McDonald's in Rossendale

Very pleased with my experience, always greeted with a smile. Best maccies around. Food always warm. Staff are incredibly friendly. Highly recommend👍 from Darren, Oliver, Lily, Georgia and uncle Ian

I have never been to McDonald's that is as slow as this, it seemed as though they were wait for their flight to the USA to pick up the 2 cheese burgers to bring them back, it took that long and I think they sat on them during the flight, and the staff were more concerned with chatting and laughing with each other than making food for the customers

Long hair in my burger, was replaced with no question, but with a mumbled apology. Music was not background, so loud

Unfortunately, this McDonald's lived down to the usual low expectations I have for a McDonald's fast food outlet at a service station. The food in general was just about warm, and when my wife complained about the hair in her burger, the response from the staff member was anything but concerned. The burger was replaced with a fresh one, but it felt like we were causing them an additional burden, and the apology was grudgingly given. Looks like I'm back to avoiding McDonald's again..

Often stop on way to Burnley. Pity the food is not worth eating. Only get coffee which is cheap and OK.

Easy ordering process and the food was hot and tasty..

Unfortunately awful service last night. Waited 20 mins just for 2 mac flurries, our order had been missed. A lot of people complaining about length of waiting time and returning cold food

Cleanest and calmest mcdonalds i have ever been to in the entire UK

Friendly staff very fast service

A useful McDonald's, right where/when we needed one.

Mc Ds it is what it is, chips not good dips not included in price as they are at other restaurants. Filled a spot till I got home

Driver went the wrong way twice, getting absolutely fed up with drivers going the wrong way, it happens far too often…

Waited ages. Worst chips I think I've ever had.

the order kept being moved back on time and when it arrived it was barely warm i live not even 10minutes walk away ive learnt my lesson go and pick it up in future i would have walked and had it home warmer

food was cold when it arrived, very poor

it's been delivered to the wrong hous

Just a typical Maccies. 2 EV chargers in the car park. Car park and seive-thru are a bit of a weird configuration.

Food was cold coke tasted weird 🥲🥲

30 min weytyng for chicken nuggets from drive thru

Waiting 25 minutes for 20 nuggets !!!! Really 🤔

No sauces every time it’s not hard to read a ticket 🙄

A Very Spacious McDonald's With Plenty Of Tables To Sit Down ...With Independent Screens To Order And Pay ... The Staff Here Seemed To Be Efficient And Polite ...

Not a bad McD but can be full of noisy kids

always spills the drinks over end up with hlf large drink ridiculous x

Rather pricey for what we got. The menu in the restaurant was priced differently (higher) than the online menu. They said that the website hadn't been updated, ha ha ha!

Best macdonalds food anywhere, portions are getting smaller and very expensive.

I'm fed up with macdonalds rising bridge constantly missing items. today 4 items missing. absolute joke!

Nice friendly service food was good

Such a disgusting service, rude staff and cold food! Very disappointed and will not be coming back.

Missing items resulting is us having to go and pick up our upset 3 year old. Last time I’ll order from here shocking!

Always items missing. No straws, no dips missing donut. Come on guys, sort it out

food was very cold and low quality

Not quite as good as Rawtenstall. The chips were soggy.

Clean and staff friendly and welcoming.

Delivery was supposed to be between 6.50 and 7.10pm. Now 7.40 and I have nothing. Still saying "preparing your order"

food was awful bacon was very under cooked cold and taste bad. milkshake was missing

Didn’t even give me the correct order got 2 triple cheeseburgers and only received 1

ordered twice and still no grimace shake unhappy little boy and.food was cold

No straws, no sauces which paid for.

Visit regularly but today the food was sub standard. Luke warm all dishes. Service was not quick. My impression was they were short staffed or inexperienced staff.

Basic McDonald's with everything that means.

the food was freezing in a soaking wet bag.

The tray that lunch came on was dirty which was off putting but the food itself was hot and fresh. Updated...the toilets were unclean with soap all around the sink and overflowing sanitary bins.

Very busy but didn't have to wait long, food was very hot.

All food was cold forgot sauce

Not the drivers fault at all, you can see that the meal was prepared and then sat in the restaurant for ages waiting to be picked up, so I knew it would be cold before it even got here :)

The drive thru line was stationary for 15 minutes so I parked up and went inside. The lady at the counter was lovely and tried her best to be helpful but nobody had bothered to give her any training in how the app or their systems work so she has to constantly chase her manager around the kitchen which must be frustrating for both of them and all she could do was complain about the quality of the app and how busy the place was, she also seemed to have to go a very long way round through several doors to fetch boxes of happy meal toys to restock. I am sure there is a better way of organising things to save this lovely lady's legs from all the miles she has to run in a day. With my drive thru order cancelled and re-paid as a shop order our food arrived and we ate. Our souls suitably crushed by the anticlimax that is McDonald's food, we hit the road and continued with our day

The food was cold and very dry and banana milkshake missing from order if you look at the order below it was only for 2 people not complicated.

