McDougall's Fish and Chips in Caerphilly

This restaurant didn’t deliver my order after being an hour late then called me to say claim your money back. Absolutely pathetic don’t take orders if you can’t deliver this was only 3 miles from my house

We really enjoyed our meal as always

forgot the free drink with saus & chips, fish bites lovely but the chips a little dry

Fantastic service, very filling only thing I would ask is give an option for no cheese on your burgers. Otherwise perfect.

Good tasty food, had fish and chips x 3 a half pound chicken burger and chips, we could not eat it all, will be buying again👍

We ordered a kids cod bites and chips and an adults one, the only difference was you get a drink with the kids one and it's a pound cheaper. The chips were crazy greasy. The battered sausage tasted of vinegar. Won't be going there again.

Shocking!No one picks up the phone and the address on the website is wrong.The driver marked our food as delivered an hour before he actually knock on our door. The food wasn’t bad, but it was cold, although we were relieved to receive anything.

2 hours to deliver some kids meals. Had to throw the sausage away as didnt taste right. Chips were lovely just a shame the wait was so long

over hour late - food cold - would not answer phone when rung

The only thing was problem was no delivery tracking but overall was good food and driver was early

Not received my food yet it’s showing on app as delivered and enjoy your food

Food arrived late, cold and the order was wrong. Really disappointed

Food was cold and chips were hard

it still haven't came and it says it's been delivered I want my money back there is no delivery why take people money if you can't give there food they want

Would give it no stars if i could. paid for a fish cake and chips, 45 minutes go by and still nothing. Rung the restaurant for them to say they "couldn't find my house" so they just left it. I precision pinned my house on the app so they can't really use that as an excuse at all.

my go-to place for fish and chips, the portions are always generous, their gravy is so tasty and mozzarella sticks for the next day

Fish was fab , chips were really good , curry a bit watery but not an issue , great food

Super fast delivery and food was beautiful. Delivery guy didnt know how much it was or that i had to pay cash but im honest and told him. Food was good but i ordered gravy and was given curry, still tasty but not what I ordered. Will order again.

everything cold, fish so greasy it stuck to the paper and the batter came off the bottom. the tiny pot of Irish curry sauce was watered down as well. not good.

Soggy and cold fish. Small portions for the price, especially the size of chips. Overall disappointing and unfortunately wont be ordering from here again.

very small portions. can missing again

Ordered 2 lots of fish and chips. One arrived with a tail end and 3 fish nuggets and the other was mostly hard batter with very little fish. Chips were soggy. Kids hardly touched their food due to batter on sausages being hard. Lots of wasted food. Won’t be ordering from here again!

Unfortunately food was cold. Didn’t enjoy at all.

child was rock solid and cold couldn’t even put a fork through it came splilt w curry small sausage was tiny and greasy

didnt turn up my wife drove to get it and i paid for delivery, do not use this place.

Good food as always and friendly delivery driver

Food didn't arrive. Man that answered the phone was no help. Now I'm sat here, unable to cook due to the pain because of my disabilities and I have no more money to order something else. Considering their only job is to provide food for people, this business is clearly incompetent

Food didn't arrive. Man that answered the phone was no help. Now I'm sat here, unable to cook due to the pain because of my disabilities and I have no more money to order something else. Considering their only job is to provide food for people, this business is clearly incompetent. If it was possible, I wouldn't have given any stars.

3rd time ordering here food hot and tasty every time and the delivery driver a gentleman 🙂

Food was late, we rang to get an update and was told that the driver went to a different town by mistake, despite us having provided our full address and postcode. The food arrived cold and was very greasy. unable to get refund. Won’t be returning !!

My delivery was 30 minutes late and when it did arrive the food was cold and soggy. won't be ordering from here again. very disappointing

food is good but it's always at least half hour or more late. I get the impression they only send it out when you ring to complain. even then it sometimes comes luke warm. probably won't use again

Absolutely gorgeous food, just a shame it was late and cold :/

The food was an hour and a half late and cold when it eventually arrived. I had to chase several times to see where the order was

Always a good meal and good delivery

Absolutely terrible service ordered food at 7:30pm still sat here 9.36 pm rung the restaurant twice they said they was busy still waiting absolute joke never order again from here asked for a refund said I had to go through just eat should be ashamed of yourself

Did not deliver .. hung up the phone when I rang them .. disgraceful .

After way past delivery time, delivery guy called barely able to say he "didn't know/couldn't find" address. We had to go outside looking for him, he was at the beginning of the street... The food was fine.

Ordered a chippy, good size portions, goid food and good service

very small portions, forgot a bag of chips, curry sauce was like water, batter was thin and chewy. wont place order here again

food was all cold not ordering there again and the delivery driver was a lagz ask me to go down to the door to get my owm food

No drinks included I the delivery when they were ordered. Food was nice though

Most of the food was cold apart from 1 item and it was 30 minutes later than estimated

I ORDERED A DELIVERY AT AROUND 19.10 IT ARRUVED AROUND 20:35. JUST AFTER DRIVER LEFT REALISED NO CHIPS.CALLED DRIVER AND RESTAURANT. WITHIN AN HOUR DRIVER CALLED BACK WITH CHIPS AND A FREE PORTION OF FISH.FAIR PLAY TO THEM I ENJOYED

delicious food, fast & friendly delivery service

First time ordering and fair play the food was amazing, definitely our new favourite takeaway would highly recommend

First time ordering from here tonight and we really enjoyed it ! prices are so good for the amount of food you get. The food arrived piping hot, delivery was slightly late but only by 20mins. will definitely be ordering again!

really nice and massive fish best in a long time definite going here again

The chips was not cooked properly.

