Merchant’s Halesowen in Dudley

Great fish and chips and friendly service

So we came here for new year eve we've drove passed it many times so we decided to have a fish and chips from here...omg the food was delicious. We had 2 large fish and bag of chips curry sauce and chicken burger.. best fish and chips we've had in ages. Definitely will be coming back again.. staff really friendly too.

Placed an order online for collection, took my money order went through turned up to collect, and they were closed! opening times state they should be open, rang the number on the website over and over no answer…. Nothing on social media about having to close absolute scam and awful service. Fine if you’re closed but turn online orders off!!!

Halal food is mixed with other meat stuff Lied to me

Probably the best chip ship this side of birmingham but 2nd time turned up to find it closed because they have not bothered to update there opening times sat in pub across road seeing quite a few people turn up only to be also disappointed

Best fish and chips ever and the lady gave incredible customer service

O M G the absolute diva running that counter deserves a raise 💜 wasn’t feeling that hungry so got a mini haddock meal hmm and she showed me all the drink will be back xxx mwah

The Mini Haddock Meal from Merchant’s Halesowen is a delightful treat that has captured the hearts of many, This meal features a perfectly cooked piece of haddock, golden and crispy on the outside, yet tender and flaky on the inside. Accompanied by a generous portion of thick-cut, golden chips, the meal is a quintessential British comfort food experience. The haddock is lightly battered, ensuring a satisfying crunch with every bite, while the chips are seasoned to perfection, offering a delightful contrast of textures. What makes the experience even more memorable is the service provided by the iconic DIVA 💜 behind the counter. Known for her charismatic and unapologetically sassy demeanor, she has become a local legend and a viral sensation. Her playful banter and signature “hmm” noises add a unique charm to the visit, making every customer feel special. Whether you’re a regular or a first-time visitor, the combination of delicious food and the unforgettable personality of the DIVA 💜 ensures that a trip to Merchant’s Halesowen is more than just a meal—it’s an experience

Got the mini haddock MEAL💜 goes great with a pot of curry sauce, always get plenty of salt and plenty of vinegar. SERVED 💜by diva DESTINY💜

Loved my mini haddock MEAL 💜 with curry SAUCE 💜 served by an absolute diva 💜

Ordered 4 large bags of chips for a party we were having at our house. 3 half decent sized bags and 1 with hardly any in, not even a cones worth. We had to ration the chips out. £16 for average chips is a joke. I'll use Kent Road again from now on

Got a mini haddock it was delicious even asked if I wanted a lemon hmmm. They just need to add address to TikTok bio so people know where to go

Went in as they advertise a gluten free menu. The chip shop it's self is clean and busy. The service and the food is not so good unfortunately. We placed our order and waited patiently, my husband asked a girl who was dealing with mostly the cooking about the sausage to be answered quite rudely. She started throwing the food from the fryer into the heater . We waited over 20 minutes as the sausage was done with no batter and the chicken bites wasn't put in the fryer! To be honest the young lad working in there is the only good thing about it. We got home and the gluten sausage was undercooked and the bites were over cooked . The none gluten food wasn't great either the battered sausage was like rubber and chips were cold. The girls attitude quite frankly is not acceptable it's left my husband feeling quite disheartened as he's new to gluten free and this is not great . £18.50 what a waste of money

Reasonable quality food and prices. Small and large meal options to suit appetite.

Asked for a regular portion of chips and they gave me a small portion.

Why do you guys keep coming on my Instagram !

Got to be honest, the beef burgers are the best I've tried from a chippy ever and actually look and taste much better than I've ever experienced before, and the chips are perfect too, not really greasy or dry either. Haven't explored the menu any further to date as I've only recently discovered this place and it's not just around the corner unfortunately, but I have to say that won't go anywhere else if I can help it, all of the staff are friendly and polite and the shop is well maintained, looking forward to my next visit in the near future 👍🏻

Really disappointed at this place today just paid £13 for fish and chips and got a nice piece of fish with a handful of chips it's ridiculous for that price I counted 20 chips see below

Slow service but the food is worth the wait.

It’s ok, but was expecting better when comparing with shop in Bewdley

Always a friendly welcome with good food, no matter what we have

Wasn't the best to be honest. £25 for 2 large cod meals and with both we had some very undercooked chips. The fish were cooked lovely but the batters weren't great. I'm no expert but it was too thick in many places and on the underside it was solid/burnt.

Not really a takeaway person but I thought I'd treat my daughter. Soo disappointed . Food was terrible

Excellent customer service, staff are very friendly, food quality is outstanding and always fresh highly recommended.

