Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 335 in 380 in Caerphilly
Nº 9 of 12 Fast food in Caerphilly
Opinions
If I could give a minus score I would! Food arrived late, warm at best. The large chips must have eaten themselves on route. The chicken and mushroom- apparently pie, was lovely if you like a pie with no filling and a lid that doubles up as a discus. The homemade curry sauce was the best part & this was watery/ oily. The fruity curry sauce looked like salad cream warmed up. Honestly this was a car crash of a chippy tea!
Philippa N . 2024-02-18
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Just stopped of to get chips for the family took an absolute age just for chips sausage and curry sauce.. and it was absolutely disgusting never going here again
Jason R . 2023-12-23
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Not impressed. Fish batter was very greasy. Way too stodgy and way too much batter that was not crispy at all.
Paula W . 2023-07-05
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Mr chippy delivery is in one word, abysmal service. There takeaway offers choices to include extra items or exclude others for example taking away cheese from your chips or burger, or adding an extra topping to your pizza. Unfortunately for those starving away, counting the minutes for your takeaway to arrive Mr Chippy will fail to deliver on any of these options. It’d absolutely disgusting that 100% of the time I have requested no cheese or kebab meet to my burger and chips or any other time they have without fail included it anyway when it arrives. As I am lack toast intolerant and my girlfriend who also doesn’t like cheese, orders the same not including cheese it has ruined are meal every single time we have received it. The worst thing is that the wait for a replacement has taken from 50 extra minutes to 3 whole hours after waiting an average of 2 and a half hours before that to receive food at the door despite living a 5 minute drive away. The service is simply awful and as the title entails it clearly shows this restaurant has no respect for its customers. Desperately need to get there act together. On another note, I’ve received hair in my food which is unhygienic and just proves further that this place is not the great restaurant takeaway it once was.
Osian C . 2022-01-24
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Items missing and when called to ask where they were was called a liar as I had all items turned out food missing items was in delivery car and food was just about eatable as warm will never order from there again
Lou . 2021-12-29
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Have ordered twice from here now & both times the food has been excellent! Chicken wrap’s are really tasty. Deliveries have arrived fresh & still warm. Highly recommended ✔️
lubyloo24 . . 2021-10-21
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Staying in Premier Inn Ordered two pizza's - They were spot on - great topping - not oily The delivery was prompt
BrianDavidMoore . 2021-04-21
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Dunno what’s gone on in this shop but it’s going down hill they can’t even get an order right I asked for a chicken wrap and a donor wrap and it came cold and I had two donor wraps and I ordered two chocolate fudge cake one came and the other was a Gato
chloewM8511WD . 2021-02-27
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First time ordering from Mr Chippy. Ordering process for home delivery was very easy and didn't take too much time to arrive. Food was exceptionally tasty. We will definitely be repeat customers. Thank you SO MUCH ! YUM !!
235carella . 2020-11-13
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Fantastic! Every time, love it, me and the other half can’t get enough. Would definitely recommend Have had takeaways and have been in for collection, lovely staff, always friendly and have never had an issue with my food Great choice on the menu and they nail each and every one. I’m not much for reviews but I feel it’s due, well chuffed with having them local 👍🏻 Obviously you always have something negative to say but in all honestly I haven’t, only thing I can say is after months of ordering only once have they forgotten a very small part of the order (easily done, nothing major) but was more than compensated on my next order without any hassle 10/10
brandonr332 . 2020-06-17
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Considering I am not much of a chippy fan, i must recommend these. I had fish cake and chips and absolutely superb not greasy just very tasty. My husband had a donar kebab and hes a little picky! He thoroughly enjoyed his too. Massive 👍I will definitely use them again. I ordered online expecting a significant wait and it arrived within 15 minutes lovely, fresh and hot. Wow. Well done.
sharkhelen35 . 2020-04-12
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Ordered one chicken and one lamb doner kebab for delivery. The chicken doner with garlic sauce was a disgusting mush and the lamb doner was a tiny bit better. The chips looked and tasted as if they had been cooked many hours before. I wish I had seen the previous reviews before ordering. Will never order from this place again
Nigel H . 2020-04-01
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Eating away at my burger and I feel something odd... pull it out of my mouth and it's a string of plastic... luckily my 9 year old daughter had ordered a rock hard fish and decides not to eat it.. disgusting! Called up, they sent a new burger which they had burnt... contacted just eat for a refund
975sianj . 2020-03-13
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I normally order and very happy with my order, this time was terrible! Ordered a large kebab and large chips I had a small chips and my kebab looked awful no meat and hardly no salad, phoned them to be told this is correct and that’s the portion sizes, ridiculous!
Souaaziz . 2020-02-09
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Ordered food from here for the whole family for the fish to come back like stone and the inside of a sausage to be like jelly. Asked for refund and was told to take it back to the shop for him to argue with my grandfather about it. Never again absolutely shocking.
