Based on 524 opinions finded in 1 websites
Based on 524 opinions finded in 1 websites
Nº 344 in 516 in Renfrewshire
Opinions
Should be ashamed of themselves, full of illegal immigrants. Absolute scumbags. Was a nice hotel too.
Neil Anderson . 2023-10-10
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Had a function at the watermill for my fathers funeral and acomodation rented which was great even for family from paisley.would recomend for anyone who wants a clean tydy high standerded function suit x hotel with history in a hurry to seems to suit all needs in my opinion
Colin Cjay Greene . 2023-05-30
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Now a hotel for refugees, not open to the public
Brian Jones . 2022-09-29
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Fantastic full scotish breakfast.
lee higham . 2022-07-14
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Only use this hotel as a last resort. Ancient furniture in room, windows rotten, pork steak we were served couldn't be eaten, cooked breakfast all dried up. Oh, and unless you're early you have to pay for parking (Hotel has 12 free places, otherwise it's pay and display, per hour rate)
Alan T . 2022-07-05
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Perfectly adequate for a nights sleep. Good location
Dave Findlay . 2022-06-30
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Errrrrr, don't know what to say.
Philippa Stephen-Martin . 2022-06-30
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Staff are really nice and can't do enough for u... Would definitely recommend it..
Kevin Mccavanagh . 2022-06-26
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We booked the most basic room just a day beforehand. We arrived 2 hrs before check-in and the reception lady was kind enough to arrange a room as early as possible. There is a big waterfall next to the hotel. The hotel doesn't arrange taxis but you can call them up to ask for a taxi company's number if needed. Overall nice hotel.
Abhinav Kumar . 2022-06-24
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I stayed here with my cousins and it was terrible. my cousin has her wedding for 2 o’clock and they told us to get out of the room for one. They knew we would be staying there for 2 or 3. We got moved rooms 3-4 times. One on the third floor then moved next to the other room. Another on the first floor and then got told to get out for 2 o’clock, we ended up staying in the honeymoon suite. The front desk woman was very un professional. The beds we’re falling apart, There was blood on the sheets, a dead spider and a big spider web covered in flies at the top of the roof. I do not recommend going here.
Realbropro29 . 2022-06-12
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The hotel staff seem friendly and welcoming,Simple check-in.The room was ok,clean and tidy,a bit dated and could probably do with an upgrade.The bathroom was ok too,shower I had was a bit low and old,There was a loud noise when turning the water on,old piping I guess It's situated close to the centre of town,train stations,shops,bars and restaurants etc.
Franny Reilly . 2022-06-10
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Walls so thin you hear everything, didn't sleep well for the neighbours watching telly til the wee hours, the welcome was great even let us check in early as for location the hotel was greatly situated
Sharon Tyson . 2022-06-03
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We stayed at the Watermill Hotel after unfortunate events, but we are so glad that we did. The hotel itself has a lively charm to it, the location was perfect (a few minutes by foot from the city centre and close by the airport by car) and the people there were so compassionate. It was a really personal experience, thank you for everything! Can definitely recommend!
Remco B. . 2022-05-26
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Very old hotel, with great character, beds are old but comfortable lovely view of a small waterfall, tea/coffee/iron/ironing board available..Will definitely use again
Pamela Mc cann . 2022-05-14
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Booked a night here, had to change date because of Covid. Was told just to call anytime to rebook. When I called, was told that as it was over 3 months before, I couldn’t. I asked to contact a manager to appeal. Was given email details. Emailed, no response. I emailed asking how to complain, no response. Have stayed here dozens of times over the past 30 years. Never again.
Chris Dunlop . 2022-05-07
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Excellent location, lovely room overlooking the River, food very good and good choice, excellent staff and friendly atmosphere
Colin staples . 2022-04-24
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Nice location and views. Very good value
Sue Moran . 2022-04-24
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Basic but cheap very old fashioned.
Granville Hawke . 2022-04-14
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Great value for money. The room was warm comfortable and clean. The breakfast was delicious and plentiful. The staff were very friendly and helpful and I would definitely stay again when visiting the area
Chrissie Harrison . 2022-04-11
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Very clean. A little dated but great value.
Gary Cotten . 2022-04-06
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Just dropped a little on the range of evening dining available but otherwise a great stop on our way through Glasgow.
