McDonald's in Flintshire

Cold chips and vanilla milkshakes tasted liked banana 🤔

Staff too busy looking at mobile phones than serving,management walking round with a clipboard ! Cars queuing all the way round the building customers waiting inside for 12 minutes or more and just eat drivers blocking the place up ! Glad I don't live round here !! And watch out for the screws sticking out of the manhole cover outside !!

Good little maccies for a quick halfway scran into / out of North Wales

Very busy store , staff are fantastic

Mcdonalds always a nice treat to save on cooking lol .

Fast service and friendly staff

I used the drive. All the staff was lovely. The French fries were good for a Saturday night. There was no queue.

Food was cold staff keep me waiting talking other staff members

10/10/24-Dont come here every single car is being asked to park up. Trainee staff on the window as clueless as ever. Told to have a nice day. A fast food drive through operation that is neither fast nor drive through. Everyone eating their McFlurries in the car. No spaces for Asda customers to park. Total mayhem. No management to speak to, just teenage staff who look bewildered. Poor. Again. Milkshake machine not working again. I believe they don't like cleaning it so tell. People it's broken! As a result I bought nothing but something for the person I was with. As usual staff were bordering on rude. Why?

Currently sat in McDonald’s flint and one of their workers Marcus has been so helpful and extremely polite. Helped me sort out my order as I was having issues with the app and I haven’t been here before. Thank you Marcus! You’re an asset to your team and I will definitely come back after such a good experience this time around.

It's a McDonalds Nothing else to be said

25 minute wait for breakfast Big queues,numerous people moaning about the wait. Delivery orders being prioritised and so big wait inside

Very slow Very poor quality of meal size No leadership from management It’s a disgrace

If you actually get the sauces that you ordered with your meal, put a lottery ticket on because honestly winning that is more likely Food is fine, but honestly the amount of times we've come away without any of the sauces is beyond silly

Best McDonald's I've had in a long time clean ,staff pleasant great food 😋

Easy access for prams/wheel chairs, staff friendly and helpful. Food was served after a few minutes wait but it was hot and delicious. Coffee and chocolate really nice but the milkshake machine was broken, which it seems to be often. Cleaning staff very helpful even came and took our trays and rubbish away .

Usually stop here on the way to Rhyl. Always busy but get served quickly and food always piping hot.

Very busy when we went but first time had absolutely piping hot food from a McDonald's to the point the chips we so hot had to leave them for a few mins to cool down 😳

Food cold asked for no salt and still put salt on then refused to change the food all because I sat down then went back to the counter

Food was good, but the staff were stood around being told off by what appeared to be their manager. "You're paid to work" isn't what the kids need to hear being yelled when they're tucking into their happy meals.

Countless times foods been disappointing. We live 2 minutes down the road, and our chips are always stone cold, and thats the first 2 to be eaten, burger was cold tonight. It seems food quality on sundays are worse than other days and evenings also! I hate to say it but i always find myself thinking what a waste of money!

The food was really nice and hot in temperature 🔥

Food and waiting time were OK. But the cleanliness leaves a lot to be desired.

Just made order on just eat, forgot my milkshakes which I paid for, forgot to put my vegen burger on the bun which i paid for, and no one will answer the phone, so i can't get in touch with anyone to tell them, this McDonald's is a joke

You could not even queue inside.

Queued for half an hour to get breakfast for them to change to the main menue as it was our turn to order . Ended up with no food and a half hour que

Ordered table service and it took over 20 minutes to get the food and had to ask twice about where the food was

Typical McDonald's. No worse or better than any other. Service can be quite slow during peak hours.

Very nice called at right time quiet

Food was OK, was waiting easily 15 mins for our food

Nice and friendly staff. Great service

This place is definitely improving, food is very good now and service is definitely quicker however when they are busy it can take what feels like too long for a McDonald's.

It's a maccies. What do you expect?

Extremely slow and under staffed. A poor example of the chain.

