Mount Street Dining Room & Bar in Manchester

My partnef and I loved attending the Mount Street Social on Saturday to celebrate my birthday. Excellent drinks package of 6 drinks for £36. We bought two of ghe packages and had 4 cocktails and a glass of wine and a Prosecco. Loved the Barry White Cocktail especially. The guitar and vocal duo Georgiaandjamie were brilliant and the whole ambience was really enjoyable. The Social set menu of sharing dishes was a perfect ensemble and a fusion of different tastes and experiences. Really enjoyed this 3 hour event but was sadly informed this was the last event. Truly hope Mount Street Dining put a similar dining/music experience in place in the near future maybe with a jazz band but would be a regular at such an event at least on a once a month basis. Really excellent value for money.

The service in the cocktail bar in the Midland Hotel was horrible. It took 20 minutes to get a server to wait on me. The bar tender was working fast and furious but the 3 servers spent all their time talking to each other or disappearing in the back room. There were maybe 12 people in the bar. Several parties around me sat down but gave up and left.

This is the midland restaurant and bar which is used in the morning for the hotel guests breakfast. We stayed for a night which included a three course evening meal. I booked this because we stayed a few weeks ago - but without the meal and enjoyed the hotel - so we were looking forward to it. Sadly the menu for such a plush hotel was very poor. Bangers and mash,burgers and fishcake was the choice of mains. The taste of the food was average. Burgers were stunning looking but dry. My starter of breaded mushrooms was nice but the chocolate brownie horribly dry. I noticed they had given us a different menu than other guests, probably because we bought the package. This in itself isn't a problem if the choice was a bit more interesting let's say. Plus the three course meal was £150 more than the bed and breakfast we had done a few weeks earlier. If you wanted a steak it was another £8.00 on top of the £150 already paid! The service was awful. Had to wait and wait for each course to be cleared and after yet another wait my wife had to go and ask where our desserts were. When we eventually got up to leave nobody seemed to know where they had put our coats and to top it all they insisted on us paying for our drinks despite the fact we were staying on a bed, breakfast and evening meal basis. Front of house staff were fantastic and said they would reimburse us for the meals. It hasn't gone in my bank yet but they did say it can take ten days. Just an update. We received £60.00 back which is under half of what we expected. Better than nothing I suppose.

Nice food but the service is shockingly slow. Asked for water for the table twice but still nothing. No one has asked if I would like another drink and I’ve waited an hour and ten mins and only a cold starter has come out. It’s medium busy and I won’t be coming back

We booked for christmas day our serving was at 3.30. Our overall bill was £1100.00 £130.00 per head. The service was sloppy ,the main course lukewarm, parsnips burnt ,turkey rolled and hard and roast potatoes looked like they had been reheated. The baked aslaka christmas pudding dessert choosen by 6 ,all had to be returned. The christmas pudding base was frozen . Coffee and mince pies weren't served and after asking for them twice . The cups came without saucers and tea spoons dumped in the middle of the table. It took over 35 minutes fir drinks to be served. I really disappointing experience. We shared our experience with the manager ,who accepted the service was poor as they were under pressure and advised that other diners had returned desserts too. She offer a discount to try and recover the situation. It definitely wasn't a 4 star experience. Really disappointing

Quite draughty as is so large, not great ambience. Went for romantic meal , but bright lights on no candles etc. Not a big choice of soup, just one...pea and watercress which wasn't the best. Snacks of Olives, which were lovely and sourdough bread only complaint was the frozen butter. Had a ribeye and hubby the sirloin, cooked to perfection, don't get why you have to buy sides if its a mains.? Ordered 2 portions fries and a bottle of red wine. Good food good server's, just very slow coming out of kitchen. Not cheap paid £173.

