McDonald's in Lewes

No straw , no dips with my 20 nuggets

Ordered 2 Berry muffins, 2 ring donuts was wrongfully delivered

So tired of McDonald's not giving the correct order and forgetting dips that have been paid for

Very satisfied with the delivery 👍

the courier was rude. and we've got a raspberry pie instead of apple pie

yeah you missed my chicken mayo not good...you make an order and don't get what you paid for

I asked for smartie mc flurry and got an Oreo one which I don’t like

Nothing wrong with the delivery. The driver was patient and very polite. The delay was from McDonald’s. The food was cold, the chicken on the wrap was so overcooked that it tasted like wood. I’ve ordered an apple juice and was sent an orange juice instead. McDonald’s is getting worse and worse.

very nice food. no straw for drink again. and no serviettes again. delivery time good. polite delivery driver.

Still waiting for my food from newhaven McDonald's also there just completely ignoring there phone line

barely warm, left standing too long

waited two hours for two burgers and mugs, stone cold , delivery driver was sound

We ordered on the app, parked in a bay and food was brought to us, we didn't wait long. Staff were friendly.

just rubbish, I'm 2 mins away from this McDonald's, can't leave to get it myself as I'm at work...delivery time changed multiple times, food arrived literally cold, not just not warm, full on cold. Avoid this.

food good, delivery driver polite.

My food was cold furthermore my fries were only half filled up and there was no straw or a rich tomato sauce which was on my order

Absolutely shocking service on this one! Won’t be ordering again

The chips were cold and not cooked very well. Which was the fault of the restaurant.

Constantly forget to put items in the bag. If they can't cope with takeaway orders stop doing them simple.

Order was completely wrong and really late

Ordered through uber eats one evening, 3 triple cheeseburger with no cheese because I am lactose intolerant and very hungry. Waited around 2 hours for it be finally delivered late at night. When it arrived I soon found out that they had cheese in them despite me ordering them with no cheese. Went to the restaurant the following morning for a refund. But a manager described that I had to get a refund through uber eats themselves which makes no sense as they are a delivery service not the ones that made the food. The manager should have just apologised and gave me a refund straight out of the till. This company obviously doesn’t care about dietary requirements.

I want a refund back on this absolutely obismal waited 3 hours when will I receive this

If I could give 0 I would, we did a drive thru they completely forgot whqt we ordered asked us what we got only to then give us completely random incorrect items, horrible service, i guess the random food we got was warm thats aboit the only good thing

Today's visit did not go well... I will explain. Firstly, the sea chickens carry stones or rocks  That's what I assume due to the local youth all wearing their helmets.  Even once inside this building.  When you enter here I learned that time actually does slow down.    A cheeseburger, veggie wrap meal, grilled chicken wrap meal (got breaded instead) and a coffee took 26 minutes to materialise.  The only heat in the food was in the fries.  Everything else was ready 22 minutes prior and left under the worlds worst warming lamp.  While waiting I can confirm the disabled toilet resembles a box that has literally had arses pointed in while being fired.  The ladies loo lacked toilet paper and I understand that to be important as drip drying isn't fun.  Neither is not washing hands with soap...  The tables were if not in use covered in the last users discarded food wrappers and presumably the crappy fries that were probably cold on initial attempted consumption.  The bins inside and out were overflowing which amazes me as they hardly seemed to shift any orders while we waited for ours.  Did I complain.  No, there is no way on god's I was going to waste another 26 minutes for some individual who couldn't get the order right in the first place to have a second go.  Will I be back? Probably not.  Slowest and worst kept Maccies in the UK so far in my experience .

Longest wait, understaffed and busy locations! Food wasn't hot when we got it.

Not sure why I keep ordering from here expecting to receive my whole order 🤷‍♂️

Not the requested dips, no straw for drink.

Came hot and on time thank you to the delivery driver

awful. absolutely awful. after accepting my order nearly 2hrs ago, the poor courier finally messaged to say it hadn't been packed properly and the drink spilled. I didn't even get my order

Driver said he delivered the order but hasn’t. Then came to the bottom of the road ten mins later and I had wave him down. Food is cold.

orderd a milkshake but I didnt get it

Driver got lost . Food was freezing cold cold , drink was spilt - Puddle in the bag

I've travelled a lot and this has to be the worse McDonald's I've ever been in,as soon as I walked in it smelt of rotten sprouts and every table was a mess,the toilets was disgusting,the urinal was taped off and full of urine,not a place you want to visit.

2 hours of waiting for crushed food and spilt drinks not happy

Very long wait and good was cold

Food was cold and not great at all

Unbelievably slow, been sat in the parking lot for 15 mins already , asked for ketchup and curry sauce with a box of 20 nuggets and was told “we don’t have any” smh

Good delivery nice and quick , food was hot

they only forgot the sauce this time. normally half the order is missing from the bag

half the order was missing on got a double cheese burger and wrap when I was meant to get cheese burger wrap and 2 chips and 2 double burgers yesterday didn't even get the order so I would like the money back for what I didn't get thank you wasn't the drivers fault as it was sided shut

very nice breakfast. polite delivery driver

as usual the dips were missing theres always items missing every time I order from McDonald's nobody checks everything is there

fries were cold,no dip again,even with writing in message section.

Never again! Food was late! Cold ! And drink had leaked all in bag so only a few teaspoons of iced coffee left in cup

you haven't given all my order I am missing a box of 20 nuggets off. now not all the kids can eat

Stone cold on delivery and by the time charges had been added it ended up costing over £15 for a £5.69 item. The receipt below does not reflect what I was charged. Never again!

didn't even get the order not being funny I've paid 20.93 for food I haven't got want a refund

I got a chicken tender meal, it said I could have two sauces with it, and I never got them. chicken was good, chips was good, and my triple burger was squashed again.