Summer holidays, Friday lunch time, Super busy, very crowded, waited 45 min from ordering to get food, had to exchange cold brew and didn't get nuggets in Happy meal... which got sorted quickly for us. Customers fed up waiting. Lobby staff ( both ladies) very friendly and helpful despite the crowded restaurant.

Awful Very very very slow and then my (simple 3 item) order was incomplete. Avoid

Got to be the worst McDs service yet ! 07am place is empty and just a one person meal takes ages n ages !!! Please sort this out asap, after 6 visits on way to work i will be looking elsewhere if it happens again. Yesterday (thurs) was left waitng a good 6 mins at order point, theres no service with a smile, you have to ask for eveything ie sugar etc. Not good at all.

Slowest McDonald's I've ever been to

Sunday morning breakfast. Table service. Had to return to the counter four times before our order was correct. The distributer and floor staff completely away with the fairies unable to read a list correctly four times. Was expecting Jeremy beadle to jump out at us.

WOULD GIVE ZERO STARS, if it were possible. Ordered breakfast in Flint McDs drive though, asked to park up to wait. After 20 mins we went inside, food was bagged up on the side, clueless staff loitering, not doing much, with orders backed up and cars waiting for food outside. Order was wrong - burger ordered without cheese, had cheese. Another burger had a chunk of eggshell in, see pic. Porridge was served without a spoon to eat it with. Whilst waiting we watched young staff walk back and forth to cars multiple times, very slowly, with one bag at a time. Need training and a rocket up their backsides to improve customer service drastically, as well as vast improvements needed in food quality. Avoid at all costs.

It's. McDonald's what more can you say !

Wouldn't recommend it here, overall, not a good McDonald's. I have been there on a number of occasions, where ice cream and milkshake machines have been turned off or are not working. They have closed early without explanation. While serving customers, they are more interested in talking to their colleagues. (At least at the late shift). Food can range from OK to why did I bother.

Not the best McDonald's. Service is slow, orders are 90% of the time wrong and food is cold most of the time.

I ordered three double cheeseburgers, a large fries, two mcflurries and cheese share box only for the cheeseburgers not to arrive. This is by far the worst location I’ve ever had the displeasure of dealing with, they clearly aren’t capable of fulfilling the simplest of orders. Avoid this location at all costs!!!! They won’t even answer the phone to you as they know you’re calling to complain, very poor customer service!!! Don’t waste your time and money here.

What an absolute joke !! Ordered from Uber eats was waiting for over an hr an a half …… so I drove to flint to get it myself, they were trying to give me the food that had been on the side for his knows how long I said no I want it made freshly please To then come home to realise they had not put half the order in the bag !! Flint store has gone shocking

Shocking service,, There signs says fast food.. watch snails move faster an orders always wrong 9xs outta 10

Long wait due to couriers, burgers not warm and carelessly packaged, needed up with half the filling adhered to wrapping.

Iam sick to death of having to arrive home to find my order is wrong,it would cost me more in petrol to come back

I ordered delivery and the food was fresh and delivery was fast and tidy packing. Absolute congratulations to all parties!!!

Absolutely shocking service from the staff, website shows they’re open until 12 (which hasn’t been the case for years) and after accepting order online for pick up 40 minutes before they shut they cancel 10 minutes before and refuse to acknowledge your presence. Haven’t complete orders properly on multiple occasions now, been a problem for years now

Very handy place to get a quick bite to eat. Would love to give five stars but there definitely seems to be a lack of speed in comparison to the online deliveroo/uber eats orders. The staff are always very polite and I've not once had an order wrong from there!

This is an actual disgrace my favorite sauce (sour cream chive dip) the best thing in the word and they have replaced it for garlic mayo (ew) and I no longer like mc Donalds bc they don't have the dip anymore so I kindly ask if you could bring back sour cream chive dip please and thank you

If you are looking for somewhere to eat that could potentially kill you then this is the place to eat. McDonald's went above and beyond on breaking Natasha's Law and ignored the main 14 allergens that the law requires you to adhere to. We ordered a breakfast roll with NO EGG! What do you know, McDonald's included the egg and my partner bit in to it a few times and realised there was egg there!! Well done btw. I asked for the manager and no one came, asked for the franchisee details as I use to deal with Stewart but he is no longer the franchisee here. I am going to FSL.and HSE plus I may actually send it with the photo evidence of the order to the press! No one from McDonald's customer service got back to me about this neither! Really not happy.

