Mcdonald's Restaurants in Brent

Very disappointed with my recent order from this McDonald’s. One of the main items was missing, and to make matters worse, when I opened the burger (thankfully before taking a bite) to remove the onion, I discovered a hair inside. Absolutely unacceptable. What made it even more frustrating was how poorly customer service handled the situation. I was left with no solution and still had to pay over £27 for a meal that I couldn’t even eat. I would expect a basic standard of quality and hygiene, not missing items and contaminated food. Extremely let down and won’t be ordering again in this branch.

Lovely staff and got food served quick and correct

Full of weirdos and security won’t help. Scary to sit inside

Everything was alright however the quantity of the fries was less than normal despite paying full price, there have been so many times at this store they have messed up orders

I ordered four meals in two weeks amounting to over £100 twice the meals they were short and they refuse to deliver the missing items which was a quarter pounder with cheese at £6.29 order number C34C3 on Saturday 19th April at 18 .30 hrs. The staff are unhelpful and rude and I wonder if short changing customers is not a deliberate policy by this restaurant.

Had dinner at McDonald's and it was a pretty good experience overall. The food was fresh and tasty—I got a Quarter Pounder with Cheese meal, and the burger was hot, juicy, and well-assembled. The fries were golden and crispy, and my drink was ice-cold. Definitely hit the spot for a quick dinner. Staff service was solid too. The team was friendly, efficient, and got the order right with no delays. One staff member even checked in to make sure everything was okay, which was a nice touch you don’t always get at fast food spots.

Food got to me very fast during breakfast time took a little longer during dinner as it was busier.

Top-quality Indian cuisine is a vibrant celebration of rich flavors, aromatic spices, and time-honored traditions. Each dish is crafted with fresh ingredients and authentic techniques, from the slow-cooked curries of the north to the fiery coastal delicacies of the south. Fragrant biryanis, creamy butter chicken, spicy paneer tikka, and crisp dosas offer a diverse palette of tastes and textures. Accompaniments like naan, chutneys, and raita elevate every meal. True Indian cuisine balances spice, sweetness, and tang in perfect harmony, delivering a culinary experience that is both comforting and unforgettable, appealing to both traditional food lovers and modern gourmets.

I was sitting at top floor.. an waitress behaves so rude.. as she shouted loudly about why you keep your legs on the chairs.

Amazing experience at Wembley McDonald's.

food arrived cold. boxes wet from spilled drinks, drinks without straws. long waiting time. I do not recommend. and this has not happened for the first time

Ok experience...clean and tidy place

estimated time kept jumping between 5-10m back and forth so they were clearly lost and didn't message me or inform me of the issue

On breakfast was absolutely delicious I really enjoyed it.

I really enjoyed my breakfast it tasted absolutely delicious I would definitely recommend it to everyone who loves McDonald’s.

I ordered big meals for the kids to get the collectable minecraft toys now I have 2 crying kids because the toys were not sent!

Delivery driver was so lovely and kind

I love the food that I had today because it was absolutely delicious.

The food was cold and food was packaged well

order arrived 45 mins late & freezing cold! I'm not Pleased. 🤨

Food was as expected but cold. Driver did strange circles and took wrong turns and went back on themselves multiple times :C

Yes, they did deliver my food on time but the food was absolutely terrible. They spilt my drink. Started to leak once I’ve gotten into my house then I open up my box to see my big Mac and there’s a bite taken out of it. I know McDonald’s can do better.

The service is bit slow, food quality excellent and the atmosphere is warm

Tye food was stone cold and totally dried out. I would like refund please.

Didn’t get no dips when I ordered some.

I really enjoyed my pancakes it was absolutely delicious.

I absolutely enjoyed my breakfast. It was absolutely delicious.

My chips we stale there was a bite taken out of my burger

not good service delivered wrong order.

Food was very cold and so late is coming

Me and my Mum we both really enjoyed our breakfast.

I absolutely loved my breakfast it was absolutely delicious.

I really enjoyed my breakfast it was absolutely delicious I love pancakes.

I really enjoyed my breakfast it was absolutely delicious.

I really enjoyed my breakfast. It was absolutely delicious and I would have it again.

Extremely slow then food never turned up but stated delivered! would give Zero but wasn't able

I really enjoyed my breakfast.

Drink were not secured as usual with double lid or in the holder … causing to fall and ruin the deserts and less then half a drink.!! Shocking

All good was cold, driver expected me to walk to a different hotel to get the food when I’m one not from London and two a young girl and was rude when finally brought my food to me!

food was stone cold and stale :(

The floor isn't mopped dry at the entrance so I slipped and injured my hand to a point it had swollen and I had to go to the hospital and I realised every time I went to this Mac Donalds the floor was always wet and its a safety hazard so I expect better service.Instead of really helping me they forced me to write an accidental report despite me not wanting to.

Very satisfied with food and delivery driver. Thank you very much...

Philly cheese stack was terrible

The driver stole my food and I have been declined a refund

Food was delivered after 45 mins

I really enjoyed my food it was absolutely delicious.

just an average mcdonalds. binus that the drinks didn't spill and we got all our sauces. nuggets were bland but rest was OK

Food cold Useless courier Terrible service from McDonald’s

I really enjoyed my meal it was absolutely delicious.

Drinks were spilled everywhere the cups were on the flat position,

Delivered fine, just a small nit pick, the delivery drivers try to go to number 47, instead of 47A, which is the one stated on the address.

Food was good but had to unalive a fly and then had someone beg my family and other customers for food, I know many people are suffering and struggling but that doesn't take away from the experience and I found it very cheeky to ask people mid eating for their food.

missing 2 susege +egg muffins and one hashbrown. do they get the order wrong?

