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4.0

Based on 735 opinions finded in 2 websites

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Nº 181 in 307 in Derry

CUSTOMERS TALK ABOUT DISHES WITH..coffeecheesechickenbacon
Score

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Mcdonalds is overpricedand over rated . Service and accuracy of order is inconsistent.

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Aidan Boland . 2024-10-18

MORE AT Google

At the time I’m posting this we’re still yet to get our order. Money has been taken out of my account and yet they keep checking their computer. I don’t even know what’s going on

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Tosin Ajanaku . 2024-10-13

MORE AT Google

Their ‘Large’ portion sized chips wouldn’t fill the hole in my tooth. Very stingy with their chip portions and the toppings on the McFlurries and £0.90 extra for coffee toppings way too stingy as well! Staff though are super friendly, courteous and lovely and they do always get your order right. Nice clean restaurant. Just a pity about the stinginess of their fry portions and extra toppings on desserts, coffees etc…

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Martin Bradley . 2024-10-12

MORE AT Google

Over 2 hrs from ordering I received cold food for my children, after having to cook them a meal. As the food took over two hours to arrive and is stone cold

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Natasha . 2024-10-11

MORE AT Just Eat

There is always something missing in my order am finished with McDonald’s

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Marie . 2024-10-11

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Great today but I ordered yesterday and my order was cancelled was very disappointed

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Ryan . 2024-10-08

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All was excellent. It's worth five stars, although no straws were provided!

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Korben . 2024-10-05

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I ordered 6 happy meals an have only noticed we didn't receive the 6 fruit bags. NOT HAPPY

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Paula . 2024-10-02

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no dips with orders 1 burger and 2 chips missing from meal deal order !!

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Laura . 2024-10-01

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I haven’t received my food but says it’s been delivered

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Bridgeen . 2024-09-30

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missing items again out of this place

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Robert . 2024-09-29

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food was cold, chips was very soggy was very disappointed with my order. food took 2 hours and 45 minutes to be delivered will not order from here again.

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aimee . 2024-09-28

MORE AT Just Eat

Terrible service, ordered 3 milkshakes and watched 4 staff stand around doing nothing and waited 20 minutes.

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Ciaran Keaveney . 2024-09-28

MORE AT Google

I ordered pancakes with extra bacon and no egg. But I received egg, no bacon and no syrup.

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John . 2024-09-28

MORE AT Just Eat

Ice creams & mozzarella sticks missing

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Matrice . 2024-09-27

MORE AT Just Eat

Food was freezing when it arrived. Had to reheat it in the microwave which defeats the whole point 🤷🏻‍♂️

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emmet . 2024-09-27

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Came missing 2 happy meals and nuggets

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Cormac . 2024-09-27

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i did not recieve my wrap that i ordered

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Adam . 2024-09-21

MORE AT Just Eat

Good was freezing so was the cup of tea I live prob no more than couple min drive from restaurant.

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Paddy . 2024-09-20

MORE AT Just Eat

Got the wrong drink but everything else was fine

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Ryan . 2024-09-15

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Food was cold & burger buns were pure burnt!! Abysmal!!! very very dissapointed 😞

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Mary . 2024-09-12

MORE AT Just Eat

Missing items and bag seal opened

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Helen . 2024-09-11

MORE AT Just Eat

Food was cold and my mc flurry’s was not even half full!

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michelle . 2024-09-10

MORE AT Just Eat

food was cold inedible delivery time kept changing should of been delivered 16.40 was delivered 17.45

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Joanne . 2024-09-08

MORE AT Just Eat

Order missing 3 full meals, a burger, mozzarella dippers and nuggets! Not the first time this has happened.

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Emma . 2024-09-06

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my drinks were missing from my order

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Dearbhla . 2024-09-02

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I haven’t received my order!!!!!

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Kellie . 2024-09-02

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I ordered a big mac meal and asked for barbecue sauce ,which I did not receive nor a straw to go with my drink and the food was cold when it arrived. so not very happy with the service

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Marie . 2024-08-31

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Awful. No other words. Staff all need retrained complete lack of customer service and no sense of wanting to serve. Wandering around. Avoid.

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L McG . 2024-08-31

MORE AT Google

I didn't receive my order how do I get a refund

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Erin . 2024-08-28

MORE AT Just Eat

Kept changing delivery time food took 75mins to arrive and sent the wrong drink

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Caoimhe . 2024-08-28

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Missing part of my order missing a burger

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seana . 2024-08-24

MORE AT Just Eat

Food was beautiful delivery 5mins early can't beat it

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Ryan . 2024-08-22

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Wrong order sent and this is the 2nd time this has happened. 1st time was a few months back n now today.

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Natalie . 2024-08-22

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It's McDonald's but very noisy and quite long waiting time at lunchtime

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Sébastien LE BLOAS . 2024-08-22

MORE AT Google

Sound lad very nice customer service

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Christopher . 2024-08-21

MORE AT Just Eat

Never received my order shocking someone else got it!

