McDonald's in Blaenau Gwent

very nice will be ordering again

My order was not delivered to me

9 nuggets box only included 5 nuggets. Chips were cold, dry, unsalted and had clearly been reheated and then left out again. The drinks were nearly half empty.

missing sauces, 2 burgers came without the edits we had made to them

Delivery was great but the order missing items yet again. All the sauces for a chicken sharebox.

Food was stone cold, mcflurry was melted and the ice in the drinks watered them down to no taste.

Nice coffee, very clean, friendly staff.

Good quality fast food. Bit noisy generally.

food cold and order not complete

ordered burger with no pickles but somehow had extra instead

did not put the philly stack in , missing items

Super fast delivery. Food was still hot.

not only were we missing half of the meal as well as a full burger, but the garlic mayo was processed as sweet chili. literally, HALF OF OUR FOOD WAS MISSING!

The delivery driver was absolutely a credit to your company and extremely polite. As for McDonald’s they are a joke!! I ordered 2 large stormzy meals and only didn’t I have the sauce that came with them. I had no straws, and one less 9 of the chicken nuggets. I chose brynmawr instead of Ebbw vale as I know them to be shockingly bad with orders but I’m even more disappointed now that brynmawr are clearly the same. Not a happy customer

Nearly all the order was missing! Very annoyed terrible service from McDonalds.

Absolutely shocking staff. I was waiting half an hour for happy meal that never arrived, only for them to accuse me of scamming the restaurant and apparently never ordering my meal. Before getting accused of stealing, I had to pay £5 for my meal when it was originally £3.69, telling me that I needed to pay an extra £1. Staff came up to my table telling me that I needed to leave because someone heard that I said “yes it worked” when I originally said “yes I finally got it” after waiting half an hour. When I got the free meal after waiting a certain amount of time some of my food wasn’t even with it. I’m appalled, sort this out.

I live a two minute drive from McDonalds and my food was cold!!!

The fried was missing and there was only 1 meat patty in the burger I'm disgusted I demand a refund!!!

My mum got back home with our food and my 9 nugget meal only had 7 nuggets not impressed that you pay extra from a 6 nugget meal and only get 1 when you pay for 3 more very disappointed. They constantly get the odereds wrong just fed up at this point

Only been once, it was late and I was slightly drunk. However staff were friendly, helpful and had a laugh with them.

missing a whole meal not happy at all

it came cold so had to reheat it and I asked for bbq sauce and they gave me none apart from that it was good need to get better at delivering food quicker so it's warmer to eat and to remember people's order correctly

Filled the gap at a reasonable price

always messing my orders up all the time. every, single, time!!!

Delivery was fast, prompt. Everything we ordered was there, intact and well presented. The food was hot.the delivery guy was friendly and approachable.

Really nice friendly polite driver

food is stone cold, not drivers fault must of been left at restaurant.

delivery driver we had for this order was so polite and friendly

The fries in brynmawr are always anaemic & soft / soggy . But it was hot and burger was nice .

all good except they gave me a banna milkshake when I asked for a chocolate milkshake and I bit into a chicken nugget with fat in it all was good apart from that one

Shocking service yet again, asked for take away and it gets put on a tray, then they have a cheek to tell me about attitude, WOW 3 TIMES IN A ROW

orders at 14.05 finally got cold food at 15.25

It's a mcdonald's what do you expect a gordon ramsey five star restaurant

Went to McDonald’s this morning 5:15, Refused to add my hash brown on to my meal and charged me for a separate one. Troy the man at top window had terrible attitude and so did Bev who refused to give me my hash brown. At the bottom window had no option for sauce, sat saying ‘Excuse me’ as they all just walked back and fore acting like they couldn’t see us. Had to drive around again as my Friend with ASD cannot eat without her ketchup. Then to top it off there was egg shell in my egg! Terrible service! Rated 1* as 0* isn’t an option. Ebbw vale next time!

No straw but lovley delivery driver and food was hot

Ordered salsa dip, no salsa dip

I go once or twice a month enjoy it there. Would like to make a few suggestions. Why has McDonald's Never had brown buns as well as white so you have a healthier choice. The seats are Extremely uncomfortable because they are Hard. And sachets of vinegar to put on your fries. Thanks

on time and had everything apart from the fries

over an hour late, freezing cold, soggy food. awful

driver was polite and courteous, unfortunately food was cold but can't blame the driver for that :(

Drivers sat nav took him to a wrong address. This was quickly resolved and the driver delivered great service and was very polite

The food is amazing but the service is horrible, they almost never get an order 100% correct and they never accept the payment offer

I'm extremely unhappy as it was all cold

every time myself or my daughter order chilli sauce it is always forgotten. it's not hard it's on the order we even leave notes each time. I hate complaining but it happens too often

Order was not fully correct. Happens frequently

Very friendly staff and great service always

missed an entire meal not happy

Excellent restaurant/takeaway…food is always lovely and a quick service. The retail park on where its situated is a clean busy little place too

Ordered 6 mcflurries , arrived as they should

1 of the meals were wrong but delivered quick

very late came stone cold and half the order was wrong

bought burger in a roll the roll tasted stale and the burger was way over cooked my partner also had big mac with fries and milkshake the milkshake was missing plus the roll tasted stale plus the burger overcooked rubbery very disappointed

No dips Cold food Burger was a mess

it was like 3 hours my food was cold I'm furious and request I have more food for free love from marley xx

I ordered my mcodnalds around 5ish and it arrived just after 8 this evening and it was stone cold .

