Based on 1.073 opinions finded in 2 websites
Based on 1.073 opinions finded in 2 websites
Opinions
Please avoid this restaurant and go to the nearest from here, they stopped serving high quality food after the fire, he ordered multiple times since and all orders have been of poor quality or wrong
kevin wu . 2025-03-31
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Very popular and busy but flawless too
Brendan W . 2025-03-29
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Lovely young brown boy with gorgeous long hair served me with a smile, excellent service ;)
Op No.1 . 2025-03-26
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Standard McDonald's although fries were very short in size, I've found this at a lot of the restaurants now, not just this one, however, the service was great and very pleasant and polite staff with a smile, again unlike other ones I've attended.
gillian gray . 2025-03-18
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Nightmare to get salt and napkins
Adam Day . 2025-03-14
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Drive thru , had to wait no minute
Chris Chapman . 2025-03-14
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We have been three times since it has opened since the fire. I feel that it has gone down a bit chips are always cold and soggie afraid to say won't be coming a fouth time
Jennifer Ramsay . 2025-03-11
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Rebuilt recently I had high hopes. But it's a soul less place. No view of the kitchens and the collection point looks more like a cloakroom. Awful place
B0 M0A0K . 2025-03-09
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Waited over an hour food was cold wontever be backb
Fiona Reilly . 2025-02-21
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First visit since complete rebuild after being gutted by fire. Not so "cosy" as before. Almost clinical. Mostly hard seating. Machine ordering unless you get staff assistance. Now ☆☆☆. Previously ☆☆☆☆☆.
lordpitnolen . 2025-02-11
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Since the fire, the food tastes much more fresher & the fries are the best mcdonalds fries in the area!
ONLYMEGAN . 2025-02-08
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Why is it not possible to order a medium size meal " item is unavailable" , yet strangely possible to order a large meal? Similarly, why can't you order under 9 nuggets on the same order because " item unavailable"?? Ok, so you don't have 6 nuggets... but you do have 9? This was for drive thru, though we tried to order to car drop off point too- same result. Asked at the drive thru window, nobody knew or was willing to answer. Really appalling way to bump up profits- if it wasn't a 15 mile round trip to get there, I would have cancelled, unfortunately only discovered .5 miles away. The order was also wrong - they did manage to include everything for a change ( apart from ketchup), however it's really lucky that nobody is allergic to onions, and merely dislikes them intensely.. so that was a waste of a quarterpounder too. Was hoping for better service since the reopening, but apparently just the same old, minimum paid workers not giving a damn. ( not that I particularly blame them). It wasn't peak time, but around 9pm, so steady- the opportunity to muck up the already inflated order should have been limited.. Terrible, misleading and disappointing. Please train your staff to read orders before they inadvertently kill someone with anaphylaxis.
Louise W . 2025-02-03
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Very few spaces to park in, table we sat at was just wiped but it was still really dirty and sticky. Food took ages to arrive and it was already getting cold. It was quite cold inside too that didn’t help with the food. It used to be the best McDonald’s in the area, now not so much.
Kamil Slawicki . 2025-02-01
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So I decided to visit the new McDonald's after old one was destroyed. Good looking restaurant newly fitted and recently. Notmgoing to comment on food as well all know what McDonald's offers and quality across the board. So see the new restaurant.
Luke Mogg . 2025-01-28
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You would think weeks after opening as a brand new building with all brand new kit, the milkshake machine would be operational. 2 mcdonalds in the same night with the same "excuse". Why offer something you never sell. atleast I got ice in my juice..
brandon campbell . 2025-01-28
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Food was cold and ordered all wrong This has been the case a few times now. Used to be great. Staff were nice and friendly when asked to fix things. Clean and tidy
Nikki Bell . 2025-01-23
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The place is immaculate staff excellent
Patsir Belter . 2025-01-21
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Seem to have to wait 20min on food every time I order.
David . 2025-01-15
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I do love the milkshakes. Don't usually order for myself, if I do its usually a special. Staff were friendly, easily approachable if any mistakes with the order. It was late when i visited and most of the people that were seated were teenage boys. I'd still recommend this McDs.
