McDonald's in Monmouthshire

Good example of the franchise, well presented and up to high street standard with seating area that is beneficially set aside. A welcome break.

The food was cold and the fries not cooked properly. 😩

Without fail, every time I order, something is wrong. Ask for no sauce and you get no salad or cheese... Not just this branch, it seems McDonald's self service machines don't send the right instructions to the kitchen. I avoid McDonald's now, especially since the price has gone up over the years and the food has gone down.

It's a MAC DS what else can you say

Ordered 1x coffee, stood and waiting for 25 minutes, my order number never got called. I approached the desk and was ignored three times before seeing my coffee almost be given to another customer to which I exclaimed “is that order 70”, the server nodded, slammed it on the counter infront of me and turned away without a word. Terrible service. Staff don’t know they’re arse from they’re elbow.

Would not eat here chemically tread potatoes cardboard burgers that do not decay.

Staff were friendly but however I had to wait for SO LONG just to get my food. Worst part? They forgot my drinks, so I had to walk ALL THE WAY BACK to the McDonald's just to get my drinks. The tables were messy, that also goes for the chairs. Very messy. I never expected this from McDonald's. The receipt printer on the self service machine was BROKEN. They even forgot to put bacon in my bacon big Mac. Food was tasty tho and staff were friendly. I'm never going here again.

Update number 2 .... Nov 2024 Service was dreadful, no napkins or sugars, fries were cold and the chicken wrap had a funny taste to it, though as it was cold that could have been the reason??!! It wasnt busy either so maybe thats why it was cold ? Service was terrible, the server was really miserable. Update 2nd Dec 2022. Still no milkshakes and you could only buy the more expensive burgers / chicken burgers / chicken selects as a meal , but what if you don't want fries !! ***************************************** Terrible place, no food choices, only chicken burgers !! The photo shows to options that were available to us. Update ... 26/8/22 still a limited choice but now has beef / chicken burgers , selects and nuggets but not all menu choices were available. The touch screen ordering system wasn't giving out receipts so had to remember your order number, takeaway option was the only choice. The screen that showed you your order progress wasn't working so you had to assume your order went through. Always check your order before leaving , I had no receipt to show what I had ordered but on checking the bag I was short in my order by a big mac, the staff member quickly rectified this when notified.

Shocking service, food that looked like it had been put together by throwing it from one side of the kitchen to the other. Miserable staff.

I bought the £5.00 meal deal. The food was nice.

Consistently disappointed by magor services mc Donald’s. It’s my closest mc Donald’s and the food takes a while to come on a good day, don’t even bother on a weekend. My food has rarely ever come out hot and is almost cold by the time you get to your car to eat it. Two tables in the whole mc Donald’s to sit at to eat and despite ques being big and wait times long, staff never seem in a hurry….

It is known!! The best drills, and low prices, and good taste 🍔🍔🍔🍔

A very typical Mc Ds but also very welcome at the time food was slow in coming and warm rather than hot but very acceptable.

Why is food in the Uk so bad? Our food was cold, and chicken wrap was without sauce! I have noticed that Mcdonald lately is not paying attention to preparing good tasty food.

Buzzing venue, but staff kept it all flowing 👍 thank you McDonald's 😁

Great staff. A bit busy during weekends and rush ours. If it's a holiday do not park here. It's close to toilet. Order first, then go to toilet. Plenty parking as this is a roadside station.

Standard McDonald's experience, but when needs must, it's a very welcome sign.

Fair. Can be chaotic on busy evenings

I got a big Mac meal with no onions with diet coke the burgers and chips were the same temperature as the coke obviously no one is checking whether the food is hot. It gets one star for looking like food.

Cheap and cheerful . Order was correct

A decent spot for a quick bite, with food and prices that are just okay. The indoor seating area is quite small.

Good good what you expect from McDonald's. The service from the branch is very poor.

Popped in today my app didn't work even though the Manager tried

Just normal McDonald's. The food is garbage, but what can you do when you're on a road trip and everything else is closed?

This just isn't fast food anymore. Food was what you expect from McDonald's so no complaints there. But it just takes so long. Ordered on app as ment to be faster. 20 min wait is just too long for a fast food place.

Had an annoying beeping noise constantly going off

Staff are lovely, quick service and love their toffee lattes

Advertised as 24h but clearly it's not! Wasting of fuel if You want to at night

Breakfast nice, good choice. Service bit slow, but was busy.

We asked for a meal deal but charged full

McDonald's is your average fast food restaurant, fast food and not very good for you, taste is bang average and is easy food when on the go. Most McDonald's have friendly staff however can be rude when rushed, but when you have that many orders to fill can you blame them.

Fillet of fish was super thin just batter almost.

Popped in as on way home from the Gower. Decided to get a bite to eat rather than cook in the evening once home. Food was OK, hot, and tasted fine.

This branch was running out of lot of food

Turns out this place does do burgers . Wow. So I had one

Do knot order anything from MacDonald come with half of you order

The same as it always is. Quick service, consistent food and a reasonable price

I used the drive through which was fast and efficient. The staff were genuinely friendly.

Cullompton Services has one of the best MacDonald's I've been to. Smart, clean, efficient, great service, good food. All you need! 😊

we go to McDonald's about once a month last time we went it wasn't as clean as usual the bins were full up tables not as clean as normal I think the staff have changed it used to be a lady in charge she was brilliant.

