McDonald's in Walsall

Toilets dirty urine on the floor. No toilet paper or soap

Ordered food. Was cleared off the collect screen before being given to me. 2 staff looked at the bagged order and kept moving it around under the hot lamp instead of recalling. Food was Luke warm not impressive for a £4.70 breakfast item

The experience was OK. Food order was taken from sms that was sent to me. 1 thing wrong is grey cardboard trays for drinks are not stable and risk losing or spilling drinks even with lids on. On our next visit, the service was terrible, and food was cold before we even left the building. other customers also had complaints about cold food. We also had 1 missing drink with others, and they also having missing items from their orders. For this reason, I am lowering my original rating to 2 stars.

It was ashambles in there all the staff did was stand about talking people's orders was sat on counter sides going cold while they was talking, when I got home with my order I had items missing and the kids was disgusted that they ordered minecraft meals and did get the gifts that are meant to be with the meal

The servers were chatting and ignoring customers and working very slowly. People smoking in the doorway so stunk of smoke.

I feel bad for the driver getting a fine on a parking lot that’s meant for delivery drivers

food was good polite delivery staff .

Stone cold, no sauces delivered with sharer box, rubbish

I ordered some time at 13:40 and did not get it until 16:30.

They served rock hard McMuffins with grey eggs… i had to throw them away

this is the second order that was wrong. I ordered double sausage muffin with no egg and extra cheese. 1st order got single sausage this order had egg and no extra cheese. on both occasions the food was cold

1 Big mac meal and happy meal and mcflurry missing

Food was cold - waste of £15. push bike delivered. i could have cycled myself

Had a breakfast wrap 😋 very nice 👌

first class delivery on time food was good

Went there yesterday with the voucher. When asked on counter to confirm that if vegetarian option is available, the staff girl was unable to explain it. She ended up charging for fish fillet. On the top, instead of resolving the matter, the shift manager, Anaiash,was also not ready to accept it. Then, I had to pay extra for vegetarian burger. All in all, they did their best to spoil our mood and time.

not all food there always happens joke

You haven't put the mcplant meal it's missing

Food never arrived although the courier has marked it as delivered!

My order was incomplete as one of my fries from 4 meals was missing.

Food was warm and the service was good, however there weren't many options for seating as there was rubbish everywhere from previous customers

Food was lovely however I received my drink bag opened when it arrived

The delivery times kept changing when the food arrived it was cold

Missed my burger off the order.

Busy at times and service is a good standard for mac's just the usual experience and friendly staff.

The worst place in the area, the fries were burnt and cold, the hamburger was cold, the Coke I ordered without ice, I got it with ice, every time I come here, something is wrong like in other places.

the food and drink was a bit poor

No food was delieverd where is my money

Yes was good to eat in my dinner time ? Thank you for that to used just eat’ and favourite food and still in heat.

Food is always just warm,management can't run a bath let alone the store,just useless...vicky ,guafam and the black cleaning lady are the only people I have respect for here

did not receive order... delivery driver made no attempt to contact about delivering the order

The food was late and when it arrived it was freezing cold I’m not happy I want my money back

Food says delivered and hasn’t came

Items missing; 1x chicken mayo,1x large Coke, 1x cheese bites

sent completely the wrong items

My order took ages to come, I had to give it to my neighbor, as I had already left the house

i didn't even receive this order at all

Everything was good except was missing an item.

Not all food on menu available, milkshakes in particular are a bit or miss product but the service is good and welcoming. The eating area is kept clean and tidy to a high standard.

Freezing cold and missing a strawberry milkshake!

Waited over 2 hours , suddenly said food delivered but it hasn’t been delivered

Waited over two hours for one meal!

Excellent perfect 👌 Very happy 😊

Delivery man is always cheerful and helpful,a pleasure to deal with

Afraid we didn't get the small fries!

