Based on 17.037 opinions finded in 3 websites
Based on 17.037 opinions finded in 3 websites
Opinions
It’s ridiculous how cold and stale that food is especially when it’s so hot today how is that possible how long was it sat in he’s car it’s literally cold I’ve just spend how much and I’ve got to put my food in the microwave to be able to eat it and then it doesn’t taste the same I’ll never use ur service again unless I’m refunded for the food the.l drinks were fine
Ryan . 2024-08-11
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The fries were really cold and also the burgers. Also forgot the straws for the milkshakes
Connor . 2024-08-09
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This McDonalds all ways forgets half of you order!
Jenna . 2024-08-07
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no dips again!! no straw's or serviettes either.
edith . 2024-08-06
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You never get the food you order, i was missing half the order and delivery driver could not help. You dont get dips or straws every single time
Becky . 2024-08-05
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the other part of my order did not arrive. I ordered a chicken burger meal. I've been charged for it. it did not arrive. could not get through to Eccles McDonald's to ask about it
Sharon . 2024-08-05
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Absolutely furious half my order missing food cold. Order a large milk shake and got a small child’s carton of milk. Absolutely disgusting service from McDonald’s. How dare you take my money and send this order.
Beckie . 2024-08-05
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you need to check ALL items are in the bags!!! it's not that hard. and the fries are under cooked soggy and nasty
katie . 2024-08-04
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I have not got my food and he is saying it’s been delivered I told the delivery guy on the phone 5 times where to go and he still hasn’t come n now he saying it’s been delivered and it hasn’t
Tyler . 2024-08-04
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Paid extra for regular cappuccino received regular coffee. This happens all the time!!!!
Paula . 2024-08-02
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You delivered a chicken mayo with no bottom bun? How does that even happen
Anthony . 2024-08-02
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Only 8 pieces of chicken in a 9 share box large fries were more like a medium and the small fries was only half full shocking
Michele . 2024-08-01
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My order took over an hour to be delivered from Mc Donald’s which is 5 minutes away by car. The restaurant had it on “preparing” for at least 30 minutes and it was stone cold when it arrived
Michelle . 2024-08-01
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Everything was there, everything was tasty, driver was fast and also a nice guy, very happy.
Nathan . 2024-07-31
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No straw for my drink, na sauces yet I choose sauces
Sharon . 2024-07-31
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Burger Cold dried up sparse milkshake watery and McFlurry runny - missing condiments for nuggets - very disappointing and waste of money
Ellen . 2024-07-31
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Got basic order wrong paid for double bacon egg mcmuffin meal and got sausage instead which I can't eat.
Karen . 2024-07-31
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Photo of white chalk looking dropping on our burger bread. Delivery driver rang me to come out to car! Worse maccies ever!!
Chloe . 2024-07-30
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Absolutely shocking sent us to the bay for are food to be delivered waited 25 minutes then they gave us cold food I know we can get over run at times but the manager needs assessing or retrained he couldn't handle the situation
being real . 2024-07-29
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Empty juice glass. The hamburger is cold and the ice cream is completely melted ....
Filipe . 2024-07-28
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West one eccles..Absolutely terrible service in every way.. Too long waiting for food. Food cold when received...not the first time this has happened but thought id give them another chance ..if they don't have enough staff to cary out a basic service then they should at least put up a sign informing customers of either counter service only or drive through service only..really not hood enough..😡
Lee Morrison . 2024-07-28
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food was damaged, and customer service from justeat hurrendous
Chloe . 2024-07-28
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I ordered for 2 vanilla and 1 banana milkshake and I was given 3 Banana Milkshake. Now the kids refused to take it, I’m so upset.
Chinwendu . 2024-07-28
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Didn’t arrive even though it says it did. Very disappointed.
Neil . 2024-07-27
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poor, missing all sauces. just expected to cold dry chips and chicken with no condiments. never ever ever order mcdonalds online. it's appalling. especially if ordering from west one.
Jordan . 2024-07-27
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Driver was lost im disabled he refused to deliver to my address he was angry an kept hangin up the phone on me when i made my way to him im disabled n cant walk we ll the food is all cold disgusting behaviour by driver !!!!!!
Berni . 2024-07-27
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Ordered food after a LONG day at work at 1.40am, just wanted to eat and go to bed. It arrived at 4am, after saying 'courier at the restaurant' for 2 hours. Food was literally cold, not even lukewarm. Terrible.
Sam . 2024-07-27
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my order never arrived. I spoke to who I believe was my driver but he told me he wasn't.
Ste . 2024-07-26
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Got a qtr pounder with cheese delivered without the cheese
Nathan . 2024-07-25
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Worst worst worst. Order is missing almost everything. Will never order again
Sreeraj . 2024-07-25
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yet again no dips with 20 nuggets! not good
marina . 2024-07-24
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No delivery was made! No call on arrival and no food in sight, starved!!!