Not many tables, a bit unclear whether it’s the waiter coming and taking orders or whether you’re supposed to come to them and order food. Food was mid at best, nice gravy, chips were ok, fish was a bit tasteless maybe just because I had cod. Not impressive but not bad either. Food was served in about 10-20 mins since ordering. I don’t think I would come back again.

Being gluten free there isn’t many, if at all any fish and chip shops that serve gluten free in Birmingham. Wonderful food, you can’t tell it’s gluten free and there’s a list of items you can get, you aren’t restricted. The staff are wonderful too. I’d recommend 😁

Price of food higher than advertised on their poster and tend to increase every time I have visited. Ordered kebab in pitta and bag of chips. The chips were ok but the kebab was cut a centimetre thick as if a child had cut it using a dinner knife. Have decided to not return again and can’t see this chippy continuing to trade if this continues.

First visit. Nice fish & chips.

Very polite staff excellent food reasonable prices

Really nice food and really nice people

Absolutely disappointed. Definitely I don't recommend.

Only thing is the times are incorrect online it shuts at 2 an reopens at 4.30 till 8.30

Disappointing how poor this place has deteriorated. Absolutely lovely when first opened but seems to have lost their way. Past 3 experiences have seen a £1-2 price increase, smaller portions & tasteless chips. Closes at 8.30pm but god forbid turning up at 7.30pm, nothing hardly left every time! Hope things change and get back to how they were.

Excellent food and service defenate 10/19

Just ordered a mixed gyros meal. They had none of the Greek sauces to accompany it. They also only had one of the meats available. I requested mayo and hot chilli instead. Upon getting it home the gyros was very disappointing. It was less of a gyros and more a mixed kebab meat with half a pitta dropped on top. I was given the wrong sauces as well. Whilst eating it I found a peice of plastic in the meat. It cost me £9. Will not be going back

Always lovely food and the staff are amazing

Asked for chicken burger and they had none so got a beef burger instead, the lady gave me 5% discount ( she never had to) staff are so friendly and food is amazing

Always great food. Never had any complaints.

Friendly people and food is great!

Really friendly & well priced chip shop. Food is always lovely & would highly recommend them

Always fast and friendly service, lemon with the fish and chips 🍋

Good food and happy staff - say no more. Queue sometimes long but everything is fresh as fresh - you get what you pay for

Nice and clean; friendly service

Really nice fresh hot food Lemon on the fish was a nice touch too

Very lovely staff, delicious food and great service!

Great food, large cod & chips was great and I have high standards. Really friendly staff

Clean shop, friendly staff and good chips!

ABSOLUTELY incredible food, tastes amazing, service is so nice, staff are lovely, especially leoni❤️❤️

Great food and friendly staff.. Peri chicken is 🔥

lovely place great food. good qualtity

Good food quality and lovely staff

Love their scampi and battered chips. Polite staff!

Fantastic fish and chips and service

Wonderful food. Wonderful people

Best chippy in Halesowen.. pleasant friendly staff.. no order is any trouble.. banging chips and kebab 👍🏻

Never been disappointed with the food, staff are always friendly.

All good. Chips are tasty and staff are polite at all times.

Very friendly staff and the food looks delicious. Freshly cooked to order so not lying around in the heaters.

Very good food and good service. I would recommend them

Disgusting kebab, either burnt or with pieces 1 - 2 inches thick, its as if a child got a hacksaw and decided that will do, chips were average, service was good, however quailty is no where near parkes who were the previous owners.

They denied all school kids after waiting for an hour and a half they was really rude screaming in my face it was overall disgusting DO NOT GO!!

Wasted all my time coming from dudley only to be told their was nothing left at half 6. it's all a scam to get customers in but they should have prepared more stock.

Fantastic food fantastic staff. Always clean always happy to see you.

Beautiful food amazing service friendly staff

1p for fish and chips. Gorgeous

Always good food ....lovely staff ....

Half the menu is never available. If you want anything other than fish & chips it’s not the place to go! Much better chip shops in the area.

This has been our chippy for a while now ,whenever I've gone in in the past it's usually lunchtime and the man will ask for your order and then cook it freshly and it is always lovely but today I went in at 4.30pm friday 24th May and the food was already cooked and it was awful, dreadful, all the food must have been cooked an hour or so ago ,the chips where hard and dry and the fish was no better the batter was solid and so was the fish ,the donor meat was dry and rubbery disgusting the lot of it, there was 3 woman there ,no sign of the man that usually cooks the food ,he probably cooked it all at 2pm and then left ,next time if the food in already in the heater I will turn round and walk out

Nice chicken curry and rice. got too much food, stuffed.

