McDonald's in Selby

The worse MacDonalds I have ever been to. Order is wrong every time the food looks like it's been dropped on the floor and thrown together and cold. Inexperienced staff. Very poor. Management needs to read some of these reviews and get hold of the situation. Some staff training in order and quality issues. Everyone loves at Macdonald's come on guys get this sorted out please!

Don't ever purchase pancakes from this shop! I just ordered one and what I got was cold and rubbery pancakes. I couldn't believe we have this standard of food served in England; so disappointing.

As far as MacDonalds goes this one is a bit rough the food was cold and not enjoyable the car park was full of litter.

This McDonald's is as bad as it gets really. The hygiene is of better standards from a Bangladesh street vendor. I wanted to eat in but all the tables had finger paintings on them. Ketchup, mustards, chips spewn everywhere. Then the meal. WoW! Well the only thing that was hot were the soles of my feet from getting the hell out there.

Big mac was stone cold, salad was off and soggy and because they didn't put the lid on my drink properly, it spilled in the bag and then the bottom ripped and then exploded all over my floor.

For some reason this maccies just can not get orders right! Once again missing items. Delivery was great and the food is as expected but missing items is beyond a joke now.

Nice and hot this time thanks again

They forgot the happy meal. Only option was for a refund. Had to drive and buy a replacement whilst my food was going cold at home. Avoid.

a giant bag for a single burger ridiculous

Rubbish as always, food cold, sauces missing. Bizarre really, probably the only place in Selby that can get away with being consistently rubbish (on deliveries) and people will still keep going back 🤷‍♂️

food was hot, all items were delivered, gave me two straws for my milkshake which was needed

Brilliant 😍 location. Great service. Thank you

wasn't a m crispy was a standard chicken sandwich that was delivered, chips wasn't warm.

Just a little cold otherwise great.

Food was freezing cold once it arrived

But it was freezing and chips were rubbery

Lewis ray is the best server thank you very much

Didn't receive what was ordered and pointless trying to resolve as other food would be cold, or eaten, by time correct food arrives.

Says open at 5am, it's now ten past so clearly doesn't! Drove out of my way to call here too! Times need updating or staff need to open on time.

Got all the sauces and food correct and even got extra salsa dip

Super clean bd tidy bathrooms are presentable

food was nice shame about cappuccino which i still believe was not one

Food piping hit, friendly delivery man!

The food was banging as always but it took a while for me to get my change back and isnt busy but do recommend going

Food freezing and stuff missing

It's fast food...not really much more to say. It serves a need. Not the best, but similarly, not the worst.

food was nice but cappuccino was not a cappuccino again

The ordering for delivery is so hit and miss, they always miss stuff off the order or put random things in without reading the order. Your better of going through the driveway and actually checking what you have whilst you are there.

food was great shame about cappuccino carrier was very polite as usual

when i originally ordered, it said 20-30mins delivery, that turned into over an hour, which was too late as i was going out 10mins later. ontop of that the food was cold when it did arrive so went straight in the bin

food was decent shame about half cup cappuccino

We added a bit of salt to our food as it was bland.

Seems to be full of teenagers messing around

Ketchup missing and wrong pancakes sent

That late that all the food that came was cold and couldn’t eat it absolutely shocking

Wrong drinks was sent and missing a McMuffin

Always cold and never get my dips or syrup....half the chips are gone anr th3 burgers are not put together properly

Served quick and the food was hot

Changed delivery time 5 times since initial order, was initially 30 mins and ended up taking 45

Arrived early, piping hot. Driver was also very pleasant.

Chips and the cheese dippers are cold

dont remember when last time everything looks nice

So sweet, brought the food when it was still hot, much appreciated

I ordered at 18:10 my order didn’t arrive for an hour. Once received the main meal item was incorrect and also cold

the driver stood and touched my car and looked through the window

My food didn’t even arrive but said it was delivered, I’ve tried to ask for my money back and not heard anything! Not happy!!

hands down the worst iv ever been too. since iv moved here not a single order has ever been correct..... even when corrected its still cold.. incompetent staff who struggle basic orders when the place is empty.

The delivery driver was perfect, but the order was late by over an hour and a half. It was between 15-35 minutes at 4.50 and the delivery time kept going up and up and up

forgot my sauces for my nuggets , not the same without sauce 😞

I don't know how this happens. You forgot the meal side of things, so a burger, fries, but you remembered the second non-meal burger and the drink. But you delivered diet-coke instead of actual coke...

Th restaurant was at fault for the delay and kept moving the delivery slot time

I’m appalled with my food delivery, on arrival, the food was cold, the ticket on the food order on the packaging said 19.32 and it wasn’t deliver until 20.00 only 5 mins away, milk shake was leaking through the bag, and I was missing, curry dip, don’t usually have any problems, but this time around, I am very disappointed……

Half the order was missing!!!!

Food was freezing no sauces either

Had a drive through order last night, the server called Lewis was absolutely amazing, he was very funny and was a great vibe, best drive through I’ve been too, and they remembered my sauces

This outlet is ok. There is no table service here at all - no option unlike nearly every other McDs. Sadly the prices are higher here than in other locations for example with breakfast: a double bacon McMuffin meal, hash brown and hot drink is £6.09 here but £5.59 elsewhere. Also they will often, if you are eating in, give you food in bags rather than in a tray. Annoying. Nice staff.

Burger cold and rubbery, chips cold ,hot chocolate like water. But server was nice and polite, Get your food cookers sorted out

Came and stuff was warm which is a bonus

Slow and rude service,cold food. 🤬

Really not happy with meal, orderd medium chips, literatrally 10 cold chips in the carrier, the coke was only half full, and resteraunt clearly did not read the order note as i paid for a shot of chocolate sauce on mcflurry and they did not do!!!!!!!

