McDonald's in Trafford

Place is spotless, service is always amazing and the staff are very friendly and always happy to help will definitely be returning ❤️💛

cold food and the spicy chicken was missing

The fries were over cooked and cold the rest of the order was not as ordered and what was given to compensate for the item that they forgot to tell me they didn't have was not to the same value as ordered

Have visited this place several times now and experienced a marked decline in the service. Had to wait several minutes for our food despite only one car in front on the drivethru and the food was only just warm when we got it. Returned today and our fries were cold and had to be returned.

Another order and as usual they manage to fk it up yet again, missed off a full double quarter pounder meal and a 20 box of nuggets. Surely its not that hard to read a screen and put those items in a bag right??

Took ages to get to me and when it did it was cold

I have never been to a branch this terrible. They get orders wrong more times than not and the service can be very slow on the drivethough. They staff don't seem to care at all and never apologise when they get orders wrong. Drive a bit further to the MacDonalds at Asda down the road

Missing double Cheeseburger and Hot apple pie!

Its almost laughable how they can get every single order wrong. A mayo chicken meal and a chicken sharebox is a fairly easy meal to put together no? I was handed from the drive through, 3 mcchicken burgers no fries no drink and 1 sharebox Just unsure how it can be every order something is missing. I get second hand embarrassment working in the same industry that such small orders can be faffed up so much!!

Missed 2 burgers out of my order. Try calling them and they don’t answer

The food was fine, it's macdonalds, you know what you're getting, but the speed of service here was terrible. Ordered on the self serve and was 4th in line but it took about 20 minutes to get the food.

Nice new restaurant with outdoor play area and indoor ipads for the kids.

We visited this McDonald’s on Sundays and we were not happy with what we received! We got two meals and one came like this! It was disgusting Iv been trying to contact them but have had no reply i am very disappointed

Terrible service. The lady who cleans the tables is rude and nasty. The service is slow, the food is cold. I informed the manager that I had overstayed the 90 minute stay, he said he would enter my registration and waive the fine. I have just had a fine come through for £50 for overstaying by 20 minutes. Horrible nasty place.

Tills we're down, so orders placed were not made until receipts were produced.

Driver spot on, quick delivery, food as expected 👌

There’s always something missing, if I spend £20 and I ordered dips which are free but they don’t come with my order, I should be refunded the full amount, that’s not what I ordered is it

Foods wasn't warm up correctly. Taste terrible. Definitely the worst experience in McDonald's.

App wouldn't work, then drinks were hard full in cups !

chips and burger were stone cold

Quiet , don't think people know about this branch of MacDonalds so service very quick no queues. Reliable food

Fillet of fish was reheated. Chips were cold. Had to microwave them.

Enjoyed the breakfast there , efficient and quick through the drive through 👍

Big Mac missing , plus cold food and melted milkshakes

The dining room Crew Member is fantastic. He was friendly. The till server was ok.

The food was hot for a change it was very nice

How hard is it to make a couple of burgers… waited 30 mins and both were stone cold. Nothing new with this place.

Very poor service. They lost our order and were not nice about it. No apology. In fact one staff member was especially rude when i asked why the delay. Food barely warm.

Would be nice if our dips were included.... Nothing beats dry chicken with no sauce

Probably the slowest McDonalds in the world, not even busy - waited forever for my food

Half the order was missing and what did arrive was cold and hard

I recived two mc ribs both looked abysmal i have a photo to attach

never arrived, delivery sat outside my house clicked as delivered and then drove off and I have to wait several days for a response regarding my refund when this was supposed to be a little treat for myself as I dont have much money appealing customer service setup

No food was delivered totally the wrong order

Staff are too used to apps and screens, they neglect people stood at the counter ready to order and pay. 20 minutes to finally get served. Need a bell on the counter as all staff looked everywhere else other than the counter.

