Based on 77 opinions finded in 2 websites
Based on 77 opinions finded in 2 websites
Nº 798 in 882 in Kingston upon Hull, City of
Opinions
Nice little breakfast. 3 of them for £20 tasty and fresh
Kris Whittaker . 2024-09-21
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I ordered poached eggs on toast, my test for any new Cafe. These were PERFECT. Why is this cafe getting 3 year old reviews skewing results coming out. The staff are friendly but still learning. I've NEVER had a bad meal, and I've been here 3 times. Give them a go. You won't be disappointed.
Connector15015849080 . 2024-06-08
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The toliets were dirty and had cobwebs, they brought the desert out with the main and the food was unpleasant
Ali Mohamad . 2024-06-02
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Food freezing cold. Took 1hr 30min to deliver 2 breakfasts. Eggs so over cooked. 2. Breakfasts £22. Never again.
Sharon Gardner . 2024-04-11
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Food was disgusting egg uncooked looked like someone had spat on it sausages over done cheap ingredients just absolutely awfull would never recommend!
D Dubz . 2024-02-04
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Absolutely shocking, food was stone cold and the sausages where burnt to the point I couldn’t even bite them. Delivery took over an hour too for one breakfast. Don’t know how places like this are still open.
Macy Campbell . 2023-12-10
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Food was an hour and half over the estimated delivery time. Upon arrival the drinks were missing and the food was cold. Don’t order from these
Connor Young . 2023-11-26
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Ordered this two hours ago for delivery still not here no one’s answering the phone
Levi Higgs . 2023-11-12
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The staff are so rude advertised 20-40 mins delivery but took 1 hour and 20 minutes to arrive when I rang after 40 mins they clearly didn’t even start cooking it, then they said 25 mins but took another 40 mins, then I get cheesy chip not even a quarter full of chips and literally no cheese cost £4.50 what a rip off the milkshakes were warm.
Courtney Robinson . 2023-10-08
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Not worth the money no prices up anywhere so they can charge what they like I got bacon sandwich only 2 bits of bacon in a roll £3.50 and that was a small, full breakfast in a roll was £6.00 and the roll was the same size as a small bacon sandwich will not be going again
Ian Waters . 2023-01-08
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Food is lovely and the place is so nice and clean!
Steph Hazell . 2022-07-16
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Very nice but expected at least 2 sausages for a medium breakfast. Oh and please cook the egg white on top.
Star 1 . 2022-04-23
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Went the other day worst breakfast we ever had fatty bacon swimming in Grease and the person at the counter is extremely rude
Demon Kezzington . 2021-11-27
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First time in here the day never again ordered bbq pulled pork n fries took long enough to be done bbq pork was freezing only hot thing on plate was fries which all ya could taste was oil breakfast wasn't good either husband left his too walked out and left it never step foot back in it again wouldn't give it to mi dog
pat Monto . 2021-11-20
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Never order from here. We order over 2 hours ago and food hasn’t turned up. Tried refunding and cancelling my order but still being charged.
Ellis E . 2021-10-24
MORE AT TripAdvisor
I just visited this morning (23/10) with my partners for breakfast. The service was lovely, and everything was made beautifully. My partner particularly enjoyed their black coffee, saying that it was one of the best they've ever had. If we're ever up Hessle Rd again, we'll definitely be returning!
Bee Hill . 2021-10-23
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THE EGG WAS GREY AND OFF Do not order from here, we were given out of date rotten food & the person working the phone was rude and unhelpful
Jordan Windram . 2021-09-24
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Lovely place, breakfast was lovely
Simon Berry PLY (BezzaGB10) . 2021-09-08
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Edit* On Saturday the 27th February, when you definitely were open, it took more than 2 hours to arrive, a latte was missing from a breakfast meal deal and there was a hair in my daughters sausage sandwich! Complete waste of money and a health hazard!! And I have the email receipt to prove it was your cafe and also a photo of the hair in sandwich. Thanks
Kelly temperton . 2021-03-02
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Disgusting, waited hours then when it was delivered was cold & dark black hair in my sandwich, will never order again
Sonia Coulson . 2021-02-07
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Food 2 hours late. After contacting twice. The food never arrived. Awful service do not order from here
Loz . 2021-01-23
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Placed an order on just eat and was notified it would turn up at 1.05pm, right now at 2.45 there's still no deliver, the cafe isn't picking up the phone and I'm having to go through just eat chat to try and claim money back for this order. Why would they accept an order if they had no intension if delivering it at all?! Reading the reviews I'm disappointed I ever picked this place, hope they get removed from just eat for having bad service
Kate Smith . 2021-01-02
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Food his horrible and mad service
Donna Foster . 2020-10-25
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Nice food,reasonably priced and quality service will be returning!
