Mission Burrito in Reading

Really disappointed in our visit to a place we usually love to eat. Meat options were constantly handled above vegetarian options, meaning lots of cross contamination, including large chunks of shredded chicken landing in the veggie chilli. Don’t feel confident eating here now!

Burrito was a good size, but consisted mostly of rice. Priced well but the majority of ingredients were bland and the main component (the carnitas) seemed to absent and simply not noticeable in regards to flavour. Was also disappointed to see the person at the counter struggle to even serve and assemble the burrito. Would not recommend this place to anyone looking for flavourful Mexican food.

I am in love with the new spicy chicken! It was delicious, please don't ever take it off of the menu 🙏🏻

Best Mexican restaurant in town.

Every time I eat here I get ill, coincidence? Service is always good though

Usually quite like it here but today the server got my order wrong, adding guacamole when I didn't ask for any. When I said this she did a big sigh at me then grabbed the guac with her bare hand and threw it in the bin. It's one of the most bizarre interactions I've ever had.

I'm literally eating rice I can't even taste anything very horrible stuff very scary woman to ginger give me the breeders are bigger than what I got on the plate literally rice plain rice would of cost me £3 to make things at home polish people they are very racist towards other cultural people they won't dill your plates up because they wanna take food gime they really give you the eye

Staff were good but food was lacking. My son and i had the challenge and the rest had a variety of different things the pork was dry and the beef was just horrible. We left before completing our challenges and then went to McDonald’s. So don’t think I’ll be going back.

I had a chicken rice bowl. There was only one option for rice, plain coriander white rice. This is disappointing as similar places will give you rice options. Especially true from rice bowls where it's the main ingredient. The chicken was quite bland as the main flavours (not spice) came from sauces added on top. The staff asked if I wanted cheese, but did not tell me this costs extra.

During my recent visit, I observed a significant decline in the establishment's adherence to basic standards compared to my tenure here in 2013. Notably, the previously bustling atmosphere with queues extending to the door seems to have dissipated, suggesting a potential loss of business over the years. Additionally, certain amenities such as outdoor tables are no longer available.

So these are fantastic burritos, nice toppings and the superb habanero hot sauce, yummy. Unfortunately there has been some serious shrinkflation going on and my last one was minuscule with a teaspoon of guacamole, delicious as it is. Please rectify as I don’t want to loose you!

I am a regular customer of mission burrito for year, unfortunately recently the serrvice and and food is getting worse Today I asked for a large burrito, was wrapped so bad, couldnt eat at as too soggy, bag fell apart, large burrito was a small onee for the price of a big one!!! Really? I made a comment while in shop but they just didn’t care Wont be coming back there, that’s for sure, complete ripoff!

Unfortunately the veggie burrito is not worth the money what so ever, £7.35 for a small one with a teaspoon of guacamole. Not enough flavor, poor choices, I don't recommend

Very good, I loved the food, quiet place, simple and efficient in what it offers, fast and a very generous portion of food.

Ordered a pork rice bowl, it was ok. Nothing about it was particularly tasty, the only real taste came from the hot sauce.

Service amazing (17.04.23 11.50). Good size portion with the rice plate (but I find that this depends on the person serving!) - tasty, full of flavour and just right. It's a shame seeing people being unreasonable with their reviews, giving 3 stars with no explanation and other silly comments that doesn't contribute to knowing what to expect at Mission Burrito. The guacamole here, is amazing. Enjoy.

We love Mission Burrito. El Criminal!!!!!

The burrito was hugeeee! Burrito was good, but the tortillas got soggy really quick so every bite was messy as they tore apart really easily.

I nearly always have a medium burrito here, there doesn't seem to be much of a difference between a medium and a large so I stick with the medium. The staff are friendly and pay attention to questions. There's some tables for groups

Best burritos in Reading! The food is consistently good, we’ve been coming here for years and we still love it. Definitely eat here if you’re at the oracle.

First time visiting for a quick bit of lunch. Ordered a large chicken burrito but was disappointing. Burrito had far too much rice which was extremely bland and lacking any kind of flavour along with the chicken being mushy and tasteless. Also alot of little flies buzzing around inside the restaurant which is not nice when trying to eat. Staff we're not very friendly and constantly talking out loud in what sounded like polish. Definitely won't be coming back and can't recommend..

Great authentic taste, really fresh products. 1 of the best burritos iv had in a wile

The food is amazing!! Habanero sauce perfect!

Food great normally, but they haven't had vegetables for months now. I can get veg in the supermarket so why can't they? No real excuse. The butternut chilli is not a good substitute.

Amazing, great food, great service, cheap and fast, what else do you need.