Jacqui Gray . 2025-01-13
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Standard McDonald's - nothing too good or bad. However the old McDonald's was 100% better than this tiny new one!
Bob . 2025-01-12
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My only complaint is the large chips 🍟 were not large chips at all! Half empty im afraid 😨
Carolann Patterson . 2025-01-11
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We visited soon after it reopened. Our order (via the large screens, there were no tills or people serving) was forgotten and when we asked a staff member about it, after he saw us waiting for around 10 minutes, he apologised and went and filled the order for us. It wasn't correct but we had left by the time we realised. I'm hopeful things will improve in time
Becca . 2025-01-10
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Great used to bring all my kids here when they were young. I was there yesterday with wife and daughters not been for years I will be back soon good staff and food keep up the good work 😀😀😀😀😀
Alexander Cochrane . 2025-01-10
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McDonald have 3 delivery apps Uber/ just eat /Deliveroo Only turn on just eat.
K C Yau . 2025-01-07
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Pretty poor McDonald’s to be honest. The food is pretty much what you’d expect, standard McDonald’s stuff. The service however is where it’s not great. Incredibly slow, even basic things like a latte can take ages. Consistently they don’t give you a full fries. Every time I get large it looks like they’ve just given a medium portion.
S W . 2025-01-03
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Love McDonald's because you know what to expect and if for any reason it is not... there are no quibbles .. it is sorted immediately
Jim Minns . 2024-12-28
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i ordered a large strawberry milkshake, cheese sharebox and a normal double cheeseburger. i got a medium strawberry milkshake, cheese sharebox and a chilli cheeseburger lm unimpressed
alex laing . 2024-12-28
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Best drive in McD in Dundee. Nicest vibe somehow. Maybe cos its not in Dundee? Just 200 metres out of it! Who knows. UPDATE 10 July 20. Now open for Drive through 7am to midnight. Breakfast restarted. UPDATE DEC 24. Has finally reopened after a year, following a huge fire. Totally updated to McDonalds latest designs. Notable, for me, for hard, uncomfortable seats. Bottom line, no doubt, but doesn't suit MY bottom.
Robin Rhaney . 2024-12-25
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Opened the door to this new building and was immediately left disappointed,the vibe has gone. Felt like a knife had been thrust into my heart on seeing this 2024 version ... Seats too hard,too few pay picking your order points,clearly they aren't expecting to be busy. Every face I saw coming through the door was visibly shocked at the lack of that special vibe.... Just don't like the seat set up,it's like sitting in a field grazing with the rest of the cattle... The food was fine,it always is,liked my coffee... But dear oh dear....the vibe has left the building.
T Hutton . 2024-12-23
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Food made me ill and was rubbery
Korbin Forbes . 2024-12-21
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Have been waiting on the reopening of monifieth mcds. Went via drive through wr live 2 mins drive away got home and all food cold burgers and chips. Very disappointing. And the drive through to narrow when turning the corner to exit and the bigger cats struggling to get around the corner
Stuart . 2024-12-20
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Not the McDonalds’ fault, but Googles. This place burnt down about a year ago, and Maps still says it is open 24 hours despite the fact that it is not fully built and not open yet. Came expecting a McDonald’s, left with anger at Google for this error.
David Booon . 2024-12-14
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This place has now been demolished.
Berglas71 . 2024-08-12
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We used to go there all the time but it burned down so we were couldn’t come back. :(
Fearless Pyzzo . 2024-02-24
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Sitting in having a great meal and I noticed it getting warmer and was then abruptly told by panicking staff to leave as their heating system was apparently broken and would not turn off. Still don't know what the panic was all about.
Douglas Edwards . 2023-12-05
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Food was burnt, couldn’t find any staff and it seems like someone had been smoking in the restaurant
TRS . 2023-12-02
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Best flame-grilled burger of my life
Luke Hutton . 2023-11-29
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Incredible, but it was a bit hot and the food was burnt.
Aaron Stubbs . 2023-11-25
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ice machine wasnt working and my burger was a bit overdone.
Ben Birtwistle . 2023-11-21
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Helpful girl at digital menu as some of us older folk sometimes struggle with technology.