Richard Baines . 2022-04-06
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Great place to stay, pretty good location, nice staff, good food. Would have liked to see complimentary toiletries in the bathroom
Layne Willingham . 2022-04-06
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The staff is very welcoming, polite and very kind. Perfect breakfast that’s included in the price and chef remembered my order from day 1 😁👌🏽 Some bathroom interior could be refreshed as the building is quite old but I’m not too fussy and that didn’t bother me. Thank you WaterMill for your hospitality!
Elena Eagle . 2022-04-05
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Comfortable rooms, great food and friendly helpful staff. Would highly recommend.
Fiona Kay . 2022-03-18
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I booked this hotel as it was close to where I wanted to be and the reviews seemed ok I had a room on the third floor overlooking the waterfall. Room was cosy quiet and comfortable not big but ok. The shower ceiling was a bit low for a tall person. A few cracks in porcelain in the bathroom. You could argue that the decor was tired but overall I liked it and would go back. Has character. Staff were nice and friendly and good breakfast.
Richard Hogg . 2022-03-16
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Dated furniture and decor, by has everything you want at a reasonable price. Good location and friendly helpful staff.
S M . 2022-03-08
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The only thing on the up here is the staff, and the breakfast was ok, but this place needs a serious overhall, right down to the toasters, it has seen better days and need more than just a lick of paint, window frams in our room were not far off of falling apart, and could only just see through the glass due to dirt, but if honest, you get what you pay for, if you only need a bed to put your head down on, this will do
steven colbeck . 2022-03-07
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Not the most up to date, but welcoming and comfortable.
Derek Brand . 2022-03-01
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Nice rooms lovely staff great breakfast
Lorna Kennedy . 2022-02-13
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Great price and location, the staff are all very helpful and friendly, the rooms are clean but could do with a refresh.
martin mclean . 2022-02-11
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Lovely place to stay even if my room was haunted!
Marie C . 2022-02-05
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Top class hotel, would stop there again if I'm in the area
Steven Robinson . 2022-01-26
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Too many stairs to function suite
iridis alpha . 2021-12-13
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Lovely view over the mill. Chef got us in for breakfast even though we had missed the time. Breakfast was excellent. Rooms are basic but tidy. Reception staff friendly, excellent value
Julian Roberts . 2021-12-11
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We did not stay here. We booked and then covid happened, and we still have not been able to travel. We were spending 6 weeks in 3 countries and all of our hotels (even though we had all non refundable rooms) gave us our money back. But not here. We are still unable to get there due to the pandemic and this hotel is still not willing to give us our money back nor are they willing to extend the credit that they gave us. We will stay at any other hotel when we do go because their customer service is lacking which makes me wonder about their overall service. Sadly disappointed with the customer good will!
Andrea Belrangodoucet . 2021-12-10
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Awful hotel noisy all night, window was jammed bloody freezing, fire slamming screaming twice on separately days second time at 6.25am due to poor chefing skills, some staff were nice some were miserable as sin. Hotel needs a serious modernisation, doors slamming all night long, yes it's cheap the price does reflect the hotel conditions and decor. Will never stay again my whole family agree it was rubbish. Its a shame it used to be so much better, needs massive investment to bring it up to at least a Premier Inn or similar basic accommodation.
Ian Douglas . 2021-11-26
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Value for money, room was comfortable and warm, good bar and restaurant, excellent location.
B M C . 2021-11-24
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Clean friendly helpful staff.comfy bed would stay there again
Jean Riddle . 2021-11-20
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The rooms need updates and maintenance but the staff was great and was a good value.
Jeff Benavides . 2021-11-16
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All good. Clean rooms, friendly staff. You may need to duck if you are very tall
John Paul Kearns . 2021-11-10
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Spent the weekend in this hotel it is a lovely place and spotless clean with very helpful staff, would highly recommend it
Margaret Rennie . 2021-11-01
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Very bad sleep due to a noisy neighbour and a noise that sounded like a lift going all hight. Hotel in need if modernisation although the food was good.
Maureen Morgan . 2021-10-25
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Nice cosy atmosphere staff great nice location
mick graham . 2021-10-25
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The view from my room 109 was stunning you good see the see the waterfall literally on top of you, awesome. The rooms do need updating, but for price of the rooms you can't fall off, staff were lovely, very welcoming, I would come back in I was ever in Paisley again.
Charlie Morrison . 2021-10-25
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Very friendly staff. Good accommodation and food.