They missed out my mozzarella dippers

Nice guy, food arrived on time and hot

Never order of just eat again ordered 20box of nuggets large fries and some mozzarella stick the fries are missing absolutely so annoyed every time seem to order on just eat half my order is missing everytime

Poor customer services, missing order and freezing food, flat coke,

Stupid staff getting wrong orders properly. They don’t listen of what customers says when they order. Every time me and my dad went, they get the order wrong but me and my dad got mad at them because me and my dad order triple cheeseburger but they gave us double cheeseburger. They need to training for getting orders right. When I go to counter (I think it’s before Xmas) to get wrap of the day, one of staff don't understand me 4 times. The fries taste cardboard and one of fries got green mould on.

Took over a hour was cold when arrived

Lettuce and carrots stank like rotting veg. Carrots out of date today. Ate some but had to throw majority away. Started with stomach ache very shortly after eating. Rest of meal cold. Dip missing from order.

Do not use this Macdonalds in Selby, 3 times now i have ordered through the Macdonalds App and they have gotten my order wrong.They are not sorry they say they will give there staff extra training but this never happens and Jordan the manager is beyond useless when they get your order wrong.They dont even say sorry and send what they missed back out.Wont be using them again,Mac Donalds should be ashamed to have a store like this.My order was for 3 meals and if someone can not check that everything is in a small order then there in the wrong job.Only a matter of time before this store closes.From Damon Moffatt.

All sauces and a big Mac missing. I've not yet ordered from here and the order has been completely right.

Terrible worste I’ve ever had freezing cold won’t be off again

Undoubtedly, the most useless, disorganised McDonalds within the UK... almost every time you go, no milkshakes, no frappes and today for breakfast no pancakes or flatbreads...USELESS....the management here is inept.....to cap it all off food wasnt ready so asked to wait in car....after everybody around us was served went back in to find food there....25 minutes after being asked to wait in car......fastfood this isnt......

I ordered breakfast and got there before 11, sat in the drive thru at the order box and WATCHED the menu change so I was definitely there just before 11 and when someone finally came to me it was just “well computer says no now”. I almost never have the opportunity to get breakfast due to my working hours and found this incredibly frustrating when I was literally there on time. If I’d chosen to park up instead it would have been fine which makes it their fault in my eyes and there was no acknowledgement of this. I know nobody cares and it’s just food but a negative review is all I can do to express this very poor service

Not for this order - But I ordered through the app & was missing my burger. No replacement, no refund. Said it’s not in the “terms”. I basically just paid near £10 for some chips and a coke. They’ve literally STOLEN my money.

Very, very, disappointing. ordered at 14:12, delivered at 15:45. McDelivery... McCrap more like... food was flat cold, Cheese burger looked like it had been stamped on and side salad...I've never been so disappointed. There are half a dozen burger places in the area, however, at this time of day they're not open. This was the first and will be the last time I order from McD's on an app. As the original of fast food, you'd at least expect it would arrive warm. Don't bother.

Delivery time kept changing but arrived before the last estimated delivery time slot allocated.

received a black coffee instead of a cappuccino

Unfortunately food was cold, had to phone McDonalds to ask them to hand it to my dad, keep say a time them the time got pushed back, just overall a bit of a mess to get food to the door, also keep say the carrier was at the restaurant but my food was sat there for along time, according to a employee of McDonalds but would give McDonalds a 5 star for the way they handled it

Ordered food and a drink for my lunch before I went back to work. Got delivered 2 bags of drinks (2 which I hadn't ordered). Rang the restaurant and they said driver got the wrong bags, asked when my food would be delivered and told it wouldn't be. So guess I'm off back to work hungry, absolutely shocking

Lovely fries, friendly staff and got all of my order <3 and reliable

Food was freezing and none of my dips came that I ordered

gave me a coke when i paid extra for a milkshake

Don’t like anything they sell it’s all rubbish. Just my opinion

Ordered for 7 pm delivery at 19.30 food cold won’t be ordering off app again

I cant believe that it took an hour an half to get my order. and came cold

Missing items food cold ice cream melted

Stay away from this store. McDonald's officially makes the worst burgers french fries and service. Don't rush they says but when you wait for the food and is served like that you want it to stay hungry! Ps: they should make -1 star review. Ps all items are still frozen inside the only thing fresh is the plasticcup cover.

For the second time we have ordered kids chicken nugget happy meal and both times we have cheese bites instead of chicken nuggets. Which my children don’t like so they’ve not had their proper meal

Frequent this one often. It going downhill very quickly. The last visit, the chips were cold!! Staff never smile. Won't be going there any time soon!!

The usual McDonalds experience. The staff are friendly and helpful. It can get busy at times, but there's plenty of parking space if you wish to use the drive through.

Very friendly and fast driver and the food is fresh and hot as it has to be Will order again

Never get order right. Staff from Temu.

It was cold there was food missing

Ordered around 8.30pm. Delivered around 11.20pm. Food stone cold & item missing. Shocking service & will not use again.

Freezing is all I can say about it

All good was freezing and missing chips, £2.30 refund isn’t acceptable

Couldn’t find my address and the food was stone cold when it arrived.

Hot warm delicious , deliver driver was pleasant.

Courier was great, just took well over the estimated time to get prepared

A great place to get some meat for you and your friends and family

Ordered nearly two hours before requested delivery, but food eventually showed up almost two hours later than that. And it was stone cold when it arrived.