McDougall's Fish and Chips in Caerphilly

Absolutely terrible service ordered food at 7:30pm still sat here 9.36 pm rung the restaurant twice they said they was busy still waiting absolute joke never order again from here asked for a refund said I had to go through just eat should be ashamed of yourself

Ordered a chippy, good size portions, goid food and good service

very small portions, forgot a bag of chips, curry sauce was like water, batter was thin and chewy. wont place order here again

food was all cold not ordering there again and the delivery driver was a lagz ask me to go down to the door to get my owm food

No drinks included I the delivery when they were ordered. Food was nice though

Most of the food was cold apart from 1 item and it was 30 minutes later than estimated

I ORDERED A DELIVERY AT AROUND 19.10 IT ARRUVED AROUND 20:35. JUST AFTER DRIVER LEFT REALISED NO CHIPS.CALLED DRIVER AND RESTAURANT. WITHIN AN HOUR DRIVER CALLED BACK WITH CHIPS AND A FREE PORTION OF FISH.FAIR PLAY TO THEM I ENJOYED

delicious food, fast & friendly delivery service

First time ordering and fair play the food was amazing, definitely our new favourite takeaway would highly recommend

First time ordering from here tonight and we really enjoyed it ! prices are so good for the amount of food you get. The food arrived piping hot, delivery was slightly late but only by 20mins. will definitely be ordering again!

really nice and massive fish best in a long time definite going here again

The chips was not cooked properly.

The food was very nice and the delivery was great

went above and beyond made up with freebies for an error on previous order again food was fresh and hot big portions enjoyed by the whole family definitely our new go to!

not sure why it has bad reviews even the packaging was amazing food Waa fresh hot plenty of it best chip shop around only grievance was I ordered 3 fanta zero due to being diabetic but got delivered full sugar tango and Pepsi

I do not appreciate eating as late as 9.10pm when I order my food at7.15.

chips are hard and uneatable was fine last time don't know what you have done different

We had hardly any chios with our order. I ordered a chip butty and there were half a dozen hard chips. we also had a large fish and chips but couldn't find the chips. Very poor service and food. very disappointing.

Despite the missing kids meal (which got sorted), the cheesy chips & sausage and batter was delicious!! Will definitely order again ☺️

Yes very pleased with wot I had nice friendly service

The order was over 2 hours late and they marked it as delivered before it was anywhere near me. the portion was very small and nothing was offered or given as compensation.

First time ordering from here and won't be the last, absolutely BEAUTIFUL thank you so much! 🤩

Quite possibly the worst fish and chips I’ve had. Very disappointed

The food we normally receive is usually top notch but unfortunately this evening the chips were uncooked.

Made an order and was given a delivery estimate of 7:45pm-8:05pm however food wasn’t delivered until 8:48pm most of the food was warm however the chips have arrived turning on the cold side, really disappointed, did also call to check order status

my order was 2 hours late, I rang the restaurant to cancel my order and have a refund but the server said to wait. I requested to speak to a manager and was told he wasn't there and would call me back in 5 minutes. No call has been made. when the order did arrive it was dumped on the doorstep as the driver sped off. I am still waiting for a refund.

Batter on fish was greasy and the chips were so dry. It tasted like the chips had been cooked in old oil and had an off taste. We couldn't finish them as a result very disappointed. Furthermore, the way the food has been cooked has caused my wife to be very unwell over the last few days! This is very disappointing after reading previous reviews 😕

Waste of money the chips where still raw couldnt eat them

not far from my home, it is too late to got work in the am, thought it would arrive alot sooner as close to my home, also only had 1 drink, paid for 1, was supposed to have another wiith meal deal.

Good food as always and friendly delivery driver

food was good and it arrived hot.

Food as usual is good but the delivery time was atrocious.

I didn't realise how far away you are, so unfortunately the food was understandably rather cold by the time it got to me. The food was still okay to eat and probably fantastic hot. You might want to remove my area for delivery though as it will probably only ever arrive mildly warm at best

Prob could of been a bit hotter but over all very nice x

The portions are very small and the container is in adequate for containing the sauce (one meal lost over half its sauce). The taste was good, the delivery time was on time.

Good food as always and friendly delivery driver

Amazing service to go with the excellent food!

Such poor delivery time! Placed the order at 22.05 to be given a slot of 22.45-23.00, 22.50 I get a call saying my order will be arriving in 20-25 minutes but then at 23.10 nothing arrives. Poor service and shocking delivery time!!

Great food, massive fish! Service is a bit slow but worth waiting for.

Good food as always and friendly delivery driver

Gorgeous food and fast delivery! Thankyou 😃

My new favourite takeaway, potions are great, fish is always really fresh and chips are really nice too.

food was delicious, fresh and cooked perfectly! but no salt and vinegar and sauce pots are very small.