At 5pm every day, a mariachi bursts through the doors and starts hurling ingredients at the customers. Additionally, he will repeatedly slam his guitar into the walls and tables before performing a riff and jumping into the river. Unfortunately I was not aware of this and I passed out.

I've been visiting Mission for lunches for years and the burritos and rice boxes are consistently really high quality. All the protein options are really tasty and the chipotle salsa is the best around. I find Mission much better than the other burrito chains I've tried around the UK, so I highly recommend it if you're into burritos!

Good food. On the more expensive side but it's very fresh

Absolutely dreadful. Ordered thru deliveroo. Burrito was cold and much smaller than i have had before. £15 for a small cold burrito. Discusting cost cutting. Wont waste my money again

Can't beat a Mission Burrito for a delicious and reasonably priced meal. Their vegetarian options are great.

I have been going to and enjoying Mission Burrito for years, mainly at the Oxford location until relatively recently. Today I ordered a rice box and had the unfortunate surprise of undercooked courgette mixed into the fajita veggies, more courgette than anything else 🤢 I don't know when it was added to the recipe, times are hard so maybe it is cheaper per kilo than peppers? Completely inauthentic and not a good combination at all. If it is a cost saving exercise I would gladly pay a bit extra to avoid wasting all the courgette that went in the bin

Really tasty food and drinks. Nice to be able to eat straight away at a table

Dry and bland, one of the worst pork burritos I've ever had. Chips and guac were nothing special but alright. I've always said "never had a terrible burrito" but guess I can no longer honestly say this.

Staff did great, my wife ordered a rice bowl and I ordered a burrito, the rice bowl, according to my wife, it was cold, we thought, next time we will not eat in, we will take it out, go home, heat the bowl and then enjoy eating it, as for me, yes it was cold too, and unfortunately, the burrito was like a tasteless food, although I tried to add some ingredients to get the rich taste, but, I didn't. So tomorrow I will try another burrito place, just to be fair and see how would the other burrito will taste. My wife asked for salt to add to her burrito bowl, but the staff said that they don't have any salt, Last time I had burritos in mission, it was tasty and had few bottles of sauces to adjust the taste accordingly, but that was during my last visit before covid-19

Not the biggest fan of Mexican (in the UK compared to US places) but this is one of the few places I'd recommend to anyone who is partial to Mex food. The meats are good and more importantly, the veg isn't soggy. Very important that !

Mission burrito has sadly gone done hill. It feels as though they are running down the lease ready to leave the building. The staff really don’t have any enthusiasm. We was served by a male with a man bun with dark hair, for him to make the burrito felt like pulling teeth, just didn’t want to be there and more focussed on dropping the sauce containers into the sauces and grabbing out with his bare hands - just bizarre. It was £35 for 4 burritos!! Go to one of the nicer and cheaper eateries around there.

I cannot belive I'm having to leave a bad review. My wife and I traveled from Basingstoke on Friday night to enjoy my favourite food, I've been coming to mission burrito since it opened some 8 years ago. After tonight I will not be going back. Stood at the counter and ignored for what felt like an entirely while one then two staff members made take away orders. In the end I said to my wife loudly. Shall we leave. Maybe thinking the staff would engage with us. I was just just flat out ignored and we left. Awful.

Ordered a borrito £8.85 with lots of fillings, didn’t receive all the fillings I asked for! I had to leave quickly after ordering due to baby bath time/bed time. Emailed customer service Sharon Rasmussen was extremely unhelpful and didn’t resolve the issue and then just didn’t reply my email/ poor customer service from Sharon Rasmussen £8.85 is not exactly cheap either! So disappointed with the customer service at mission burrito

Mission is the best burrito I've tried in the area. The quality is always consistent and very filling its definitely worth a visit if you want something quick fresh and different to you usual suspects

Ambience - Good. Modern and Spacious. Taste - Good. We ordered veg burrito and it was warm and delicious. Service - Good. They went an extra mile to cater our little one. Overall we enjoyed our meal time. Would recommend and revisit. 👍😁

Horrible experience. Both myself and my wife had hair in our burrito. Unlucky for me I didn't see it and ate it and the hair was stuck in my tooth. Disgusting. Worst experience ever. Probably the server had a hair cut and didn't wash their hair after. It is a shame. I felt sick all day. This used to be my favourite Mexican restaurant. I am never ever going back.

Awesome burrito! A really quick and convenient fast food chain that provides great food at a reasonable cost.

The best burrito I have had! The ordering is similar to subway, where you pick your wrap, ingredients, sauces etc., guacamole and cheese are extra but its around 30p. Variety of meat and veggie options. I recommend the butter squash burrito with jalapenos! Music and theme were on point, absolutely enjoyed it! I recieved a stamp card so one day I will have a free burrito!

