McDonald's in Blaenau Gwent

I am so upset, ordered a Breakfast wrap with Ketchup and recieved one with Brown sauce. Unable to eat it due to allergens :((

Only order delivery if you have a microwave 🫠. Don’t even bother complaining about it cause McDonald won’t take the blame for it neither will the delivery driver. It’s actually alright if you go and pick it up but there’s clearly an issue with delivery.

very quick delivery and very quick preparation of the order! so so happy!

food alright driver great and again macdonalds left out the source that ee paid for every time

spend £30 and didn’t get it back when they cancelled order tried ringing them to ask but rudeness the whole time

Followered driver on map and he was making two other deliveries so it was 30minutes after my food left that it arrived . The food was cold. Driver trying to make more money by taking on more orders but leaves the customers with cold food.

Wrong order delivered. Food stone cold. Delivery took ages!!

Shocking service, really slow and always missing things in the drive through, staff need to learn how to smile. Worst mcdonalds i ever been to.😡

we found that are delivery time was changing and when the food arrived it was cold with some.food also missing

food time kept changing and half order was missing not happy at all

food arrived cold and both my drinks are missing

Waited 2.5hrs and food never arrived despite saying it had. Poor service off McDonald’s and just eat

Said delivered and never even turned up!!!!

Never turned up terrible service

drinks soaked through the bag, ruining the food

didn't even show up but marked as delivered

Absolutely shocking drinks was upside down in the bag causing it to leak everywhere only had a mouthful left in both cups when it arrived. I am utterly disappointed

item missing...Very late being delivered and food was cold...shocking...never ordering from you again

2 hours we waited for food I ordered ketchup but didnt receive any No straws for the drinks

Delivery driver was spot on and respected home and was polite. However very disappointed that all meals turned up without our drinks and upset child with missing ice cream.

The food was freezing , it took nearly 2 hours to arrive , I spoke to the restaurant on the phone and they was very rude, I would also like a refund as this food was for my children

Good service nice guy food hot well done

I only live 5 mins from McDonald so why was my food freezing and why give the option for sauces with the nuggets when you never put them in the bag

You always forget something. Even forgot my drink straws & also forgot the sauces!!

Really slow always understaffed Went last night Friday and I waited for over 30 mins for my food this is most definitely NOT a FAST food resturant

Food is not good they get the order wrong every time I take the kids there. this visit it wasn't very fast food 25 minutes for one meal

food a mess hot chocolate was like warm water npo taste all not good

Absolute shocking service. Food took 2 hours to arrive. It was not edible. Tracked my delivery and the courier was sat in Morrisons for over 20 minutes. Will never order again.

Food was cold and no dips were given after requested

you sent me the wrong order I did not get what I ordered I'm not happy about this I want a full refund

delivery was spot on and driver friendly, food was stone cold. Absolutely gutted.

Waited a hour and half for delivery

Everything cold I want a refund

Took two hours to arrive. Was absolutely freezing, the McFlurry’s were melted and the milkshakes were watery.

freezing cold and worrying late.

my ford freezing cold and like rubber

My meal was ten to fifteen minutes late and very cold so I’m sorry can’t rate this delivery

Ordered 16:54, delivered 18:25. Food stone cold and on the wrapper it says the food was made 16:58 so what on earth was the food doing for an hour and half almost? Disgusting

Also paid for bbq sauce which was missing from order!!

Missing several items yet again

spend £25 on order then they send me completely wrong order worth half the value atleast and would not pick up phone. terrible place to order from

Food was freezing cold, drink was wrong, wrong dips of sauce

Freezing cold fries and no sauces again no matter how many times I contact Just Eat they never refund me,

Second time this month iv had items missing from the ebbw vale store

Was absolute mayhem had cars parked up everywhere waiting for food not enough space for everyone could cause a accident

no food and still take money shocking will not be ording again

Food freezing cold and drinks leaked everywere

Had everything I ordered food hot well done

Forgot sauces again!! i put it on delivery notes, and they still forgot, we ordered extra sauces WHICH WE PAID FOR and we didnt get them! AGAIN!

Drive through order, told to park. Waited well over hour and was cold.

