Ming Moon Restaurant in Birmingham

Always headed for this restaurant when in birmingham, went there last about 15 months ago and it was really good food and good value. Went there yesterday and it was dreadful! Prices have gone up and quality of food has gone down. We ate very little as most of it was tasteless and only warm. Service was poor, a smile would have been nice. After we left, my husband has a really bad stomach problem which could only have been caused by badly reheated food from this restaurant. Such a shame as it used to be brilliant.

Good food but felt undervalued as a guest. The venue is large and our group had organised a private karaoke room The room was dark and cold and didn’t have the atmosphere you’d have hoped for a function room. The private toilet off the room lacked any hand soap - very poor On arrival I had to speak with 3 members of staff and none could comprehend that I had arranged as part of a party for a function room. Also when the karaoke Mike stopped working no staff wanted to take ownership to sort it out. It’s frustrating when all you want to do is enjoy yourself not chase around trying to sort things out. The food though was plentiful, hot, fresh and tasty. Choice was fantastic. Just a shame the other areas let them down.

We were here to celebrate my son’s 10th birthday I was not amused at the way the staff treated us for asking if they could sing him happy birthday I did email the manager later because of the attitude of the staff and was called back and offered one free meal on our next visit there is 4 of us so to get my free meal I will need to spend approx £70 plus drinks not really a great compensation I think the meal should have been half price next time and they should have offered to sing happy birthday to him like we had requested Maybe they need to hire some customers service specialist as this will impact on peoples decision to visit in the future Food was good But staff treat you like animals not great Mr d Chan pls take note

Reserved a table online for 20:00. Received numerous messages from the restaurant reminding us of the booking plus telling us the table was ours until 22:00. On arrival we were informed that we had to vacate the table by 21:00 after some discussion we were told that the table was ours until 21:30 what they didn’t tell us was that they would start removing the food just before 21:00 bizarrely starting with the deserts. Overall average food in an average restaurant, cannot comment on the deserts as we didn’t get any. Also a bit pricy at £21:99 per person.

Really bad cold bland food, check their food hygeine rating of 2. Its just aimed at party people getting drink and eating

Food had no flavour, not many options available, staff seemed very shocked when my friend and I tried to complain.

A party of 4 women who had never been here before. We went on spec after a matinee performance at the hippodrome. One of our party was in a wheelchair so when we approached and asked if there was a lift although there wasn't a public lift , the friendly doorman arranged to meet us at a back entrance to use the staff lift. The staff were very accomadting in taking my mums wheelchair away once we were seated. Service was friendly and attentive throughout the night. We all felt well catered for enjoyed including vegetarian and dairy free and meat eaters. There was an issue with a bubble tea which was immediately seen to. We all felt the price was good and left very happy customers 😀

If I could give it a zero I would. To start off, the price we paid for the evening food was ridiculous when seeing the food quality. The rice was hard, food was cold, and no dessert hardly on shelves. The stir fry section is cross contaminated. I’m vegetarian and I asked the guy to use a different scraper or wash it and he did not listen. Which is poor. Chocolate foundation was off with a bit of chocolate in a bowel. We have been various times which was ok but never again. We complained to staff and management who just laughed it off, bad customer service, don’t know how to deal with complaints and just care about making money. The quality was poor. Staff could hardly talk and didn’t offer any sort of discount back. They manager decided to say that we’re telling him as we’re leaving but the plates were left on the table and only 1 person ate a small amount of broccoli. Management are pathetic and will not be returning.

Ten of us had prebooked a table for the Saturday evening. Instead of having a table on the main floor we had to go downstairs -- yet the food was still on the floor above. Really inconvenient. The food was plentiful but, considering this was Chinese, very bland. Worse for my fish-allergic wife, fish and non-fish dishes were next to one another in the serving area with cross-contamination a real possibility. And the noise was over-whelming. Really sad and unenjoyable. We visited the place several months ago and it was fine then (mid-week) and so we all were disappointed this time.