Food mising from the takeaway order. Ordered 4 sausage +egg muffins and 4 hashbrown and I received 2 muffins and 3 hashbrown. 2 muffins were missing and one hashbrown.

Awesome service, have travelled all the way from Somerset today, and didn't feel like walking anywhere to get something to eat, very impressed with the speed of service, as very certain that it wasn't as long as estimated time of arrival that was given when I ordered, thank you very much. I will no doubt be putting in another order before we return home.

wroug order and it is very cold and burnt

Absolutely taking the mickey I have no more and my children was expecting this and this has completely ruined morning it’s absolutely unexceptable as I use this service regularly and this is becoming a habit.

wrong food delivered and driver did not even care.

every burger was frozen cold like it hasn't been cooked at all, chips cold. feels like we've been given yesterday's left ivers..

The food would have been nice if it was warm, it said preparing for 30 mins we weren’t far away so it couldn’t have gotten that cold on way it must have just been sitting there. I understand it would have been busy but I’m still paying the same so it should be at least warm! No bbq sauce in bag either.

Terrible the food came mess and you mixed up my drink

Great delivery driver - very professional, good service

I really enjoyed my breakfast it was absolutely delicious.

People shouting and swearing and coming to your table begging for money and getting angry if you refuse to give them something all the tables and floor it filthy wanted to eat and leave as quickly as possible

we did not receive any Large fries within the meal.

Food always fresh and delicious. The only McDonald with good quality

The food was absolutely delicious!!!

No ketchup even If we ask them in notes

the driver was very helpful and polite even though the address of our hotel sent him somewhere else and we had some issues with his app

My sauces was missing on the order, both milkshakes weren’t made properly. And the chips was freezing

I really enjoyed my breakfast it was absolutely delicious I love McDonald’s breakfast.

I ordered a dip which did not arrive so I expect that to be refunded

The food was so cold and the driver didn’t ring my doorbell instead he called for me to come and get the food

Service is good. Love the fries. But it's Wembley, so the vibe is always a mess. The delivery bros hogging the waiting area in any food establishment is just hilarious.

I really enjoyed my food and the food arrived hot.

I really enjoyed my McDonald’s breakfast it was absolutely delicious.

I really enjoyed my food. I enjoyed my Chicken selects and my fries. It was absolutely delicious.

The chips were hard and tasted as if it had been left out overnight

One cheeseburgers was missing. Have order on past and was missing again. Sorry for writing this review. They have to be more cerfully with the food

I really enjoyed my McDonald’s breakfast it was absolutely delicious and I really enjoyed my food.

Little cold , fries did not feel fresh but other items good. Kids would love the toy

The food is always great and hot

Nothing missing & packed properly

Driver is too busy talking on his phone. He stood outside my house just talking on the phone.

The food was so cold I didn’t end up eating it I paid for sauces and I didn’t get the quantity I paid for I brought 4 ketchup and got 2 this is unacceptable as I paid for it honestly going to stop using this app your paying with people’s money it’s like after you get the customers money, you then dictate whether you’re going to fulfil the order as expected or whether you’re going to refund it and how much you will give back

Today I asked them for hot water, as I was with a baby and needed to heat food for him, they refused, disappointed with this attitude of the staff

I really enjoyed the food. The food was absolutely delicious.

food didn’t even turn up was delivered to wrong address

felt like deliveroo and not mc donalds, for just a tea had to wait 20minutes,

REALLY DISAPPOINTING, FOOD WAS COLD, HOW LONG DID THE DRIVER HAVE MY ORDER IN HIS BIKE BOX ? THESE MISTAKES SHOULD HAVE MORE OF A BARING THSN ME GETTING A REFUND, THE DRIVER SHOULD BE WARNED YOU LATE DELIVER MORE YOU CAN'T EORK FOR US SNY MORE, ITS APPALLING THE SERVICE IS GETTING WORSE.

Its local so go here a good amount, was shopping today and went to eat here and was hoping to charge my phone only for the plug points by the tables not to work, when I asked the lady why, her response was rather surprising " we don't offer this service " I just brought a meal and wanted to charge my phone. Fix your plug points. .what a silly reason to give. Also just so you know if you have plugs by public tables then you do offer that service. 🙄😂 also stop being so stingy with the chips, I order large and barely get a medium. Also your annoying delivery drivers are very rude and just push through to the front, no manners and block the whole area, even the last serving the food had to ask multiple times for them to move, all speaking with other staff in there own language.

The driver was chatting on the phone instead of trying to deliver the food on time. Food was cold when arrived.

It's great that the refund process for missing items is simple but it would be better to receive the full order for once...

need to change the oil they are frying the food in because it's affecting the food.

Not happy. Missing items. The rest that did come, was Luke warm. Very disappointing.

Their was an issue with my order, i was sent the wrong order, I informed Eat straight away about the issue, expecting them to resolve it with a refund, after one week they wanted photographic evidence, i am surprised when at the time I reported it, if I was asked at the time i reported it I could have then taken pictures and send some picture. I would have taken some pictures, but it was New Year’s Eve, I didn’t think of taking any pictures. Now they are requesting photographic evidence. .

I didn’t receive my food it wasn’t delivered

My food was cold like it had been out for a while I had to reheat it and the quality of the food wasn’t as good

I ordered at 6pm, and at 8pm it said it was delivered, but it never arrived. This is the second time it’s happened to me. Appalling; and now I am without dinner. Utterly disgraceful.

Order was good but had missing item, did not receive 20 chicken nuggets.