Douglas Parker . 2023-11-20
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Chips were actually crispy,better than other McDonald's
Ian Fagan . 2023-11-08
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The staff are friendly and helpful. Restaurant is spotlessly clean
Ian Chalmers . 2023-10-31
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The kids were noisey running g in snd out of mcdinslds also rhe kids just sat never ordered norhibg took up seats so nobody else could get in the staff were very ignorant never acknowledged y when y come up to the counter to busy saying what they were doing tonite or at the weekend
Anne Sarah Ralston . 2023-10-21
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Ordered on the app and collected at the drive thru. Whole process worked seamlessly. Food was hot and very tasty. Staff were very friendly and polite too. Very impressed with this particular McDonalds 👏 👏👏
David Kidd . 2023-09-30
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Ordered off just eat. Missing half my order and food was cold and the management were doing nothing about it apart from hanging up on me. Absolute joke. Do not recommend. Worst service ever
Katie Clark (20Katie05) . 2023-09-27
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It's quite a feat how the Ethiebeaton drive thru gets worse every time you visit. Sadly my autistic child likes their food, as it's bland. Last visit, forgot drinks & Mcflurry after being asked to park up. Previous visits forgot sauces with a nugget meal, forgot burgers, over cooked food. The list goes on . I wish it was good, I live over the road,it'd be handy but hard no on that one. Here's hoping it improves at some point as I don't have any choice other than to use it until even my child refuses to eat it.
Luke O'Neill . 2023-09-24
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Awful! Like most of the McDonald's in Britain the staff are lazy and rude! The food is put together like a dogs diner and most of the time you get parked for something as simple as a cheeseburger! Understandle if it's busy, but when there's 6 or 7 members of staff and 3 customers the math just doesn't add up!
Mark Taylor . 2023-09-19
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Shocking experience, Young shift manager didn't know how to run the shift. Poor older lass was running around on her own, while her colleagues were generally standing doing nothing and chewing gum ( health violation) 🤢 .
Luca Macari . 2023-09-15
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Too many staff joking about with each other and food not that hot when you eventually get it
Janet Isbister (loggiecat) . 2023-09-04
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Quietest mcdonalds I've ever been to for that time of day, very friendly and fast staff and lovely people there too
Michael Spratt . 2023-08-31
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I asked for a box of garlic cheese bits and they didn’t put them in my bag
Hollie Conway . 2023-08-27
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Très bon service ! Bravo aux employés !
jean louis Cimiterra . 2023-08-14
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This place has went so downhill the past year but tonight was awful. Waited 20 m for 2 mcflurrys then when I questioned it because people way after us were getting large orders the young manager basically threw our ice creams at us was so rude and said they aren't melted in a mocking tone. Actually unacceptable to leave food sitting out that long when so many staff just stand about
Kelly B . 2023-08-10
MORE AT TripAdvisor
This place has went so downhill the past year but tonight was awful. Waited 20 m for 2 mcflurrys then when I questioned it because people way after us were getting large orders the young manager basically threw our ice creams at us was so rude and said they aren't melted in a mocking tone. Actually unacceptable to leave food sitting out that long when so many staff just stand about
Kelly Barclay . 2023-08-10
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Miła obsługa, miło spędzony czas z Rodziną, dobre jedzenie, polecam!
Piotr Janczak . 2023-08-03
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Usual McDonald's food, service a bit slow, young guys on floor unhelpful, too busy talking to their mates who were eating there
Stuart Mitchell . 2023-08-03
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Ordered 2 medium fries 2 drinks and burger and chicken nuggets opened the bag and there was no chicken nuggets!! And paid for them as well! 2ND review update. Ridiculous, and had a frappe that I ordered but it was all ice! May as well of been a iced latte.
Holly Gibson . 2023-07-13
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Good Flat White coffee ☕️ , hot fries 🍟
Alison Henderson . 2023-07-03
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Exvellent service in comfortable surroundings
Pat Last (Pk) . 2023-06-28
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Early morning staff are always nice here, food comes quick
Duncan Wilcox . 2023-06-25
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Absolutely plummeted in the last 5 months on almost every occasion. Tiny McFlurries, cold fries (that at 02:00 we saw being reheated), a serious lack of sauce on burgers (from Big Mac to Big Tasty) & hard McNuggets, Selects & McCrispy that were also dry & must have been sitting out for a while, Prices have shot up (like the rest of the market) but the quality has nose dived. Such a shame as for years this was the best McDonald's in Dundee.