We had dinner Friday evening no atmosphere, staff were really not interested and most of the time there were no staff in the dining room. Food was good but annoyingly our mains were served whilst still eating starters and no apology. Felt rushed. Very very disappointing won't be returning BUT special shout to sommelier/mixologist who was so knowledgeable and enthiastic he's the only reason I gave you a star for customer service

Food and atmosphere was quite nice, I really liked the experience overall. Only think I didn't like is that on the receipt there was 12% service charge that was not on the menu: the set menu was £40 and drink set menu was £35 so receipt should have only that. This service charge is like a scam

Popped in for breakfast. Fantastic interior: 13-lamp ceiling light fixtures, golden leaf wall fixtures, rhombic floor tiles, marble tables. Great service - the server brought me their continental breakfast which was amazing. Greek yogurt with all sorts of fruit including 𝐰𝐚𝐭𝐞𝐫𝐦𝐞𝐥𝐨𝐧. She also brought a doggy bag for copious amounts of fresh pastry. UPD. Today, again at breakfast, I had a truly 6* experience. Was served by 𝗘𝗹𝗶𝘇𝗮𝗯𝗲𝘁𝗵 who made it 100% personal. I've never had servants, but from classical literature, this is how a gentleman should feel when being served by his manservant. No unnecessary movements, and always with a good suggestion. Devoured copious amounts of toast, salami, smoked salmon, coffee, yogurt, delicious raspberry confiture, and fruit. It's 6 p.m. now, and I'm still not hungry! Don't know 𝑞𝑢𝑎𝑛𝑡𝑎 𝑐𝑜𝑠𝑡𝑎, just them one Turing. Will be back tomorrow! Their Villeroy & Boch cutlery is the best steel cutlery in the world. Who needs Paris?

We arrived at 7.10 and the person seemed annoyed that we were late. We hadn't been told a time and had asked if we needed to book at check-in and were told no. The food was mediocre on the set menu or as the table next to us described "uninspiring". The tomatoes on the starter looked like they'd been in the kitchen a week and tasted bland. The sausage and mash was ok, the fish cakes seemed to have little cod in them. The brownie was v cold, surely you want a brownie oozing chocolate not solid. Breakfast was ok, cooked was good and there was an egg chef. The pastries were hard and over done. The coffee machine tasted like it needed a good clean. There was no salt in any of the salt shakers on the tables around me. One of the waiters found some for me though.

Beautiful restaurant Food a little too expensive Vs quality

I called for cocktails, the ambience was elegant and tasteful, with informed, pleasant service.

Excellent service, Great Location Stayed here for 4 nights as a conference attendee at Manchester Central, just walk on for a few minutes since it’s near by.. Breakfast was excellent, English breakfast with additional pastry, bread and so on, their staff were friendly (esp. Elisabete) and helpful

Loved the place. Food fantastic. Service could not fault. Just an all round great experience. THANKYOU .

We came here just for the breakfast. Elisabete, was a fine lady, a true star of hostmanship, hospitable at the restaurant host desk. Food wise, it was a nice blend of different variety, quality was nice.

Food was good. But: wanted to get beef Wellington as it was seen at other reviews. They did not had. The portions af food was not good, little portions f.e.: Lam (£29) was only two tiny slice of meat. Other dishes alike. It is overpriced. Waiters did a good job and the location is nice and formal.

Lovely meal, staff and atmosphere great👍

I had breakfast here, and it’s interesting to have such deluxe breakfast in the U.K. I love the egg bar, and the chef who cooked the omelette for me was wonderful and lovely. The overall vibe therein was marvellous.

Really nice. Went for the pre theatre menu and would reccomend

Extremely well kept with excellent bar service and drinks. Was a very nice experience

Menu quite limited.had to sent steak back as not cooked to order.

Worst place ever. I got food poisoning from eating here and I emailed the restaurant manager and they refused to take any responsibility, didn’t have the decency to apologise for what had happened and I spent 3 days feeling horrendous after quite frankly some distinctly average food.

Fantastic lunch served as part of our travel training day with Visit Portugal..