Jamie Warrington . 2020-10-24
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They describe their range of coffee to include cappucinno and lattes, in response to my complain about a cappuccino I ordered being hot water based and not milk based (which it should be, common knowledge) they argued back that I only paid 90p (Im aware of that, but I expected to receive what I ordered) and they use a nescafe automated machine, maybe it needs servicing or they should consider changing the choices are they don't offer what they claim. They constantly respond on just eat in a condescending way trying to place blame here there and everywhere rather than accepting they have some timing and quality issues. I requested a refund via just eat and they claimed they couldn't do this as they paid for the ingredients... Not sure what that has to do with poor quality and badly cooked food, as well as falsely advertised coffee but like I said they're full of ridiculous excuses for their short comings. They claim that the bad reviews come from people who don't know how to appreciate things but I'm not sure how anyone should or can appreciate late food, poor quality food, coffee that isn't what they claim and, looking at other reviews, this isn't even a rare occurance.
Jacinta Hickson . 2020-09-19
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I ordered takeaway breakfast and coffee from here. They describe their range of coffee to include cappucinno and lattes, in response to my complaint about a cappuccino I ordered being hot water based and not milk based (which it should be, common knowledge) they argued back that I only paid 90p (Im aware of that, but I expected to receive what I ordered) and they use a nescafe automated machine, maybe it needs servicing or they should consider changing the choices as they don't offer what they claim. They constantly respond on just eat in a condescending way trying to place blame here there and everywhere rather than accepting they have some timing and quality issues. I requested a refund via just eat and they claimed they couldn't do this as they paid for the ingredients... Not sure what that has to do with poor quality and badly cooked food, as well as falsely advertised coffee but like I said they're full of ridiculous excuses for their short comings. The cost of your ingredients and price points you advertise at are not my problem, my problem is receiving low quality food and bad responses from whoever responds to your reviews, they need some cluster service training (which BTW I've worked in for 10 years via various retail and hospitality roles, don't get all wah wah you don't understand cafes on me because, I do! I also understand decent basic cheap food isn't amazing but it doesn't have to be bad) They claim that the bad reviews come from people who don't know how to appreciate things but I'm not sure how anyone should or can appreciate late food, poor quality food, coffee that isn't what they claim and, looking at other reviews, this isn't even a rare occurance.
Jacinta H . 2020-09-19
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I place my order on 9 00 , my estimated delivery you sed will be on 10 55,but it was late 40 min . Food was cold tost was mushe, black pudding hard like rock, beckon bern. Not happy.
Marta Plowas . 2020-08-23
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Waiting 1.5 hour for simple breakfast 😒😒
Martyna . 2020-08-07
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Ordered a delivery through deliveroo and i was waiting for 1 hour when I was told it would take 45mins, so I rang them to find out where it was and they told me it would be another 40 minutes They had no phone manners What so ever seemed very unprofessional business wouldn’t recommend. Avoid !!!!!