Order said delivered but I’m still waiting for food that never arrived

How hard can it be to put an order together correctly? FYI if you order from here, you can guarantee your order will be late, cold and missing items. This is a dreadful McDonald's, no issues with Just Eat.

Fries were freezing cold and stale

Had breakfast flatbread and the waffle coffee. Only cheese in flatbread no bacon and not a waffle latte just a regular coffee and had to wait 35 minutes for it !

I pre-booked our food (2 hours in advance), and it was still 40 mibutes late. The restaurant is 10 minutes away !!!. When our food did get here it wasnt even luke warm. What a complete waste of money.

Always friendly and happy to help ..no problems rectifying any issues ..big shout out to Sharon and Lisa in Brynmawr .Polite and friendly ..nothing too much trouble

Different experience in brynmawr McDonald's tonight

Nice food open 24 hours perfect if you camping in the hills of wales

Food nice but the worker sharon horrible acussed me of swearing and apparently being agressive then i heard some boys on a 250 made me happy

Quality control is non existent here. Every single time I order food it's COVERED in tomatoe sauce and the burgers are always smushed and in a mess. You eat with your eyes first and I always regret having food from here.

Absolutely shocking when food arrived food was not only squashed, but freezing cold. Not even a straw for drink very dissatisfied

Delivery was very friendly and food was hot.

Says delivered but was not delivered to me!!!!

he was very lovely gentleman the transaction was a successful hand over thank you all

Mate you tock it to the wrong house

driver was sat about for over an hour with food in the car and it was completely ruined when it got to us. driver was really rude also. not the first time to of happened

A little disappointing 😥. Medium Big Mac & Fries were slightly cold, as though they'd been kept warming up for a while. On a better note, the Latte coffee was lovely!

Worst McDonald's around ever order iv had is wrong then once again give chance ordered a twix latte and was given a regular coffee bitter as hell 😡

My flat bread was only half full the other half had no cheese or bacon.

Just a typical McDonald's nothing special

My food has not been delivered

never turned up. what a waste of my evening

Didnt even show up with my meals

I praised brynmawr over Ebbw vale but I changed my mind now after this order

Brynmawr mackies still hasn’t improved with longer than average waiting times

Food cold missing 2 burgers from the feed family deal

when I placed my order it said my delivery would arrive at 18.35. then it changed to 19-15/19.30. the food was delivered at 19.16. when you order food you expect it to be for the time you ordered. not sure why it was changed but it was. if I had known it wouldn't be at 18.35 I wouldn't have ordered.

ordered at 11:30 got my food at 1 o’clock, don’t order from here

There's just too many problems to address here. One of the main problems being that they always get orders wrong. Update : I just waited 10minutes at the window and the staff couldn't even make the burger with care. The fries were cold too.

My order was not delivered but it’s says it been delivered

Good food. Well used. Busy. Slow service sometimes.

My absolute favourite driver! Both me and my partner can never doubt his manners

cold food went straight in the bin £48 down the drain!

They bloodie dropped my drink on purpose jow I'm 😢

What can I say apart from great food all freshly cooked definitely visit again

After walking for 6 hours, me and 3 other friends were greeted by two shift managers who were really friendly. Food was fast and hot, drinks had a perfect amount of ice and the burger was delightful. Only falter would be more salt on the fries, but other than that, one of the best services I’ve received from McDonald’s.

Restaurant received my order I was waiting over an hour and a half for it rang up to ask where my order was, they said they hadn’t received any order even though they gave me a order number and I was tracking it and it was saying my order had been received and made

Constantly messing up my orders.

Lovely mcdonalds, clean and very efficient. Staff were welcoming and the food was very tasty. Ive not been here before so it was a pleasant surprise.

Missing items, others were wrong. Happens everytime.

Food cold, items missing from our order and lids wasn't on our drinks properly so half the drinks empty.

Great experience. Order was all correct and ordered in great time. Food was very hot and great quality. Will order again!

never order from here, they will get your order wrong and they can't box food properly- it'll be all over the bag. Order from the Ebbw one instead if you want maccas.

Great service great delivery man, 5 stars plus, happy customer

I asked for extra lettuce considering the night before I had ordered the exact same burger and there was little to no lettuce, and to my surpirse I received a McChicken box with literally just lettuce and one bun, no chicken nothing. My Mango smoothie was filled halfway? I usually never complain about a food order as I consider other possibilities and i’m never that bothered but this order really bothered me.