Just reading the reviews I thought we must be at another place …a group of 6 ladies …it was packed so had to wait for a table ..of course drink over priced but there’s a water station if you just want a drink with your meal …we all thought it was really good a good selection we all enjoyed our food, yes we did think £22,99 exp for a Chinese buffet dearest we’ve ever paid , But we were out for a Saturday night …one thing that let it down were the toilets they were not not I won’t say on here, on the way out I said we’d enjoyed our meal, and told the lady on the till about the toilets, she’s said so many people, but she would see to it …hope she did Would we go again ..yes we would

The selection is not as high as described on the website and although the staff are very friendly, I wouldn't say the food is of great quality and the drinks are ridiculously small but everything is priced very high

The worst buffet ever. Having visited many over the years I have never seen or tasted such a bland offering of food. Since when has hash browns sausage and Fish fingers been oriental cuisines The food is poor quality and tasteless I would look to visit other restaurants

Worse buffet I’ve ever been to, in the middle of Birmingham so I knew it would be overpriced so that I was expecting. The thing that shocked me the most? Wanting to charge my 12 year old for an adult meal, I have never been somewhere where they charge on height and even said they would bring out a measuring tape (yeh really!) but if I said ok he’ll have a beer then I don’t think they would of served him so erm…… he’s not an adult! Staff all looked miserable as well not a smile in the place. The food was just average too (who doesn’t have marshmallows or strawberries with a chocolate fountain) if you want a buffet honestly travel a little out of Birmingham there are plenty that are waaaaaayyyyyyy better then this place.

So .. I don't have high expectations. But if they are broken I will make sure I do whatever I can to cause damage. Waiting for a table. That's not the problem. Stood 30 minutes at the bar and nobody even made eye contact. Serving a drink isn't difficult. They failed. Even if the food is excellent I will stand by this review. If you are going to make someone wait for a table. At least be capable of serving drinks.

Great price, hot food replaced regularly. Fairly good selection for the small restaurant. Great tastes and flavour. Nice wine.

1st time visit here very nice place food and drinks are very pricey but the food is very nice drink service is very slow staff never smiled or made eye contact over all would recommend and would visit again

Unauthentic, poor quality, expensive excuse for Chinese Mass amount of dishes, cheapest meats( if any at all) kept to temperature. Vegetables life less and over cooked Ideal if you like MSG sauce

Our first visit and the food was determinedly underwhelming. Literally everything I had tasted bland and weakly-flavoured. The tone of the place throughout was of unenthusiasm. There was nothing to look forward to when trawling the few dozen food trays, which sunk into me on...

Great choice of delicious food well worth a visit very busy avoid peak times on website. Looking forward to visiting again

Came here as we were visiting Birmingham and this had good reviews. We went at lunch and the selection was plentiful, food was a good standard and fresh. My criticism was the fact we ordered a bottle of water and it took them 31 minutes...

We had a buffet meal for 3 people and couldn’t fault the experience. It was all organised well by paying the price of the meal on entry, you are then escorted to your table and then you self serve yourself from the buffet. There was...

Lovely sushi, kind of wish I’d gone up for an extra helping before I got too full to eat any more! Staff were super friendly, and you can also order drinks from your phone which is handy. My first time trying bubble tea (definitely recommend...

Absolutely fabulous, it was my belated birthday as I had fallen the pre iod year and had to cancel this time we made it for yesterday, for 12 people we all paid independently at the beginning, it was all you can eat self service,the names...

Disgusting place. Terrible staff who are eager to scam you. Karaoke inventory is unusable… cheapest quality. Staff know that it is impossible to find any relevant music and still will try to scam the max out of you. This is my personal experience and I...

We have been coming to Ming Moon for perhaps 8 years, 1-2 times a year with my colleagues plus some other times with friends; its always been a great experience and we have always felt looked after. We visited for a friend's party, we were...

Really good food, huge selection and all was very tasty! Reasonable pricing too for the amount of food you can have in 2 hours. Friendly staff and nice waiting area. Good high quality food, especially for a buffet!

We are a group and staff supporting adults with learning disabilities. We were so well looked after. Which made our visit to ming moon very enjoyable. Thank you 😃

Great buffet meal with fresh cooking stations loads of choice and all food red hot. Duck and king prawns both excellent and the sushi was nice as well . Good selection of deserts.

Disgusting nothing about it was nice I complained to the manager who was not bothered in the slightest and continued to say he’s served 100 people. The food was bland not wnjoyeable infact looked processed. The deserts was even worse the texture of the mouses...

