McDonald's in South Lakeland

Absolutely unbelievable this place... Can't really believe it's so slow.... I'm stopping going,I'm stopping going through the drive through and everything...... Waiting 20/25 minutes for a small amount of food and drink....I just can't do it anymore .... And for some reason the fries are always under cooked....I don't get it.

Absolute shambles waited up to 30 minutes for food to come …. Poor service don’t recommend

No receipt paper. Ketchup dispenser empty. Rubbish piled up arro8nd the bins and on some of the tables. Took >10 minutes to get my order.

Rubbish everywhere, no urgency food cold

Never any milkshakes, so annoying

What a disgusting place!! Dirty, unkept, tables filthy and not cleared. Could barely find a clean seat. Toilets disgusting. When I asked a team member if they were short staffed he said no but he hadn’t been in the restaurant area for a while…all day he should have said, or should that have been ‘grunted’!! What a miserable little man!! Not happy in his job at all! Food was totally average, cold fries and had to ask for them to be replaced, no milkshakes and no sauces in the dispensers!! Maybe time for a spot inspection Mac Donald’s!!

"Diet coke" didn't taste like coke of any sort, the burgers looked like they was thrown in to the box's from a distance, chip were cold The place is awful,dirty, and doesn't like the service hatch idea Definitely won't be going back

Service a bit slow and couldn't find a clean table. Nice location

The service is very boorish, the food stinks and it's not tasty, in the middle of the room someone vomited and even no one cleaned it

Place is a disaster. If fast food is your wish then go home and cook something. You can wait 20 mins to get a burger and that’s quick.

Order was wrong they didn’t even inform me there was no brownies left and I really really wanted a brownie, tables were absolutely disgusting and dirty, rubbish was everywhere

Terrible place. Order was wrong, place is a mess, started blasting music 2.5 hours before it closed Will never go again, made me hate the lake district

No food took hours horrible wait clean

Drive through was good although entrance to drive through involves driving through other traffic.

called the police on me because i wanted a big mac? no word of a lie! blocked my number from the system when i tried to order them proceeds to call me back stating they have reported me to the police…. should be shut down in my opinion.

shouting hello down the drive thu then not answering for 10 mins, did it to both. weird

If this place had been cleaner, I would have given it 5 stars. The food was 1st class the restaurant, however, was in desperate need of a clean. The staff were lovely.

Bins overflowing people leaving customers with no choice but to leave rubbish on nearby tables. Nostaff seen on the shop floor throughout our visit. I went to look for the shift manager, staff stood around in the kitchen area, including the female manager. When I complained about the state of the whole place and the number of flies around her response was “ok thanks”. There place was not busy, no excuse just very poor management

Not the best run McD's around. Food was meh and the view over the counter said a lot about how this one was run and managed. Scruffy to say the least. Not up to the franchise's usual standards.

Asked for a quarter pounder meal without cheese and sauce, burger came with cheese even though sticker stated without

What can I say, it's McDonald's 🤣

Was very busy and service was ok

I of the slowest McDonalds I’ve ever been to. Fast food!!!!! Whatever!!!!!

Went in late at night after a 12 hour shift wanting food. Terrible customer service there was people who didnt have uniform behind the counter. Staff were rude. Only good thing is that food tastes nice. Never going again.

Quite a small Maccies but it does what you came for, can be a little slower than some other ones I've been to.

Newest McDonald's me and my partner have ever seen so clean and staff are friendly

Utterly shockingly slow! more people waiting for food than in the queue for a Foo Fighters gig

One of the dirtiest McDonald's... Trash cans overflowing, windows full of greasy fingers, more fries and waste under the tables, tables very dirty. We cleaned our table ourselves with water and toilet paper. And then we also noticed that the toilets were not very clean. It wasn't very neat behind the bar either. Terrible!!

Not too busy place, vanilla and chocolate shakes are good also hot chocolate. Well maintained washrooms with disabled people can accessible. Kids friendly place with a lot of playing equipment

Great place to grab a bite. Even though I only bought ice cream, the service was good and well done to the professional young man who served with a smile for all customers. Atmosphere was friendly.

How can a McDonald’s get it so wrong??? Honestly nobody here cares about service or the food served. Orders often wrong, staff never friendly or even interested and if you go into restaurant it’s dirty every time. I’ve had burgers with pretty much every garnish missing and my latest Big Mac had a bun off another burger (not an issue if the rest is ok) but there was no lettuce really between layers and this seems to be the norm here. It was even worse with the quarter pounder ‘deluxe’ which had barely anything other than bun and Pattie. Honestly it’s embarrassing how a maccies can be so bad!!

