Based on 48 opinions finded in 1 websites

Based on 48 opinions finded in 1 websites
Nº 835 in 1046 in Hammersmith and Fulham
Nº 13 of 20 Fast food in Hammersmith and Fulham
Opinions
Customer service here used to be great, but my visit today wasn't so great the guy name YOHAN was so rude he shouted at me coming from nowhere.
Grecian Q . 2024-03-14
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Ordered food, customised Filet of fish, chips and a coffee. Everyrhing was cold, not sure how or why. Mcdonalds fries are not edible if they are cold. Never again, waste of money
1Fiona-AW . 2022-10-11
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Dropped in for lunch prior to going to the Apollo theatre. Food was fine, usual fare, usual drinks. Left my mobile phone behind but the staff saved the day by retrieving it and then returning it to me. That says so much about the quality of the staff that they employ.
Chris B . 2022-09-15
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We visited this McDonalds to get ice cream. We placed our order at the machine and requested table service. The restaurant was packed but when a table became available a charming, petite, dark female assistant immediately came over and cleaned the table, seating and the floor area really thoroughly for us. The ice cream arrived as soon as we were seated and the Tiramisu McFlurries that we ordered were the most delicious variety of McFlurries that we have ever tasted. When I went to recycle the packaging the same assistant came over and offered to do it for me. I didn’t get her name but she was certainly a very conscientious and kind employee who maintained a consistently high standard of customer service and really made sure that we enjoyed our visit.
Deborah K . 2022-07-03
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No nos quisieron cobrar en efectivo con un billete de 50 libras porque según ellos desconfiaban de que fuera falso, y lo peor, lo primero que preguntaron de dónde éramos. Después de hacer todo el pedido, nos fuimos por dónde vinimos con las manos vacías....
Rosy1173 . 2022-04-17
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We were short for time so we called into McDonalds for something to eat in a hurry. We found that the staff in there were extremely helpful and customised our order to suit our needs. The food was fairly quickly ready and very nice. There was a member of staff constantly cleaning up the tables etc, so the venue was kept in a clean and tidy condition. For our purpose it was perfect and within our limited time scale.
Tony and Joy W . 2022-02-10
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Good place for a "full MacEnglish" breakfast or just a couple of hash browns and good cup of great tasting / great value McD's coffee at 5am.
AdeW6 . 2020-09-09
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They are getting worse and worse Never have I ordered a delivery from this branch and they got it right . The last mistake was that I ordered a cheeseburger and was sent nuggets instead. How do you confuse the two????? I went there myself and the manager told me it’s not his problem and tough luck and to complain .His name is javed and all he did was given me my correct burger and not even an apology for me having to Come down myself .I cycled all the way there and paid Uber a delivery charge for nothing . The arrogance of this manager who doesn’t care about customers is a joke and I am totally shocked at how this branch has become .
m0e17 . 2019-08-08
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地下鉄ピカデリー線ハマースミス駅構内のミスドデ立地が良くて便利です。綺麗な店舗で気持ちが良いですが時間帯によって混雑して 行列が出来ます。カウンター注文でなく自動注文方式です。
FellowTraveler803440 . 2019-04-28
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Tried the new big Mac meal with bacon...very Nice! Clean an tidy store with helpful an polite staff.
Jan T . 2019-03-20
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As a family we needed a quick lunch before heading to kidzania. They staff appeared clueless and worked at a slow pace, having 7 children with you as well and understand time. The restaurant was steady not very busy and you would have thought your food would have come out quicker. I also had an item missed off even though the order was gone though serveral times with the member of staff.
Surrey_couple24 . 2019-02-20
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I'm a realist and at the end of the day It's a McDonalds so I don't expect the world, but I'm always left feeling p'd off - either I have to wait for 20 minutes, my order is wrong or they don't have the ingredients. Even when they do, the burger is thrown together, literally, as if on purpose and when you complain they don't care at all.
