Mcdonald's Restaurants in Brent

Way too packed. Needed to use the washroom and it was locked. Flooded with rude delivery drivers.

I am Oder vegetarian spicy wreap. But inside 2 pic of onions one slice of tomato and full amount of lettuce. McDonald’s Wembley and When we call them to discuss this they are rude and dismissive on the phone implying that we are lying and they have packed the bags correctly. They pass the blame onto the delivery company even though the bag has been packaged.

Was late and delivered a coke rather than a chocolate milkshake

Food has arrived cold, and one burger was wrong.

The delivery was late because the driver was given the wrong meal and had to go back

late, cold and definitely can see why McDonalds are losing money compared to KFC or Burgerking

Twice now we have ordered delivery from this McDonald’s and both times there has been food missing from our order. When we call them to discuss this they are rude and dismissive on the phone implying that we are lying and they have packed the bags correctly. They pass the blame onto the delivery company even though the bag has been packaged and sealed inside their restaurant!!! DO NOT ORDER FROM HERE. ORDER FROM ALPERTON INSTEAD!

The driver dropped the drink on the floor. He spilled everything! Please pay attention to the kind of people you employ. He didn't even apologize, he only asked for the PIN.

I have been waiting for my order for an hour and a half!!!!!

Delivery driver was rude on arrival, my phone is broken and I couldn’t answer his calls as they weren’t coming through he’s also opened my food

wrong order deliverd and no refurn done!

Never ordering from Wembley OR any n. Unfortunately, everytime there is either food missing OR not received at all & on one occasion not reimbursed by Just Eat as happening too often. Absolute disgrace. Cold/horrid delivering everywhere all at once.

The food was ice cold from one restaurant and the wrong food sent from the other restaurant. It’s not the first time either

Terrible I was missing a burger out my big Mac and there was no fries as well!!

Not happy as all our food went missing .the deliverer only gave us the drink and didn’t give us the actual food

This was the freshest, crispiest mcd order i have ever got. Keep this standard up please!

The food was cold, missing three items of food, ridiculous service

Once again half of my order is missing!!!!!!

did not receive my mozzarella sticks

Driver on time not his fault on my order, McDonald need to do better and place orders correctly

The food is flooding in Cola. All my house and the food are full of Cola.

Came cold as guy came on a push bike

The delivery driver dropped the coffee cups because the bag was completely soaked and broke. I couldn't accept it anymore. I've ask for refound.

Very poor ticket shows food prepared at 21.32, this is an 8 minute drive even less at this time. There was no viewing of driver location showing but kept saying on the way and delivery time constantly changing.

Every time we order McDonald’s the large fries are half empty and they never add any sauces even though they have been selected.

we have had issues ordering McDonald's before from other delivery apps ( items missing etc...) but tonight's order and delivery from Just Eat was perfect x

I was waiting usually 15mins arrives but today driver took long he goes to wrong place

The food was very wet from coke, and also very cold.

The driver spilt my drink all over my meal. I ate nothing.

Fries terrible, hard cardboard texture!

Burger was missing pickles and fries were stale. Did not taste good.

I ordered a meal. Estimated delivery time showed 7:25-7:30. This later changed to 7:31. As at 7:31, the meal was not delivered but tge app had been updated to delivered already. I trued to contact the restaurant but could not.Delivered cold much late

Rubbish I did not get my order or my money back

The order said delivered and didn't turn up!

ordered a large meal and came just the burger. wrong drink (watered strawberry but ordered chocolate), snack missing.

Bag totally soaked. The McSpicy was more of a McSoaked with the bun and half the crispy chicken wet, with only half the drink ordered left in the cup. This is not the first time but the worst thus far.

Food missing and wrong items sent for an order of 6 things. Clearly no attention given.

Order was good, sliglty cold and sauces missing, but otherwise. good. Order too longer to deliver, but fine

Absolutely disgraceful service driver wouldn’t take directions or come to my address and was rude and I never received my order absolutely fuming as it was last bit of money in my account absolutely ridiculous now I won’t eat.

Please can you find out if my card is linked to account as his account got the deduction on the same while he doesn’t hold just eat

The food was cold not enjoyable at all

Absolutely appalling received the wrong food. I received a fish fillet of fish when I have high allergies to fish absolutely unacceptable

Took SO long to arrive. Food is stone cold!!!

Probably the slowest McDonalds I've ever been in. Waited over 10 Minutes for a Simple order

I ordered around 9, it said it should come 9:30 then changed to 9:45 and went all the way up to nearly 10:30, but arrived before that and came at 10:25 pm.

It’s was very bad experience my food never come we try to call driver never come the driver close the call in my face I never gonna use just eat again I want my refund

My order was missing items, they didn't send napkins and straws

Love the blond manager she is proper

the delivery driver was nice and respectful

Food never arrived & delivery guy after making me wait 2h dishonestly claimed he had delivered the order. Outrageous!

Late by about 2 hours and it was freezing when it eventually got hear.

they always forget parts of the order, they leave out the happy meal which is horrible for the child. hate this branch.

