Mcdonald's Restaurants in West Dunbartonshire

Oknas mcdonalds go...car parknis terrible

Half full drink food that looked it was thrown together and service very poor, avoid

Service friendly, food came out quick was hot and fresh

It's Mcdonalds. What's to say? It's clean though.....

Not much care in deliveries , food was cold and I ordered a full size McFlurry but a mini size worth of ice cream in it.

Food stone cold, wrong items and items missing. We don't get this often, but every single time they mess up our order.

Whats to say it's Maccies. Always good fast food

Nice pitstop Benoit heading home

The salad and burgers were decent nothing special, but tasty enough. The place was clean, which I appreciated, but the air inside had a bit of a funky smell that made the experience slightly less pleasant. Overall, it's okay for a quick bite, but could use some fresher air circulation.

Open 24 hrs it said went at 4.30 this morning and they said it was shut. No drive through either

Lovely Lass on the desk said my wife looks like Pamela Anderson 😂 good start to the day. Love Scotland. ❤️

Poor quality of food staff not very happy looking appeared to me stressed all young folks.

Need a big car park. Difficult to get space ,probably need car park controller

Far from a good McDonald's to head to. Staff don't prepare the food with care. C

Always a great visit love the lattes and saver burger.

It's McDonalds so what's not to like

Run down with rude teenagers, food was not the best burger was burnt. Waited nearly 30 mins to get my order.

If you amend an order - good luck And it’s ALWAYS cold - what’s that about?!?!?

When we saw it at Loch Lomond we were very happy 🤣

The space seems a bit small for the number of customers they attend to.

Staff not happy and had to wait quite a while for food. Tried the mint milkshake 🤢🤮 not sure what they put in it but it didnt taste like proper mint-very strange and went in the bin x 2 large ones 🤢🤮

Normally just use the drive through as go when heading to work

Burger would have been nicer if it was hot chips cold .not a 😊 customer

I see improvements overall and that's satisfying.

everything frozen cold, this is probably due to the driver turning around half way and going back to the restaurant

Found a piece of paper inside my sausage and egg mcmuffin. Hearing 2 member of staff talking about how they get better weed to smoke here than in Amsterdam I'm not surprised at how bad it was.

Everything was cold, toys were missing, half the food was missing, called them up and got told to basically do one and submit a complaint through the app. Absolutely abhorrent.

Customers waiting to order basically ignored, was there approx 7 mins before 11am eventually got served about 12 minutes later to be told breakfast stopped 5 mins ago at 11am..so we are now on lunch menu!, when i explained i had been waiting prior to 11am i was met with a couldn't care care less attitude and promptly left and won't be returning.. very poor!

Was missing 2 burgers and 4 fries out of my family burger deal. Two 9 select share boxes with all the sauces. The chicken nuggets came like they were reheated atleast 3 times. So after spending £50 I ended up with two mcflurries 20 nuggets and two big Mack’s. Shouldn’t happen to anyone.

ordered specifically for the Minecraft toy, got 2 big mac Minecraft movie meals and didn't get a single toy, not the first time we have ordered something for the free item (the stormzy stickers) and we didn't get it.

I only got my chicken nuggets and chips and I didn’t get my 2 hamburgers and chips and it took the money out my back absolutely disgraceful

2 Big Macs both missing a patty and a large strawberry milkshake was missing and in its place a fruit shoot

Forgot part of order not happy

was disappointed in triple burger looks like a children's portion very small .Nothing like the picture on website

missing items garic mayonnaise and curry sauce

Don’t think this McDonald’s has ever got my order correct. Always items missing and always freezing cold when it arrives as courier is left sitting there for 20 minutes waiting for my order which is ready and just sitting in a bag. Last time I order from here. Complete shambles.

i just got a big mac meal the chips is cold i cant eat it at all

As always the food was wrong every item was wrong. When you’re paying £19 it’s a joke.

Awful . Wrong food delivered and when u call resteraunt they tell u nothing they can do

Order came within time specified, food was cold and had to be heated up in microwave. Was also missing 2 lots of fries from meals

Chips cold. Items missing from order almost everytime we use here. If this is a job while at university then it's the university for idiots.

Food was totally unedible. Almost looks like someone had spilled salt shaker on the burgers. Large chips was less than half full. Delivery driver is a pest.

Driver had drove by the house to go to another delivery about 15-20 min away and resulted in my food being freezing

both burgers arrived unwrapped thrown around the bottom of the bag and the mccrispy came ejected from it's box!!!!

arrived opened - was told by delivery driver that the bag burst when ut was lifted out - even though juice was also spilled onto all the napkins and the food was only slightly warm and chips barely even cooked

Came earlier than expected and the food was still hot, thank you

no fries with my meal and the big mac sauce was all over the box rather than on the burger

Slow, no one seemed interested in orders getting out to customers. Waited 15 mins for a breakfast wrap, asked how much longer to staff and just got a "don't know "reply. Awful worst McDonald's been in.