I said , I wouldn't go here again, we usually takeaway, but the order is Always wrong. But wanted to treat my kids 😕. Any nothing major missing like 2 portions of chicken selects, like another time. Paid for 2 tubs of garlic mayo. Got 1. Ordered all sauces and they where all wrong. Absolute pants, she even read the order off the bag as they went in. Won't use this branch again.

At first I put the slow service and below par food to it being the teething problems of a new McDs. Unfortunately a couple of years have passed and it's still the same. This last visit had me waiting 20 mins at the drive thru with someone eventually finding the order behind the counter.

Used the park and delivery service. Which was quick and the staff member was very friendly. The order was as expected and tasted as expected. Price ok also.

Absolutely rubbish, I know I shouldn't have bothered 😕

Waited 45 minutes for food. It was lukewarm when it arrived.

Bins was full all rubbish over flowing and floor full of bits of food

Sort your machines out (firstly the self ordering machine directed me to to pay at counter as card machine wasn't working, ending up waiting twenty mins to pay, then another ten minutes for food to come out). Took food home, the coke zero tasted like was half Fanta orange. How can such a fool proof business make so many foolish mistakes.

This is without shadow of a doubt the west McDonalds you will ever visit. You will get cold food, poor service and mildly annoyed staff most of the time Seems very understaffed for a fast food restaurant. Good luck if you’re ever in a rush, because they seem to work at a snails pace here, especially on the drive thru.

Pleasant, clean and swift McDonalds service. We ate in.

Slow… Incredibly slow!! Foods hit and miss if its hot or not, the time spent waiting does not help with having hotter food. Can go in when its almost empty but still standing around for 15-20mins? Need some serious help to bring the “fast” food back.

Could do with more staff as it was very busy but the staff are hard working polite, friendly and very helpful, good customer service. Chips lovely and hot, great service. There where too many customers for them to keep up with table clearing. More staff would ease this problem as its a popular place.

If I could rate is 0 star I would. Food was delicious as always, for McDonald’s. I waited close to 20 minutes for a McMuffin and hash brown. No communication or service from the workers at any point. This McDonald’s needs to work on their service.

This place definitely needs some work, very slow service and the order was wrong, missing drink and apple pie was cold... The salad was a sad sight, bins over flowing, definitely under staffed?

Absolutely awful place. No urgency for orders whatsoever. Why is barrow in furness 10x busier yet 10x faster. Orders are constantly wrong here. No one cleaning tables. All bins are full and overflowing. Cue is huge. No one is ever on the till. No such thing as fast food here or a correct order.

I love McDonald’s and I love near it and we went round for a quick meal and we waited 20 minutes for our food

The food pretty good but forget about the 'fast' bit in fast food. Staff although pleasant behave like its a punishment to work here. Nobody to clean up the tables nor to provide you with a tissue to do it ourselves.

Had a very poor visit today, shocking service, waited about 15 minutes for my order if not more and it wasnt that busy, staff were just chatting to each other at the prep point. Then went out side to eat and they had given me the wrong burger, so i went inside to exchange, the young man at the counter took the wrong burger away and promised me my correct burger, after 10 minutes wait i was approached by another member of staff to see if i was ok, told him i was waiting on a replacement burger, he brought another to me within a minute. Went back outside to join my family and the rest of my order was cold, one of the employees was walking past so i asked her for some warm chips as mine were now cold as i had to wait so long for a replacement, although polite she agreed and went back into the prep area where she shouted "if anyone else shouts and has a go with me today - im done" , I started eating my burger and was pretty much finished byt the time some LUKE WARM FRIES came out, i thanked her to be polite. Could be an off day for everyone but rubbish visit and experience today.

Worst McDonald's I have been in, the dining/eating area was filthy, waste food on the seats, floor and behind tables, this was 8am so it must have been there from at least the day before! Staff were average, and the food average on a dirty tray, just avoid!!!!

Atmosphere was amazing, banging tunes and the finest and wholesome fried food in the Lakes, Jay Raynor should visit if he's reading this

Sat half an hr waiting for our food, went to see where our meals were, they argued we hadn't been waiting 30min so we produced our recipe!. Response was well I don't know!!..asked for a refund, got eye rolls then tutted at , relieved no appology..appalling service!!

Ordered a porridge, and it took over 20 minutes for some reason. When it finally came it was rock solid and uneatable. Sent it back for a fresh one and after another 15 min wait it came back the same. I had to go to work after all this waiting or else I would have sent it back for a 2nd time! Staff didn't even seem bothered and just seemed ro serving all the drive thru orders rather than all the people in the restaurant that's been waiting as long if not longer than myself.