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Maryjane . 2024-08-19

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didn't get the dips I paid for

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Caroline . 2024-08-17

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Driver did not contact me and left food outside the building

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Rach . 2024-08-16

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Waited over hour an a half for my order to be delivered getting it ready for an hour joke of a place

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brian . 2024-08-15

MORE AT Just Eat

disgrace never got ice creams I paid for

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Kiera . 2024-08-11

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Waiting 3 hours and it says it’s delivered when it’s not

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Caoirse . 2024-08-10

MORE AT Just Eat

missing food from order tried ringing McDonald's but they didn't answer bad customer service

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joleen . 2024-08-09

MORE AT Just Eat

ordered after two pm , didn't arrive till ten to four , kept pushing delivery times even though delivery person at the restaurant. food was cold .

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MICHELLE . 2024-08-07

MORE AT Just Eat

Out of 6 bbq dips didn’t get one , asked no lettuce on mayo chicken got lettuce and asked for only red sauce on burger , got onions and pickles to lol

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Connor . 2024-08-06

MORE AT Just Eat

Service was terrible, waited 20 minutes for food. Once I received my BACON double cheeseburger, I noticed it had one pathetic slice of bacon (image 1). Therefore I returned it and was issued a replacement and an apology. Once I unwrapped my new burger I was once again disappointed by the pathetic piece of bacon (image 2). How hard is it to add the correct amount of bacon? However, I suppose fool me once shame on you, fool me twice shame on me. That will be the last time I step foot in foyleside McDonald's. Update: I'm a man of second chances. I returned to McDonald's Foyleside. Despite my fear and apprehension I entered the humble fast food restaurant. In order for a fair retrial I ordered the same dish (Bacon Double Cheeseburger) albeit 5 months later, I do admire the consistency of the McDonald's menu. These false pretences of respect and civility were not to last, as when I ordered the bacon double cheese burger I was once again deeply saddened by the underwhelming amount of cured pork aka BACON (image 3). Between the impressive scope of architecture within the shopping centre and the false wolf in sheep's clothing smile that adorns each McDonald's employee face, you may be deceived into believing that this establishment will treat you with dignity and respect. However, as far as fairness and consistency goes they have no time for you. A wise man once said that the greatest trick the devil ever played was convincing the world he doesn't exist; whoever that man is, he had been to Foyleside McDonalds.

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David Heasley . 2024-08-05

MORE AT Google

MY FOOD TOOK 20 MINUTES TO COME. AND WHEN IT CAME IT WAS THE WRONG ORDER! ALSO MY FRIES WERE UNSALTED AND COLD. SHOCKING BEHAVIOUR, AVOID EATING HERE AT ALL COSTS

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raezer 32 . 2024-08-05

MORE AT Google

Left the wrong order was gone by the time I checked it and had to go to get the food myself

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Deirdre . 2024-07-31

MORE AT Just Eat

Two hours late and still not delivered

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Vivienne . 2024-07-31

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order never came to my address, no I have upset kid, who r Hungary and I used nearly 40 pounds on food, this is a joke

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joseph . 2024-07-28

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food was cold drink was warm big mac came with cheese when i requested none came with no straw

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wayne . 2024-07-27

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time was extended too many times an I couldn't cancel

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michael . 2024-07-27

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forgot my dips even with the note chips where cold

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Katie-rose . 2024-07-26

MORE AT Just Eat

Ordered and paid for a Double Big Mac and got a double cheeseburger with a dry piece of bun in between. I shouldn’t have to pay for what I don’t get.

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Charlie Brown . 2024-07-25

MORE AT Google

I never received my food the delivery driver said he delivered it but didn't

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clare . 2024-07-24

MORE AT Just Eat

The food on mc Donald's on Foyle side is always poor..cold small portions and this is about my 5 time in a row this has happened

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CLARE “DJ MISS MYNX” SMYTH . 2024-07-16

MORE AT Google

Instead of getting the drinks I ordered along with my meals I was given 4 large chips????

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Tiernan . 2024-07-05

MORE AT Just Eat

No dips again Food was cold We won't be ordering McDonald's anymore it's terrible when your paying for a service and it doesn't deliver what it promises.

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ZOE . 2024-07-04

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order was missing food once again and all the food was freezing which is absolutely terrible

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Paul . 2024-07-02

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3 items out of the 6 was incorrect and due to dietary restrictions therefore could not be eaten as they contained cheese and eggs.

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Farrah . 2024-06-29

MORE AT Just Eat

Chips were all not a less empty about 30 chips in each it’s reficulouse

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Matt . 2024-06-28

MORE AT Just Eat

Early but items missing. Not Impressed.

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Niall . 2024-06-28

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We ordered it at 5:25 and it didn’t arrive till 7

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Rhianna . 2024-06-28

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after 1hr 30 mins late the food was cold there a joke

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Keith . 2024-06-26

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Didn’t receive 2 cheeseburgers that I ordered. Every order received this last while has had things missing. Really unacceptable

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Orla . 2024-06-26

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very disappointed, never had to wait so long on food, kept being put of time

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Michaela . 2024-06-26

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the full order was there this time and its great to see the kids getting everything they picked out from the app, thanks

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tommy . 2024-06-22

MORE AT Just Eat

Chicken nuggets missing from the happy meal, disgrace!