Hollyjo721 . 2019-09-28
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Pros: Food is average. Prices are decent but not competetive. Total was £25.50p, cashier said £25 was ok. Cons: Very slow service. Poor customer service (staff don't talk at all). Dry chips. Poor hygiene (cross-contamination: garlic mayo (dairy) in chilli sauce (non-dairy). Wet hands dripping in food.)
WillLCDF . 2019-04-18
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Ordered via the Just Eat app from here last night, its my partners favourite takeaway (but I honestly can never find anything that appealing on the menu & id rather get my food from Wales Kebab!!!) The foid arrived late, lukewarm and if that wasn't bad enough I found a black hair in mine 🤢🤢🤢!!! GROSS!!! im NEVER eating anything from here again!!!!
Katiehlbrown . 2018-09-30
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I ordered food and it arrived on time. The food although nice for most part. The kebab was swimming in grease which had leaked through to the paper and in the bag. Not only that the total came to £14 I handed the delivery girl a £20 and when I looked in the kitchen at my change only £5 in coins was given. Unless the girl couldn’t work out the change it was very sneaky. Sort it out mr.chippy this place is going down hill fast.
Illuminati87 . 2018-03-05
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The old mr.chippy ran by Iby and Zee was honestly the best takeaway in town. Prices were very fair and portions generous. Since then it’s been taken over and unfortunately the new owners seem greedy. Everything on the menu has gone up around £1 which is mad as the portions have gone down! Food is still good. But it’s annoying that everything has gone up pretty much making it one of if not the most expensive takeaway of its kind in Caerphilly. Giving it 3* purely on food. Could have been 5* if prices and portions remained the same.
Illuminati87 . 2018-01-30
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One of the best places for fish and chips. Lovely big pieces of fish and I love the chips. Also ordered burgers, but unfortunately, I was not too impressed with them. The burger patties were lost in the huge roll and there was no butter, just a dry roll.
Rhodie123 . 2018-01-12
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If you are thinking of ordering from here DON'T me and my friends ordered 3 chicken tika kebabs last night after waiting over an hour for them they turned up dry cold and like charcoal they were black I rang to complain and asked for new ones to be sent to us to a rude reply and arguing with us saying they are supposed to be like that. Baring in mind I had one last week and it was nothing like this he argued with me and 3 of my friends after 15 mins he finally offered to send us new ones which took another hour and was stone cold. The attitude of the staff is absolutely terrible and the food is disgusting whilst arguing with us he told us he cooked all over the world and has a degree in cooking.... well I'm sorry mate but whoever taught you how to cook must have been mental to have ever given you that
ljc91 . 2017-11-15
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This has to be my favourite chippy. Love the chicken donner kebabs, they do fab curry sauces and good size portions of chips. I have to pass 2 chip shops to get there but well worth it
Jackie C . 2017-08-16
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I have visited this place twice in the last ten days (Once take away, once sit in) and have been pleasantly surprised.
AndyH993 . 2017-06-13
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Food was cold, strawberry shake had no strawberry in it ! Very disappointing !
64 Opinions
Ronnie McDonald in charge of the deliveries today. My word, what a useless McDonalds this is, just ordered some breakfast for us totaling £17 with delivery and the driver turns up with 2 bottles of orange juice, I get some flim flam about thier computer not showing and order except 2 bottle of tropincana, for £17, I suspect it was too difficult for the branch in Blackwood to think something may have gone wrong with this order, but no they waste a drivers time sending him out with 2 mouthfuls of orange juice, which were duly sent beck with the driver with concise instructions on what the branch manager could do with his 2 bottles of tropicana. It's no wonder McDonalds mascot is a clown, who would think Ronnie McDonald was in charge of the delivery side today. As ordered through just eat this excuse for a branch will do nothing and just let Ronnie crack on. Won't use this lot again
50 Opinions
I have nothing better to do so I'll write a review, had a 8 piece fillet meal with 4 chips and popcorn chicken with a drink bottle. Chips and chicken were nice and soft. They finally gave a gravy that expires the next day rather than the same day so the gravy is actually delicious. I hope they keep this up because the gravy is usually runny like tea... This time there was nothing to complain about!
112 Opinions
Thought I’d give them a go after years of not eating there, especially after reading comments and seeing they were under new ownership, but they are Ok at best. Definitely not a 5 or 4 star takeaway. Ordered a number of times now, and portion size is good, and the price is on par with others, but the food is nothing special. 3 out of the 4 orders have had stale sides even when mentioned to them. Also found the phone manner a bit abrupt when calling to check progress. Definitely much better Chinese style takeaways up town.
1018 Opinions
Ordered a Philly Cheese Salad & Meatballs tonight for pickup using JustEat. The Meatballs were fine but the Salad had no Steak in it. £7.24 for a Salad without the main ingredient, extremely disappointing & unacceptable.