Drive-thru, fries not salted at all, apple pie old , soggy and barely worm (caution Hot! on the box), no napkins provided. Cheese herb bites barely worm, too. I'm really not happy with this order. Haven't been asked if we need any sauces for chips or sugar for the coffees, and we have left, but I'll take it on me. McCrispy sandwich was ok, so 1 I'm adding 1 star.

Dirty tables, food on floor. Under staffed. Not a nice place to go and eat.

Nice and clean inside,food is good Good place for quick load food

The worst maccies you’ll prob ever visit. Once you get your food after miserable service and a wait that’s beyond a joke, 9/10 times your order will be wrong. And your food will be cold and incomplete ie. Today,a quarter pounder ‘deluxe’ containing no lettuce, one shred of onion and a 10p blob of Mayo. A previous visit, and I know it’s hard to fathom how, I got a Big Mac that was bread and bun… zero anything else??!!!! Today it was staffed entirely by youngsters ,which is fine, if they weren’t rude, miserable and looked like someone has a gun to their head to be there. No receipt printers in self order screens, no order monitor screen working, no ketchup/napkin station, just about every table empty but covered in food and rubbish, as was the floor. Nobody manning the till so people wanting to order by cash just left for 10 minutes. A manger guy did eventually shuffle over from the office/toilet corridor (past the surrounding mess) and stood at the counter directing the staff from the customer side of the counter whilst showing them his mobile phone… I assume with what was the order system/list on. No wonder the younger staff are so oblivious and disinterested when you watch scruffy, slow, miserable management run the place like that. It’s maccies, you don’t expect fine dining, but a don’t expect the dirty, disorganised, unfriendly experience you get at Ulverston. Will they care? Prob not because it’s the only one for miles, but if I was senior management or franchise owner I’d be ashamed

If it was possible to leave zero stars we would. Consistently bad service rude staff and genuinely don’t care. Service is slow, if you think it’s fast food then think snails serving food 🙈 we have come a few times now as my little boy loves the food but never again 😅

Used the app to pre-order breakfast using the app. The only negative for this review was the server taking the remote conversation leaning on the window having a chat for ages and when the vehicle drove off, he took the order for a vehicle that arrived way after myself 1st... Food was hot and tasty, couldn't fault, just the initial confirmation of the app order which dropped the score.

Just the thing after a cold runout on my bike, service was a little slow but I guess they were having a busy period.

Door stuck opening - freezing inside! (End of April) Filthy, no clean tables. Ordering screens are filthy and surfaces covered in muck. No napkins or sauce pots available. Floor in desperate need of sweeping. No floor staff.

Just poor quality cardboard we seem to think is edible

Worst McDonald’s we’ve been too, food took over half an hour to come out to us, it was cold, multiple mistakes with the order, the server just shrugged her shoulders when we said things were wrong with it. Paid for extra bacon on my daughters burger and it wasn’t put on, paid for drinks that never came and the iced smoothie drinks we ordered were only 1/3rd full and had no ice in them. Really poor

Friendly, efficient and economic

Seems fairly new. Such a shame the service is so slow and most staff members looked like they didn’t want to be there, not friendly at all. Great food though, very fresh.

Food was cold and the staff didn't care

Used the drive through on the way home from holiday. Didn't step foot in the premises but from outside there was plenty of room on the drive through and there seemed plenty of parking spaces available. The server was a bit slow at taking my order as if there was only one working but food came out fast, correct and hot.

As McDonald's go it's fine. Kept clean.

Shocking service! Waited over 35 minutes for our order.. every thing was cold. Won’t be returning

Rude employees, waited 15 minutes for our food after ordering from kiosk when there were no other customers. Gave us fork with porridge, food was cold, no napkins, sugar or ketchup in dispensers. Coffee cup half empty.

Ordered a large coffee, they poured a regular coffee into a large cup. Got our order wrong. Gave me a fork for porridge? And took about 15mins to make the food (for 2 people) even though we were the only ones there..

This was the worst McDonald's meal I ever had. The chips were so bad I never ate them, and the burger was cold. Not given sugar or stirrers for coffee. So I had to park and go in for them, which defeated the object of a drive thru!!!

Food was alright as per. Service had to wait near 20 mins for breakfast not exactly fast food

Just had a 1/4 pounder with cheese meal, chips, burger and halloumi fries luke warm, chips extremely salty. No dip with halloumi fries. Tables not cleaned off and quite slow service. Won't be going back in a hurry.

Pretty awful food. Staff not interested in customers at all. Went in simply because the people I was with were going there. Won't bother again.