Poor service. Order number came up to collect, went to the counter and was told to sit down and they would call us. People who came in behind us got their food before us as did the people in the drive thru

i ordered pancakes and syrup and didnt get the syrup

All food was cold today.First time sadly.Kathleen.

Some items was missing no sauce. It my son birthday today and this was a birthday treat so disappointed not happy

more than half the food missing

half the food missing as always! one milkshake and 3 mcflurrys!

Missing bacon on the breakfast wrap and missing pancakes

McFlurry was a quarter full, waste of money but everything else was good

Delivery time kept moving no answer from Macdonalds to find out what the delay was absolutely ridiculous

Food was delivered today, 2 drinks, an ice cream and sweet and sour sauce missing, rang store wasn’t helpful at all

The food was very cold on arrival.

the driver was very pleasant 👌

5 pots of sauces ordered not one delivered, not the first time this has happened. Food stone cold

food wasn't even delivered!! I want a refund!

Luke warm with no dips again!!

No extras on the big mac! Food was cold.

Not so much as the delivery driver it was McDonald’s complete was of time not ordering again

Food didn’t arrive at all. Couldn’t track the courier and had no communication as to where it was. Took over an hour to deliver it but still no sign of the food

Filling when you won’t same thing quick

I was not sent a number to give the delivery driver, thus making it even longer to get my order, which was then cold, and not very nice. Plus there was no condiments which was ordered. Overall my food was a waste of my hard earned money

enjoyed our meal.Thanks Kathleen.

3 burgers missing! Wrong items on burgers! All food food went in the bin no sauces either

coffee was best how. ever my chicken burger. ot XOXO good

Delivery fine food awful. Flat coke, no ice and no straw. Didnt have tje garlic mayo I paid for and the garlic dippers were like rocks, they went in the bin.

good experience only missing dips

Absimal! Ordered twice and both times it’s been over an hour late. The food is always inedible when it arrives and stone cold. Called the restraunt the guy got confused and hung up. Do not order from here, I live 5 mins from McDonald’s ebbw vale and it took 2 hours for a double cheeseburger lol

for some reason this location consistently fails to include dip. sane the last 6 orders

No bacon in the breakfast wraps!!!

Had a delivery McDonald’s… from the walk Ebbw vales … absolute rubbish it arrived freezing cold.. the large fries had the same amount as my wife’s medium fry’s .. tried ringing them .. had more chance of getting hold of the king … very poor

Forgot the suace and the chips were cold

ordered food almost 2 hours ago and still hasn’t arrived

Dont bother ever paying for sauces. Apparently not a single person is qualified enough to put a simple sauce into a brown bag. Every single order. Never a sauce in sight

my driver found me perfectly and even rang the bell when other drivers struggle to find me.lol ,thanks 👍

McDonalds didn’t put our sauce in

no balsamic dressing received for my salads

The drinks was tipped over so we had less than half in both. No sauces again even though you have to pay now. Chips was cold

NEVER get the dips ordered... very disappointing in this aspect

I didn’t receive half of my order and what is did receive was cold. Chips, doughnut, mc flurry and sauces were missing. Awful service

order off this site every day and it's normally good but food arrived hour and half later,and delivery Time kept updating an extra 5 mins

Very nice food delivery was a bit late

No sauces again! Be aware they must be coming out of their wages

Perfect perfect breakfast love it !

Missing items 3 in total plus no dips with any of the meals

Once again no condiments sent even though I paid for them and the majority of the food was cold

This is the first time I’ve received my food from McDonald’s and they actually got it right! Even the fries were filled properly and the drink! They have either got a really strict manager on shift or a quality Inspector because this is the first !

The delivery driver was great. Store only gave him the drinks over 2 bags. No food. He went back to get my food. He didn't have to. Above and beyond delivery driver!!! Opened the bag of food and 3 burgers are missing. Store seal still on bag and not tampered with. This store has a big problem with not getting orders correct. They need to address this

McDonald's need to introduce QC, one person makes the order then another person checks the order. There is no excuse for poor customer service! !!

My order was missing 7 sauces that were listed on the receipt, but not inside the bag which made for some dry eating. I can't see myself ordering here again, because this isn't the first time.

Terrible experience waited all night and received nothing

Chips were cold not cooked properly like rubber We asked for no gherkins but there were gherkins in the burgers and burgers were cold and like rubber chicken selects were cold