JoshC3087 . 2018-12-17
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For the first time i have been disappointed at MacDonalds i stopped for a quick lunch on my way to the hospital. The 2 ladies at the counter were totally lost. The body language very POOR i ordered a big Mac meal with medium COKE WITH EXTRA ICE as a got to my table there was very little Ice and FRIES WERE COLD AND DRIED. I just eat the MAC and I didnt have time to complain cause was running late for my appointment.
mbarara . 2018-12-12
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Food is generally ok but service is often very slow. It also gets very busy at certain times of day (after school, pub closing, etc).
Steve L . 2018-12-11
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Como cierra bastante tarde, cerca de medianoche, es una buena opción si vuelves tarde. El espacio para sentarse es limitado
VIAJER0_URBAN0 . 2018-10-15
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時間帯によってすごく混みますが、駅ナカでなので待ち合わせに便利でした。タッチパネルの注文が最初難しかったですが、その時は...
sararahchan . 2018-07-15
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Og grei mat. Varm og nylaget. Hektisk, men effektivt. Wifi virket ikke. Prøvde flere ganger. Måtte oppgi norsk mobilnummer. Men...
helt1 . 2018-07-03
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The self service tills just slow everything down. Staff could be reminded to smile. Got my order wrong. Saving grace was it was clean
jamesgmbevan . 2018-04-28
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Izzy and I popped in for a quick breakfast before catching the underground home after a night stop and concert. We ordered and paid at the electronic screen and by the time we had got round to the counter our food was ready. Quick, fresh...
dik-mad-dog . 2018-04-18
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Would of give zero if I could ordered from machine didn't give me receipt was told runs out of paper all the time so took my seat and waited 20 minutes asked one of the staff she said it will come waited another 10 minutes...
236earlyriser . 2018-02-24
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I regularly come here for breakfast; but recently there's been only 1member of staff taking orders and serving. When I arrive, I join a queue of people waiting to order, while she serves food to the people who have already ordered; once I've paid, I...
Phil H . 2017-11-30
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Sempre com filas,porém o atendimento é rápido. Bem localizado perto da entrada do metrô. Boa opção de fast food.
curyalexandre . 2017-09-15
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It's McDonald's, so you know what you're getting. The ordering and waiting area after they installed the machines recently is horribly cramped.
bobkkkkkk . 2017-06-30
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whoever the clever person was who decided to change the hammersmith branch to the pay now and get your food 15 minutes later is working on a different plane to the rest of us. How is this new system a timesaver at lunch time. i...
Wookie1959 . 2017-06-08
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Wenn wir die Sehenswürdigkeiten der Stadt ansahen und schnell was essen wollten, was bietet sich da mehr an als Mc...
Pasci8 . 2017-05-17
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Went for a quick fast food again since on my route home... Ordered as usual and Again No Dip for my cheesy bits that's included in a meal
ivop277 . 2017-05-13
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Passed by last week coming back from a evening out. I queued for about 3 minutes until I realised it seemed to be a free for all and queuing made little difference. I have to say, I didn't bother in the end and just left...
712michellea . 2017-02-14
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I like Mackie Deez. You get good ones and bad ones though... But this one is awful. It is the slow service, the rundown fixtures and lack of toilet facilities that make this Mackie Deez feel a rip off. Everything takes ages and when your...
Charlie F . 2017-02-03
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lo teniamos muy cerca de nuestro hotel justo dentro de la estacion Hammersmith y con un amplio horario por la...
mafeliBsAs . 2016-04-10
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Quand aucun autre resto ou pub ne sert à manger passé une certaine heure et bien Mc do est la,...
lali761 . 2016-03-08
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Estando num pais de lingua inglesa e não sabendo falar nada de ingles como eu é uma otima opção,apenas muda...
Kathya A . 2016-02-29
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ショッピングモールで買い物をし、疲れたので、立ち寄りました。 アイスクリームコーンを食べました。 ちょっとアイスクリーム...
yukkiandran . 2016-01-31
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Like the previous persons review Chips which they advertise as crisp and tasty from the first bite to the last, very rarely are now, and they are far too salty!! Yes it's junk food but not so cheap now Got so fed up with taking...
Anthony V . 2015-12-13
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I visited here for a burger and chips and a drink at the end of a recent night out in London and on the way home. The staff were friendly and I was served very quickly.
