Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 2504 in 2812 in Glasgow City
Opinions
This place should be closed down, no clean cups no napkins was told to use blue roll the breakfast was clearly cooked hours before I ordered and when I complained I was made to wait while the manager stood talking to someone on the phone. Avoid at all costs
Joanne . 2024-04-27
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Dreadful experience. Automatic on screen ordering, no receipt given. Ordered and paid for scampi and coffee. Neither were available after paying and sitting waiting for 15 mins. Coffee machine not working but not told before ordering and paying. Scampi not available again not told. Given fish pie as alternative served with gravy ( MEAT). Offered free coffee to compensate burt no coffee available. Used to be good for a cheap lunch not now!
Keh H . 2023-10-26
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I wrote a review at the start of the year, raving about the cafe. Unfortunately, I feel things have went downhill since. This is by no means a reflection on the staff - they are always very polite and helpful. It’s based more on the quality of certain things and little extras. My biggest grudge is the Kid’s Snack Box - for some reason the superhero packaging has been done away with and most recently, the items have been reduced. It’s completely lost it’s value for money and most of all, it’s appeal - my son has went completely off it! Aside from the above, it’s frustrating that the touchscreen never prints a receipt, that there are never any teaspoons in the cutlery storage and, most annoyingly, the Coffee machine pours half a cup at best. I don’t usually moan (I try and find positives where I can), but i’ve been bringing my son here for months now and I feel it’s gradually gotten worse. I’ll always respect the ‘overall’ value for money, the ‘Kid’s Eat Free’ scheme and I do like the Full Scottish Breakfast, but I do feel some changes need to be made. I take on board that the Kid’s Snack Box may have been a nationwide amendment, but it’s disappointing nonetheless.
Rambling_Giant . 2023-06-05
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Visited this place today 14th may 23 friend wanted sandwiches but they were selling sandwiches with date best before 12th may out of date.i review this because i caught ecoli from this same cafe on february only starting to recover slowly i find this shop lacking cleaners and food hygene dosent exist
Patrick mcdaid . 2023-05-14
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Genuinely great value for money, especially for those with young families. I took my son out for Lunch on Wednesday and the cafe, conveniently, is just at the top of our road. In total, it cost me £8.88 for a ‘Full Breakfast’, a kids portion of ‘Chicken Nuggets and Chips’, a ‘Cappuccino’ and an ‘Apple Juice’. Kids eat for free (as long as you buy a meal over £4.99) - not many places around that offer this to be honest. There might have been a bit of a wait and the meal itself was good (but not great), but for us, the location and price was spot on and I expect us to be back many times in the future. A special mention to the staff - thought they were friendly and polite. All in all, a decent bit of food in a comfortable atmosphere.
Rambling_Giant . 2023-01-06
MORE AT TripAdvisor
We had 2 Scottish Breakfasts with tea which totalled exactly £11. Food was fresh, well presented and delivered promptly to our table by a very polite young lad; who, incidentally, we had just witnessed helping a frail elderly lady to a table with her order - very considerate.
Geothehitman . 2021-05-16
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39 Opinions
Smooth and easy service via the self service pods (even with app). Clean interior and toilets in good condition. Plenty of staff and all seem to enjoy their roles.
26 Opinions
ALWAYS forget parts of your order. It’s overpriced when you order from Uber eats and then they go and forget parts of your order then blame the delivery when they FORGOT to put things in the bag in the first place.
3 Opinions
This was horrific. I have used this store for the past 5years without any problems but the last twice in the last three months I've been, the pizzas were stone cold by the time I collected them supposedly straight out the oven?!. My last order was wrong too?! Staff do not understand nor speak English. You walk into the store to collect your order and need to point to your name on the screen!? God help you if you have to tell them your order is wrong. Ypu have to go to the app to raise a complaint to get a refund. I was in last weekend and it was disgusting. Cheese was all over the floor in the preparation area. It's not an exaggeration when I say the floor was covered. There were at least 6 staff members standing doing nothing. 2 were not wearing gloves. The one with the 'best English' was at the till and still couldn't understand I was collecting 3 pizzas. Hold 3 fingers up and only then once you point to the screen do they get it.