McDonald's in Blaenau Gwent

Ordered meals and ice cream and that’s all that delivered was to Cokes.. called the restaurant they said the driver had taken all the deliveries yet the driver was only given the one item.. he even said how busy they were at the restaurant and that he had been hanging around 25 minutes for the order.. clearly a mistake the restaurants side as they clearly can’t cope with all the orders.. have to go through the hassle of trying to get a refund out of just eat.. nice one

no sauces, missing the medium fries

my Ford was over two hours late it was freezing cold and like rubber could not eat I put it in the the bin

Food absolutely freezing - delivery driver was late delivering time kept changing as he drove opposite end to my house. Food items missing

wish the cooking time didn't push the delivery back so much. first ETA was 5.15-5.30pm, then went up to 5.20-5.35 and then again to 5.25-5.40 in a short span of 15mins, all before 5pm.

missing some items but delivery was very quick

bought 5 sauces BBQ and none delivered.. no straw shocking ... my son is autistic and won't eat his food without BBQ sauce. it's not rocket science. how do I make a written complaint

Orders get messed up more times than their right if you try and phone store can never get through. If order for delivery food is always cold

we have not received our six chicken nuggets??

seem incapable of putting dips in the bag

third order on the trot they have put no dips in

No dips (AGAIN). Never any dips.

absolutely disgusted with the food! stone cold and 3 items missing.

missed 2 of my burgers and cant make burgers properly, filled my drink half way (medium) the problem is they have teenagers working with no experience and not the right training

Went through the drive through everything was good got home to realise that they was missing two burgers and only had a half filled drink

Busy place, staff were working hard to put the orders out, which they managed. The food was standard McD's, and the restaurant was clean. Value for money.

freezing cold food, chicken hard

got the address wrong will you please go to penny bryn 35 if not is fine as we are outside 37

Food freezing cold and missing hash browns

I did not recover the order when I called the restaurant they stated there was no drivers. I was surprised to wake up and see that is was marked as delivered earlier time to which I spoke to the restaurant no delivery was attempted. I placed an order early, the order was originally 10pm that changed to 00.05-00.40. Yet delivered time states 00.10 I called the restaurant 01.00

Got 70% of a large milkshake, asked politely could they fill it a bit more please and basically said that's what the machine gave out... Queues are terrible and go on the main roads... Theres nothing fast about this "fast food" reasurant. I said to myself the last few times I visited, that I'm not going to come back. This time I won't be back at Ebbw Vale's McDonalds.

Waited 2 hours when delivered food cold went in the bin, called McDonald’s palmed off to a just eats number no answer no surprise. I had deleted the just eats app because of this very reason months ago. Reinstalled tonight to try again, needless to say will be deleting app again and steering well clear. Will deal with decent restaurants direct in future. Want to expect a response from just eats or McDonald’s because they don’t care.

Treat paying customers by making them wait for there food outside in the cold and rain

If I could give NO ☆'s I would! This is, by far, THE worst McDonald's it's ever been my misfortune to patronise! Friends told me it was rubbish, but it's my local for delivery. I should have listened! TWICE I've ordered the nine Chicken Selects box, and both times I've received Chicken Nuggets! Last night was the final straw: Chicken Nuggets instead of Chicken Selects, two half empty Large Fries, NO dips, and the large banana milkshake was only 2/3 full...😡 ...they never answer the phone, so I went into the store: The 'Manager' looked about 12, and flatly refused to do anything about it! I had to 'take it up with the delivery company (Uber).' I pointed out it was cooked, bagged, and labelled (the receipt stuck to the bag was correct) by THEM, all Uber did was collect and deliver it. When KFC kept getting our deliveries wrong, the Manager replaced our entire £40 order FOC, but not this useless excuse for a takeaway. They wouldn't even give me the name of the Franchisee, so i could take it up with them! THAT is my next task after this...😡

3 hour wait and still not coming , I WANT TO CANCEL MY ORDER!

food was so cold and we had missing items first time ordering from here and I can assure you I won't be doing it again

Dreadful food, dreadful service, forgot to put some of my order in the bag, that's it , I'm never returning to any branch, it's overpriced, it's badly prepared, you wait forever , and when you try to complain through the app which you used to order it doesn't let you. May your shoddy business collapse in the uk. Even the dog hated the food !!

Food was made at 8:08on the stickers and arrived at 9:10so spent a hour going cold in the bag

2hours later food is cold and my mc muffin came as just the muffin

Got 2 milkshakes instead of 2 cokes and an extra quarter pounder which I did not order. Other than food was great.

McDonald's is nice to eat in. I wish I could say the same for the delivery service. Ordered £30.00 worth of food and only half the order turned up, and incorrect drink. Couldn't get hold of anyone in Mcdonald's or online. Absolutely appalling. Delivery has really let it down and no customer service. Wouldn't recommend getting a McDelivery.

the chips were cold i paid 3 pound odd for sauce and i did not get them

food was freezeing cold delivery driver very polite

Overall it is a good McDonalds to visit honestly. Had security, small seating area downstairs and was quick to get my food ready.