The food quality and service have declined the last few times we visited.

Consistently delicious food, vegan option, nice staff, very fast service, comfortable canteen style seating, good toilets.

i have been to Tortilla Reading and Mission Burrito, and this is definitely...the worst of the 2. Reasons: -the staff are not very welcoming; they definitely don't want to be there -Tortilla Reading has a better atmosphere, the burritos are slightly cheaper and you can get chorizo toppings! -All the import soft drinks are disgusting! -Basically Tortilla Reading is so much better... go there for your burritos instead. Chz :)

Tasty burrito and great quesadillas . Usually I stop to grab a burrito when in hurry, the service is really fast . I would prefer more meat rather than the beans and rice . Definitely give it a try

My favourite Mexican restaurant, unpretentious, healthy food. Fave dish is chili beef nachos. Good value too. Eat in, take away and Deliveroo.

Love love love this little fast food chain! Amazing tasty burritos and more, fast service and good pricing. It’s always on my list when I visit Reading!

Such a delicious Nacho bowl for a very reasonable price! My partner had their beef burrito and can confirm that was also delicious. Perfect for a quick bite to eat whilst shopping!

Visited at 7.45 in Sunday evening to get a take away. Staff were obviously busy preparing delivery orders which is fine, but they completely ignored us. Stood at the counter for over 5 minutes without acknowledgement. Don't mind waiting if they are busy but to be ignored is not on. We were the only people waiting We left & went somewhere willing to sell us food.

Wet taco and Burritos... Hard to eat, the ingredients are too wet and the base isn’t prepared properly.

Their burritos are always awesome

It's a little taste of Mexican food in this land so far away from the origins.

The best place in town for a burrito, full stop.

Good fast food... clean toilets

Good burritos but not good value for money.

Attentive and quick staff, great food. Was given a dirty burrito basket, which was a bit off putting even though they put on a lining before your burrito.

Not worth the price. Better burritos are there elsewhere for the same price. Staff doesn't call out what's extra

It is the usual burrito shop where one can have ones burrito composed the way one likes it. But when I commented on how little meat they put in, I got a negative comment back, though a bit more was added. Cheese is apparently an extra. One has to pay for it. How cheap can they be. And they didn't offer me any sour cream. The food is good but the service doesn't lend itself to a pleasant experience. The extra money for cheese would have been a corporate decision though. Wrong decision!

The burrito 🌯 were awesome. I wish they had limes for an option to put on burrito ( I'm Mexican - I like that on my food ). One burrito was fulfilling. The person that took my order was nice and answered my questions without sounding annoyed. I get that with some places where I ask a question about their menu or food options and they looked annoyed. They even give you a card for when you order a certain amount of food from there, you'll get a new food....so that is nice.

Lovely. The best fast food on riverside

One of the waitresses was literally mocking my English, thank you for those who try to learn a new language

Pretty decent alternative for fast food - good veggie options too

One of the best burritos I have ever eaten. Staff are friendly. I would recommend stopping here for a quick bite if passing.

Great!! Really good tasting burritos! And a lot of filling for the money

This was my favourite burrito place over the other (albeit new additions) options in town. However past two times I've had problems with the orders. First time several items missing which ruined our night but granted mistakes happen so I thought I'd give them another go. This past Sunday 26th we ordered again, 2 burritos bundles, extra chips and salsas, 2 jarritos drinks, over £33 order value. Order arrives and only has chips and half the salsas, no burritos or drinks. Get in contact and they resend missing items, another half an hour later get burritos that are poorly filled, wrong soda flavours and entirely BLACK guacamoles. I had 4 pots of guacamole all of which were darkened and smelling from day before guac which is instantly recognisable so I was appalled they sent these with our order, disrespectful to say the least and condescending, assuming the customer doesn't know what fresh avocados look and taste like. Absolutely I'll be taking my business to Tortilla or Chilango both of which have proven superior in food flavour (burritos fillings are generous and guac always fresh), as well as customer service which has declined absurdly in Mission Burrito.

This was my favourite burrito place over the other (albeit new additions) options in town. However past two times I've had problems with the orders. First time several items missing which ruined our night but granted mistakes happen so I thought I'd give them another go. This past Sunday 26th we ordered again, 2 burritos bundles, extra chips and salsas, 2 jarritos drinks, over £33 order value. Order arrives and only has chips and half the salsas, no burritos or drinks. Get in contact and they resend missing items, another half an hour later get burritos that are poorly filled, wrong soda flavours and entirely BLACK guacamoles. I had 4 pots of guacamole all of which were darkened and smelling from day before guac which is instantly recognisable so I was appalled they sent these with our order, disrespectful to say the least and condescending, assuming the customer doesn't know what fresh avocados look and taste like. Absolutely I'll be taking my business to Tortilla or Chilango both of which have proven superior in food flavour (burritos fillings are generous and guac always fresh), as well as customer service which has declined absurdly in Mission Burrito.