Breakfast Wrap was missing the bacon, Sausage and Egg McMuffin was missing the egg, so not a great job...

Shocking you took money for ice cream which you already knew the machine was broken.Will not use again that’s a lot of things you have gotten wrong

order was cold but delivered on time??

The food was cold. 1xmcflurry and 1xapple pie was missing. Chips and burger were cold

mozzarella share box missing from my order

food was fine but this is 2nd time no dips arrived

Just got a McDonald’s delivered freezing cold

Fries cold, missing one burger and big Mac it's the worst ever. Only bun with meat and KETCHUP. Nothing more. What are you doing there?

food was cold and had to be reheated & no straw for the drink

Nearly 2 hours I waited for my delivery

online it says 24hours i have now tried to go in 4 times and tried again last night on my way home at 8:34 and got stopped at the door to be told they are shut while all the staff members stood and laughed from the instead of the building i’m not very happy about this , why is it stated 24hours online and it is shut at 8:34 at night ?

I was wondering if I could be refunded due the o my meals being freezing and like rubber the chips were cold and like rubber and so was the burger as if they were reheated

Absolutely ignored, left standing like a piece of crap while staff walked by.no assistance from staff. Had to ask 3 times and was given the look of someone who didn't give a hoot.

Order arrived over half an hour later than original time given, then arrives with only fries & a juice. Called the restaraunt and they say there is nothing they can do after waiting nearly 90 mins for it to arrive

The delivery drivers always phone me and can’t find my address When you phone McDonald’s they just say it’s not there problem And the food is always cold and inedible

Chip and burger frozen cold as usual so frustrating. Get your act together mcds am only a two min drive away no need for cold food.

label outside burger says no cheese. what do i see when i open the box? CHEESE.

missing items, called the store 24 times and haven't received any confirmation or answer to my issue. ridiculous service

soggy hash browns all stuck to the paper

2 items missing completely what did arrive had no bacon on it for some reason

Short 3 nuggets in the 20 box and NO SAUCE AGAIN! GET YOUR ACT TOGETHER

Unfortunately no decaf coffee :/

Food was freezing cold and delivery took 1hr 32 mins and I live a mile and half away, absolutely shocking

why do they keep forgetting the brownies?

It was hot for. Change and e wry thing was there very enjoyable.

Good missing so many items!!!!!

Lad on the drive through was cheeky and then started yelling at me from his window

Why is there always stuff missing from my orders and trying to get the money back is a joke employ people who know how yo read not that difficult

ordered a flat bread and it didn't come with my order and i also ordered a large juice that was half full not happy with my order at all.

can't get a order properly ever

MISSING ITEM!! I didn’t recieve a brownie and missing sauces!!!

Great service and lovely courier thank you

Was supposed to get 6 free nuggets never got them

Not happy order didn’t arrive, won’t be using just eat again

quicker delivery than my closest one and still hot too

didnt recieve the 2 portions of frys from my order

To many Uber Eats Tea COLD BURGER COLD

Delivery was missing all the hot food so we only received the drinks and ice cream. Spoke to the driver who said he only got 1 bag and to call the restaurant. Called the restaurant and they said there was nothing they could do and to complain to just eat. So waited an hour for a delivery to be sat without any of the food I ordered. I’d accept it being a mistake if part of the food was missing but not all of the food just totally horrendous service.

Absolutely shocking as per usual. Items missing. Staff are washed

Nothing wrong with the delivery, he was great. McDonalds are bad at times for missing items

No hash browns with breakfast meals. Mabe one time they will get an order correct.

the food has turned up and is completely cold . not very happy at all

Missing McMuffin duo. Always something missing

as per usual there was something missing from order. always the same with this McDonald's

had no medium fries with our meal

Fast and food was warm. They never had my drink so got a phone call and asked for a different option which I thought was a good idea. And they even put in a wee note saying sorry. How sweet is that.

Delivery driver was fantastic, so polite and helpful when my order was wrong. Hope he sees this feedback as he deserves the recognition. The food was awful, as usual from McDonalds.

2 days in a row iv ordered sauce and got none

4 things missing from order, there is always something wrong when you order from here. Very difficult to prove this to just eat and get a refund. Wouldn’t recommend ever

You didn't add 2 medium fries for Feed the Family Deal. Thank you, my family members won't have their dinner.

I ordered the attached Lge. Katsu Chicken MEAL. & 1 lge. Coca cola. There ae NO fries included!! A Mc.D's Meal ALWAYS includes a side! WHY was I NOT given ANY FRIES? The restaurant are NOT helpful, and I cannot SPEAK with ANY Human on Lets Eat Cust.

Very quick service new menus are great 👍