I was surprised to see this restaurant on the Confidentials app, offering £25 vouchers for a £50 spend. I opted for the Confit Chicken and Morel Mushroom Terrine to start, followed by the Butternut Wellington for my main. I had no complaints about these dishes other than the portion size…miniscule! My friend ordered differently but found the same. When we got home, I pretty much made a second dinner. Perhaps we should have bought a voucher each, rather than sharing one. Drinks were expensive. Service was formal.

Pricey, but a lovely meal. I had the fish pie, it was one of the best I have tasted in a restaurant.

Lovely staff. I don't understand why anybody would serve delicious fillet steak on a wooden bread board. Ever. The food ends up cold, it's not properly clean, and any sauce runs into the grooves. It's a terrible notion altogether.

Underated venue. Great British food

Had a lovely meal the service was fantastic

Had dinner here with a friend. Restaurant was not busy at all but the service was average. Starters were both very good but very small. Mains my friend said her veg and Brie pie was good but looked terrible and very small portion. My steak was over cooked ( should have been medium rare) and didn’t taste the best. Sauce was too thin and chips not cooked properly. Overall not what I expected from the Midland and won’t be going again

Beautiful food, lovely service and elegant ambience

The fish pie was awful. It looked, felt and tasted like a pre-made pasta that had been said for a while or frozen. Everything thing else however was as delicious as ever. Once you've had you dessert they can seem to forget about you, and leave you sat waiting a good while trying to get the bill. Difficult to get their attention as they stop looking over at you.

A really nice place for drinks in the bar area. The meal unfortunately wasn't the best. The chicken was dry and lukewarm and the vegetable side was tasteless. Shame because it should be better.

Service quality was top notch, but you can tell they are understaffed, as everything was a bit slow and you had to wait a while just to wave somebody down, which is a shame because the staff were great and helpful. Overall though the food was great and I would definitely recommend going here.

Great place. Amazing steaks and grills. Food was beautifully presented from starters to desserts. Wasn't a fan of the starters except the scallops. The kids menu is really boring and wouldn't recommend even for the price. It's basically nuggets or fish fingers so we ordered the cod from the main menu for toddler, which we enjoyed. Would go again for grills and drinks. Drinks and cocktails were good as well.

Fantastic experience for dinner and breakfast. Very attentive and caring staff. Confusion with our bill, the manager resolved it swiftly offering us discount for the trouble. The food was incredible, 2 bone lamb was amazing. Thanks

Lovely setting Staff very helpful and friendly. Pork Sunday lunch unedible. The roast potatoes weren't cooked inside and my pork was virtually all white large lumps of fat that wasn't cooked through.

Terrible food and hopeless, rude staff! 30 minutes wait to get a dreadful meal, when the place was empty. Don’t bother!!

Food was so tasty and our server Holly was so lovely and friendly!

The food was excellent. We had the sharing sirloin steak and it was cooked perfectly. We had cocktails and wine which were both lovely. However, with the exception of our specific server (unfortunately didn't get her name), we found the rest of the staff and the maitre d' quite rude which didn't make for a great atmosphere. I wouldn't come back or recommend as it didn't make for the nicest experience, even though the food and drinks were lovely.

the food was amazing and couldn't fault it, desserts were spectacular and so were the pies. I didn't appreciate the seating plan, a spacious and empty restaurant but seating guests right next to each other when there was no need. Just nice to have a bit of privacy so wouldn't come back becasue of that. (Booked under name Aria kaiser)

The food and the service was excellent! the receptionist received us with a big smile, once at the table everyone was very attentive ( Dennis )many recommendations in food and drinks, the manager andrei was exceptional, amazing cocktails, the best option to eat in Manchester.

Wow what an excellent experience service was second to none. The food was wonderful, only thing that we wasn't happy with was there was no Goosnargh chicken which my Mum really wanted

We chose Mount Street for our wedding lunch for a party of 33 and it was the best thing we could have done. The service provided by the staff was exceptional, they provided halal food for our guests based on pre orders and gave us separate seating in their stunning restaurant. The food was exceptional and I could not recommend this restaurant enough for any parties for events. Thank you so much to all the team for making our day so perfect.

