Based on 735 opinions finded in 2 websites
Based on 735 opinions finded in 2 websites
Nº 181 in 307 in Derry
Opinions
Mcdonalds is overpricedand over rated . Service and accuracy of order is inconsistent.
Aidan Boland . 2024-10-18
MORE AT Google
At the time I’m posting this we’re still yet to get our order. Money has been taken out of my account and yet they keep checking their computer. I don’t even know what’s going on
Tosin Ajanaku . 2024-10-13
MORE AT Google
Their ‘Large’ portion sized chips wouldn’t fill the hole in my tooth. Very stingy with their chip portions and the toppings on the McFlurries and £0.90 extra for coffee toppings way too stingy as well! Staff though are super friendly, courteous and lovely and they do always get your order right. Nice clean restaurant. Just a pity about the stinginess of their fry portions and extra toppings on desserts, coffees etc…
Martin Bradley . 2024-10-12
MORE AT Google
Over 2 hrs from ordering I received cold food for my children, after having to cook them a meal. As the food took over two hours to arrive and is stone cold
Natasha . 2024-10-11
MORE AT Just Eat
There is always something missing in my order am finished with McDonald’s
Marie . 2024-10-11
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Great today but I ordered yesterday and my order was cancelled was very disappointed
Ryan . 2024-10-08
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All was excellent. It's worth five stars, although no straws were provided!
Korben . 2024-10-05
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I ordered 6 happy meals an have only noticed we didn't receive the 6 fruit bags. NOT HAPPY
Paula . 2024-10-02
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no dips with orders 1 burger and 2 chips missing from meal deal order !!
Laura . 2024-10-01
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I haven’t received my food but says it’s been delivered
Bridgeen . 2024-09-30
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missing items again out of this place
Robert . 2024-09-29
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food was cold, chips was very soggy was very disappointed with my order. food took 2 hours and 45 minutes to be delivered will not order from here again.
aimee . 2024-09-28
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Terrible service, ordered 3 milkshakes and watched 4 staff stand around doing nothing and waited 20 minutes.
Ciaran Keaveney . 2024-09-28
MORE AT Google
I ordered pancakes with extra bacon and no egg. But I received egg, no bacon and no syrup.
John . 2024-09-28
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Ice creams & mozzarella sticks missing
Matrice . 2024-09-27
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Food was freezing when it arrived. Had to reheat it in the microwave which defeats the whole point 🤷🏻♂️
emmet . 2024-09-27
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Came missing 2 happy meals and nuggets
Cormac . 2024-09-27
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i did not recieve my wrap that i ordered
Adam . 2024-09-21
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Good was freezing so was the cup of tea I live prob no more than couple min drive from restaurant.
Paddy . 2024-09-20
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Got the wrong drink but everything else was fine
Ryan . 2024-09-15
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Food was cold & burger buns were pure burnt!! Abysmal!!! very very dissapointed 😞
Mary . 2024-09-12
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Missing items and bag seal opened
Helen . 2024-09-11
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Food was cold and my mc flurry’s was not even half full!
michelle . 2024-09-10
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food was cold inedible delivery time kept changing should of been delivered 16.40 was delivered 17.45
Joanne . 2024-09-08
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Order missing 3 full meals, a burger, mozzarella dippers and nuggets! Not the first time this has happened.
Emma . 2024-09-06
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my drinks were missing from my order
Dearbhla . 2024-09-02
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I haven’t received my order!!!!!
Kellie . 2024-09-02
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I ordered a big mac meal and asked for barbecue sauce ,which I did not receive nor a straw to go with my drink and the food was cold when it arrived. so not very happy with the service
Marie . 2024-08-31
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Awful. No other words. Staff all need retrained complete lack of customer service and no sense of wanting to serve. Wandering around. Avoid.
L McG . 2024-08-31
MORE AT Google
I didn't receive my order how do I get a refund
Erin . 2024-08-28
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Kept changing delivery time food took 75mins to arrive and sent the wrong drink
Caoimhe . 2024-08-28
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Missing part of my order missing a burger
seana . 2024-08-24
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Food was beautiful delivery 5mins early can't beat it
Ryan . 2024-08-22
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Wrong order sent and this is the 2nd time this has happened. 1st time was a few months back n now today.
Natalie . 2024-08-22
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It's McDonald's but very noisy and quite long waiting time at lunchtime
Sébastien LE BLOAS . 2024-08-22
MORE AT Google
Sound lad very nice customer service
Christopher . 2024-08-21
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Never received my order shocking someone else got it!