Allegra . 2024-07-23
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Leave a review of my order ?? Didn’t receive order at all!! I need a refund
Jolie . 2024-07-22
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never received my order n even mc Donald's comfirm there was no pick up for this
Danni . 2024-07-22
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the food came the time it said it would which is good but i opened it as soon as it got here and it was cold and my coke was almost warm and really flat.
charlie . 2024-07-21
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When I placed the order said it would be here by 3pm, driver phoned me at 3.17pm saying he was outside I stood outside for 2 minutes then phoned him back he then realised he was no where near when he double checked the postcode (I have a screen shot of the map where us was at this time) arrived at 3.30pm half hour late, freezing cold because he had gone to the wrong location also mozzarella garlic bites were totally missing from the order to. I want a full refund for this order.
Charlie . 2024-07-21
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My driver informed me that my drink was spilled and my food was damaged in the process
Tunji . 2024-07-20
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shocking Service. Food wasn't delivered, even though I received a text to say the food had been delivered. Trying to contact Just Eat was difficult . I won't be using them again.
Brian . 2024-07-17
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Can I request a refund as for the order I only received a chicken mayo instead of a mc chicken sandwich the milkshake came melted with no straw and there was no chips
Stephan . 2024-07-17
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There was no sauces that was ordered with the food this is also a regular occurrence and this has upset everyone who ordered food please be more attentive when making an order
Kyle . 2024-07-17
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Quality is poor as yet again I've something is missing from my mcdonalds order, it's becoming a regular thing. And with just eat just refunding miss out on a meal all the time
Natasha . 2024-07-17
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Was cold and unappetising there was a box of 20 chicken nuggets missing no dips one of the drinks had spilt all over the other bag n ruined the McFlurry waist of money n would like a refund
Roxanne . 2024-07-16
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I ordered the hat trick and got one sliced onion on it. Didn't know we was on rations already. Plus food missing from the delivery and no straws 🤦
Lee Grealey . 2024-07-15
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the driver🤣was absolutely amazing! 10/10 he needs a raise
tia . 2024-07-14
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Terrible McDonald’s franchise be prepared to wait and wait and wait
Nathan Thompson . 2024-07-14
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Part of order missing every time !! West one McDonald’s
Stacey . 2024-07-14
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they leave the cokes already poured and waiting for next order, out drinks were flat and warm, never pack any sauces when you ask, awful maccies! lets face it, it's not rocket science lol
carwyn . 2024-07-14
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The chips were under cooked and the coke was flat
Louise . 2024-07-14
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food was cold would like a refund
Michael . 2024-07-13
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The food os cold because the driver either tool the longest route to the house or made other deliveries on the way.
Gordon . 2024-07-13
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Cold food and probably the worst McDonalds in the UK
Ross . 2024-07-10
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first time the order was actually delivered without missing items , was hot too.
Christina . 2024-07-10
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Driver parked on next street and rang me shouting at me.
Joanne . 2024-07-09
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Ordered large hat trick meal and mozzarella bites … guy shows up with just a drink in his hand …
Craig . 2024-07-08
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No milk shake. Fish bites could do with bit more fish in them.
Susan . 2024-07-08
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First time in ages my order was correct and was still hot
Lindsey . 2024-07-08
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The fries was under cooked and all the food was cold.
brian . 2024-07-07
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Terrible loads of order missing and what food we do have is freezing totally unacceptable and wish for full refund
david . 2024-07-07
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delivered the wrong order, breakfast for 5 as a birthday treat instead got 2 meals to share. no option for re delivery. poor service
Jeni . 2024-07-07
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I have not received my order and it's saying divered
Crews . 2024-07-07
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order mozzarella got fish can't stand no fries no dips
Donna . 2024-07-06
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deliver anoder place adress correct
Pavel . 2024-07-06
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Cleanest macky d's ive been. Good helpful service.
william walsh . 2024-07-05
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Every time I go always fresh hot fries and warm food . Very quick and never got my order wrong . Only bad thing is when I’ve ordered delivery from there they don’t put the sauces but other than that very good maccies
alicia sousa . 2024-07-04
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Very cheerful guy, he got here quick and was really kind, food is warm too
Elijah . 2024-07-04
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The fries were ordered as a large in a meal but half full so may as well paid for a medium sized My daughter will only eat plain food so ordered a plain cheeseburger happy meal and everything was on it so now she has fries for tea
Lauren . 2024-07-04
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Order came wrong no extra hash brown and egg came with sausage when im allergic
Morgan . 2024-07-02
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thanks for remembering the dips! have a nice day.