Ryan H . 2020-06-28
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The order that was delivered to my house was the wrong order . Rang them to say it was wrong and they said they would ring back . Tried to ring again 3 times and every time went to voicemail , they could of rang up and said they will be refunding the money and that we could keep the food for the inconvenience, but instead it took them 55 minutes to send the driver back with the refunded money and told him to tell us that we can keep the food we have , which we couldn’t use because it was all cold by the time he got to us. Customer service very poor . Only positive to the place is the driver , he was very friendly , and apologetic . Would not recommend
Callum Coles . 2020-06-17
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I had a breakfast there which was fine but the coffee was very weak
Stuart Peach . 2020-03-08
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Always ridiculous delivery time, and always is really really late I would understand if we was ordering a three course meal each but when it’s a 5 minute drive and we’re ordering 2 sandwiches it’s pretty embarrassing, 1 hour 35 minutes for the delivery time and it was 40 minutes late, they forgot the sauce in my sandwich and we rang up twice to see where the order was and neither of them times they bothered to tell us they didn’t have the drinks we wanted. Sandwiches always turn up soggy thought I’d give them another chance but clearly nothing has changed
Lucy Hall . 2020-01-10
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When I initially placed the order via Deliveroo the cafe advertised free delivery and stated food would arrive within 40 minutes. As soon as I ordered a £3 delivery/service charge was stuck on, and the delivery time went up to 60 minutes! Consequently, despite me twice chasing the order and been given false promises of delivery times, my order eventually arrived an hour and 40 minutes after I placed it! I could understand if it was a massive order - there may be a delay - but it was 5 sandwiches!! No apology was even offered. To make matters worse the food/coffee was cold when it arrived and there was a sandwich missing. Appalling service - never again!!
annaliese2209 . 2019-11-16
MORE AT TripAdvisor
Top place for nice fry up and it was top food
William Webb . 2019-10-20
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I ordered a small meal with them and it took over 2 hours to deliver to my house. The woman on the phone didn't seem to care at all and sounded disinterested. If the owners don't care, please close the restaurant.
jihan rahman . 2019-10-18
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Absolutely not recommend this I just order food and never again burger was disgusting wrap was looks like pancakes with mayo and was late also fully not recommended
Adrian Frede . 2019-09-26
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Better than the average hospital coffee shop, great staff and nice coffee and cake.
Neil Searle . 2019-09-23
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Clearly the owner here doesn’t like bad reviews so if you don’t like bad reviews do something about it! I’ve been here a few times for something to eat although the food is OK to say the least on the few times I have been in I’ve had to wait half an hour plus for my food even though nobody else was in the cafe I personally won’t be coming here again soon the wait is far too long!
Bonnie Rose . 2019-07-22
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Food late, called to find out what was going on, no apology, no interest from the girl who answered the phone. Won't be ordering from them again.
Bernice Brumby . 2019-05-12
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Had me sat here for 45m waiting for my food no explanation no apology nothing I find the staff extremely rude here won’t be coming here again that’s for sure
Lucy Skye Lennon . 2019-02-24
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Worst experience with a restaurant ever Do not order from here be aware!! I waited 2 hours for a 1 meal breakfast and it didn’t even arrive !!! When i called them they told me that you will not get the refund and told me we don’t care if you had a bad experience! Wow so professional! You would rather eat bricks and stones than eating in this so called restaurant.
Ammar Ashkn . 2019-01-10
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Ordered from them via deliveroo twice now, first time they were two hours late, second time no show at all. The food, when it did arrive the first time, was cold and soggy. Thankfully Deliveroo refunded on both occasions. Avoid at all cost. EDIT finally delivered second order two hours late again. If it's wasn't for deliveroo refund id have sent it back. As free food it's okay, as something I've paid for, over fatty bacon and overdone egg. Not good.
Jake Smith . 2018-12-24
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Ordered from Uber Eats a cheese toastie and curry with chips, took 1.5 hours to arrive and the curry and chips was covered in little white hairs. Unsuccessful on claiming a refund.
Anna Hugman . 2018-10-13
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I came across this cafe by accident and I have to say I am so pleased I did. The staff are very welcoming, clean and smart. All the food is cooked from scratch and it tastes amazing!! It is great value for money too. It has become my regular place to go for food. Give it a try. You will not be disappointed.
Julie Kirby . 2018-07-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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15 Opinions
Have just had breakfast here which was absolutely delicious. We were served by Eddie who was very friendly and attentive as was the chef who greeted us and said goodbye as we left. The coffee was very good and breakfast first class. I’m glad I didn’t look at the other reviews before I went as it would have put me off and I would have missed out! Will be back again for brunch soon!