Jake R . 2015-12-07
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This McDonald's is just like any other. Basically the food is good but junk, staff is nice but can be sometimes slow (depends on you and the time of day)..... Anyways, there's a lot of space and it's always nice to stop by before/after a...
Alexclondon95 . 2015-11-19
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A regular McDonald's restaurant. I have not found any drawbacks for this location. If you love McDonald's, then you will love this too.
TomStrelok . 2015-11-11
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Every single time I go to this restaurant I have to send the chips back as they are cold and horrible. What happened with the time that Mcdonalds's chips were always fresh and really hot? It isn't one of the best options for a healthy...
LondonLessons . 2015-10-07
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the food was hot and tasty and the service was quick and polite. Food tasted fresh and the queue was served very quickly
Nikit P . 2015-07-23
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McDonalds is what it easy a quick fix for a hungry mouth. Service was ok but very rushed. Location was good and easy to get to.
Barbara P . 2015-07-20
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Não tem como errar. A qualidade do McDonald's é comprovada em todos os lugares. Lugar bom para ir sem medo...
herb_nyaa2016 . 2015-07-16
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Very slow service, every single time I have to wait at least ten minutes to get served.This os the most horrible McDonalds where I've ever been.
Explore809157 . 2015-06-27
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Not at all comfortable eating in that place under the eyes of passengers from the metro station .... The smell of frying is all over the place.... tables are too close to each other and it is not really possible to have a decent discussion.......
Marcovsky999 . 2015-06-23
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Pra quem não quer gastar muito com comida e quer algo rápido, boa pedida como sempre. O McDonalds da Hammersmith...
tetimb . 2015-02-25
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If you idea of a treat is to munch upon tasteless muck whilst watching a barn full of other pigs guzzling away with their mouths wide open then you'll love this place. Don't love it too much, mind. Diabetes is just round the corner....
nakedlunchinlondon . 2014-07-31
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O atendimento não é muito bom porque a loja sempre está muito cheia, fazendo com que os atendentes acelerem os...
ismael_sousa . 2014-01-16
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316 Opinions
The worst pizza I have ever had in my life, I had one bite and couldn't actually stomach the rest. Not even edible, they told me they would send someone round to collect it and that I would then be refunded but no-one ever turned up. AWFUL! Waste of £25.
327 Opinions
I am writing to express my deep concern about the extremely rude behavior I encountered during my recent visit to your establishment. Specifically, there were two staff members, who used inappropriate and offensive language towards me. This behavior is completely unacceptable and highly unprofessional. I believe that all customers should be treated with respect and courtesy, regardless of the situation. This experience has left me feeling very uncomfortable and upset. I kindly request that you take immediate action to address this issue and ensure that such incidents do not occur in the future. Thank you for your attention to this matter. I look forward to hearing back from you soon.
1144 Opinions
I hate writing bad reviews and would love to give this place a better score, but there are a few major issues here: 1. No garlic sauce - They only stock chilli & bbq sauce. No ketchup, mayo or garlic. This is bizarre and makes no sense whatsoever. Their chilli sauce is very sweet (actually tastes a bit like the bbq sauce) and needs a garlic-mayo sauce to balance it out. If they only change one thing, it should be to start stocking garlic, it literally takes no effort and I hear other customers asking for garlic every single time. Just bizarre. 2. The pitta bread / portion size - Order a large lamb shish and it comes in the same small pitta bread as the small portion. Each time I've ordered this (4) the bottom of the bread breaks as soon as you take the first bite, and the lamb falls out of the bottom. I always end up taking it home and eating with a knife and fork. Not the one. Use a larger bread for the large portions and wrap it up around the filling. 3. Cash only - Not a major problem as there is a cashpoint in the Coop nearby, but still the only takeaway in the area to not accept card. The one thing you cannot fault are the chips, very tasty and a good portion size for the price. They make a big deal on their menu of being all about high quality ingredients, and I will say that the lamb is always very tender and juicy. This place could easily be 4 stars with a few simple changes. As it stands, it only deserves 2 stars.