Tasty burrito for the price - can only compare to chipotle; which is also another American chain but considering I’m not in Mexico, tasted pretty good

Good burritos and tacos. Quick friendly service. Bit small but great.

Burrito at Reading is always great, however yesterday evening it was excellent. Was it food? Burrito was there, but Nuno and Elvirh made our evening with excellent customer service. Top people (Nuno and Elvirh)

Nuno and Elvira did a good job and service way also good!

I had a carnitas burrito. It was very small, overpriced, and almost entirely filled with rice. The carnitas was bland and appeared to be stewed rather than braised as it should be. The tortilla appears to be store-bought and soggy. The burrito also wasn't grilled as mission burritos typically are. Having recently moved from San Francisco where the mission burrito originated, I'd say this is a poor approximation of a mission burrito.

I've been buying burritos pre-covid somewhat regularly there but the following happened earlier today and I just had to leave 5 stars review. Placed an order for collection and my friend left the note saying "If you do not shout praise the sun at me when I collect, then the meal is free" forgot all about it and on pick-up guys shouted the phrase, I didn't understand what exactly they shouted and it took me a short moment to remember the note! We all had a laugh and wished them a good day. Made my day, will definitely come back. Praise the sun \[T]/

Never fails. Best burrito anywhere. Shame about location

Unfortunately, really disappointed with this. Went in for a burrito and tacos for the family and the service was a little confused towards the end, not understanding my order for a plain tortilla and a tortilla with guacamole, despite me reading it word for word from the menu. My wife wanted some hot sauce and was never offered, when the burrito was wrapped, she asked for some and was warned rather condescendingly about how hot it is. When we finally ate the food, it was very very bland. Won't be returning.

Mainly had this place for takeaway during lockdown. It's simple, straightforward but good quality Mexican food that's reliable. Perfect for a quick, not too unhealthy bite to eat when you're about town or a lunch delivery at a busy day of work

The best burritos I've ever had!

Veg Wrap nothing to write home about and pricey

Great quality burritos and fillings. Highly recommended the hot sauce.

It's.ok. Big sized burrito but expensive. Not as tasty as Chilango but pretty much the only burrito place in Reading

It's been weeks and your opening times have been listed incorrectly the entire time. I wasted my time once again travelling to you.

Not enough filling, too much rice. 2 burritos bought compared to other Mexicans below average.

One of my favourite places in Reading. Staff are always cheery, food is second to none. Always fresh and MEGA tasty. The extra hot sauce is just heavenly. Deffo give EVERYTHING on the menu a try. Wether it’s a Burrito, Taco, Ricebox or their Tortillas and Salsa..10/10 every time.

Staff were friendly. Burritos were average

It was ok, nothing to write home about.

Always loved this place, amazing burritos, yummy chips, best in the summer so you can get a burrito and a beer and sit on the riverside, still good all year though, recommended especially if you like a nice spicy burrito!

Fernando was very helpful in deciding what to have; the food was very filling and flavoursome. Would go here again

Very reasonably priced excellent burrito. Will def be back.

It wasn't too bad. The main comparison I have is against Chipotle. The burrito 🌯 here was nice but the sauce literally was going everywhere and made it quite a messy eat. Social distancing rules were being followed.

Was a busy lunch, they assemble the food as you order which is good, the wait isn't long. Standard burritos and k nachos, friendly staff at tills asked if we needed extra napkins as we are eating by the riverside. For the price its a large portion, first time trying, it's good.

Absolutely brilliant, both the food and the service. Lovely fresh veg excellent choice of meats, freshly warmed tortilla made into the best burritos you'll find in Reading. It manages it's pandemic measures very well too without ruining the experience. We're coming back

My favourite place in Reading to enjoy a burrito. Friendly staff and good range of food to enjoy. Safe environment.

Loved it. Great choice very filling great value

Smashing Burrito. Fairly priced. Particularly a fan of the peppers

Great burritos! A bit expensive those days.

Great food! Vegan and vegetarian options, good beer selection.

cheap snd cheerful, super filling, taste of mexico

Very good service and the best burritos in reading

Food is reasonably priced and of excellent quality. I'd like to see a more extensive menu and eating in to be more pleasant (it's tiny and busy).