McDonald's Ennerdale in Kingston upon Hull, City of

Ordered mozzarella sticks. Every single one of them has no cheese in them. Just the batter shells. Took them back to the window and the manager said to wait for a new lot, waited 10 minutes and ended up driving off without them as the line of waiting cars was getting massive. Always forget items. Always get items wrong. Awful branch. Don’t use

We stopped here for late night treat. After waiting approximately 10 minutes in the drive in queue, we ordered and paid. Only to be told to wait in the park spot and our order would be brought out to us. A further 10 minutes elapsed, and my husband had to go in to collect it. It was already bagged, but he didn't know how long it had been on the side We drove off and parked up nearby to eat our food. Half was hot, half lukewarm. Took it home to heat up in our air fryer! We were too tired to go back and complain, so I completed the online survey. This was addressed through the feedback team. So hopefully, the next time we call here, there have been improvements

By far worst McDonald’s on the planet. Service is terrible! So slow it’s actually unreal. They make KFC look extremely speedy. You would think they have only one person working inside. Food cold, plain chips. Burger must have been sat out waiting for at least 3/4 hours. I could go on and on. Avoid like covid!!!

By far the worst McDonald’s in the country! Service very very slow! Always and I mean always something missing from the order. Don’t think I’ve ever got an order with everything in the bag. Mcflurry and milkshake pretty much 95% of the time out of service. The staff literally couldn’t hate their job anymore if they tried. Quite literally throw the food out the drive thru window. I’ll still be back though because you’re round the corner from me but still…..

Very long wait for two mcflurries, not worth the wait, very slow, nothing more to say, improvement needed

A well earned drink after trudging round car show rooms in Hessle and Hull. Milkshake this time, and jolly nice and welcome it was too. Always a favourite of mine....strawberry and at a push chocolate...same consistent product at the outlets round the area.

Terrible. Food cold and poorly presented. I am contacting McDonalds, to see if they can remove the franchise license, from the current owner, whom is obviously useless - and by all accounts, ignorant and rude.

Found a dead fly burned and stuck to my chips, not very happy! Lady took the chip away, came back a few minutes later and asked if I wanted new ones! I’m sorry but how dumb can you be 😅

Never ever does this place have everything we need for our family of just 3!! We order the everyday menu items but there is always an 'oh sorry we haven't got any of those' Or the machines not working. If on the odd occasion they do have what we want. We get home with items missing. 👎

Do not promise free delivery and then charge £3.50! Then don't promise a 20 minute delivery and then take those 20 minutes to assign a driver! The driver was excellent though as he called ahead and even brought it up to our hotel room. Much appreciated whoever you are as he also knocked on the door and left after I'd said thank you.

do not order via ubereats from here. not only is the food poorly put together, its not tidy, completely messy burgers not even even, a blind person could put them together better. get sent wrong items, and everything stone cold. mcdonalds customer service via email and social media is ignorant and in store via the phone its manager talks to you like dirt and terminates the call. in short, mcdonalds violate your consumer rights, refuse to replace or refund or even correct the order, uber eats also the same. both companies happy to take money off a cancer patient forced to isolate, and provide poor quality food and rude/ignorant customer service. do not order from this store, in fact this company in general.

Very dirty tables, staff very rude, messed up mine and the kids order. When I complained the manager was very dismissive and rude not in a rush to help resolve the issues, would not recommend. A franchise in much need of a new owner.

Went through the drive through. Made sure I reminded him about my dips. Still forgot my tomato dip with my cheese bites.

Bought a raspberry ripple iced cooler and it was pretty much just a cup of ice, obviously not run very

After being in the area and it was a warm day, I stopped here to get a cold drink. Good selection on the McCafe range, as well as reasonable prices. Consistently good products. Will always be back as been coming here since my eldest son...

We call in most saturdays after swimming and always get a warm reception . Service is very quick and food always piping hot .

It was a hot Saturday afternoon when we popped here for drinks. The restaurant was busy, as was the drive through. As we only wants drinks, we chose the the drive through. Quick and easy, our drinks were with us in no time. Same great...

On a hot afternoon during my commute home, I popped through the drive through for an iced raspberry frappe. Although the drive through was very busy, the queue went down quickly and I was soon on my way again. Great service, reliably good drinks, and...

Store manager very rude, didn’t even know how his own restaurant app works - very unprofessional. Avoid avoid avoid! Go to the McDonald’s over the road at ASDA instead.

We are spoilt for choice of McD’s on Kingswood but this one is far superior to the poorly run store on the opposite side of the retail park.

I visited here during the week for a bite to eat. The ordering process was quick and efficient and the tables and restaurant were so clean and tidy. I enjoyed my food here and it was nice and hot. The fries were freshly cooked for...