Kev Reilly . 2023-06-18
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Nice, clean environment with friendly staff and a fast service.
Kamran Majid . 2023-06-17
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reasonably quick service and order has always been correct. Even when busy the service is pretty quick
Grant Elliot . 2023-06-15
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employee stole pokemon cards like 2 years ago (still works there) i want some to. thanks in advance #5star #statisfied #localfoodcritic
Jorn permentier . 2023-06-09
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Nice clean store, hot chocolate could have more flavour.
Stuart Sargent . 2023-06-08
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Yet again pickles on cheeseburger and big Mac, food warm to edible and it wasn't even busy.
Paul Smith . 2023-05-21
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really bad service had to wait 15 minutes on 3 diet cokes because no workers could be bothered serving it. heard them talking about drink then ignored us.
libby g . 2023-05-13
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I went with my granddaughter to sit in, but when we got there, it was overflowing. We were disappointed. We just got a takeaway.
Isabella Scrimgeour . 2023-05-07
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Excellent fast food. Convenient location.
John Bennett . 2023-05-04
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Hannah the manager i cannot thank her enough! Kind caring and understanding! Comforting, welcoming and helpful to name a few but yeh all the good stuff! And the other manager who also sang happy birthday to my daughter. I am extreamly greatful for your service today 3rd may 2023 and i just wanted to leave a good review about my service today. So thank you and i hope use see this. All the best!!
Denica Wiltshire . 2023-05-03
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Staff friendly and helpful, ordered via app arrived promptly
kezo984 . 2023-04-28
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Definitely not fast food, waiting 20minutes for a small order. 8-10 staff standing having a laugh and joke at the counter. Why do customers just accept this as the norm now ? Poor customer service all round. Asked for a refund as I couldn’t wait any longer and low and behold my order appears on the counter in seconds.
Craig Miller . 2023-04-26
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Long wait to be served in drive through. When I finally was served the order was wrong ( which I didn’t notice till home ) and the chips were soft and cold. Btw the milk shake machine seems to be permanently broken and it’s usually the only redeeming feature of the food from this establishment. Not a happy customer! - this was a one off !! Have been back since and was what you would expect from a McDonald’s… fast stop gap food that saves you cooking when your too knackered to cook ! 3 Stars as service varies from awful to super friendly .. is what it is !
Colin Brunton . 2023-04-04
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Unfortunately it's nothing like it was chips not crispy cold bun and salad 😕
Mark lori . 2023-03-13
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It's a McDonald's and you can expect the same standards and menu as all others. Service is quick and efficient.
Alex Shepherd . 2023-02-07
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As far as Mcdonalds goes it's pretty good. My only small complaint is I always ask for ketchup, and if I'm asked to park up its always forgotten about.
Culty Personality . 2023-02-06
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Usually good, however today got home after 5 minutes to find the food freezing cold and the big mac meal missing. I couldn't be bothered with the hassle of going back.
Paul Conroy . 2023-02-04
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Our waiters name was Callum Clark and he was phenomenal cleaned all our things was very friendly felt happy
Finn Leddie . 2023-01-20
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my coffee was finished before order arrived, only to find it was wrong. kitchen staff were to busy messing around, it was also cold. asked for refund and staff disappeared, couldn't hang around as had to go to work. never going in there again.
russ g . 2023-01-18
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Great service and coffee always good.
Morag Samson . 2023-01-11
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Top class service from Ryan McBean! Went the extra mile to fill my fries up to the level they should be at! Legend
Iain Craig . 2023-01-02
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Great service from the team there
Roy Smith . 2022-12-24
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Was here 9th December ordered fries and no chicken nuggets were in the bag!! Paid for them! Having to wait too. Poor service.
Holly G . 2022-12-09
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Fast service, nice and clean , friendly staff
Joanne Jamieson . 2022-11-26
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Good friendly service on the Click and collect service. Clean inside.
