Mcdonald's Restaurants in Rushcliffe

Absolutely rubbish food gone to bin straight away burgers was cremated won't go there more 🤮🤮

Missing hash browns from order

restaurant forgot straws, sauces, chocolate cookie and chocolate brownie.

stone cold food and hot chocolate drivers odur was so bad put me off my cold food

Hot food and fast delivery driver thankyou

Burger was burnt and the chips were anaemic.

They almost always provide the good quality. Nothing to complain. Good.

Brilliant service even when it was very busy and food was nice and quick and still tasted fresh.Will defitinitley be coming back here when i go to the city ground.The blue haired lady was also very efficient.Thank you for the experience.

Went before footy match and was made for me in minutes in packed shop, high amount of staff. Down south would take at least 15 mins unbelievable. Woman with blue hair think was manager deserves a raise brilliant experience!

i went to the forest game today as a fan. Although the 7-0 loss to forest this mcdonalds made my day, and I have to say, I was thoroughly impressed! The fast service was outstanding; I hardly had to wait at all for my order. The staff were friendly and efficient, making the whole experience enjoyable. The food was fresh and delicious, just what I expected from McDonald's. I highly recommend this location for anyone looking for a quick bite without sacrificing quality. Five stars all the way!

No straws for the drinks again. they always miss giving straws

10/10. got my sauce as well. very happy

I have come to this McDonalds drive through maybe 10 times in the past 6 months, and EVERY single time without fail I have been parked up for ages. After all that waiting, the food still comes cold. Would not reccomend.

Very bad service. I received an KFC order instead of MC Donald’s. And now I can’t even get a replacement or my money back

order short didn't get sausage and egg muffin

Hiya x Hope You're Okay And Well Very Good And nice customer service well done recommended for sure Definitely Hope To see you soon Dawid M.

What we did get of the order was freezing cold

Hiya x hope you're ok and well Very Good nice customer service and service at all Thank You for it, hope see You soon again Thank You Dawid M

I ABSOLUTELY appalled at what my family and I have witnessed whilst eating in McDonald’s. A group of children were speaking about extremely inappropriate things and using explicit language which the staff and the whole restaurant witnessed due to them speaking at a loud level. When we told a member of staff to deal with this matter as we have young children that shouldn’t be hearing what they were speaking about, they asked them to leave and the kids were acting as if they hadn’t been doing anything. The staff member then went to get the manager and all she had to say to them was to behave. The conversations between these kids continued and so we felt very uncomfortable and felt that the situation was not dealt with by the staff in the correct way and so we had to leave

the driver must have hit a speed bump 200mph because all our order is drenched literally

Hiya x Hope You're Okay And Well Yes Sure Very good customer service and thank You as well hope see You soon Again

Although the egg mc muffins were cold, everything else was hot and really quickly delivered. Thank you

I did nt get my food delivered

Food was cold and the brownie wasnt there and bits of burger missing

I've not received my order at all it's saying delivered but I've got nothing no delivery nothing

Woeful service half 2 in the morning we’re the only ones here waiting for 2 £5 meal deals and staff are just messing about ??

Really slow and the food was stone cold when it did arrive

Food was stone cold to the point we couldn’t eat it

Hiya x Hope You're Okay And Well Great customer service well done for That Definitely, Dawid M.

Hiya x Hope You're Okay And Well Great customer service well done for That Definitely, Thank You, Dawid M.

The food was cold. According to the app the driver was there on time and food was being prepared. Changed times 5 times before driver was sent with food. People should be allowed to cancel food when timings change as people don’t want cold food if there is no drivers available.

burgers OK but coke and milkshake all over the place

wrong drinks delivered only one drink came not even one I ordered n 2 others were missing.

everything delivered on time no problem there but once again food was cold. 3 items! so wanted my money back all I got offered back was £2.42 quite ridiculous to be honest

all items present for a change

Food never arrived driver had wrong address and wouldn’t come to correct address

Great Customer Service Well Done Great Dawid M.

5 items missing and 20 minutes late as the delivery driver couldn't find the address'. Called McDonald's and they were unable to resend or refund. very disappointed with McDonald's today.

All sauces and straws were missing

For once the whole order was there. It can be hit or miss at the Trent Bridge Maccies. However they are normally apologetic when things are missing. But it still makes it feel great when your whole order actually arrives as ordered. 😆

hi, I'd like to complain about the last order I had from here. the food arrived a little late due to the courier not knowing where to deliver which is not a major issue. the main issues was the drink was incorrect as I ordered sprite but it tasted like sparkling water and the burger was also damaged on delivery. I am usually satisfied but this time was left a little disappointed.

95% of the order was missing. Missing items have happened on numerous occassions but this one was shocking. I wont be using this service again

Delivery was late and was the incorrect order! So now I’m £25 down and still not eaten! Appalling

Had to wait 2 hours Had to call the store to see what happen and they said they had orders backing up with no drivers coming to get them but my order was hot when it came

2 hours late and food arrived stone cold. Not ordering again from you. Bad services

The food was ice cold meany thanks for that

Avoid this place. Save your money and cook at home or eat elsewhere.

Excellent delivery just items missing driver not at fault it’s the restaurants mistake

The freight train came and he had to wait for the barriers to go back up. It's all good.

Milkshakes half spilt in the bag

Food was cold hot chocolate was ok apart from it was everywhere don’t see how when it came in a car

It is not the quickest of stores, but the staff are pleasant. The Cleaner is a real character, super nice and down to earth sort, which is hard to find in 2024. They had heating issues the day I went was freezing cold inside.

food cold and ice in soft drink

delivery was great, but food was freezing

One job only and you forgot to give me sweet and sour dips for the nuggets for the 6th time. Ridiculous.

food was very cold and mashed up

Missing sauce, straws. Both large drinks not filled to where the line is. Wrapper did not match what was inside.

missing large fries from the meal deal it's not rocket science

Food was really cold really upset with delivery was really late

Usual consistent, high service level

had a good time there though went alone

Delivery driver was very polite, on time and showed great customer service

Food was cold and the drinks had spilt on the bag covering the McFlurrys in the process.