Very messy finish and presentation… id hope for better..

Don't go very much now as I'm always very careful my purse was stolen in the Haverfordwest one they said they could not see it on cc.tv but I think they did not want to get a bad reputation I tell everyone to be careful it's left me feeling uncomfortable about going there and I'm now paranoid about shopping anywhere now

No drive through and tqkes ages to get served here. There is no atmosphere the spaxe its crammed into doest allow for any experience. The servers/staff are rude and are snappy even requesting sauce.

Coffee latte was cold, never seen that before...

Staff are very friendly and breakfast wrap is the best I've had

Called in at 1am, ordered food. Went to condiment area...no sugar, no napkins, in fact nothing but mess. The smell from the un emptied and overflowing bin was absolutely revolting, a pile of spilled tomato sauce adding to the smell. The whole area was a mess and couldn't wait to get out of there. Honestly, that smell was putrid, they should be ashamed of themselves, it's put me off for life.

It was not open when I called very annoying.

Staff are always Great, Food is always crap

Situated in a very poorly maintained service station....

The quality how almost everything including the taste has gone deep cliff down. They must act to get together once again for big tasty maccies

Chips were disgusting. Cold and tasteless....... yuk

Always Mc-cold, burger king is much better

I never go here, ever but I seem to walk past to go to the toilet so am always being Sked to review.

quick service like most of this restaurant.

Terrible place and terrible service.

Always much better value than burger king.

A ten out of ten spot. Abracadabra 🇬🇧💄💋

A public toilet that also serves over priced bad quality food

Just love this place, once every other week we go here for our food, delicious x

Long time waiting as they can be busy. Standard McDonald's with services prices.

This trip was a stop on the drive back from holiday and the food was nice and the restraint was clean

Why do people still think that this is good for them?? Awful stuff.

Busy McDonald's at a busy service station. But food and service was great! 👍🏽

Overpriced, staff rushing,Felt like I had to hurry.

Could do with a refurbishment/update. Food was a bit disappointing also.

Bizarrely the best McDonald’s I’ve had in years. Food was really hot and ready within a couple of minutes. Fair play to the staff!

Dirty, understaffed, receipt machine not working, table for accessories was next to overflowing recycling bins. Coffee cold, fries soggy, burger nothing like picture.

Generic services. Nothing special but nothing to complain about. All round ok

Excellent good value. Mr. A. Morris. Allan Morris

the food in English mcs is simply not good, but they don't know about it, they have no comparison and they don't know that, for example, in Poland the same thing is much tastier

Iv never used McDonald so i cant tell you what its like

Everything ok. But a couple of times messed up my order.

Missed things off are meals and all the regular chips where half full I said to the man behind the counter and he just shrugged his shoulder and walked off there was no customer service at all I would not recommend going there

Ignored by each & everyone behind the counter. The food you order is a million miles away from the picture you see of that order. So very disappointed with the whole MacDonalds vision, philosophy & operation Sea gulls should be renamed "McDonald's Gulls". Or the lesser spottted Greggs gull & all that sort of malarkey

Roadchef is very behind the times here. We stopped to use the EV charger, big mistake. There is two parking spaces but only one fast charger and one 7kw charger. Quick look at the Zap map and there are 6 new Rapid chargers on the other side of the motorway roundabout. So we grabbed an over priced coffee from Costa and a sandwich from the shop. Very poor choice and way over priced. Left and went to the faster chargers over the roundabout. There is a cafe and a subway so if you want to stop for a quick reasonably price sandwich, avoid Magor services and go to subway.

Service was really fast. Food was hot. Nice and clean.

Tables covered in mess and no attempt to clean them. Very few places to sit anyway

Very average. Always is. Food average and service average

Food was hot as usual. We ordered pan cakes for the little one and we even after asking whether they had put syrup in the take away bag and they confirmed that they have put .....there was No syrup

Not a pleasant experience and too disorganised to make it a quick stop off

Good food for a McDonald's, friendly service with a smile. Bought on a truck voucher so was superb value,& quite filling. 😋

Located at the right point in our journey from Kent to Pembrokeshire vv to enjoy breakfast after a 05:00 AM start.

Classic Magor maccies, we stop here every year on the way to Pembrokeshire, has become a ritual.

Was very busy, food was good usual standard but burger was still cold. Despite no pickle order. Restaurant area was very dirty with spilled food and dirty tables.

Mcdelivery is no good the food do not stay fresh

Order incomplete, burger missing and another burger missing an item (bacon).

Lovely clean place,great friendly staff and good food

Visited McDonald's as a pit stop it was very busy but food was done very quick so very happy 😊

Falsely advertised as 24 hours and it isn’t

My favorite place for coffee, I always stop by for a quick coffee or sandwich when going to the airport

Can't go wrong because you help yourself

Terrible food too much salt added to everything

Unfortunately did not visit the restaurant I was just using the HGV parking area so I cannot review the restaurant sorry

Good place for short break when you are spend long time by wheel

No receipts, no sauce, no napkins, and my order was wrong, so not a great experience.

Average service, very busy staff.

Super convenient place to grab a bite.

I always buy two cheese burgers, it was great.🍟

This store was very quick in serving your food which was nice and hot also the store was nice and clean

Didn't eat just stopped for a coffee and a member of the crew went off and got water for our 5 dogs 🐕 to which the woofers were very grateful.