Frances Warwick . 2021-10-22
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Great value for money, cosy rooms and friendly staff
Gerry Campbell . 2021-10-14
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Clean. Friendly staff, very accommodating. Breakfast was superb.
Robina Copson . 2021-10-14
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Nice accommodation. Good food. Friendly and helpful staff.
Kathleen Cummingham . 2021-10-13
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Great building but inside is very tired. There were cobwebs on the inside of windows in dining room, in bed room the carpet had rips, the floor boards feel as if they are broken, cleaning of vent in bathroom requires to be undertaken, toilet paper is cheap single ply, attitude of staff left lot to be desired especially at breakfast. The continental breakfast consisted of couple croissants, cereal, cheap bread for toast and couple of yogurts. Four toasters all plugged into coiled up Extension cable (Health & safety). Price was reasonable with extras for breakfast. With some tlc this beautiful place could be very up market and stunning.
Jim Wallace . 2021-10-06
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Rooms are fairly basic but comfortable. Has a very relaxed atmosphere. Food in the bar is excellent. Breakfast is buffet style and has a good choice. Ideal spot for the West Coast without being in the hustle of Glasgow. Great for couples.
Dean Curwood . 2021-09-29
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I went for a wedding, which the full day was fantastic. Food great. The humourous celebrate was great. My only fault was the wedding speaker's should have had a microphone. Nobody at the back could hear the speeches.
sylvanna lennon . 2021-09-27
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Friendly and helpful staff, hotel overall is quite tired and dated
Megan Woodness . 2021-09-26
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Convenient comfortable bar prices expensive
Joseph Chambers . 2021-09-23
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Room was good but rest of place need updated.
Donald Chisholm . 2021-09-15
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Quaint little place,staff were very nice and the sandwiches and cakes were good.
pauline dunning . 2021-09-14
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Just arrived and got a lovely room overlooking the water. The room is clean and large.
Graham Oldershaw . 2021-09-13
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Not the worst hotel I’ve stopped at needs a little update
brian herdman . 2021-09-04
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Rooms clean and tidy,everything you'd need for a short stay,staff friendly and helpful
Robert Lewis . 2021-08-30
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Great friendly staff good food clean comfortable rooms
ian wylie . 2021-08-14
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Very comfortable bed. Friendly, helpful staff. Excellent cleaning service. We stayed here for a week and our room was perfectly adequate and good value. The bedding and towels are very clean and good quality. The shower room was nice and clean. We had a room with a view of the weir and the sound of the water was minimally invasive and quite soothing. The hot water was not working initially but was sorted straight after reporting the problem. There was good regard to covid restrictions during our stay. The hotel is very convenient for stations, buses and the town centre. Also has good connections to major roads. The only slight drawbacks are the very limited number of car park spaces (although there are additional spaces in a paid car park, right in front of the hotel car park - not operating whilst we were there due to road works), the very small lift and the smoking area right by the main front door. There is a dining room which looked very nice and a public bar, neither of which we used. I would certainly I would stay again.
Marian Watts . 2021-08-10
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Plus side excellent staff, breakfast very good Minus side room decor tired (but clean) shower presure non existent.
William Marshall . 2021-07-27
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Out dated room had large black stain smelled fusty ,looking forward to sitting in beer garden in this glorious weather and it was appalling no beer garden its so rundown and neglected won't bee back, only good thing was the breakfast
Karen Lauder . 2021-07-25
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Great backdrop for photography.
Paul Toner . 2021-07-22
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Staff were fantastic, couldn't fault them, the room was basic.
Kenny H . 2021-07-16
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Disgusting management, booked with booking.com only to find they sold the room to somebody else then accused us of lying and that we haven't booked here even though we had proof. asked for management and the old Scottish women lost her temper! Refused refund but luckily booking.com refunded and said they will be reviewing my concerns about the hotel! do yourself a favour and book elsewhere. Place looked and smelled like something out of a horror film inside! AVOID
Dark Arts . 2021-07-11
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everything was fine until the shower, the water was cold but I would like it to be hot
Daniel Ivan . 2021-06-27
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The place ok good but only got bottle beers
Malcolm Dale . 2021-06-24
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Great wee hotel, decor a bit dated but quaint. Staff were really Helpful, would stay again. Brilliant bfast
Lawrence Johnson . 2021-06-20
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Lovely location fab breakfast but decor could do with updating
claudette young . 2021-05-21
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Nice hotel good location but I don't know why they didn't do breakfast has the restriction have now been eased and restaurants can serve food indoors with out alcohol.