We caught the tail end of the lunch menu hours. Good selection food and desserts. Weren't hurried out even though it was changing into the dinner hours. Not bothered by staff and spent a very pleasant couple of hours sitting, chatting and eating.

If I could give this place a 0 I would. It was beyond terrible!!! I’ve never known a business run quite like this. Absolute shambles. I have had ankle reconstruction surgery and am currently unable to walk. I’m having to use a wheel chair to...

Overpriced and everything tastes the same, we arrived at 4:30 and was told we had to come back at 5 as they was swapping over from lunch to dinner even though diners were still eating. We came back at 5 and realised this was in...

Anything vegetarian seemed like yesterdays food. Labelled as sir fried was in a pile of watery substance. The only tofu dish had mollusc ticked box. There was no way a vegetarian gets value for money. Total contrast to meat eater who gets so much meat...

At first it’s seams a great value way to dine but really it’s not this will probably be the last time I eat in any Chinese buffet style restaurants Small tables all crammed together no real service and lots of bland food and expensive for...

I can never understand the bad reviews for this place. We have been alot of times, although this was our first time going after covid. We arrived at 5pm on a saturday and it was starting to get busy. By 6pm I would say there...

Absolutely love the idea behind this place. I’ve been here more times in April and will continue to go back although I would say the food was a little bit colder in the lunchtime period than it was on the evening period

Me and my partner arrived at 10pm after visiting the nearby comedy club. We enjoyed a variety of dishes and staff were very friendly and it was lovely to see them smiling and laughing! Hope management are kind because staff worked very hard. Food was...

I have given an average based on the minimum variety of foods the buffet offers. I have to compare the Ming Moon against other buffets I have visited, and in terms of choice, you don't get much for the £14.99 you pay. I can't fault...

We arrived at the restaurant just after 8pm and got told the table is normally ours for 2 hours but the restaurant was closing at 10pm so had just under 2 hours which was fine for us, Just after 9pm they started cleaning the restaurant...

The food here is excellent and definitely worth the money and the staff were excellent, I live out of town but definitely will be revisiting on a monthly basis

Over crowded, not disabled friendly, dated decor, sticky floors, beware of service charge. Needs updating.

Me and my cousin came across this place by chance, we need visit on a Saturday evening so was very busy! We were told a 20 minute wait but were seated in less than 10minute! Buffet was well laid out, food was a great variety...

The food was good quality and the staff were very welcoming and helpful. We really enjoyed it and would definitely return!

Visited here for lunch as a family of 3. The restaurant itself is a very pleasant place to eat - tables nice and spaced out and nice decor. The food was excellent. Unbelievable choice for a lunchtime and all very tasty including the desserts. Price...

If you want good food go somewhere else. If you want to be treated as a customer go somewhere else. If you want wait in queues for a plate or to be treated as the make you a favor to take your money then this...

In this post pandemic world our favourite restaurants are not always what they once were...service has particularly suffered in my personal experience. Not the case here! Thank you Ming Moon for making my son's birthday a wonderful experience with your attentive and delightful staff. Clearing...

I had to give it one star because there are no minus stars available. Massive Chinese food lover but Ming moon Birmingham was THE WORST food I’ve ever eaten in any restaurant and the jumped up ignorant rude staff were a total disgrace and very...

We booked our table for a late lunch. Arrived and were quickly shown to our table. Server arrived to take our drinks order. A very good selection of good quality dishes to enjoy. Sushi bar, stir fries made to order. A vast choice of starters,...

We go to Ming moons often and always enjoy the food, the foods presented nicely and always kept topped up, it’s a extremely clean and well run restaurant, 😊

Not the best of welcomes, took a while for someone to welcome us. Once greeted, payment was taken up front, not sure if this is normal. Trying to order drinks at the bar took a long time as orders from tables were prioritised over people...

Staff are friendly. Food is mostly good and was all hot. Everything was clean. Prices are reasonable (£16 for all-you-can-eat on a Saturday). The place was packed and everyone seemed happy.

Last business group dined here Mixed reviews from the group I would say you get what you pay for One negative the chicken balls were more like bricks.

They don’t wash their hands before prep and the food isn’t nice got food poisoning keep being sick. Do not recommend. Buffet food is never nice.

