McDonald's in Salford

My son is extremely upset as he’s not been given THE ADVERTISED Minecraft toy instead he’s been giving Batman

didt send the curry sauce, or any sauce so noe I'm eating lukewarm fries dry.

Every time I order there is items missing. My order today was £80 and half of it was missing. I wish they would check before they send it out for delivery.

Only McDonald’s in Salford worth buying from, order always comes correct and sealed properly

Massively improved for west one. Still forgot straws for milkshake , but hey first time ages everything was in the bag and correct.

order placed around 12.30 received stone cold and melted smoothie and pink lemonade had to ring restaurant before driver set off with order

Order a simple 9 nugget meal and a nugget happy meal, didn’t get the 9 nuggets so left my son unhappy and had to make him nuggets.. waste of time

Currently writing this as im in the drive thru been 16 minutes since i paid and im still here at the first window. This is a regular occurrence (one on service is nothing to do with customer facing staff).

Driver rung claiming he had a problem with his App, told me he had took the order back to restaurant, then said he would go get it and deliver it, when he did it was cold and the McFlurries had melted I don't think he had took the order back at all,

Driver is seen on tracker the other side of eccles, food stone cold, no straw and wrong dips given which i paid for

Please heat the oil before you cook chips. Please check the use by date before you give out coffee with lumps of old sour milk floating in it. Cheers......................

Tasted like it had been made well before it was collected, food was cold and dry.

Started charging 10p each for dips but still don't send them 😕 with your order. Disappointing.

Good was cold wasn’t even warm

Order took 1 hr 50 minutes from ordering to delivery - restaurant is only 2 miles away

Took 2hours and 35 minutes from order accepted to being delivered - there is no way of contacting anyone to cancel the order and you can’t do anything until the order has been delivered absolutely awful customer service

Loads of Items missing yet again! This is nearly everytime I order from here. Food cold

It was freezing cold got put straight in bin

Food was freezing no drink arrived and no has haah browns

Food cold no straws with drinks every time from west one no happy wanted to treat my grandkids not happy

Good service. No sauce or straws. Food a bit cold but the delivery driver was prompt and efficient

The delivery time moved constantly from the initial order time so not impressed also items that were payed for not included as I’ve already submitted really poor service from a major eatery that prides itself on good service

Missing dips for all chicken nuggets every time I order and chips cold!

Cold food delivered after a two hour wait, missing items and the main toys

delivery driver refused to let me test how cold it was till i gave him the code. he was rude , arrogant and then pretended to struggle with his english when confronted

This order was not delivered 9 nuggets happy chicken mayo medium fries small fries fruit shoot small Coke. That is not what I ordered

food took way too long despite being 5 mins from my house, food was freezing, the sauces i paid for was not in the order.

The driver only bought the drinks. I don’t know how or why he did but he only brought the drinks.

This delivery Person (On Bike) is always polite and food is at a good temperature.

The driver was great waited for me greatful of him

yet again no dips not even the one I payed for!

Only had 3 nuggets in happy meal and got the wrong wrap

Everything was fine with the order and food items delivered. Just annoyed there was no straw to enjoy the milkshake. Sometimes the little details do make a difference!

foods freezing was stale, coke was basically water

Everything was freezing cold and inedible

Staff very rude. A customer came in shortly after us, he questioned the mess and the untidiness of the seating area. The male staff member argued back and was very arrogant and dismissive. There was no staff on the floor or the desk to serve customers.

Only got 3 chips and burgers were cold

food came and 2 items was missing

Delivered fast, driver friendly and polite.

Asked for no eggs, eggs were added anyway. Tried to resolve the issue with Kollimarla but insufficient help was provided and the chat was rudely closed when I asked for the matter to be escalated.

ordered 2 triple cheeseburgers and got 1 triple and one plain double so I didn't get what I payed for. not happy

Delivery time kept changing, food was cold , no straw with drink, no dips not happy

Cold food , wrong drink asked for strawberry milkshake got a vanilla , no straw drinks spilled left right and centre in the bag when I ask for food and pay MY money I expect what I pay for!!!

totally the wrong order yet again, £30 and not what we ordered,totally waste of food we can't eat cos of some allergies. These drivers need to do a reading test cos it ain't rocket science, they need to go to spec savers.

Food never arrived and still charged me ha

What you would expect hot food .

delivery time was fine but the food in the bags was open and all over and the coke was loose and half empty

Chips a bit cold but sorted with a minute in the airfryer

Not good! The food was barely warm; yuk!! The venue looked like a children's nursery and was just as messy. To be fair to the staff, they were starting to clean up. The self-service machines were not responsive, and I ended up paying for an extra meal because I didn't think it had registered my first request, and the machine wasn't issuing tickets or receipts. I certainly won't be visiting again. There are other branches that serve warm food. I was very disappointed.

The best McDonald’s in the UK. The McFlurry here has lots of cookies, while other branches give way less. They also give plenty of sauce for the burgers, whereas other branches’ burgers almost have none.