Driver taken another delivery to a location 6 miles away then arrived, food was stone cold, had to re order from another store

Perfect food and the courier was polite and double-checked the 4-digit code to make sure it went to the right person.

Food arrived cold, driver got lost!

The updates showed the driver in the restaurant for a long time. He also took a long time from the restaurant and the food arrived cold. The restaurant is 5 minutes away. I had to throw the food away because it was too cold to eat.

got here 30mins after original due time. rider had accidentally emptied both cola’s over all the food. soggy chips burgers and no drinks left. he said sorry and as he left the bags just split in my hands like a comedy. no idea what went on, but he was having a bad day, and we didn’t eat. Don’t blame McDs or him really, guess it just wasn’t our day.

Food quality was alright but when trying the hot drink it was meant to be a latte and instead was a hot chocolate. The lid was even punched as a latte so not too happy.

The best restaurant. The best, kind and friendly workers greet you with a wonderful smile. They provide assistance with a beautiful smile. I wish you success

Delivery driver was lovely, food wasn't that great tbh. Fries could of done with longer and the quality of the food isn't too great. Also coke was very flat

It's McD's, not much can go wrong. Courteous staff in the drive through, fast service, hot food. All order was correct too which is a bonus for our friend who likes a naked burger. Glad the Mc Rib is back

Really good service from the Delivery driver.

The items were quite cold which tells me between the delivery driver getting multiple orders in one trip, my order was sitting there for a while. Its unfortunate but even if i paid extra to have it deliver first , I still would of been waiting for the other orders to be picked up with mine.. My order was correct nonetheless

Best Mcdonalds to date. I waited till 3am to order because they shut down for 2 hours to clean the fryers and mate.... Let me tell you. That food was hot and declious. Nothing worse than going to a Maccies that give you cold food. I'm not getting cold food here. Service is okay. There's this gay guy whos on the tills and he's great. Everyone else needs to stop being so monotone. Smile for us.

Only problem is that they didn’t send the sauces, with the share nugget box

Missed item... Maltesermc flurry!

No fries were delivered with order. 2 large, 2 medium and a small fries. Called store and they told me to use chatbot on app. Chatbot told me to contact store. Store told me to contact head office. Head office told me to contact uber eats. 20 minutes on hold with uber eats and no answer. Extremely poor experience with nobody taking responsibility and no fries 35 minutes later with no resolution in sight.

Food ice cold and wet as my food was swimming in half my drink

food was much better and still hot from this McDonald's unlike the city centre ones woupd order again from here

Drink spilt and ruined all the food during delivery. Restaurant needs to seal their drinks better.

Chips cold, burnt and hard can’t even eat them. Burgers was cold!

Awfully rude manager, man with black hair and glasses (younger one not the older one). Ordered a drink which I was slightly late to go up to the counter for, another team member stated to said manager I was on my way and he replied that I had “better hurry up then”. Then shouted at a group of teenagers who seemingly did nothing wrong, apparently one was vaping - I did not witness this, however working in hospitality there is a way to speak to people and how he conducted himself was not that. He was arrogant and rude from the beginning demanding all of them leave and clean up their table whilst doing so. One of them asked him to repeat in which he asked if he couldn’t hear and told him he had attitude. This is no way to speak to customers and after being rude to myself and the teenagers I think it is unacceptable. Clearly hates his job, people and lacks basic manners and speech towards people. Never felt so unwelcome and uncomfortable by one person. Seriously discussing. Sort your staff out.

Delivered earlier than expected but stone cold!

Got a beef Big Mac when I ordered chicken Mac.don’t even eat beef

Terrible Terrible terrible embarrassing awful awful would not come back yuk cold disgusting , missing food, yuk yuk yuk

These guys are scammers! accept your order then close the restaurant! food wasn't delivered! rubbish service e! even had the cheek to say it was delivered!

Quick service and clean restaurant

After waiting 2 hours, my order was cancelled, and now I have to wait as it is breakfast time.

Not good part of order was missing drink and chicken big mac

food wasn't that tasty and just thrown into the bag

do you guys stomp on the food before placing it in the delivery bags, it's absolutely appalling the way the food comes & to even miss a whole meal is shocking! you guys need to fix the quality of the way you are providing food

Fries like rubber, One box was tipped into the bag, Squashed burger, melted milkshakes, wet straws, missing fries. All food warm!

Appalling branch. Several times they forget items and never include basics like straws or napkins. I'm getting sick of paying for sauces and items and not having them delivered. When I called the store I got hung up on and then called and nobody picked up. Pretty sure hanging up on customers, stealing customer items and not answering the phone aren't included in their job description. Reported to trading standards and will be contacting the area manager. Disgusting service.

Milk shakes split open in the bag

Zero stars. Driver or rider was unable to find my address. Couldn't even find the street. Worse than hopeless. AVOID.

Delivery driver was absolutely lovely, thank you so much.

Large fries filled up not even half way, bottom of bag was wet but my drink was missing. Food is cold.

Best we’ve had in a long time. Nothing was missing and it was hot👍

I absolutely understand that the fries are rather temperamental. Therefore they loose a lot of longevity during the delivery. However, the fries we had were horrific, cold, limp, soggy, unseasoned, brown. Oh and they tasted like cardboard and I have tasted cardboard