Chip ship was not busy, place was clean, so 4* for atmosphere. Man serving really pleasant. However chips absolutely discusting firstly £4.20 for a large bag, fine accept that, however if they were edable. Saturday daytime, these chips were definitely from the night before, solid, dry you couldn't even find any potatoe in them. Won't be wasting my money again. This was the only chip shop open in the area, I'd wait until the others opened

Poor meal and experience last night. Had to wait 30 mins to be served, not sure why as queue wasn't long (I think they were focussing on online orders?), to then receive cold chips, rubbery fish with excessive under cooked batter, watery peas. I will not be returning, a pity as I used to enjoy the food here.

Nice fish and chips curry sauce

Very poor Fish and chips , mostly batter and a few hardly warm chips, so if you want a dogs dinner this is the place for you. Will not be returning

lovely meal for our family, thank you.

I did not receive my food !! I know it's to do with just eat and not the shop as I have never had a bad experience before...my food has been delivered somewhere but not to me !!!

I'd heard lots of people say how good Merchants are for fish and chips, so thought I would give them a go. Very clean shop, really helpful staff, I asked for a longer, thinner piece of cod and it was no problem at all. All food was cooked really well, the fish was terrific, the chips lovely and fresh. And not a bad price either. Will definitely use again.

Really nice place great food and staff are friendly.

So disappointed. I was told the meat is halal, I asked if the chips are fried in non meat oil I was told everything is fried together including pork products so it’s not suitable for people who eat halal or who are vege/vegan. I told the owner he is misleading people and giving the wrong information he did not seem bothered about it but there was a young guy who served me he apologised as I left. The owner needs to stop misleading people just be honest when someone asks you a question as people have preferences and different dietary needs

Food was beautiful. Arrived hot and well packaged.

used a few times but tonight the chips were nearly cold,I even asked the wife about her roe and chips and she said the same,You aint the best,Very over rated

My food was very nice and l was served promptly but the staff at the till seemed preoccupied with their own chatter and when l presented my card for payment the assistant walked away without confirming that the payment had gone through and although l asked if it had gone through (l couldn't see the screen) she didn't answere

Fish was very dry and chewy. Very few chips. not very warm.

Ordered Through just eat Halesowen. Fish was very dry and chewy. Chips were not very warm and very few of them. Disappointed as i had heard good things. Will not use agsin.

WOW! What an exceptionally fresh piece of cod, thin & crispy batter & a delicious fresh scollop! worth every penny! ⭐️⭐️⭐️⭐️⭐️ Thank you very much 😊

I bought a few regular fish and chip meals: the cod was predominantly batter with a very small slither of fish, that was rubbery and overcooked; the chips portion was best described as scanty, half of which was the oily off-cuts of potatoes. I thought it was a one off, however all box meals were similar in terms of poor quality and quantity. Nevertheless, the service and packaging of the food was decent. Additionally, the price was not in keeping with the inadequate standard of food, in comparison to other fish and chip shops in the area. This has occurred on more than one occasion. Therefore, I will not be returning as a customer nor recommend this to others, unless this is improved.

Good service and excellent quality food. Friendly staff. Well worth a visit

Best in the area by a long way. Highly recommend

Always great quality food from Merchants and delivery is always efficient

Great freshly cooked food. Lightly battered cod is amazing with 3 sizes available. Chips are great and you don't get the burnt reused taste off the oil. New peri chicken and hot chicken are up there with nandos. Plenty of options on kebabs but there is always a queue with how popular it is which is dealt with by the large number of staff. Highly recommend

Absolutely adored this chain of chippy for years but the last few months it’s just gone so downhill. Ordered my usual, battered halloumi, and got this…

Delicious food, delivered quickly.

First time here and definitely not disappointed, food was fresh hot and lovely, staff very polite and friendly thank you so much guys definitely be back soon

The meals from merchants are always lovely and piping hot. I recommend them to everyone you certainly won’t be disappointed

Gyro and fish platter were really good

This was our first time visiting Merchants. I placed my order and it was cooked fresh and we ate it while it was hot we enjoyed every little bit and it was great we are planning our next visit

First order. food was below quality, delivery appalling despite clear instructions. taken to wrong address, had to walk myself to find driver who couldn't speak any English. impossible to communicate with even with somebody on the phone trying to translate. food was cold! won't bother again

Fantastic! Best local fish and chips hands down!

Great quality.Quick delivery.Lovely gyros meat.

Food was great when it arrived but estimated delivery time just kept getting pushed back and pushed back. If it had just said the actual delivery time rather than getting hopes up, it would have been better.

Always good quality food from Merchants. Added bonus of delivery is just wonderful