Mcdonald's Restaurants in Rushcliffe

95% of the order was missing. Missing items have happened on numerous occassions but this one was shocking. I wont be using this service again

Delivery was late and was the incorrect order! So now I’m £25 down and still not eaten! Appalling

Had to wait 2 hours Had to call the store to see what happen and they said they had orders backing up with no drivers coming to get them but my order was hot when it came

2 hours late and food arrived stone cold. Not ordering again from you. Bad services

The food was ice cold meany thanks for that

Avoid this place. Save your money and cook at home or eat elsewhere.

Excellent delivery just items missing driver not at fault it’s the restaurants mistake

The freight train came and he had to wait for the barriers to go back up. It's all good.

Milkshakes half spilt in the bag

Food was cold hot chocolate was ok apart from it was everywhere don’t see how when it came in a car

It is not the quickest of stores, but the staff are pleasant. The Cleaner is a real character, super nice and down to earth sort, which is hard to find in 2024. They had heating issues the day I went was freezing cold inside.

food was very cold and mashed up

One job only and you forgot to give me sweet and sour dips for the nuggets for the 6th time. Ridiculous.

food cold and ice in soft drink

delivery was great, but food was freezing

Missing sauce, straws. Both large drinks not filled to where the line is. Wrapper did not match what was inside.

missing large fries from the meal deal it's not rocket science

Food was really cold really upset with delivery was really late

Usual consistent, high service level

had a good time there though went alone

Delivery driver was very polite, on time and showed great customer service

Food was cold and the drinks had spilt on the bag covering the McFlurrys in the process.

Driver taken another delivery to a location 6 miles away then arrived, food was stone cold, had to re order from another store

Food arrived cold, driver got lost!

Perfect food and the courier was polite and double-checked the 4-digit code to make sure it went to the right person.

The updates showed the driver in the restaurant for a long time. He also took a long time from the restaurant and the food arrived cold. The restaurant is 5 minutes away. I had to throw the food away because it was too cold to eat.

got here 30mins after original due time. rider had accidentally emptied both cola’s over all the food. soggy chips burgers and no drinks left. he said sorry and as he left the bags just split in my hands like a comedy. no idea what went on, but he was having a bad day, and we didn’t eat. Don’t blame McDs or him really, guess it just wasn’t our day.

Food quality was alright but when trying the hot drink it was meant to be a latte and instead was a hot chocolate. The lid was even punched as a latte so not too happy.

The best restaurant. The best, kind and friendly workers greet you with a wonderful smile. They provide assistance with a beautiful smile. I wish you success

It's McD's, not much can go wrong. Courteous staff in the drive through, fast service, hot food. All order was correct too which is a bonus for our friend who likes a naked burger. Glad the Mc Rib is back

Delivery driver was lovely, food wasn't that great tbh. Fries could of done with longer and the quality of the food isn't too great. Also coke was very flat

Really good service from the Delivery driver.

The items were quite cold which tells me between the delivery driver getting multiple orders in one trip, my order was sitting there for a while. Its unfortunate but even if i paid extra to have it deliver first , I still would of been waiting for the other orders to be picked up with mine.. My order was correct nonetheless

Best Mcdonalds to date. I waited till 3am to order because they shut down for 2 hours to clean the fryers and mate.... Let me tell you. That food was hot and declious. Nothing worse than going to a Maccies that give you cold food. I'm not getting cold food here. Service is okay. There's this gay guy whos on the tills and he's great. Everyone else needs to stop being so monotone. Smile for us.

Only problem is that they didn’t send the sauces, with the share nugget box

Missed item... Maltesermc flurry!

No fries were delivered with order. 2 large, 2 medium and a small fries. Called store and they told me to use chatbot on app. Chatbot told me to contact store. Store told me to contact head office. Head office told me to contact uber eats. 20 minutes on hold with uber eats and no answer. Extremely poor experience with nobody taking responsibility and no fries 35 minutes later with no resolution in sight.

Food ice cold and wet as my food was swimming in half my drink

Drink spilt and ruined all the food during delivery. Restaurant needs to seal their drinks better.

food was much better and still hot from this McDonald's unlike the city centre ones woupd order again from here

Chips cold, burnt and hard can’t even eat them. Burgers was cold!

Awfully rude manager, man with black hair and glasses (younger one not the older one). Ordered a drink which I was slightly late to go up to the counter for, another team member stated to said manager I was on my way and he replied that I had “better hurry up then”. Then shouted at a group of teenagers who seemingly did nothing wrong, apparently one was vaping - I did not witness this, however working in hospitality there is a way to speak to people and how he conducted himself was not that. He was arrogant and rude from the beginning demanding all of them leave and clean up their table whilst doing so. One of them asked him to repeat in which he asked if he couldn’t hear and told him he had attitude. This is no way to speak to customers and after being rude to myself and the teenagers I think it is unacceptable. Clearly hates his job, people and lacks basic manners and speech towards people. Never felt so unwelcome and uncomfortable by one person. Seriously discussing. Sort your staff out.