Ordered a burger and chips. Drove halfway home and then realised we didn’t have the burger.

Often get the order wrong. Service can be slow

I had to wait 15 minutes for my drink

Staff are brilliant and helpful. The only thing is there's no seating when the kids are off school full of teens take up all the spaces and sit with out any food staff should be more strict

I went in in around 4ish young girl who was sorting orders was continually pulling faces saying to other staff she was stressed, she even swore talking to other staff (it was only the S**t word but still a family was getting their food and had a young boy standing right in front of her. Totally unprofessional. I had only ordered 2 ice creams and an Ice coffee and waited a good 25 mins for them. I realise it was horrendously busy who on earth can work in that kind of atmosphere I have no idea. The ice creams were stood on the pass and the iced latte under the shelf, I waited and waited whilst this young server was pulling faces etc with other staff, I did approach her and asked where my order was and she said oh she had it, but it hadn't been done yet ... it was behind her, she had looked at them but playing around was more important than checking orders properly. I was called 25 minutes later and 10 minutes after the ice cream had been placed on the pass, again she was pretending to pass out whilst the girl who took the orders to the table patted her back, she called my order and I did tell her its been stood behind you on the pass for ages way too long. I think she was shocked when I told her i was waiting way too long for such a simple order. As an aside to this the food with burgers that were ordered after me were sent out whilst mine were sat there.

If I could give it less stars I would, ordered several times for delivery each time an item or two would be missing but thought everyone deserves another chance so decided a few weeks later to just go through the drive thru on my way out to. Ordered my food and was told to park up then waited a total of 27 mins for one meal no sides and already gave me my drink decided to go inside as everyone around me had there food and was told to wait another few minutes for someone to serve me. When they finally came over they had no trace of my order and couldn’t tell me what had happened they did gave me a new meal however there were half a dozen other bags on the side waiting to go out to cars and several members of staff arguing and blaming each other about who was responsible for them still being sat there. Totally incompetent staff all chatting and no one willing to take responsibility, manager should be speaking to everyone to resolve this ongoing problem and to be honest laying off all staff and taking on people with some common sense or at least more than one brain cell between the whole team will not be going back

Busy and crowded, even mid-afternoon, but I only wanted an ice-cream and the young man serving me was quick and polite.

They allways have to forget something but the food is good

Far too understaffed. Wrong slow orders, cold food. Got robbed of about £6 today and left with someone else’s old nuggets.

Absolute joke missing items from the order every time

Love flint macdonalds,food always good.Staff brilliant.x

Took ages for a simple cheese burger standard take away quality not resteraunt

Probably the slowest service I’ve ever received. I’d like to say it might be a one-off, but I’ve tried the drive thru several times and ordered inside the restaurant, but it’s the slowest service I’ve ever received on all occasions…

Ridiculously long drive through experience, even though the queue wasn't that long

Half an hour to get food via the drive-thru! I would have gone elsewhere but once you're in the queue you're trapped as there is no way of leaving the line due to the way the road is. This was at 9:30pm with hardly anyone at all in the restaurant and this isn't the first time its taken ages using the drive-thru If you must get food from this branch, park up and go in, do not sit in the drive-thru.

McDonald's are all totally white places. I. Wouldn't feed the food to scum . Let alone eat it myself

For an extremely busy McDonald's it wad very quiet. The service was a bit slow due to the number of families ordering. There was a coach load of customers when we arrived.

Parked up as drive through was busy . Priority goes too delivery drivers for service as I counted 8 drivers coming in for orders, I was in there for 30 minutes waiting for food and then it was overcooked

Tasty food well prepared a tasty

The usual McDs fayre for food on the go!