Ci sono andato con amici domenica scorsa ed e' andato tutto alla perfezione, grande scelta di piatti di cucina asiatica....

We hadn't been to a Chinese buffet since the pandemic so thought we'd pop and have a meal here. Evening cost was £19.99, but for that you do get more menu items suck as duck and pancake in the evenings. Staff that came to our...

Came here on Friday night around 9.45 pm . Very warm friendly welcome seated very quickly very good Food Hot delicious & tasty ! would recommend

Came here with a group of friends for the buffet lunch while recently working in Birmingham. Great choice of dishes, all the food was nice and hot as well. Staff were really attentive and cleared used plates from the table regularly. Really good value for...

We visited the venue on a Saturday evening. The food was awful and tasted dreadful. The only thing the food was better than was the shocking service we received. Rude, arrogant and no respect for any of their customers

Das Essen ist hier sehr teuer, aber qualitativ schlecht. Der Service ist recht unfreundlich. Kurzum: Man sollte besser woanders hingehen,

Worst value for money. They charged 2 children 12/13 full price for their meals The standard and choice of food compared to a visit last November has deteriorated considerably. I will not be using or recommending this restaurant again

This has the opportunity to be much better. Food was pretty good but labelling and signature needed to understand where all the food is. Waiting staff didn’t seem to care about any level of service and it took forever to get drinks. Guiness was awful...

We always return to Ming Moon and it is always a great atmosphere - they never disappoint. The food choice is huge, and I especially love their sushi and dumplings section. Would definitely recommend to anyone looking for a top class all you can eat...

Wow what a great buffet the best I’ve been to in along time. Excellent choice excellent live kitchen

Came here with my boyfriend for dinner, great selection of food, is clean, has good service and ok priced too. Would definitely recommend"

Very cheap for evening buffet with big range of dishes to choose from, decent range of deserts to choose from as well, however the food is quite greasy and is not of the greatest quality, can’t see me going back as just too greasy

Higene!! Very poor, handle on door to toilets covered in dried on food. A little boy wet himself and staff casually wiped not all of it up with blue roll, no anti bac used, leftover wee left on dining room floor. Waitress wiped table, no...

My wife and I wanted a chinese buffet in Chinatown and as this was the only one we went in.We are so glad that we did, the choice and quality of food was amazing, the staff were very attentive without being intrusive. The atmospehere was...

Best chinese restaurant I ever been so far. The variaty of food and quality is amazing, a place to come back.

Ok I understand a buffet is never going to be the best food but there was so much food missing that was advertised on their website. What was available was nothing special and so dry I couldn’t bite the chicken pieces that came with the...

Absolutely in love with this place, each time we go there we are never disappointed, love the food the atmosphere and the service, highly recommended.Best buffet in Birmingham

im client long time in this restorant , No like now i find hair in kalamar was big hair hope to trust

Attended during lunch their lunch period yesterday, and for £12.99 I cannot complain, great value for money. Good variety of food and desserts to choose from, I will be returning in the future!

Visiting for the first time today was a nice experience Plenty of choice and staff very attentive Only things I would have liked to give a five would be clean the entrance as I nearly turns around as first impression was not good, beautiful tiles...

The food was amazing! The private karaoke room was such a good experience and the staff were incredible hosts. Byron especially was fantastic at his job! Kudos to all.

I don’t usually do reviews unless i feel this is important, now everyone go and form your own judgement this was just mine and my partner’s experience (two black people), we went in at quater past 10. I understand this is late, however no one...

All you can Chinese , the selection of Chinese food is poor for the size of the building and how many dishes there actually is at a Chinese takeaway and what’s actually on isn’t great. The theme of the place needs updating it’s so outdated...

On entry before we were able to order a drink we were being directed to pay so we did and they said this was the new policy which made it really time consuming and belittling when we needed to order another drink, they told us...

I would not recommend ming moon Chinese karaoke and the fact the manager promised to call me mon to discuss and no call has given no option to put this review so this is what happened 19th feb 2022 my 50th birthday party hiring the...

In my 52 years, I have had two memorable worst meal experiences UNTIL today. Upon visiting Ming Ming, I now have three worst meal memories. Awful food, don't bother. £30 down the drain.