I didn’t received the dip tomato sauce that I ordered… and I’ve waited for 30min to receive my meal? For real?

Food totally wet because of delivery

all the drink spill in the bag all on the food

courier didnt send to correct address. Demand a refund

all Coca Cola spell over fries and burger, I payed 14£ with delivery and you refund 9? and also I have to mop half of halway and kitchen, this is a joke

Missing items all the time, on this order I ordered today it was missing two triple cheeseburgers

i never see a mc donalds staff like this ever,very rude and i thought they are new and doesnt completed training because they dont know how to treat customer. another thing i have noticed today (patryk and ewelina) they refuse to give order to one delivery driver and ewelina said that its take time and she dont have 6 hands ….that is so rude behavior i thing see need one more complusary training to how to treat customer and she is manager and with this type of behavior cannot acceptable plz make sure she get another compulsary training thank you.

I wasn't happy with burgers and chips because they weren't warm enough

I didn’t receive my food the biker is very unpleasant ‼️

The driver had spilled the coke all over food. Bag bottom was wet and food fell out bottom on floor. Plus the dips missing (again!)

the food wasn't warm enough but chicken nuggets and cheese dippers fine

Always forget to add my sauces and missing items. They never put napkins.

Uncooked fries and overcooked burger buns

Gents toilets weren't great. No provision for soap, there no hygiene which isn't good for somewhere to eat

bed quality uncooked fries 🍟 and overcooked burger buns

The fact I'm giving them a 1 star is me being generous. Ordered food for my autistic child where they did not seal the drinks properly causing spillage, ruining her food. Even if there was no food damage, it looked stale and old and not something to be consumed. Disgusting

The driver lied and said my order was delivered

Food arrived just under 1h late. Then completely wrong order. Couldn’t eat due to allergies had to spend a further £15 for another delivery

no drink no fries I need a refund

McDonald's failed to pack half of my order. Not the first time!!

this is second time they send half of my order. they only send fries and drink(i ordered 5 meals 2x fish 2x nugget and 1 time veg). very disappointing

DID NOT RECEIVE MY FOOD JUST EAT REFUSING REFUND, NOW I HAVE A STARVING CHILD, JUST EAT COUNT YOUR DAYS!!! APPARENTLY ACCORDING TO THE DETAILS IT WAS DELIVERED THERES NO DETAILS NO EVIDENCE NOTHING IT JUST SAYS DELIVERED WHAT ARE THEY TALKING ABOUT?

Missing 2 of 4 burgers. Big Mac had been destroyed with the sauce and contents spilt everywhere in the bag. Chips were cold. Very disappointing

Terrible my driver didn’t even arrive

Both hot chocolates where spilled and half empty!!

Food was a no show! Have requested a refund.

food hot and lovely. Paid for dips missing

Gave us 1 wrong item, but very quickly resolved and also let us keep the wrong item too. 1 seat though is very wonky and needs fixing. Overall happy and would go back again

Perfect, hot burger mouthwatering

First person to no come with my drink all over the food and bag perfect

the problem was with the delivery driver. he made no effort to keep the drinks from spilling and it soaked the bag and the food packaging and olso some of the food. not nice. feel sorry the i left with a tip also because he didn't deserve it.

Very bed staf today night at 11oclock no proper preparation order no test of chip nf burger and in side dilevey bag to much bad smell

Close to Wembley Central Station just on my way to Wembley stadium. Professional staff.

Food not arrived at all! Yet screen says 'delivered' no call, no door knock or ring from my intercom!

Did not receive my order at all, waited an hour and a half for my order only to be told it could have been picked up by another rider accidentally or the rider could have delivered to someone else accidentally. Really unhappy with Just eat and the restaurants’s lack of awareness and responsibility on correcting mistakes like this.

My egg muffin was cold, add on egg cold, 2× hash brown cold. I ordered medium milk shake I got some kind of cold drink.. The courier was not near my house,yet asked me where I was when I got strict instruction how to access my home. Yet he did not follow the instructions note written on Just eat app. I had to direct him. Couriers should follow instructions written on the note box in the app.

This chain is particularly quite busy which can slow down the timing of your order but the overall place is lovely and spacious

Ordered 5 sauces and didn’t even get 1

Good delivery driver, thank you

Wrong order got me chicken instead of mcplant!

Cold food, late delivery 20 minutes late, it was taken 40 minutes

Ordered at 11:30, still haven’t got it even though it says it got delivered

Ordered 4r milkshakes, but only received 2 straws, how disappointing.

2 of my orders are not delivered, I have to order again for the missing items and have to pay more as I have to pay service fee again and I just have to order other food so as to have it delivered free rather than to pay 3.50 delivery if I just ordered the two missing pieces. Not happy customer indeed.

My order never came!!!! I want a full refund, what kind of business are you running

I ordered 2 big mac with fries and strawberry milkshake and tropican. only one meal came with tropican and it was cold, not in press.

Large chips were only half full.

The nuggets were dry and over cooked , instead of sprite they putted water and the fries had a lot of oil on them