so had to bring it out to him after. I’ve worked in hospitality myself and I just didn’t feel the warm atmosphere you’d expect unfortunately.

The pancakes were very good and tasty, perfect for Instagram shots but I found the menu a bit pricey. We were sitting right next to the kitche counter which was quite noisy with the food processor.