We popped in for my little girl to use the toilet. It's clean, but the toilet roll was lacking.

Good food but staff didn't look happy

Food cold service very slow on drive through saying it's only been open not that long poor service Were local people and go there a lot they need stop talking and get moving in work we're iv worked you take the rough with the smoth talk when you have time work when you need to stop talking get through the work this is why meals are left to go cold

Probably the freshest mcdonalds I've been to. The staff where abit rude and moody but this can be expected at mcdonalds 🤣

Clean 😁 food hot too 😋 which is a first for maccies

Mcdonalds is McDonald's. Same the country over...nice views out over headland with Hoade Monument lighthouse on top from this one at least. It can get a bit overcrowded with kids at school finishing time from previous experience but was fairly empty on this occasion.

Shocking. Only ordered drinks, waited stuck in the drive thru for 20 minutes, only to be told they still wasn’t ready when we got to the window and park up. Is making some drinks really that difficult? Apparently so here

Went through drive thru ordered food asked to wait she said park anywhere pulldx forward waited 20 mins then pulled car round to front entrance went inside waited another 10mins b4 i could speak to anyone other people were also complaining . The staff member found someone wandering around the car park looking for my car . When eventually received my order was cold and only when i got home half was missing .

Latest review: Going from bad to worst. The food was adequate, fries were actually hot this time. BUT, they forgot the dips on both my order and my niece's separate order. The server was totally uninterested. When asked if they had a cup holder she said sorry we're out and literally walked off. Shortly after my niece asked for a curry sauce, she got a "no" and the girl walked off again. Couldn't be more uninterested if she tried. Last review: Extremely slow service. But food was good.

No staff. One woman waited over an hour.

The slowest McDonald's about even when they have no customers in store or in drive thru you wait forever for your food. Unless you want to wait 30min for 1 meal I'd go somewhere else 🙄

Food amazing, felt sorry for staff working very hard but lovely

Great food, staff could be a little better but please for the love of Ronald McDonald fix the milkshake and McFlurry machine. 4/5 times it’s not working and they are like the two best sweet things there.

Still looking pretty new so keep up good work n service sometimes little slow on drive through but overall I’ve been to Wes Maccies.

Never seem to have milkshakes available, don't bother!

Terrible it was filthiest McDonald's I've ever visited

Waited 20 mins in the drive through only to be told couldn’t find my online order reference and to go into the restaurant, In restaurant no one knew anything about why I was there. So ordered and paid again. Got home and all my sons order was missing and all the drinks were diet which I paid additional to have normal coke. So rang up and had to drive back to get my sons food. Ulverston McDonald’s is by far the most disorganised fast food restaurant I’ve ever been to. Terrible

The building is clean and tidy. Plenty of parking. The general quality of food has gone down but that's overall and not just at this location. The staff are really friendly. A customers smile and thankyou goes a long way.

Very polite and nice staff. Exceptionally clean toilets which are quite rare in the UK.

I’m sat in the drive through queue and it’s consistently slow so I thought this time I’d use the time to right a review. The service is slow, the drive through is slow, the food is average. Wrapping it properly seems to be a struggle, even manning the headset on the drive through seems to be a struggle. McDonald. I don’t understand why smith is McDonald’s is so terrible compared to others?

I've been coming here for awhile now and the service from the woman with blonde hair and glasses in a white shirt is really rude. I've noticed she is rude to other people as well. The food is good but you never get a large fries it's only ever half full. The milkshake machine is often not working and tonight the chocolate milkshakes are just vanilla it's just simply not good

Always Disappointed Every time I go , no milkshakes available, the chips are always cold so have to ask for fresh hot ones . Service is slow. Have to wait ages for your order . They seem to always forget an item out of an order ! The food is not hot . Waste of money and time going here .

Ulverston McDonald's - called in here on way back home. All ordering is via the self help terminals or the app via QR codes at the tables. Meals were tasty enough although a lot more pricier than previous visits to other McDonald's restaurants. The restaurant was clean and tidy as were the toilets. I think with the way that McDonald's is going with the design of their new eateries that the personal touch is now being lost... unfortunate really.

Nice area clean would recommend if your staying

It's not that clean in there now and the service is horrendous, they miss items off every order and you have to wait so long for you food even when it's quite and when it does arrive its like it's been thrown to your table. I'm done with it now, started off really good when it opened but I'll not go here again, total waste of money.

Wors McDonald's I've been to. Staff are nowhere to be seen unless taking an Orders out to a car order. Orders disappear off the board before people have even got it. 90% of orders have something missing.