Maryjane . 2024-08-19
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didn't get the dips I paid for
Caroline . 2024-08-17
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Driver did not contact me and left food outside the building
Rach . 2024-08-16
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Waited over hour an a half for my order to be delivered getting it ready for an hour joke of a place
brian . 2024-08-15
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disgrace never got ice creams I paid for
Kiera . 2024-08-11
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Waiting 3 hours and it says it’s delivered when it’s not
Caoirse . 2024-08-10
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missing food from order tried ringing McDonald's but they didn't answer bad customer service
joleen . 2024-08-09
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ordered after two pm , didn't arrive till ten to four , kept pushing delivery times even though delivery person at the restaurant. food was cold .
MICHELLE . 2024-08-07
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Out of 6 bbq dips didn’t get one , asked no lettuce on mayo chicken got lettuce and asked for only red sauce on burger , got onions and pickles to lol
Connor . 2024-08-06
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Service was terrible, waited 20 minutes for food. Once I received my BACON double cheeseburger, I noticed it had one pathetic slice of bacon (image 1). Therefore I returned it and was issued a replacement and an apology. Once I unwrapped my new burger I was once again disappointed by the pathetic piece of bacon (image 2). How hard is it to add the correct amount of bacon? However, I suppose fool me once shame on you, fool me twice shame on me. That will be the last time I step foot in foyleside McDonald's. Update: I'm a man of second chances. I returned to McDonald's Foyleside. Despite my fear and apprehension I entered the humble fast food restaurant. In order for a fair retrial I ordered the same dish (Bacon Double Cheeseburger) albeit 5 months later, I do admire the consistency of the McDonald's menu. These false pretences of respect and civility were not to last, as when I ordered the bacon double cheese burger I was once again deeply saddened by the underwhelming amount of cured pork aka BACON (image 3). Between the impressive scope of architecture within the shopping centre and the false wolf in sheep's clothing smile that adorns each McDonald's employee face, you may be deceived into believing that this establishment will treat you with dignity and respect. However, as far as fairness and consistency goes they have no time for you. A wise man once said that the greatest trick the devil ever played was convincing the world he doesn't exist; whoever that man is, he had been to Foyleside McDonalds.
David Heasley . 2024-08-05
MORE AT Google
MY FOOD TOOK 20 MINUTES TO COME. AND WHEN IT CAME IT WAS THE WRONG ORDER! ALSO MY FRIES WERE UNSALTED AND COLD. SHOCKING BEHAVIOUR, AVOID EATING HERE AT ALL COSTS
raezer 32 . 2024-08-05
MORE AT Google
Left the wrong order was gone by the time I checked it and had to go to get the food myself
Deirdre . 2024-07-31
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Two hours late and still not delivered
Vivienne . 2024-07-31
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order never came to my address, no I have upset kid, who r Hungary and I used nearly 40 pounds on food, this is a joke
joseph . 2024-07-28
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food was cold drink was warm big mac came with cheese when i requested none came with no straw
wayne . 2024-07-27
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time was extended too many times an I couldn't cancel
michael . 2024-07-27
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forgot my dips even with the note chips where cold
Katie-rose . 2024-07-26
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Ordered and paid for a Double Big Mac and got a double cheeseburger with a dry piece of bun in between. I shouldn’t have to pay for what I don’t get.
Charlie Brown . 2024-07-25
MORE AT Google
I never received my food the delivery driver said he delivered it but didn't
clare . 2024-07-24
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The food on mc Donald's on Foyle side is always poor..cold small portions and this is about my 5 time in a row this has happened
CLARE “DJ MISS MYNX” SMYTH . 2024-07-16
MORE AT Google
Instead of getting the drinks I ordered along with my meals I was given 4 large chips????
Tiernan . 2024-07-05
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No dips again Food was cold We won't be ordering McDonald's anymore it's terrible when your paying for a service and it doesn't deliver what it promises.
ZOE . 2024-07-04
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order was missing food once again and all the food was freezing which is absolutely terrible
Paul . 2024-07-02
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3 items out of the 6 was incorrect and due to dietary restrictions therefore could not be eaten as they contained cheese and eggs.
Farrah . 2024-06-29
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Chips were all not a less empty about 30 chips in each it’s reficulouse
Matt . 2024-06-28
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Early but items missing. Not Impressed.