Well equipped bar and restaurant that runs smoothly and efficiently. Good selection of drinks with a commendable choice of lovely English sparkling/wines. Very impressed with the breakfast choices and manageress Elizabeth, efficient and attentive.

Below average and that's being kind! Atmosphere: zero! Big room with very high ceilings, walls being a very light colour makes it look cold, furnished !Ike a glorified cafe serviifood. Service: polite but sloooow! Food: olion soup, no salt and missing flavours. Blue cheese sauce: litquid as pink in colour as mixed with red wine..and not tasking of blue cheese, the clue isnin the name BLUE CHEESE SAUCE! Not wine and cheese liquid! Rump steak, cooked very well indeed, side of spinach, very nice, side of parmesan and truffle: very little truffle and hardly any parmesan. Deserts good, cheese board could do with replacifancy crackers with normal cheese crackers but bigger quantity! Also, some rude hotel guests will use the restaurant as a shortcut to go check-in, passing throdiners with suitcases and the likes. They should be challenged and diverted to the hotel entrance! Overall: disappointing, we will not be back

Disappointing. Food was bland and pricey for what it was. The blue cheese sauce that doesn't taste of blue cheese. The fries that looked and tasted like supermarket frozen. Scallops were tiny and surprisingly bland. Service was slow and inattentive - had to wait about 20 mins and ask 3 times for a drink. The beer was flat. Couldn't blame it on being busy - there were only about 7 tables in for a Sat lunch. All in all - I'd have been better off going to a chain restaurant. Not what I'd expect from the midland.

Had a couple of nicely made cocktails in a pleasant bar.

Lovely meal, staff attentive but not intrusive.

Disappointed after our first visit since it was revamped. The decor itself is a great improvement on the boring grey scheme they had before. Unfortunately the food quality is not as good as it used to be. First course of roasted celeriac soup was ok but the main course of chicken turned up lukewarm with an incredibly thick jus and minus the truffled fries.Yes they took the cost of these off the bill but by the time they turned up I'd just about finished the chicken. The dessert of 'honey pudding' with lavender and white chocolate - well least said the better. One other thing that needs improvement is the menu: printed in a thin typeface green on off white our party had difficulty reading it. And please remove the silly placeholder text at the bottom.

I was disappointed with some aspects of this visit which is why I have only given four stars. We pre-booked our meal at Mount Street Dining Room for a Sunday around 2pm. When we arrived, there were plenty of spare tables and the staff were friendly and helpful. The drinks order arrived promptly but the food order took around 25 minutes for starters to be served. The House sourdough with honey and almond butter was basically six large slices of a loaf with butter. The BBQ sourdough bruschetta was a disappointment.. The sourdough was very, very lightly toasted and a single tomato had been cut into 6 pieces and covered in rocket. Unimaginative and bland. However, the Roast Pork Loin was very tasty and filing. The meal was let down by the starters but I would definitely give the venue a second chance. Reasonable value at under £60 for two. Finally, if you are arriving by car, there is plenty of parking for the Restaurant in the NCP underground car park behind the venue. There are also several disabled parking bays across from the venue opposite Starbucks.

Nice place to visit and, infact, a famous hotel with top quality dance bands playing in the past. Unfortunately, the banging row in the restaurant did not enhance the dining experience...told the waiter about this: nothing done: they could have charged the record! Food ok but expensive for what it was...correct cutlery not present for the puddings ....

Adorable service and excellent kitchen.

Wonderful dinner. The lobster crumpet was superb.