Didn’t even deliverer to the right house!!!!

missing items always, its not rocket science

I’m sorry but this service was very poor this time , I would like a full refund as the food was cold and I didn’t enjoy , it was freezing , can you put it back into my account please

Nie było zabawki którą zamówiliśmy 😔😔

cold food, but great delivery driver !

my free promotional item of 6 nuggets was missing

Terrible food. Cold and stale, service was fine but food awful. Complained to them privately and mcdonalda not that bothered?? Always had great food so first time it was bad but won't be going back

good food but they foget things all the time.

it was an hour late, food cold, no sauces after ordering a share box of nuggets, chips half empty. not acceptable

Every time I order a McDonald’s they never remember to include the bbq sauce. Useless

Worst service. Food was cold driver was given my food and he was out with it for more than any hour and my address is literally 5 minutes away from the restaurant!

Waste of money and health. Big scammers order food online is says it will take 15-20 minutes and delivery time keeps going up until you wait almost 3 hours. Crazy thing is you cannot even call the restaurant to ask about your food!! Do yourself a favour and order somewhere else..that somewhere else will probably do better food anyways

food was cold and chips were stale

Food thrown together ,not one but four items missing ,icecream melted and no condiments or straws ,delivery driver was pleasant

Delivery driver did not call or press the buzzer to let me know he was here. He left the food outside on the pavement. Shocking. Food was cold as a result. Burger was excessively greasy.

This was definitely the worst McDonald's I've EVER been to in my life. It took us literally FORTY minutes to get our food and then proceeded to give us completely the wrong order and when they gave us the right order they still got parts of it wrong! I would NEVER recommend this even to my worst enemy.

food always get delivered on time, but don't expect all your order to be there, multiple times on the trot we've had items missing.. disappointed.

Food was cold. No straws or sauces we ordered. Quarter pounder with Cheese had all the cheese stuck to the inside of the carton. Drinks was 90% ice. Terrible

Order food and drink and they can't seem to READ. Added sauces never delivered order a banana shake sent a vanilla and didn't even send a Straw. More use than a chocolate fire guard.

Don’t know why I do it. Food stone cold, driver hadn’t zipped the bag up. Rubbish

The delivery driver was very rude and tried to attack my mother I am extremely angry that drivers think this is acceptable

Forgot chicken nuggets, all sauces and straws fir milkshake and most of what arrived was not hot

Not one dip came with the order

Although “on time”. All my food was cold and ended up in the bin

one of the burgers were burnt and extremely dry and just awful

They have affordable and variety food, we enjoyed their crispy hash brown and Double Sausage & Egg Mcmuffin.

I am absolutely fuming. Whilst sat in Salford Royal Hospital waiting for my friend to be seen for a gash above the eye (he was hit very very hard) I decided to look for nearby food sources. This McDonald’s was nearby and I was very excited to see it was “open 24/7” apparently 24/7 doesn’t include 3:54AM on Thursday mornings. I spent £6 on uber each way to get to this establishment just to find it was CLOSED. Yes you read that correctly CLOSED. I am astonished at their lack of forethought in this matter. I am also extremely hungry and very upset about the lack of food I currently have. I will NEVER return to that McDonald’s and I would strongly suggest no one else do either. Words cannot express the emotions I’m feeling right now but if I had to summarise I would say; hungry, upset, disappointed. I hope you can learn from this in the future! P.S the vending machine was broken at Salford Royal but I understand this was no fault of McDonald’s

Food was basic hungrr food which was just what i needed after a horrible day at work. The star was the delivery seiver who is a credit to the company. Very polite, friendly and professional. Wish i had change to tip him at the door.

It was nice thanks you so much ☺️

Order never came sack this driver

Half my order was missing when delivered

absolutely a joke everytime I order nuggets and never ever get bbq sause and this time round had no bbq sause or nuggets get ur act together read the order don't understand how you get it so wrong everytime

food cold never brought all the order

The food was cold and no sources were provided. The driver went to the wrong flats and proceeded to message that he was here.

Food items always missing on every order

Ordered a cappuccino came as normal coffee took it back got the same again took it back got frothy white milk with no coffee gave up asked for my money back on another occasion was told by what I can only assume was a very lazy member of staff at drive thru they'd run out of salt due to the fact they messed the order up I had to go back inside on foot to find there was plenty of salt in the serving station also had to take a full breakfast back on one occasion because it looked like it had been kicked around several times just got my money back that day and went to subway

Really slow drive thru.. Time: 21:50 Thursday

No problem with the delivery driver, but we asked for extra toppings on the burgers and they came with minimal anything except cheese (thankfully) and no sauce pots which were requested aswell.

The driver said he was pulling up on a bike, but he pulled up in a car

Freezing cold food. Delivery driver went to wrong destination and food ended up being cold when it arrived.

Another local McDonald’s serving freshly cooked fast food.

everytime i order a large meal the chips always come half full.

Order was delivered to the wrong address. Why did the driver not ask for the code ? which is 0788. I think someone may have hacked my account as the address was changed to ellessmere garden monton.

They always get the good wrong and always give you tiny portions, they need to change the management because it wasn’t always like this

the food was cold and not much to enjoy really or eat

Nice delivery guy but food was cold

The courier was on a bike and dropped all our drinks and ice creams. All food was cold.

fast delivery, pleasant delivery driver and top food

I ordered pancakes and syrup. But no syrup came? It was a very dry meal !

I am not sure but cheesburger is not so tasty like couple of years ago Men Toilets was out of order.