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Kayleigh . 2024-06-21

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The place was so chaotic, people standing about everywhere. I didn't which was the queue to collect or to order. The free tables were still dirty. Just seemed more manic than other ones I've been to

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Heidi Scheel . 2024-06-20

MORE AT Google

2nd nugget order was missing was not pleased, Mc Donald's always have something missing and never answer their phones when you call, horrible customer service

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Nicole . 2024-06-20

MORE AT Just Eat

Wrong order handed to yous & make it worse food frezzeing cold always missing somthing wrong & don't answer phones

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Chloe . 2024-06-17

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Food freezing by Time it arrived

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Lee . 2024-06-16

MORE AT Just Eat

Decent mcdonalds. No table service available

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Aaron Marsh . 2024-06-11

MORE AT Google

Ordered a Big Mac meal, no Big Mac in the order!

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Robby . 2024-06-11

MORE AT Just Eat

great service....only complaint is that there is never straws included or condiments of ordered

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Simone . 2024-06-10

MORE AT Just Eat

my food didn’t come to my address

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Madison . 2024-06-09

MORE AT Just Eat

use need to be jokin not hard to read notes that say plain burgers

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kaja . 2024-06-08

MORE AT Just Eat

Ordered 3 dips and didn’t get one

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Megqn . 2024-06-02

MORE AT Just Eat

Took kids for a dinner. Not disappointed at all

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Darshana Arunapriya . 2024-05-29

MORE AT Google

Incomplete order once again, no curry dips delivered which were ordered 3 times with each portion of nuggets bought

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Mandy . 2024-05-29

MORE AT Just Eat

Very busy although service was quick. Food was fresh.

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David Bell . 2024-05-28

MORE AT Google

No sauce, no fruit bag and Food freezing cold

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Eunice . 2024-05-25

MORE AT Just Eat

3 fries were missing and 20 chicken nuggets

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Braxton . 2024-05-25

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Haven received my order coming up delivered??

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Michaela . 2024-05-20

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Completely incorrect order I ordered two meals received a cheeseburger one fries and one Mc chicken sandwhich my order was a Big Mac meal and Mc chicken sandwhich meal

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Bridgeen . 2024-05-19

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It says my food was delivered 20 mins ago and the food is still not here

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Joshua . 2024-05-19

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Food was cold and drink was half filled

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Kevin . 2024-05-18

MORE AT Just Eat

Food quality is the same as every McDonald's. The atmosphere is good near the Derry wall walkable distance. Not that busy always Weekends are busy.

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Aravind Unnikrishnan . 2024-05-16

MORE AT Google

Shoutout the sound delivery guy

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Ryan . 2024-05-15

MORE AT Just Eat

chips were cold other than that my full order was delivered this time round.

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Brett . 2024-05-15

MORE AT Just Eat

Absolutely terrible worst food I've had from McDonald's.Got a take out 2 portions of chips put in the bag upside down chips everywhere no ice in the cokes and hygiene of the store was terrible

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James Allen . 2024-05-14

MORE AT Google

Some of our order was missing. We ordered a chicken Big Mac meal but the chips didn’t come with it. We also ordered chicken selects and nuggets which come with dips. But both the dips were also missing. Our location also isn’t far from Foyleside but our food was also stone cold when it arrived.

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Niamh . 2024-05-14

MORE AT Just Eat

Managed to get a order with 4 items wrong

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KEVIN . 2024-05-10

MORE AT Just Eat

driver was very pleasant and order got here quickly 😀

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Jemma . 2024-05-04

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got the completely wrong order

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Diane . 2024-05-04

MORE AT Just Eat

It arrived on time, went to door straight away and guy said he was knocking ages which there was no way, food was cold, coffee and chips wasn't the best

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Amanda . 2024-05-04

MORE AT Just Eat

Best breakfast I've ever had from McDonald's today!

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Kerry . 2024-05-04

MORE AT Just Eat

Food was terrible. I got a mcplant and I genuinely think I have food poisoning. The food was all cold. The bap was cold and chewy like it had just been defrosted and not toasted. I was hoping the food was cold because they were slow but now I'm not sure it was ever hot. I have had bad McDonald's before but this time I didn't eat it all. Well, that's me finally done with McDonald's, so that's the good news. The good meals were few and far between at best. None of the staff who were doing the table service seemed to have no knowledge of the numbering system of the tables which seemed like a lapse in the most basic training. All of them where wandering around with trays like they only started that day.

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Astro Fiachaire . 2024-05-04

MORE AT Google

Our fries where missing from the order please advise

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Lucy . 2024-05-03

MORE AT Just Eat

wrong order. half of items missing

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Gavin . 2024-05-03

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