Niall . 2024-06-28
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We ordered it at 5:25 and it didn’t arrive till 7
Rhianna . 2024-06-28
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after 1hr 30 mins late the food was cold there a joke
Keith . 2024-06-26
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Didn’t receive 2 cheeseburgers that I ordered. Every order received this last while has had things missing. Really unacceptable
Orla . 2024-06-26
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very disappointed, never had to wait so long on food, kept being put of time
Michaela . 2024-06-26
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the full order was there this time and its great to see the kids getting everything they picked out from the app, thanks
tommy . 2024-06-22
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Chicken nuggets missing from the happy meal, disgrace!
Kayleigh . 2024-06-21
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The place was so chaotic, people standing about everywhere. I didn't which was the queue to collect or to order. The free tables were still dirty. Just seemed more manic than other ones I've been to
Heidi Scheel . 2024-06-20
MORE AT Google
2nd nugget order was missing was not pleased, Mc Donald's always have something missing and never answer their phones when you call, horrible customer service
Nicole . 2024-06-20
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Wrong order handed to yous & make it worse food frezzeing cold always missing somthing wrong & don't answer phones
Chloe . 2024-06-17
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Food freezing by Time it arrived
Lee . 2024-06-16
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Decent mcdonalds. No table service available
Aaron Marsh . 2024-06-11
MORE AT Google
Ordered a Big Mac meal, no Big Mac in the order!
Robby . 2024-06-11
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great service....only complaint is that there is never straws included or condiments of ordered
Simone . 2024-06-10
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my food didn’t come to my address
Madison . 2024-06-09
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use need to be jokin not hard to read notes that say plain burgers
kaja . 2024-06-08
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Ordered 3 dips and didn’t get one
Megqn . 2024-06-02
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Took kids for a dinner. Not disappointed at all
Darshana Arunapriya . 2024-05-29
MORE AT Google
Incomplete order once again, no curry dips delivered which were ordered 3 times with each portion of nuggets bought
Mandy . 2024-05-29
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Very busy although service was quick. Food was fresh.
David Bell . 2024-05-28
MORE AT Google
No sauce, no fruit bag and Food freezing cold
Eunice . 2024-05-25
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3 fries were missing and 20 chicken nuggets
Braxton . 2024-05-25
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Haven received my order coming up delivered??
Michaela . 2024-05-20
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Completely incorrect order I ordered two meals received a cheeseburger one fries and one Mc chicken sandwhich my order was a Big Mac meal and Mc chicken sandwhich meal
Bridgeen . 2024-05-19
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It says my food was delivered 20 mins ago and the food is still not here
Joshua . 2024-05-19
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Food was cold and drink was half filled
Kevin . 2024-05-18
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Food quality is the same as every McDonald's. The atmosphere is good near the Derry wall walkable distance. Not that busy always Weekends are busy.
Aravind Unnikrishnan . 2024-05-16
MORE AT Google
Shoutout the sound delivery guy
Ryan . 2024-05-15
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chips were cold other than that my full order was delivered this time round.
Brett . 2024-05-15
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Absolutely terrible worst food I've had from McDonald's.Got a take out 2 portions of chips put in the bag upside down chips everywhere no ice in the cokes and hygiene of the store was terrible
James Allen . 2024-05-14
MORE AT Google
Some of our order was missing. We ordered a chicken Big Mac meal but the chips didn’t come with it. We also ordered chicken selects and nuggets which come with dips. But both the dips were also missing. Our location also isn’t far from Foyleside but our food was also stone cold when it arrived.
Niamh . 2024-05-14
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Managed to get a order with 4 items wrong
KEVIN . 2024-05-10
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driver was very pleasant and order got here quickly 😀
Jemma . 2024-05-04
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got the completely wrong order
Diane . 2024-05-04
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It arrived on time, went to door straight away and guy said he was knocking ages which there was no way, food was cold, coffee and chips wasn't the best
Amanda . 2024-05-04
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Best breakfast I've ever had from McDonald's today!
Kerry . 2024-05-04
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Food was terrible. I got a mcplant and I genuinely think I have food poisoning. The food was all cold. The bap was cold and chewy like it had just been defrosted and not toasted. I was hoping the food was cold because they were slow but now I'm not sure it was ever hot. I have had bad McDonald's before but this time I didn't eat it all. Well, that's me finally done with McDonald's, so that's the good news. The good meals were few and far between at best. None of the staff who were doing the table service seemed to have no knowledge of the numbering system of the tables which seemed like a lapse in the most basic training. All of them where wandering around with trays like they only started that day.
Astro Fiachaire . 2024-05-04
MORE AT Google
Our fries where missing from the order please advise
Lucy . 2024-05-03
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wrong order. half of items missing
Gavin . 2024-05-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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