Good food as always and friendly delivery driver

Good food as always and friendly delivery driver

Can't fault our food - thoroughly enjoyed and definitely recommend 👌🏻

ordered 3 kids meals, MASSIVE and delicious. food was hot, fresh and early.

Ridiculously tiny portions of chips for almost £4, they were bland too so not even worth paying for. Kids are still hungry, gravy was nice though.

Absolutely awful, 25 minutes late did not receive the mozzarella sticks or the onion rings, burger had hardly any cheese and was not melted properly, chips were dry and burger had cold patties, onion rings inside the burger were extremely soggy and overall terrible

Delivered quickly and it was delicious

Good food as always and friendly delivery driver

shame to see the increase in price 50p charge for each item in a burger including sauce. burger meal now doubled from 6.95 to 12.00 will loose customers.

Awesome fish and chips massive portion and very reasonable price a1 boys

Good food as always and friendly delivery driver

Good food as always and friendly delivery driver

Chips undercooked massively fish was soaking wet even tho I asked for a fish cake? Wont order from here again

Good food as always and friendly delivery driver

really nice food,will definitely order again

Good food as always and friendly delivery driver

Beautiful food. Nice and hot on arrival, polite delivery driver and reasonable price. Would recommend

another lovely meal, look forward to next time 😁

great meal and service, will definitely be returning 😁😁

Good food as always and friendly delivery driver

Missing items on order rang and asked for it but taking over an hour for it

Fabulous little chippy and the only on in a ten mile radius that's open on a Sunday

cheese missing on the cheesie chips

nice hot food , large potion size , good value for money .

Best chips ever, great chippy lovely food

Good food and friendly delivery driver

Ordered tonight and very much enjoyed. Chipshop curry was amazing would highly recommend

Waw!! Just absolutely delicious, and I mean... DELICIOUS FOOD! COOKED TO PERFECTION! DELIVERED FAST AND HOT AND LOOKING SEXY! TASTED AMAZING, I WILL NEVER EVER BE ORDERING ANYWHERE ELSE FROM NOW ON!!!! THANKS SOOOO MUCH!

Never open when I visit.Twice on a Friday lunchtime shutters down

Don't often fancy fish and chips, worry they'll be too much and too greasy but McDougall's were fantastic, nice light batter, freshly cooked to order, so not too greasy, and lovely crispy chips. Really enjoyed.

Yummy, cooked to order, must return another time 😁

Very nice chips and curry sauce Clean environment Friendly Owner

Best chips I've ever tasted! And the batter he uses is lighter than air 😋

Lush! Good quality fish and chips tonight for 6 of us. Highly recommended. 😁

Quality of the food here was superb particularly the fish. Friendly service and fantastic value for money. Will definitely return and highly recommend to others to try

Didn’t taste right and batter as falling off everything

The Owner is so friendly and welcoming. His home made curry sauce has to be tried!! The food is fantastic. I won't go to any another local chippy and if me and my young son have a treat night we always go there. Fish is to die for too!

Outstanding fish and chips, everything was cooked fresh and really good price.

Excellent service & great tasting chips and fish with a crispy batter which just melts in your mouth, and at a very reasonable price too. Not only is this the best fish & chip shop in Risca, this chippy is by far (In our opinion) better than any chip shop for miles around. We live in Newport and have tried various other places, but this one beats them all hands down. We would highly recommend. 10/10

Sat and ate in camper behind shop by canal after buying the fab chips!while Bengi had a good sniff around!

Beautiful old fashioned chips!!

Just a good old fashioned fish and chip shop, with a small menu of well cooked food, coupled with friendly service 👍

read the reviews so decided to give it a try.... wish I didnt....batter soggy, not cooked long enough,.....chips very bitty.....Probably 50% were ok to eat. Wont be going back

Had fish and chips from here a good few times now and it’s perfect every time. The best fish and chip shop in Risca by far and probably the best fish shop I’ve come across. 11/10

Has to be the best chips around! Cooked fresh with great service

The chips were amazing . Will be going bk again soon.

Exelent food and service. This place has become my favourite chip shop by far. The fish is amazing and the chips are still crunchy when you get them home.

AMAZING from the fish to the homemade curry it's all amazing. I was going to get a Irish curry but he only did his homemade curry. I was on the fence about it but it is amazing it's the right amount of thickness to it

Very pleased with the quality and portion of the pie and chips will call again thoroughly enjoyable

The food here is superb, packed with flavour, non greasy, and reasonable prices too. A real step up in terms of quality compared to usual fish and chip shop food. In my opinion, it is easily the best fish and chip shop in the area.

Really nice food. The pie and chips I had was really nice. I highly recommend. Reliable price. Polite staff.

Amazing service and brilliant food. Staff fantastic and prices very reasonable. Enjoyed every mouthful of the fish and chips. Thank you!