Does what it's there to do, can't really say anything more lol

Food ok, but had to eat in the car as the restaurant smelt of sweaty feet 😒

Long wait was bank holiday and only 1 young lad serving in the rain he needs a pay rise

If I could give a zero I would. Poor customer service, food quality and delivery.

Hello everybody! I'm sorry to write, but the establishment in Flint is something terrible, the first time I was shocked, but it is one of the worst places we have been, it is dirty and the service is something from the world of fiction, the Big Mac does not look like itself in size! Arbitrariness in the burger area, almost everything is lying on top of each other, some boxes are open, cold, drinks are already poured, to be honest, this is the last time we are in this establishment! I worked at McDonald's in Ukraine, everything was strictly followed there, and everything happened quickly and with high quality! I'm not saying that people walk through the kitchen in outerwear. I am shocked and have a bad feeling!

Awful experience today. Went and got a couple cheeseburgers came completely plain. Drove back 10 mins Ordered them again and they came plain with a pickle added. Went back a 3rd time annoyed and this is the disgusting food they gave me. Smelt like a bag of burned onion.

Place and staff sound except gobby teenagers with staff I would punch there heads in .in a flash

Worst McDonald's experience I've ever had. Food was so bad. Service and staff were lovely but food was awful.

Saw some unwanted visitors of the 4-legged and long tail kind on the drive through at flint

By far the politest McDonald's staff we have ever been served by. From the order screen to payment to the serving hatch and the delivery to the car, everybody was really polite. Very good experience.

I was waiting to pay for 45 mins and they all the staff were staring and standing there like headless chickens running round I don’t recommend this maccies

Dire place. But they do the best coffee in the high street

Can't beat a double sausage egg to start your day!

Why no hats or hair nets pony tails swishing about they are working with food .

WAITED 30 MINUTES FOR BREAKFAST I GOT IT MY FOOD AFTER BREAKFAST

Waited 10 mins drive through for cold food

Full of young teenagers getting out of the cold. None eating anything. It felt as that I was sitting on a school trip. Burger was very dry, tasteless.

Wish macdonlds do a local delivery where you can pay for cash don't do plastic

It's just like any fast food 🍲 place food is warm not hot you don get any dips you have to go back and ask this my personal point of view

Food usual standard, shame about the teenage children being allowed to run riot. Visited twice and same each time. First visit, groups of children in the toilets having sauce fights. Second visit, children deliberately flooded all the toilets. Feel so sorry for the staff working there.

Drive through nightmare park up wait for food if your lucky it will be warm how is that if I'm waiting for something to be cooked?should be cooked to come together.

Food was hot and good. Drive through was pretty slow. If you’ve ordered via the app, I would use the pickup area instead.

Once again they have disappointed us by delivering the wrong order opposed to the freezing cold meal we received last time. They never answer the phone to deal with your issue and seem reluctant to give a refund. AVOID THIS LOCATION!!!! Edit, Made the monumental mistake of ordering again, we were kept waiting beyond what is acceptable for our order to be delivered and once we did receive our food you wouldn’t even believe it had even been cooked it was so cold. Do not even consider ordering food from this location as they do not have the slightest clue what they are doin and how they are remaining to stay open is beyond me. Take may advice and take your business elsewhere.

Not a lot of gluten free to eat when you are driving

Customer service needs addressing no empathy elderly person in the queue was quickly dismissed, and no eye contact no help given.

In all honesty it’s not great but what else do you expect from a place like McDonalds. It certainly isn’t fast food and the managers seem to hate the younger staff but aside from that the staff are great at rectifying mistakes. The toilets are a biohazard but probably unavoidable due to the mass amount of teenagers using the place as a youth club.

Absolutely useless!! Tried this branch for the very last time. 1st time of waiting over an hour for food, 2nd time items missing and tonight, use a delivery service to have one meal missing and the food we have received stone cold so no one could eat it, rang the branch 4 times which just rings out. Judging by the other reviews they clearly need to sort this place out!!