I watched the chef at the teppanyaki use his hands to scoop out raw chicken then did not wash his hands before scooping out new peppers and mushrooms. Watered down chocolate fountain, sticky tables and absolutely stinking toilets. I certainly won’t go there again.

Will never go or tell anyone to eat here again, especially after the manager being racist and verbally abusive towards myself and family. We had a booking for 15 people, everyone paid. The manager approached us in a rude manner shouting at us to leave...

Visited during 1/2 term at 630 pm - it wasn’t packed and we got a table within 5 minutes, it’s great that you can help yourself to water and there is a wide selection including fresh stir fries and crepes- the food wasn’t that hot...

So after a month of my partner organising our friends 50th birthday the experience we had here just ruined the night. We paid £160 upfront weeks before and my partner on the day accidently transferred 298£ to there account to which she called and explained...

My Husband i visit Ming Moon today for valentines day. The restaurant and the food is absolutely delicious and the staff and really friendly and great. My only disappointment was the restaurant isnt very accessible for wheel chairs, the staff went above and beyond Sidra,...

I’ll keep this short. Don’t. Worst night of my life. Staff, poor. Food, even worse. It was so packed we saw a tin of sardines leave… I’m surprised this place hasn’t been shut down by health and safety already. Minging Moons Covid buffet. Not sure...

We’ve been here several times before and I don’t remember it being this bad….. it really was awful. We went prior to a show at the hippodrome. Arrived just after 5 thinking they food would be fresh as the evening menu starts at 5pm. However,...

Fun atmosphere, lovely, friendly staff.. Wonderful freshly cooked food. Walked in, ate so much rolled out.. Definitely visit again

One of the best Chinese buffets around. Hot and tasty food, regularly topped up and checked by the super friendly staff. Great value for money. Food is to die for. Thank you.!

I’ve been here many times and have always recommend it. I came this evening for a pre panto meal with my mom and left after 20 minutes majorly disappointed. I paid £40 for two stone cold meals that neither of us could eat, it was...

Went here before the theatre about 4pm on a Saturday afternoon. I didn’t think it would be that busy, but it was absolutely packed!! We were crammed in the small bar area, even though I had booked a table and it was at the right...

Best Chinese buffet I’ve had! Great selection of dishes, reasonably priced, friendly staff, quick drinks service, buffet constantly refilled, massive desserts section. Only one small fault was there seemed very little sushi choice, however everything else made up for it. A special mention must go...

Today me and my partner went to Ming Moon and the most simple way of putting it…it was awkward. We had two waiters at the start just standing at our table not saying anything and then for the rest of the time we were there...

We went for a karaoke night, which was located two floors down from the main dining area. We wasn’t sure about the serving process but it turns out, we had to go up and down the two flights to fetch our own food. Not a...

Good meal last night with the family...but very disappointed that the chocolate fountain was not available...reading the reviews this is a common complaint ..come on Ming Moon get it fixed

We've been here before and had a really lovely time. I can't fault the food. What I ate was very nice. However there were a few niggles this visit. The niggles ruined the great memory of our previous visits and will probably stop us going...

Nice quality food. Stand out dishes for me were the dry fried sichuan chicken, braised pork belly, the honey char siu and the chicken wings. Also didnt feel overcrowded even though we visited on a Friday evening. Would recommend for variety and value.

I think the price was too high for what you actually got. There was no seaweed, no prawn toast etc, no chocolate fountain or ice cream! There wasn’t that much of a variety considering it was nearly £20 pp. disappointed this time

Love Ming Moon! Staff are always friendly even though they are very busy. The food is amazing and the all you can eat for £10.99 is great value. Special mention to Mariam, the awesome staff who seemed to be everywhere she was needed at once....

Myself and family members which consisted of 2 other females went to Ming Moon as passing trade 30/08/2021 at 3.20pm. Met at the top of stairs by Danny (don’t know his exact designation at restaurant) , who proceeded to tell us that it would be...

Absolutely disgusting horrible service and tacky food. The manager was extremely rude MEASURE KIDS BY HEIGHT TO CHARGE PRICES A we had a 6 year old and 10 year old we as parents are tall so so are our children who don't eat much and...