One of the staff was outside with his mates swearing their heads off and smoking cannabis right outside the door with kids around. Not exactly the kind of thing they need to see

there were a few issues with the order (not having certain things) so the driver was at restaurant for nearly an hour.. but the food was warmer than usual so i cant complain too much

late delivery ,no straws for milkshakes and chips stone cold and stale

Delivery driver was amazing thank you very much. 10/10

Ordered on the App, one item wasn't available, but the App didn't say this, still charged the same price, but for a lower priced item, now waiting for a refund? Update, better now

Chips were cold and undercooked.

hot fresh food, quick delivery.

If the amount of grease left on the food wasn't off putting enough, the hair in the breakfast definitely was, everything went straight in the bin

More grease than food, no wonder it was early, drain the grease people!!!!!!!

It took 30 mins to receive 2 burgers and two fries and a drink and the drink was half full because i said no ice

missing 3 burgers and 3 large chips, cold the rest

Waited 2 hours, went to McDonald’s wouldn’t give me my order, my order had been sat there stone cold waiting for a driver to collect it. No way of cancelling it. Driver shows up with the same order 2 and half hours later. Freezing food. Absolute joke

Some toppings removed from double burger due to allergies. Instructions not followed and burger arrived with all toppings.

Went there on a busy Saturday evening after the dinner rush. Staff are tired, tables are not cleaned. Found a little warm on the bench sofa. Waited a while to find a crew member to clean it away. APP order not working properly, staff delivered wrong food. Not a very happy experience.

The food was cold! Not nice, must have been sat waiting for delivery

great delivery service. disgraceful food. 4 mcflurrys with 3 inches missing from each. they wasnt even half ful. served with a fork so stabbed tongue and banana milkshake 3 inches missing which was just like water and not banana tasting. never will we order from this branch again.no excuse either because we ordered at least an hour b4 the rush. luckily kept photos of the quantity n mess of the meal n expect a refund. rant over

After 30min waiting for my order I received cold food and non-carbonated drinks. While waiting I saw that my order was ready to be served but the entire staff was busy serving the drive thru. Staff and manager wasn't helpful at all. I will never visit this McDonald's again. Avoid !!!!!! There's are other McDonald's in this area.

Delivery took ages, food was cold, mcchicken sandwich & sharebox mozzarella dippers were missing (even though the salsa dips came!?), the ice creams were melted, the milkshake was only 2/3rd full & had gone watery. The mcspicy had the bread part in its own box but the chicken was lying in the bottom of the bag as if just thrown in the big bag. Totally disappointing!!!

Very slow to get food (15 mins) and no salt on the chips. Taking ti many orders and cant cook fast enough.

Local store on way home but always slow to get order but every time I have been put in car park to wait. Told a couple of minutes but ended up being 11 minutes and cold. Avoid if possible quicker to drive to another store where staff show some interest

Food was an extra 5 mins at drive thru but it was busy - but service was great and they were apologetic for the wait -

Not very warm and again no sauces for 20 nuggets share come on guys iv paid for them

1 drink was missing,the dips were also missing,

you only gave me the drinks and 4 sauces from a £35 order

Service was abit slow but the food was tasty; restaurant was nice and clean

All food that arrived was stone cold and stale. All deserts and milkshakes had melted. Delivery was on time and prompt, so no fault from the driver. Just terrible service from the restaurant.

No milk no sugar food was luke warm

Rude staff no manner. just bought 3 chocolate milkshakes and the milkshakes are very runny. Almost like water! Avoid this rubbish branch. Wasted my time and money going down there! Call button on there site doesn't work either

Painfully slow service this evening and although I ordered on the app it was still wrong 😔

Slow service and ordering large was a waste of time and money as they gave standard portions with the fries just in a bigger carton, and the same with the iced latte.

Food tasted burnt, fries were cold and limp - usual mess from here - wont be going. back

Bag had been dropped milk shake and ice creams was ruined and everywhere

Terrible. Forgot my fries, dips, fork and straws. Also it took ages to get the food.

Spent 40 minutes waiting for food

Food was stone cold. And most of the order was missing. The entire meal was missing and chips from the other meal. I just spent £20 on nothing

Went there with a relative for an interview, great atmosphere and really good service.