The food was very nice and the delivery was great

went above and beyond made up with freebies for an error on previous order again food was fresh and hot big portions enjoyed by the whole family definitely our new go to!

not sure why it has bad reviews even the packaging was amazing food Waa fresh hot plenty of it best chip shop around only grievance was I ordered 3 fanta zero due to being diabetic but got delivered full sugar tango and Pepsi

I do not appreciate eating as late as 9.10pm when I order my food at7.15.

chips are hard and uneatable was fine last time don't know what you have done different

We had hardly any chios with our order. I ordered a chip butty and there were half a dozen hard chips. we also had a large fish and chips but couldn't find the chips. Very poor service and food. very disappointing.

Despite the missing kids meal (which got sorted), the cheesy chips & sausage and batter was delicious!! Will definitely order again ☺️

Yes very pleased with wot I had nice friendly service

The order was over 2 hours late and they marked it as delivered before it was anywhere near me. the portion was very small and nothing was offered or given as compensation.

First time ordering from here and won't be the last, absolutely BEAUTIFUL thank you so much! 🤩

Quite possibly the worst fish and chips I’ve had. Very disappointed

The food we normally receive is usually top notch but unfortunately this evening the chips were uncooked.

my order was 2 hours late, I rang the restaurant to cancel my order and have a refund but the server said to wait. I requested to speak to a manager and was told he wasn't there and would call me back in 5 minutes. No call has been made. when the order did arrive it was dumped on the doorstep as the driver sped off. I am still waiting for a refund.

Made an order and was given a delivery estimate of 7:45pm-8:05pm however food wasn’t delivered until 8:48pm most of the food was warm however the chips have arrived turning on the cold side, really disappointed, did also call to check order status

Batter on fish was greasy and the chips were so dry. It tasted like the chips had been cooked in old oil and had an off taste. We couldn't finish them as a result very disappointed. Furthermore, the way the food has been cooked has caused my wife to be very unwell over the last few days! This is very disappointing after reading previous reviews 😕

Waste of money the chips where still raw couldnt eat them

not far from my home, it is too late to got work in the am, thought it would arrive alot sooner as close to my home, also only had 1 drink, paid for 1, was supposed to have another wiith meal deal.

Good food as always and friendly delivery driver

Food as usual is good but the delivery time was atrocious.

food was good and it arrived hot.

Prob could of been a bit hotter but over all very nice x

I didn't realise how far away you are, so unfortunately the food was understandably rather cold by the time it got to me. The food was still okay to eat and probably fantastic hot. You might want to remove my area for delivery though as it will probably only ever arrive mildly warm at best

The portions are very small and the container is in adequate for containing the sauce (one meal lost over half its sauce). The taste was good, the delivery time was on time.

Good food as always and friendly delivery driver

Amazing service to go with the excellent food!

Such poor delivery time! Placed the order at 22.05 to be given a slot of 22.45-23.00, 22.50 I get a call saying my order will be arriving in 20-25 minutes but then at 23.10 nothing arrives. Poor service and shocking delivery time!!

Great food, massive fish! Service is a bit slow but worth waiting for.

Good food as always and friendly delivery driver

Gorgeous food and fast delivery! Thankyou 😃

My new favourite takeaway, potions are great, fish is always really fresh and chips are really nice too.

food was delicious, fresh and cooked perfectly! but no salt and vinegar and sauce pots are very small.

Good food as always and friendly delivery driver

Can't fault our food - thoroughly enjoyed and definitely recommend 👌🏻

Good food as always and friendly delivery driver

ordered 3 kids meals, MASSIVE and delicious. food was hot, fresh and early.

Ridiculously tiny portions of chips for almost £4, they were bland too so not even worth paying for. Kids are still hungry, gravy was nice though.

Absolutely awful, 25 minutes late did not receive the mozzarella sticks or the onion rings, burger had hardly any cheese and was not melted properly, chips were dry and burger had cold patties, onion rings inside the burger were extremely soggy and overall terrible

Delivered quickly and it was delicious

Good food as always and friendly delivery driver

shame to see the increase in price 50p charge for each item in a burger including sauce. burger meal now doubled from 6.95 to 12.00 will loose customers.

Awesome fish and chips massive portion and very reasonable price a1 boys

Good food as always and friendly delivery driver

Good food as always and friendly delivery driver

Chips undercooked massively fish was soaking wet even tho I asked for a fish cake? Wont order from here again

Good food as always and friendly delivery driver

really nice food,will definitely order again

Good food as always and friendly delivery driver

Beautiful food. Nice and hot on arrival, polite delivery driver and reasonable price. Would recommend

another lovely meal, look forward to next time 😁

great meal and service, will definitely be returning 😁😁

Good food as always and friendly delivery driver