Mr Cooper's was always our favourite restaurant in Manchester. After our visit to Mount Street, I think we will be on the look out for a new favourite. Service was slow, most of the wines we asked for were unavailable, the food was nice enough but nothing that couldn't be made at home. We visited earlier in the week which meant we were given a reduced menu (which still had a suspiciously massive selection of dishes) but they managed to forget to add the sides to the menu. My partner asked for a pesto sauce to be swapped on his main due to allergies which took a lot of back and forth between us and the kitchen for our waiter as initially the chef told us there was no alternative sauce so the dish would have to be served dry. I had to point out that there is a section on the menu specifically for sauces for the chef to give in. It does make us suspect that the sauces may not be made fresh to order as it is simple to whip up a pesto, without dairy, when requested. Overall, we were just very disappointed and underwhelmed. Hopefully this restaurant will polish up the service once it has been open for a bit longer, but I'm afraid we won't be returning to find out.

Previous review was 5 stars for Mr Cooper's As Mount Street it's a let down. 15 minutes until a drink order. 25 minutes until they could find a bottle of wine. Menu large and unimpressive (just do a few things well!). Also, we want plates.

Food was OK, nothing special. Disappointed.

High class meal in luxurious surroundings for a reasonable price with pre theatre offer. We enjoyed it and fabulous old building with plenty of history.

We had Xmas dinner at Mr Coopers and I am really disappointed and angry by the experience. The starters just came out for myself and my wife and didn’t come out for my children . I asked for the children’s and was told it was coming .We’d eaten our starter before I asked again and it came out cold . Which was terrible but also Irrelevant in a way as we had already finished ours . The intermediate dish wasn’t sent out at all so we missed a whole course !!! The roast beef I had was full of tendons cartilage which should of been removed before been served and is totally inedible. The adults desserts came out cold and not the childrens again and we asked if it 3 times before they brought our kids desserts . Massively unhappy and disappointed as it has ruined our Xmas dinner. Thanks Mr Coopers !

Excellent all round. Staff can't do enough for you. Beautiful place lovely food. Midland Hotel best in Manchester

Food and setting extremely high quality however extremely slow to bring drinks to the table, I even had to get up to them to order some more which then took 10 mins to come to the table, they also didn’t check if the starter or mains were ok. This shouldn’t detract from a great restaurant, perhaps some adjustments in service would benefit the experience :)

Visited on recommendations that the food is good so was dissapointed. Had sea bass with potato bacon and leeks. The bacon and leeks had very crunchy bits in like sand or dirt thats gets you just behind the ears when you bite down. Pork belly was so fatty I know it's fatty anyway but just the thinnest piece of meat running through. Partner had steak that was ok. Hope it's better next time.

Disappointing experience here for my birthday. Was taken as a treat by a friend who had prepaid for my meal. Started promisingly with two tasty starters of scallops and truffle mushrooms on toast with a poached egg. Really delicious. Main course, my partner chose the beef cheek (delicious) and I chose the 10z sirloin steak with peppercorn sauce and harissa salt chips. Then the wheels came off... I don't think the chips were salted at all. The peppercorn sauce was very sweet and not at all the peppery tang I'd hoped for. But the steak itself - 5oz of it was just pure fat. Pretty much inedible. I mentioned this to the lovely waitress who collected our plates and she agreed it was very fatty and said 'let me see what I can do'. Then watched her approach another staff member (youngish bearded guy in a suit), and show him the plate, at which point he then looked at our table and then shake his head! As if who we are and what we looked like made any difference to the fact that they served me a steak that looked like it had been cut from a blubber whale. One nice touch was a pre ordered happy birthday plate. Very nice surprise. Desserts we chose were the roasted pineapple and coconut - bother were not great. Ice cream was mostly melted on both by the time we got them. The first was a weird dessicated little shard of something coconutty and strange tasting pineapple. And the peanut butter and chocolate cheesecake was rich and claggy, which I'm afraid I found quite cloying. Honeycomb was good though. Then there was a long delay with the bill as the aforementioned bearded waiter forgot it. Then the bill was wrong which took more time to sort. And after all that they still added a service charge! And anywhere that charges £4.50 for a bottle of still water is just shocking in my book. Had high expectations but sadly only 3/6 dishes were decent and the service wasn't quite up to par - it felt a little chaotic. Not the best birthday experience alas. Photos supplied (note the fatty steak!).