Stan Trudgill . 2022-11-04
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Friendly staff and very clean throughout. Never had any issues with this particular restaurant.
Conner Broadfoot . 2022-10-24
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Very slow service compared to other McDonald’s
Ricardo Araujo . 2022-10-12
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Basic McDonalds, but the service has slowed right down. Takes around 10 to 20 minutes to get your food when it used to take no longer than 5.
Blair Robertson (BAR0112) . 2022-09-29
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Never faulter McDonald's always nice morning and night
Cloudy Clayton-Youve been gamed . 2022-09-26
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Absolutely disgusted and just raised my point to who I assume is a manager. They have just filled a bin with obviously unsold food and i questioned why, when there are so many people struggling now with 'eating or heating' options, that it wasn't simply given away. But informed it's "inedible" despite it coming from the same area of where the other customers goods were coming thru from grill and that all the money they've lost due to it had to be accounted for!.... More interested in the profit and loss rather than the kids going to school tomorrow never eaten tonight or that person on the street with nothing. These big food chains need examined.... Next time you spend 99p on that cheeseburger at any McDonald's in the country, think about that person or parent who can't afford it while this bunch are binning good food. I use McDonald's for coffee only .... Next coffee purchase will be severely grudged after seeing that tonight! Gubsmacked honestly!!
Scott Anderson . 2022-09-23
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20 chicken nuggets for my 3 year old grandson and he ate the lot and he is,a lean boy
David Allan . 2022-09-06
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Really helpful and polite staff, food order has always been perfect, we've had no problems here at all.
Anthony Wake . 2022-09-02
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Usually good service but my last visit to McDonalds Ethiebeaton was slow the food was warm but not up to this branches good standards. still out of all my visits I would take it as a one off as the McDonald's at Dundee Milton is persistently bad from waiting for food to being look warm and terrible staff attitude and the management never seemed to care.
Mike D . 2022-08-30
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Had a very nice experience on m holliday to Dundee. The staff was hospitable especialy a ladd called Aaron who helped me and my wife when we had trouble with the orderering machine.
Jorn Permentier . 2022-08-15
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Good place to go . Not too busy. Clean. Nice staff.
Kasia Sutherland . 2022-08-11
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Was asked to wait in car park for meals to be delivered, that's fair enough, they were busy. Food arrived very quickly, which was good but on opening the bag, one portion on frys was jammed in on its side and the frys were spilled out everywhere. Then there were no sauces in the bag. So I had to then walk into the restaurant, be rude by jumping the queue, shout for assistance to ask for condiments, all while our food was getting cold and my sons mcflurry was rapidly melting in the 28° heat. After saying excuse me to get attention several times, I was eventually acknowledged. When I explained the issue, the girl at the counter served me quickly but it definitely wasn't service with a smile. Afterwards, back at the car, my son said his frys weren't very good. Mine were fine, so I didn't think much of it, until he left half of them, so I tried them. They definitely weren't from the same batch as my fries. They were tough, chewy shrivelled and old, like a batch that had been reheated from earlier on in the day. I realise it's a fast food service and it's all youths who are employed there but surely there needs to be some quality control and management of the service that's provided?!
K C . 2022-08-10
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Lovely McDonald's. Staff very nice food good
Carly Markantonatos . 2022-07-26
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Tasted pretty close to USA, but the fries were soggy and cold. No refills on drinks at McDonald's is crazy!
Dave Fogel . 2022-07-26
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The best mcdonalds by a long shot
steph connor . 2022-07-26
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Waited 20 mins for a kids happy meal and 2 coffees and milk shake and burger was not hot had to take back and then they never gave my kids drink with meal and milk shake was like water never been that bad before put me off
louise Dublin . 2022-07-25
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The chips were overcooked and tasted awful. Only managed to eat a couple before they had to go in the bin. Very disappointing.
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Building was freezing (guy told me they get told off for it all the time but it was still too hot for him), there was only one fridge of produce so half the menu was missing, and the food we did get tasted terrible, my partner got one of the menu sandwiches and actually said “there’s no way subway can sell something that tastes like this”. I for sure, will never be back.
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