Tom Hannah . 2021-05-09
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I love the Watermill and have returned many times. Incredibly comfy rooms and the free WiFi is amazingly fast. Hoping to return soon!
Liam Hay . 2020-11-10
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Lovely place booked for funeral tea ,staff were very attentive, food was delicious and hygiene safety for covid was excellent
anne will . 2020-10-28
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Great value for money Central location. Staff upbeat in these difficult times
David McCaig . 2020-10-14
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Staff friendly, food basic but edible, beds uncomfortable
Bartholomew McCaffery . 2020-09-16
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A great hotel staff very attentive great views of river great breakfast
colin watts . 2020-09-15
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Nice old hotel with character unlike the many chains that abound
Martin Malcolm . 2020-09-12
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Staff were excellent. Rooms clean etc etc perfect for a quick stop
Tom Grierson . 2020-09-10
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Nice to get together for a funeral tea.
Jane Harrison . 2020-09-08
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Food was good as was the beer friendly staff nice clean comfortable rooms friendly staff
Brian Mcwilliams . 2020-09-05
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Excellent value for money, comfortable rooms , although could do with updating , but this is made up for with the excellent food and the staff who were 1st class
Phil Petrie . 2020-09-04
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Not welcoming ,standard has dropped severely in all areas
Brian Morris . 2020-09-03
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The staff were all lovely and the room was clean and really reasonably priced. Thank you.
Dave Martin . 2020-08-31
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Lovely staff. Food was good and had a good room looking over the river!
Morag Wild . 2020-08-29
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Even if it makes sense in all aspects,
Simon X . 2020-08-16
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After a funeral a tough time the staff were polite and friendly and the food was excellent
Brian Grady . 2020-04-20
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This is a great friendly cosy place near to all amenities staff are wonderful and a fantastic breakfast great value for money
Gayle Henderson udokah . 2020-03-03
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Old flour mill building Situated on the banks of the river Clyde.The staff are very friendly and helpful the building rooms could do with an update. All in all a friendly atmosphere and free WiFi. Picture from room
lionel . 2020-03-03
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Nice and cosy ..and food was really nice and staff were very helpful
ian larsen . 2020-02-26
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Friendly staff and good room with great views of the river Cart.
christopher forrest . 2020-02-25
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Poor food and service, not clean
Allison Jackson . 2020-02-16
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good location, close to a supermarket, warm, clean linen. The rooms are small, cramped for two
Aleksandr Kulida . 2020-02-09
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Great location for exploring Paisley. Lovely view if you get a room overlooking the River Cart. Beds a little on the firm side & water pressure a little poor in the shower. Rooms are clean & comfortable. Staff friendly & helpful. Nice bar area with plenty seating. This is our second stay & we will be back 👍
Fiona Torbet . 2020-02-05
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It is old but quaint and comfortable. Food very good. Ann was very accommodating in booking me in at short notice and John also nice and friendly.
marj gass . 2020-01-31
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Very cosy rooms with a sense of old age and character. Great food. Great service, very nice staff. Thanks guys. Would definitely recommend.
j . 2020-01-21
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Welcoming staff making a real effort.
Dennis McLafferty . 2020-01-14
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Excellent New Years Day lunch, good selection from set menu, attentive service.
Allan Halliday . 2020-01-11
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Good friendly hotel in great location
John Crawley . 2020-01-11
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Stayed here as a overnight on hogmanay, the hotel is very lovely the room is extremely large and well equipped, yes the rooms might look dated but the rooms feel welcoming, the downside is with the car park being council owned and pay and display, I would have expected free parking for hotel residents, we had a meal in the hotel which was well priced and extremely delicious, we sat within the bar for drinks that evening and night, it was quite due to most residents being out in the town centre but the bar tender JP was extremely welcoming, very professional and well mannered, breakfast was lovely with a lot of choice, will defienlty return for more stays at the hotel as its worth every penny!
Colin Mckay . 2020-01-08
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Really nice staff and helpful old building needs a little renovation doing to it apart from that really good stay thanks
Steve Bundy . 2019-12-21
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No hot water apparently the taps and shower has to run for about 20 mins, couldn't regulate the heating as Switch was broken and window wouldn't lock and was noisy due to the wind..
John Mylet Howie . 2019-12-17
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657 Opinions
Customer service is absolutely shocking