It's McDonald's. Same as ever other McDonald's... Seems like a good idea until you've eaten it, then immediately regret!

Probably the best mcdonalds. Staff are nice. Nice atmosphere. Food quality is good apart from the one time it was burnt

Don't know why they didn't stick to the old way. 10 tills server grabs your food packs it and gives it you, what was once fast food is now slow food and if you need to pay cash or speak to someone about your order good luck! You get ignored!

Waited over an hour for my delivery to arrived, they kept pushing the timing back so don’t looks like it was late, I ordered at 6:36pm and it arrived and 7:31pm, drive said McDonald taking long to prepare! But the food was stone cold

Dreadful services half the order missing missed delivering the main part the order burgers but deliver the chips miss other items I will never order from there again

Fuming at how little they filled my drink

Perfect service and lovely delivery driver. McDonald’s did forget my dips but not the end of the world :)

You miss out a double mcplant on the original order, I instantly re-order one, and you send me a single when I ordered a double. There's 1 thing on the entire order, how can you mess that up. Terrible.

Just been and got hash browns and they are well and truly over cooked and cold. Won't be returning

food was great but arrived with no dips when we'd requested them for selects znd 20 nuggets an no straws when we'd ordered milk shakes!!!

Still a choice to visit time to time , the bad point is is not a Fast Food anymore, long wait and the people working inside move like zombies…even if busy they never miss the chance to stop and have a chat ! Literally they sleep in their shoes…they nearly every time messing up your order! Like every McDonald in uk!

what a joke order a meduium ilkshake to get a little carton and only received my 3 chicken mayos

Always something missing from the order, if you go in the evening, don’t expect mustard or onions on any of your burgers for some reason? Fries portions are a joke and hardly ever ice in the drinks. I’d say you get what you pay for but the prices are ridiculous for what you get.

All good. That double mcplant inparticular was done to perfection! ♡ thank you

food was cold and drinks were spilt on my food

Everything was great - also got a uh, free, mcflurry and coke I didn't order? XD thank you

mixed review as nugget's were great but the fries were cold and there was no sauces out straw in the bag aha it was all packaged together hot with cold?

Poor slow service. Food was cold. Order was wrong. Not so fast, fast food

The whole meal was stone cold absolutely shocking ! I’ve paid £14 for a rubbish order I request a full refund but £7 I’ll be complaining !!!! I’ve ordered from a pizzeria it was that bad. Food went into the bin I’ll never buy a meal from here ever again .. shocking !!!!!!!!

Nice driver! Didnt even say hello, to busy talking on his phone.

Delivery driver was very polite. And helpful.

Order to the wrong address contacted the McDonald’s to change the address driver went to the original address then contracted myself said he would bring the food to where I am the said he had delivered the food and the message I got quote “Tooo long bro .waist one delivery time” when it is only 5mins away horrible service and worst delivery driver ever

What a lovely looking McDonalds, All the staff were great and my kids loved the place place outside The food was hot and we got everything we ordered

Absolute shocking service here, been here a number of times with the autistic individual who I support at work and takes them about 10 mins to get to the til and take your order and then they keep you waiting for ages and the autistic child who I’m supporting with my colleague gets annoyed (don’t blame him) customer service here is not good atall, and it’s not the first time this has happened either

Excellent, good was good, delivery was great

Quick service and hot food thank you

Nice hot food honestly so crispy and enjoyable nice crispy selects and burger looked neat and not thrown together,nice thick creamy milkshake best McDonald’s I’ve had. Definitely go again

Busy , as usual. Used the 'Touch screen ordering system' initially, but after a few attempts, we managed to place an order, and within a few minutes, our allotted number appeared on the screen above the " Collection point". The food at any of 1,450 outlets in the UK is consistently good, and this outlet didn't fail us in anyway. Big tick to the Staff member who swept up the rubbish on the floor and table, left by the family next to us, who continued arguing loudly whilst continuing to eat their Burgers & chips.......10/10 for staff perseverance.

chips were cold on arrival but the Nuggets were still warm and it was delivered on time by a friendly courier