Large Big Mac meal has gone up £2.00 in the space of a year. Crikey! Food was ok. Usually get cold burger and chips but today it was warm as about to eat. Won’t be back for a while at these prices.

The slowest McDonald ever, had to wait 20 minutes for Ice creams, the service is slow, not enough employees

didnt deliver my food just marked as delivered and drove off

says delivered didnt arrive!!!

Everything with good. The driver was fast and friendly. The only issue was the milkshake tasted off. I don’t know if the machine needs cleaning or the vanilla was mixed with something. But I didn’t drink it, as it juts tasted not right.

No quality control, items missing, how hard is it to have someone check orders befor5bwing sent out

Ordered quarter pounder with cheese,extra onions, extra pickles. Ended up with double quarter pounder , no onions, no pickles, no ketchup or mustard but i did get bacon which i don't like....NOT HAPPY !!!

If you have value of your time- DO NOT COME HERE! Terrible service!

No toys included in the meal deal

food took ages to get here, plus when it arrived no dips,this happens all the time,food was warm,but was tasty

had to reorder as half our food was missing, new delivery was stone cold

HALF OF OUR FOOD WAS MISSING, the other half was stone cold, terrible service, waste of money

20 mins waiting... Half order missing, had to go in to get it???

They mistook every single order.

Two items were missing from my order

food missing AGAIN for McDonald's

Delivery driver was rude. Food was 45 minutes late due to him messaging and then not responding when I’m asking him to contact me. Food turned up freezing cold. Chips were soggy and undercooked.

Had to wait for food to come out, once home burgers had no pickles or sauce and all the extra sauces missing

Not fast food. Currently waiting for my order and it's been over 40 mins. Avoid if you are in a rush.

no dips no straws,other than that was ok.

Been here one morning at 4.15am got told to park up just receive cold food just been there today with my son got 4 hash browns and half cup of coffee has browns was cold so fed them to the birds and the coffee was just warm stay away from this one if you want a better experience go elsewhere will not use again disgusting!!!!

It's a busy McDonald's, foods just as I expected it to be chips were freshly cooked crisp and hot

All good except u sent an oasis instead of a milkshake?? I paid extra for what exactly?

The chips were cold and stale the double cheese burger was cold and the bread was hard

I don't know why but they don't put straws or napkins in so that's really my only disappointment

Always asked to park up when using the drive through, then an extended wait time in the car park for the food. One other thing I have noticed is order compliance, i.e. not being what was ordered and paid for.

the hot drink wen everywhere on the sofa when I opened up the delivery

No straws, no sauce, forgot a drink

very polite driver 👌 👍 and sent fast

earlier than it was said it was going to be food was mank though

Terrible as I never got my food!

30+ minute wait for drive through 'fast' food, this place is always a nightmare for waiting. Avoid.

Went here on saturday to say i was disappointed was an understatement food was just about warm the shamrock milkshake that i up graded to was a smaller cup than usual milkshake was only filled two thirds full when i asked where the rest of it was told they cant put more in it cant or wouldn't who knows burgers were so thin u couldnt taste it in the bun. All four of us were just as hungry when we left as we was when went there including the 3 year old despite buying extra nuggets and a cheeseburger for the kids luckily the one local to me is completely different as this experience would have put me off mc donalds for good

One item is missing and i didn’t get the refund very poor

did not arrive but says delivered. i was outside waiting for 20 minutes and nothing

Not enough self service screen at busy times..

The collectible did not come with the meal

Chips were cold and soggy, no condiments included despite being listed on the order.

Asked for “No sauce” because of allergies, get given a wrap with a label that says “no sauce” but lo and behold it’s covered…

Took over 20 min to get a burger and it wasn't hot

Ordered big mac menu meal and 2 wraps using Mc drive bcs we wanted to catch sunset, one wrap had to be without sauce and with grilled meat bcs it’s for my little daughter ,I said twice about grilled meat, then when cashier asked to check if everything’s okay, I noticed they didn’t mention about grilled meat so I asked him again, third time, to change it and he even confirmed. We were asked to park and had to wait for about 20min bcs nobody came to us, it looked weird bcs it had to be quick. I went to check inside when it’ll be ready as we were waiting long, he said our order is next, I returned to the car and waited for a man, 2 men passed to another cars for their orders, so the worker lied. Then, I had to go to another guy who asked us to park where’s our order and he said it’s about ready and gave it to me. In the end, we missed beautiful sunset as planned and they kept crispy meat instead of grilled as I asked. Terrible, slow and don’t pay attention to what you’re asking for

half of my sons milkshake is missing

I ordered a sweet and spicy chicken roll, I ate half of it and didn't get any sauce, I asked the manager and he told me there was sauce, I opened it all up to show him, there was only a little bit of sweet and spicy sauce, he turned around to do something else and ignored my complaint, the service was really bad, the food was also terrible, really bad

Extremely slow drive through service. A simple cheeseburger meal took in excess of 15 minutes. Chips were oily and stale from being out too long. Would not recommend visiting this McD's.

macdonalds breakfast yummy! and polite delivery person again. it's nice with friendly delivery people.

My only complaint no nether hot sauce

Food was cold and 20 mins later than the original time . Plus items missing

driver was rude late and went down another road so food was over an hour wen food arrived it was so cold

Got someone else’s order that cost about £15 instead of my nearly £30 order!! Joke!! Not the first time either

I never get any straws and was like 40 mins delivery when i live like 10 min car ride from there

time kept changing and ended up being very late compared to the time originally stated and when it finally showed up it was cold and I was missing 1 of 2 hashbrowns.

Usually fine, average McDonald's restaurant.