Best cocktails in the best bar in the best hotel in Manchester!!

Visited for lunch on a Friday, restaurant very busy and, I felt, fell below the standard expected for the price. Bread ordered with soup starters didn't arrive, nor did sprouts & pancetta, ordered with the turkey, despite the waiter being reminded when delivering the main course. The main course was average but the cheese & biscuits final course was generous and enjoyable. Overall, I felt that we could have done just as well at a lower priced establishment.

Mains were lovely, service, atmosphere deserts were lacking

Really nice to be able to have a fine dining experience as a vegan. The food was amazing and the staff friendly and attentive

Busy, but waited longer than we expected for drinks

Food very good. Staff very attentive. Good value for money

Great food, beautiful room, attentive staff.

Lovely venue, quiet and excellent staff. Food very good, will certainly visit again.

Great for Meeting up pre Theatre drinks and a meal.

Fancy and all. But no vegetarian options

Perfect place to chill with family and friends

Amazing food, great atmosphere and really nice staff however the portion sizes were marginally on the small side.

Updating this. Starter out of this world. Good value for hotel guests. BUT Overpriced Tomahawk steak was poor. Stick to the things you do well. This is not one of them.

The food was very good especially the 16oz rib eye steak.

Not the experience expected in this average eating place. Food was standard quality and staff need to be more attentive, especially ensuring correct cutlery is supplied for various courses. Breakfast spoiled through lack of fried eggs even though requested.

I loved the place the food was delicious I had the Sunday roast as did my son and husband. Only critique is the music....it wasn’t very uplifting at all, needs to be a bit more cheerful. As I said however the food, wine and service were spot on. Best Sunday roast I’ve had by miles

Used to be one of our favourite places to dine. Now fine dine turns dive. Extremely disappointed on our visit this week. It was bad on every level!

We visited Mr Cooper's today for Sunday lunch. As always the food was exceptional. Great atmosphere in a lovely room. First class service again from Frankie, she is a credit to the restaurant. So professional! As a midland regular and health club member I will be back soon, we just love the midland!

Warm welcome food was delicious but the wait in between courses did push it 🤔🤔

Gorgeous building and lovely interior but food was a little disappointing for a AA Rosette restaurant. Friendly service.

Popped into Mr Cooper's for a pre-theatre tipple. Lovely atmosphere and friendly barman who made a really good recommendation for a cocktail. Definitely be coming back! :)

Friendly bar man , relaxed atmosphere- lovely

I had been to Mr Cooper's previously for a birthday meal and possibly due to insufficient staff, I had found the service to be poor, (although my beef cheek main dish was delicious). Given the great reputation of Mr Cooper's, I emailed them about the extremely disappointing service and to their credit, the managerial staff offered for myself and my partner to return for a complimentary two course meal, and a cocktail. Having been this afternoon, our experience was everything that the previous visit had not been. The food was (still) fantastic but the service was friendly, attentive but never intrusive, from the moment that we stepped through the door. I have absolutely no hesitation in recommending this place for a dining experience and look forward to returning again to sample more of their delicious menu.

Great for an early dinner, I've never been for anything else. Great quality ingredients, make for great dishes

Fantastic quality food and drinks. Good selection of cocktails, and easy to upgrade meal from the groupon voucher by just paying a supplement. Great service and will definitely be visiting again.

Brilliant pre theatre meal, quick, efficient and delicious. All staff were amazing.

Food and service top notch. Thought £4,50 for a bottle of water was a bit steep though.

Rustic food with fresh made bread to eat whilst your meal is on its way. If your going there for a graduation meal the graduate gets a free glass of Prosecco

Rearly different like sitting in a garden ONLY inside. food great staff lovely

We went for a meal at Mr Coopers on Saturday night. First time for us. It was busy even for a Saturday night but the staff still were still attentive and friendly. We ordered 2 cocktails and our food from the waitress (who Introduced herself as frankie) and were convinced to try some of the homemade bread. The bread was delicious and a great recommendation! The food was quick and very tasty, however our cocktails took a while to arrive. Once we brought this up to the waitress she was quick in chasing them up and the manager agreed to take them off our bill which was kind of her. Service was amazing and very friendly. 100% would recommend a meal at coopers though maybe not on a Saturday night.