Missing the dips almost stone cold sad times

Ordered McDonalds as a treat, turned into something completely different than a treat food was absolutely freezing and tasted awful threw the chips in the bin, food was delivered nearly 2 hours late, no straws or ketchups

Had a vanilla milkshake and it came with all brown and black stuff in there

states delivered yet I'm still hungry waiting after 4 hours to then fall asleep on the sofa. woke up to look at the app. it said delivered. my front door is 6 feet away. yet to see my food. I'm furious 😠

food was cold and items that was meant to be removed wasn't

my food took 1 hour and 30 minutes to come then when it arrived ir was cold I'm not happy this was mine and my daughters tea

Polite delivery driver considering the adverse weather conditions. Very friendly and professional

Waited hours for cold burger an chips, Really bad Kept changing the delivery time over an over, Never ordering from here again,

Yet again, no condiments at all with our order. This branch always fail to include any condiments ordered.

very friendly and polite delivery driver

so excited of the order was missing again not happy all due respect I understand it's a demanding job but not accepting

Items were missing and food was warm

Very cold chips , burgers and apple pie

Food well presented 🎁 & older lady who was cleaning very friendly & super efficient

Every time i order they forget the dips, even when i pay for them.

delivery turned up leaking through the bags half the contents was wet

no sauce every time they forget the sauce 😭😭

I haven’t received my food I have been waiting for over 2 and a half hours. I would like a full refund as soon as possible please.

meal was very cold not even warm

they kept changing the delivery time and then it took ages to get here food was cold not impressed

My drink was so flat! My food was absolutely freezing stone cold.

instead of double sausage egg mcmuffin I had cheesy bacon flat bread

no food was missing the food was hot and the delivery driver was very friendly and kind. definitely made my day a bit better :)

Food was actually hot for the 1st time

awful everytime o order something is missing n I never get refunded for what ive paid for want to be ashamed of ripping people offconstantpy!!!

food was cold and mcflury was melted very poor

4.30am just finished work and it's CLOSED....... not so 24h

U wanting for sooo long unreal 😳 the wors Mcdonald

No dips or sauces delivered with the food even though they were paid for

terrible service, dirty, shit, bottom and seaweed everywhere!!!... I do not recommend it, I do not recommend it...

not very good as food was cold and so was our hot chocolate

I was brought someone else’s order. Had to drive back to McDonald’s and explain the error to get the right food. Driver didn’t check properly, someone else out there also lost out on money for this error there was loads in the bag I received.

took over 3 hours to arrive and was freezing cold

Food was stone cold and not edible and was only give £4 back after a £24 order

we had to refuse the delivery at the door, the drinks had spilt everywhere so the food was soaking and freezing cold. this is the 2nd time this week the drinks have been spilt on arrival. we did not take photos as we refused the food at the door. the order was nearly £50 I want the money back in my bank account as I will not be ordering from there again,we also waited nearly two hours for our food and now have nothing to eat !!!!

Food was hot and best fries we've had from a McDonalds in ages. Friendly staff, service slow due to amount of Uber orders

was tasty but again stone cold had to microwave

All cold ordered at 12.40 took nearly 2 hours to come all went in bin shocking

Time jumped back an hour and then after waiting hour and half the delivery was delivered to the wrong address

short on the nuggets and never deliver with sauce

Food over an hour and half for delivery. Food frozen. Not edible Large order of over £30 with a tip. Very disappointed

food was cold, over an hour late, no straws or no sauces, terrible service to be honest.

our three large drinks had topped everywhere ! it was all over the floor and bottom of the bag !

lovely man who delivered, lovely food but always forget my sauces!! annoying after paying for them

Last visit to Cyfarthfa retail park was abysmal. Waited over 30 mins in drive through for food which wasn't a big order. They then forgot about our order even though we checked in on the app so had to wait further then food was missing and freezing cold without even a simple apology. The attitude on the duty manager was poor

Food was stone cold never order for delivery again

Delivered quick food is cold and the sauces wasn't in the bag you're typical McDonald's are notorious for it

Frustrating for a large foid chain that when items are put of stock they cannot provide the lut of stock on their bog screens

Place has gone downhill massively. Things missing all the time. They don’t care for online orders anymore.

items missing and cold.. fries also unstalted. and barely cooked

Pre ordered for 20.30 Arrived 1 hour late, cold.

Very slow delivery. Really disappointed. Also we request ketchup dip every time and they never put it in order

Was with my family and overheard a group of young employees having a rather explicit conversation which was actually quite disgusting and my child overheard, they were all vaping close to the door and was asked politely be a few other parents to not vape as they did not want the children to accidentally inhale

the straws was inside the ice cream and the food was cold

waited nearly 2 hours and then food was freezing cold and drink spilt out in bag.Shocking service

So slow here , mc deliveries don't help the situation, will never return waste of time

The meal was exactly what I ordered and it was kept warm

Friendly driver, food was good, no drinks arrived

Always prompt. Always hot. Rarely sold out of items like other places. Monday alerts . Need a meal deal on a Monday not just the burger Keep the breakfast muffin deal. It's my goto breakfast at 2.79

absolutely shocking late and food was freezing cold!!!!

Every time always items missing. Absolute shambles. Should be shut down

Only problem was there were no dips even though I had ordered two and it was on the receipt but the food itself was lovely

Food was late stone cold did not receive any sauces that I paid for again very disappointed

ordered 6 sauces and non of them turned up

food was cold and drink was tipped over in the bag as it was not placed in the cup holder properly.

First time I’ve received a meal that was to expectation. Keep it up