No please and thank you from the girl on the counter. Gents w,c was a disgrace and unusable

Driver advised that the order had been made more than half hour before giving it to the driver

Food missing again .again . Again. Rang mcdonald's they said they left the food Sorry Again. I have to sort it with just eat . Told mcdonald's it's not just eats fault it's your's. I asked if I could pick up the missing items they said no go through just eat so now someone has to go without food again . Thanks mcdonald's again.

Nice clean place. But as i got to the counter the girl on the till left. I didnt have to wait too long before a nice young man served me. The chips were not hot and crispy but the coke was nice n cold. Lots of parking and plenty of space to sit outside. Bril location.

Foods always cold. Items always missing. Awful

I have not received this order ot was delivered to sombody else

Absolutely shocking waited an hour for food ,when it came it was stone cold we only live 5 minutes down the road, 2 small children had chicken burgers that was stone cold and you can not reheat chicken they couldn’t eat them. Items was missing from the order also. Absolutely horrendous service. Tried to call Haslingden McDonald’s and no answer phone just keeps ringing. Would not recommend

No attention to detail. No straws, napkins and the dips i ordered and paid for.

The food was great, and the staff were very friendly and polite. Good sized carpark too.

Food cold, no sauces but what’s new?

My food did not arrive at my house

no sauces AGAIN!! NO STRAWS AGAIN!!

My food went to two wrong hoises before it got to mine via my neighboir delivering it to me. Also straws were missing yet again. My son cannot drink his milkshake

Drivers always go to Jubilee Court even though I give specific comments on 'notes for courier'. I have to stop ordering from here. Either something is missing or they go to wrong address - or both! I officially give in.

Cold food again. No tracker on food delivery. All of a sudden said delivered while at work

It's a MacDonald been in one been in them all, food only just passes.

Alway use this McDonald's when Rawtenstall is busy. Excellent service all the time

love this app to get deliveries but there's always missing sauce from our order. can these things not be checked??

Food was missing haven’t had any response

No straw no dip that I paid for and good freezing

Never turned up said it was delivered tried to contact restaurant 20 times nobody answered the phone

Never arrived for the second time. Class

They a bunch of useless idiots! Can’t get anything right and should lose there jobs!

Ordered Qtr pounder with cheese … what turned up was a bit of spicy chicken in a bun with onions. Even I could tell the difference between a burger and chicken!!

Absolute joke of a place needs shutting down

The food was good as always and wonderful, friendly service .

McDonald's quality and consistency is awful

food was cold and coke didn't taste like coke it was horrible

Not much to say about McDonalds really. Staff do what they are paid to do, the place is clean and the chips are cold. Same as every other McDonalds.

Delivery driver fab!!!! Food was wrong

Everytime i order i get midding items and im fed up! Need to to stop ordering. Joke!

ordered food was cold and no sauces at all even though ordered and paid for

Clean and efficient. Well stocked with condiments. Didn't have to wait long. Food was fresh and hot. Staff could have been a bit more interactive rather than just shouting order numbers.

if I could leave zero stars I would, waited nearly 2 hours for my order, it arrived stone cold, I ended up binning most of it.. fizzy drinks where flat, milkshakes like water... horrible!

once again I ordered 2 apple and didn't receive

the delivery time changed multiple times, making us wait for over an hour, and the food was cold when it arrived as well as the sauces that was supposed to come with the meal was missing.

Food was freezing complete waste of my money

This is now the fourth order in a row where things have been missing/wrong from this particularly McDonalds, and the fries were white (almost uncooked) and the burger buns burnt. Think we will have to start ordering from a McDonalds further away as the staff here seem incompetent

If I could give no stars I would! This place is a joke! Waiting 2hours for food ordered and when you try to call them they don't answer. Food is always cold or items missing and if it isn't the food issue, school leaver staff are rude and unhelpful.

FOOD WASNT EVEN DELIVERED!!!! car drove down the street and drove away marking it as delivered. he didn’t even get out the car!!!!

Only used the loos. Coffee not bad .

Went to oder a milkshake at the drive-through to be ignored so I drive to the window to then a women with short hair, covered in tattoos pulling faces to another customer on the head set ? After I just waited 4 minutes unbelievable!

Wrong order completely. Ordered £25 worth of food and received a chicken select sharebox and a McFlurry. No answer from restaurant when called 5 times. Very poor

Food was cold won’t be ordering from here again terrible

Food is as cold as ice when it arrived

Too slow. Priority given to drive through and just eat orders as usual. 15 minute wait for 2 mcmuffins and to flat whites. One muffin had a big piece of egg shell in.

I ordered Large 9 piece nuggets meal and large chicken sandwich meal, with both of these I ordered large banana shake and strawberry shake, I received Happy meal milkshakes tried to phone macds to complain and had phone put down on me 4X unanswered

Food was cold sons ice cream had melted my time it arrived didn’t end up eating waste.

I am a bit against mc Donald's as I think the food is disgusting and made of plastic but that's just me. The staff are friendly and helpful and I couldn't see anyone unhappy and it was very clean I could only see from the drive through.

Still not delivered at 20.50, ordered for 19.00!!!

Food is shocking got cheese burger and chips put it in the bin rubbish and the drink asked for strawberry milkshake don't have any today won't be going back again .

The food was cold not cooked properly