Wrong burger sent the chocolate brownie was missing plus the food was cold I keep giving them chances and I don’t get refunded for the things that are missing my child is autistic and will only have certain food and sweets

At to reorder because the last order was missing and wrong burger sent and even on this order the birthday doughnut was missing again my child is autistic and if things are not right then my child will have a meltdown so twice in a matter of 1 hour and a half my child had 2 big meltdowns because they got the wrong order on both wrong need to do better

The food was cold I’d like my money back

Everythings cold not even eatble

Drinks were spilled ruined muffin ,this is the 3rd time

I am quite shocked how bad this store actually is, 2 young staff members just chatting amongst themselves, all I ordered was 2 flatbreads, after me a staff member came to be served he also ordered a flatbread with his order, his order came before mine and he then just stood chatting to them whilst my food sat there going cold, this place needs some serious management.

the person who ordered this had to go to work without it because it took over an hour to arrive. and there was no option to cancel it. ABSOLUTELY APPALLING service, and you can't blame the snow because the roads are clear

Disappointing there was no vegetarian option for the wraps on wrap of the day😕

Please note free parking is only for 15 to 20 mins, there is a tablet at the McDonalds counter, enter your car reg, this allows up to 60 mins free parking. Apart from that, this is the same as any other McDonalds really.

Was not happy food was cold large coffee and only got half a cup they was coffee in my sons milkshake

Food was cold & my drink was flat

food was nice and hot happy with our meal

Fillet of fish obviously put together in a hurry. Server pleasant but atmosphere somewhat tense with some feral teens one of whom spat on the security guard. He accepted it with complete calm as if it's common there which I can quite believe.

The hash browns were missing and the McMuffins were cold and inedible. Complained to JustEat and now going through escalation process as they offered £4 voucher instead of £13 refund.

Nice one courier food was still hot and fresh ⭐️👍

Food hasn't turned up the order has been lost. It's needs cancelling and I need refunding

order came with no sauces ,who eats dry food not me.

the courier had a puncher and still delivered My food with a smile that's dedication⭐️⭐️⭐️⭐️⭐️⭐️.......nice one courier just sorry I couldn't help

Quick service and pleasant staff. Love the breakfasts!

had to throw away half of my food as the bread was that over cooked it chipped my tooth not happy at all this is the first and last time I get my breakfast from here

moved delivery time multiple times from once it was ordered, over half the order missing and what did arrive was...... cold salty chips like cardboard and a burger that was like rubber never again,

drinks were spilled in bag and food was cold

Food was shocking cold, chips was like eating a bag of salt & the coke was flat along with missing food items. Shocking

Half the food was missing, driver said not my responsibility

I would like a refund for this daughter I asked for no egg on mc muffin and it has egg on my daughter is allergic to egg !!

Didn’t arrive. Would like refund

took a little longer than estimated but food was still hot courier was very polite and cheerful.....nice one👍👏

Don't order a breakfast from here if you gotta be somewhere fast, orders can take up to 20 - 30 minutes to server and the staff are just standing around and ignore you when you are trying to pay at the counter.

Seemed understaffed .. usual McDonald's fare and food quality but slow service.

polite delivery food was okish ... cheeseburgers were old re heated

Why do you ask for code my food is cold now

food was cold and the order wasn't even complete

CAME LATE. FOOD COLD. DRINK MELTED. WANT A REFUND. WASTE OF MONEY.

Bag was damaged and hot chocolate cup was already open as if someone drank .. not ordering again 👎🏻

The service was excellent to be honest with you, Liam the crew member was really polite and kind, he/she was well mannered and checked if I needed anything else. BUT! about three hours later all hell broke loose, I haven't been able to get of the toilet since after my cheeseburger and I think the quality of the cooking has really let this maccies down!

I ordered a coke and I got a milkshake

Every time I order something from here there is always something missing or the food is cold

food was cold when received delivery

Give me a normal cheeseburger when I payed for a double cheeseburger an wrapped the cheeseburger in double cheeseburger wrapping .

food was soaked in the drinks, plus I've never seen so much grease on the food, absolutely disgusting. overpriced and badly made.

Food was cold and it was the wrong order I want a refund

The delivery person so the rudeness person I have ever I encountered!

not all items came with my order, cold food, and was extending the time well over an hour after food the food came.

Busy place, food is good but you hardly ever find napkins there and generally it is quite a slow service, defeating the definition of 'fast food'

Food was alright could have been better

food came again really cold after I put in my notes about last time being cold not happy, fries really cold freezing and manky

My food was cold because the driver took long

Missing fries with Big Mac meal, only got three lots of fries

Delivered wrong address-unprofessional driver o and unprofessional staff at McDonald’s

All split coffe on the food no food to eat not good

Delivered after 2 hours.. poor service

Delays sometimes due to pressure with errors in orders especially for takeaway otherwise great and cost effective experience.

delivery took longer than said, was pushed back 15 minutes, caused my food to become cold and my drink turned up half empty.

My food was so cold we couldn’t eat it

Too many youths hanging around after school. Fighting way into the entrance past them