This is one of my favourite places to eat, however on this occasion I was a little disappointed. My husband and I don't eat meat but we do eat fish. I love Sea bass but this dish contained bacon. So I was left with a choice of Cod, a pasta dish or minty pea rissoto. I think the rissoto could be changed as this has been on the menu a long time and I think the veggie dishes could be a lot more exciting as there is so much more to do now for vegetarian dishes. I do like a rhubarb and ginger gin with ginger beer. Must be Fevertree it's the best. However I was given a gin not sure what flavour and a Fevertree ginger ale. Not good. Otherwise a nice atmosphere with a good vibe where you can have a conversation without having to shout. Service is excellent and our waiter on this occasion was great. He took off the price of my gin as it wasn't what I asked for and I just didn't like it

Excellent venue, good location, beautiful sandwiches and super enthusiastic service. Fab for kids. Loved it.

Good food, a little pricey though

We dined at Mr. Cooper's for lunch and dinner on Sunday the 23rd of June. Both occasions were part of the "One-Night Spa Treatment" at the Midland Hotel. The service was some of the worst I've ever seen at any restaurant so far in my 27 years on this planet, to say it was slower than a snail would be an understatement. At lunch, since we were ordering off the pre-selected spa treatment menu, we seemed to have gotten pushed aside and forgotten about as more importance was put on all of the Sunday Roast Dinners instead. Several guests who had arrived way after us were treated with their Sunday Roast meals first, almost immediately upon sitting down. We arrived at 1:30pm for our lunch reservation, and didn't leave until roughly 3:00pm. The waiter never came to refill our waters after first placing them there or came by to let us know why the service was so slow or that we should expect delays. No communication whatsoever. Considering the portions for the lunch were small, and it was just two-courses, it made no sense to have waited longer to get our food. Once we had the food however, it was incredibly delicious, 10/10, but the service ruined the experience for us. For dinner, I'm afraid to say it was FAR worse. We arrived at Mr. Coopers at our 7pm reservation time. We did not leave the restaurant until about 9:45pm. We again ordered off the pre-selected spa treatment menu, ordering a 3-course meal. It made no sense why the service was so slow for dinner when virtually the entire restaurant was almost empty. We waited at the front by the desk for more than 15 minutes before a waitress came to bring us to our table. Then we waited 20 more minutes before our orders were taken. Once the orders were taken, we did not see our waitress again until we eventually got our food. We did not get the starters until about 40 minutes after we ordered. No one came to tell us why the service was so slow or that things might be slower than expected. At that point if we had not pre-paid for our meals as part of the Spa Treatment we would've left. Again, just like at lunch, more importance was placed on all of the Sunday Roast Dinners instead of on our meals. I don't know how long it took to receive our dinner entrees but it was way after 8:45pm. When we finished, we waited for our desserts and didn't get those until about 9:20pm. My starter and entree were perfect but the dessert was a disappointment thanks to the service. The top of my crème brûlée was cold, the fruit that came with it was soggy, it had clearly been sitting on the counter for God knows how long. It's a shame the food was so delicious and the service ridiculously poor. We will not be returning to Mr. Coopers again in the near future.

Good food, reasonably priced. Service was a bit hit and miss.

Food wonderful, service in bar excellent. Service in restaurant poor. Restaurant wasn’t overly busy either. Two members of our party only got half their meal. Had to ask for the salad which should have been served with their meal. Came when they’d almost finished their lunch.

Fantastic, the staff were excellent, friendly and welcoming. The food was delicious and a relaxed atmosphere.

Lovely cocktails and great bar snacks