Morrisons Cafe in Blaenau Gwent

Went there today for the first time, about an hour wait for the food and when it come it was all cold everything was burned couldn’t even eat it, the bacon was like microwaved it was raw wouldn’t put my dog to eat there never again 🤮

Visited Sunday staff walked passed till several times not acknowledging customers which was rude in itself. When I asked about food they weren't taken orders for at least fifteen minutes which is fine but why continue to take orders via the app. I then asked could I just pay for a tea and coffee ☕ which I received a rude reply no go use the app And she walked away no customer service busy or not staff should call management for assistance .. customers were leaving and were shocked at the staffs attitude. No manager available to speak to . This needs to addressed not good by any standard awful service and standard .

Hot drink cups wrong size no chips Bunch of fingerprints on the window and tables 1 star

They don't have lumpy bumpy cake any more only reason I Go there

Where is management ? For weeks now I have noticed the lack of staff. The staff that are running it what I can see are rushed off their feet everytime myself and family go to the cafe we have been served by a lovely Irish lady Brydie and Richard Morris who are the only staff there. Today there was an extra 2 people on but they left around 3pm leaving Brydie and richard to manage the till taking orders to then have to cook then put out cutlery and condiments, wait the tables, clean the tables, sweep and clean the floor and collect left food trays only to then have to go in the kitchen to wash the dishes. As you can imagine 2 people alone to work and manage a full cafe is not on! There's no excuse management has known for months the shortage of staff but still no improvement?

Great food fab staff wot a awesome service

Food cold sent back second lot no better

I didn't go in the cafe but I did try to shop. This Morrisons have gone downhill for a while, empty shelves, empty boxes everywhere & freezing cold in store, hardly any staff. It's a shame to see this supermarket in this state 😢

IT'S WHAT IT IS IF YOU HAVE A LOT OF SPARE TIME TO WAIT IT IS LIKE THE STORE ITSELF GOING DOWN HILL FAST

Typical Morrisons cafe but tends to be hit and miss

Not the best. Never enough staff to serve. Coffee machine is not the best. Coffee tasteless and luke warm. No serviettes again just kitchen roll on the side. Gone down hill

Not enough staff and long waiting time for food. Didn't stay

Rubbish food dry and expensive dont bother

Dobre jedzenie w miare szybko i cena tez ok

So I opted for morrisons cafe over KFC. Big mistake. I got minted lamb shank with mash and peas. The lamb was obviously microwaved along with the peas but the mash.... This was so dry in must have been stood all day and warmed up for me. There's no other way to get mash like that. It was disgusting. I should have know it was going to be no good when it came in a bowl. That right, lamb shank, smash and peas served in a bowl. Never again will I use morrisons cafe.

Awful food there's never anything on the menu and food taste terrible

Staff not very helpful not quick service either

Was told it would be an hours wait for food .....we left without ordering

Ordered chicken dinner but there was no chicken available. No fish available either. Settled on roast beef dinner. Was lukewarm. No milk available for the tea. Disappointing!

Food is cheap tasty and plentiful with polite staff. Cant fault it. Relaxing music in background making a pleasant atmosphere.

A very pleasant place. The food was served hot and tasted lovely. Staff could not be better. Very helpful and all smiles. Very clean.