Delivered earlier than expected but stone cold!

Got a beef Big Mac when I ordered chicken Mac.don’t even eat beef

Terrible Terrible terrible embarrassing awful awful would not come back yuk cold disgusting , missing food, yuk yuk yuk

These guys are scammers! accept your order then close the restaurant! food wasn't delivered! rubbish service e! even had the cheek to say it was delivered!

Quick service and clean restaurant

Not good part of order was missing drink and chicken big mac

After waiting 2 hours, my order was cancelled, and now I have to wait as it is breakfast time.

food wasn't that tasty and just thrown into the bag

do you guys stomp on the food before placing it in the delivery bags, it's absolutely appalling the way the food comes & to even miss a whole meal is shocking! you guys need to fix the quality of the way you are providing food

Fries like rubber, One box was tipped into the bag, Squashed burger, melted milkshakes, wet straws, missing fries. All food warm!

Milk shakes split open in the bag

Appalling branch. Several times they forget items and never include basics like straws or napkins. I'm getting sick of paying for sauces and items and not having them delivered. When I called the store I got hung up on and then called and nobody picked up. Pretty sure hanging up on customers, stealing customer items and not answering the phone aren't included in their job description. Reported to trading standards and will be contacting the area manager. Disgusting service.

Zero stars. Driver or rider was unable to find my address. Couldn't even find the street. Worse than hopeless. AVOID.

Delivery driver was absolutely lovely, thank you so much.

Large fries filled up not even half way, bottom of bag was wet but my drink was missing. Food is cold.

Best we’ve had in a long time. Nothing was missing and it was hot👍

I absolutely understand that the fries are rather temperamental. Therefore they loose a lot of longevity during the delivery. However, the fries we had were horrific, cold, limp, soggy, unseasoned, brown. Oh and they tasted like cardboard and I have tasted cardboard

only delivered my drinks? literally none of my food was delivered?? 😂

misses out half the order... how hard us is it? I'm guessing just students that dgaf. avoid.

My chicken big mac has not arrived and the driks have all spilled out! Im not happy about this at all. Always something!!!!!!

Didn't get my dips that I payed for!

food was made incorrectly and driver ruined the drinks by spilling them everywhere

Nice friendly and polite lady driver

Nice Bigmac and fries and strawberry milkshake.

Great friendly service thanks 😁

Turned up cold and took them 20 mins just to accept the order. The food wasn’t fresh either

fries inedible had chemical taste

Food was cold. Literally cold, not even warm!

Food was cold drinks had all spilt only half a cup left in each of them disgusting for how much it cost

Food came soggy and wet and cold due to driver being careless with the food. He handed it to us and then the bag split and food went everywhere. Yet again poor service from just eat

McDonald’s trend bridge not able to put a right order

never even got my order it's was delivered to another address!!!

Food came fairly quick, however all sauces were missing from happy meal and chicken share box. The toy from the happy meal was missing and the fries tasted like they have been sat under a heat lamp for ages

Driver and restaurant can’t be bothered to get your food to you on time. Don’t bother calling because they’ll put you on hold and then refuse to answer your calls when you hang up and try again.

Great thanks - the best one yet

Wouldn’t even rate it a 1 star absolutely pathetic, ordered on the app half the food didn’t come and the rest was cold we rang up and said if we come in they’ll replace it, we came in they only replaced what we took with us and said they can’t replace what we didn’t bring even though we didn’t get the food in the first place and then the manager refused to help us

Who puts a cold drink on hot food. All the food was cold

didn't even turn up and it's not the first time. don't recommend just eat at all. can't even get my money back

Ordered jam porridge but was sent golden syrup.

Order arrived with more than half the items missing!

Chips were absolutely freezing

Food was stone cold when revived items food was damaged items was missing.

Really fast service. Friendly staff. Really clean restaurant and very clean toilets. Food was still hot on service. Great McDonald’s!

As you would expect. Quick and easy.

Never get the order right, missing items yet again and cold

I don't get my order .And there delivery in wrong address

Amazing people delivering amazing food <3

It's always dirty and your food takes ages.

Misleading hours, not open 24/7. Driveway will randomly be blocked at like 11pm and shop closed.

Lovely but for the 100th time please send straws

Didn’t even show up was just driving around my area, didn’t get out the car when I went to go outside he drove off. Marked food as delivered but didn’t deliver anything

Delivery was on time with changed time which was disappointing that it got changed so took an extra 30 mins to receive food but was happy when received. Just disappointed with the fact that delivery time was changed taking longer to receive the food

usually everything ok but today we received wrong items in our order and had to get a refund.

Food was cold by the time it got to me

Good cheap food, quick service and a good drive-thru. It can be very busy, children screaming but over all good.

Very busy, but managed to get some hungry kids food!

Great service, really friendly. Food hot and fresh. 90 min parking restriction

DELIVERER MARKED ORDER AS DELIVERED BUT NEVER TURNED UP AS I WAS STOOD OUTSIDE, THEY EVEN RANG ME TWICE BUT DIDN’T CONNECT.