Lewis . 2024-07-01
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Wrong order took a picture gave me order number 2
Kieran . 2024-07-01
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They didn’t deliver my mozzarella bites, and the dips I PAID for so yeah
Caitlin . 2024-06-30
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everything was freezing can't even eat it pluse they give me the banana milk instead off the milkshake never eaten here again want my money back
Nicola . 2024-06-30
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Food cold and drinks split everywhere in Bag
Zoe . 2024-06-30
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The driver/person delivering went to the wrong address and the food was cold
Glynn . 2024-06-30
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Shockly slow, 20 minutes for a breakfast bun, totally unacceptable, and definitely not fast food!!!!
Dan Fields . 2024-06-29
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Absolutely no need how cold, his the delivery driver been to Chernobyl and back?
Andrea . 2024-06-29
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Cold food and awful presentation
Mia . 2024-06-29
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lovely, best mcdonalds I've had in a while
Nadine . 2024-06-28
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Mcdonalds pretty much all the same so I only judge on if you get a proper portion of fries, as we all know when you order a fries it's often only half full. Partly due to laziness of staff or lack of training. The fries I got were just about a pass, not bad enough to complain and get a topup but no where near a full portion. A full portion don't need to look like the photo but I would expect to at least see some fries poking up above the box
Joe millionaire . 2024-06-26
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don't understand how difficult it is to order food and deliver said food without food missing . JOKE
vicky . 2024-06-23
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ordered two mcChicken sandwiche meals and received one McCripsy and a drink!!
Leanne . 2024-06-22
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Wasn’t made right, i asked for no lettuce, extra sauce and extra onions. It came just burgers and bun. I complained and it said they would get back to me… nothing. Shocking service
Jo . 2024-06-22
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what's there to say, nothing because you never diserpoint us one bit.
Anthony . 2024-06-21
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Fries could have been hotter but all in all pretty good
Kyle . 2024-06-21
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delivery driver rude lazy and refused to get out of the car to do HIS JOB The food was great though
Emi . 2024-06-21
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I didn't receive my order, someone else stole it, waiting on a refund. There should be a code to make sure the delivery goes to the right person
Oli . 2024-06-21
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The hot chocolate was very watery. The rest of the food and drink were as expected.
anna middleton . 2024-06-19
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food cold, no straws, no dips.
lorraine . 2024-06-18
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WOW!!!! Two times on the run FANTASTIC food and ACCURATE.. Every other Mcdonalds gets the food order wrong....but these guys are solid. Many thanks for your professionalism...... It's great when you can rely on getting correct food late at night.....many many thanks...... 5 *****
MIKEY-L . 2024-06-18
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Didn’t even turn up on cctv aswell no show I’m absolutely fuming
Lennon . 2024-06-18
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No drink, no sauces, not the first time and disappointed again
Paul . 2024-06-17
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The milkshakes were melted and the food was cold
Hayden . 2024-06-16
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Missing items. Drinks split everywhere in bag.
victoria . 2024-06-16
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Ordered delivery specified plain did not come plain not a difficult task reading an order Also missing items not the first time its happened
Andy Roach . 2024-06-15
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Just felt unclean and staff not really customer focused. Food was cold and when home order missing food. Called then but didn't seem too bothered so paid a visit until eventually it was replaced but felt as I was bei questioned as to my honesty.
Salfordquays Quays . 2024-06-15
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my order never arrived I want my money back I'm gonna re order see if it comes this time your a joke
Scott . 2024-06-15
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Original delivery quoted was 10.15 am ' food didn't arrive until 11.30 am and was cold . Very disappointing service and we won't be using macdonalds delivery service again from west one location.
paul leadbeater . 2024-06-15
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That is unacceptable the guys hands all over my food I spent nearly £25 on that I want a refund he was saying sorry all the time but I’m not happy about putting food in my mouth when it’s not in a proper bag
chris . 2024-06-15
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Over an hour's wait for food in the restaurant at night. Staff were pleasant enough considering.
Estelle Smith . 2024-06-14
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I find hair in my food and every time everything is coming wrong or missing. I order juice is missing,i order mayo chicken with out lettuce and have lettuce inside and i find hair inside. Horrible service!!!!!!
Krasimira Sabeva . 2024-06-13
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Ordered and again came without sauces as i made sure I ordered 5 extra sauces, with a big section at the bottom of the recipe. But again no dips or an kind of sauce. Now im eating it dry, and also its cold, because delivery was delayed like 5 times. Never ordering again, lost a customer.
Nora . 2024-06-13
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135 Opinions
I used to go here when I was a kid with my parents. I've recently been back to see if it's still as good as it was. Verdict; No, it's even better! It's so good I feel like proposing to the cheff! Alw
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