McDonald's in Derry

Mcdonalds is overpricedand over rated . Service and accuracy of order is inconsistent.

At the time I’m posting this we’re still yet to get our order. Money has been taken out of my account and yet they keep checking their computer. I don’t even know what’s going on

Their ‘Large’ portion sized chips wouldn’t fill the hole in my tooth. Very stingy with their chip portions and the toppings on the McFlurries and £0.90 extra for coffee toppings way too stingy as well! Staff though are super friendly, courteous and lovely and they do always get your order right. Nice clean restaurant. Just a pity about the stinginess of their fry portions and extra toppings on desserts, coffees etc…

There is always something missing in my order am finished with McDonald’s

Over 2 hrs from ordering I received cold food for my children, after having to cook them a meal. As the food took over two hours to arrive and is stone cold

Great today but I ordered yesterday and my order was cancelled was very disappointed

All was excellent. It's worth five stars, although no straws were provided!

I ordered 6 happy meals an have only noticed we didn't receive the 6 fruit bags. NOT HAPPY

no dips with orders 1 burger and 2 chips missing from meal deal order !!

I haven’t received my food but says it’s been delivered

missing items again out of this place

Terrible service, ordered 3 milkshakes and watched 4 staff stand around doing nothing and waited 20 minutes.

I ordered pancakes with extra bacon and no egg. But I received egg, no bacon and no syrup.

food was cold, chips was very soggy was very disappointed with my order. food took 2 hours and 45 minutes to be delivered will not order from here again.

Ice creams & mozzarella sticks missing

Came missing 2 happy meals and nuggets

Food was freezing when it arrived. Had to reheat it in the microwave which defeats the whole point 🤷🏻‍♂️

i did not recieve my wrap that i ordered

Good was freezing so was the cup of tea I live prob no more than couple min drive from restaurant.

Got the wrong drink but everything else was fine

Food was cold & burger buns were pure burnt!! Abysmal!!! very very dissapointed 😞

Missing items and bag seal opened

Food was cold and my mc flurry’s was not even half full!

food was cold inedible delivery time kept changing should of been delivered 16.40 was delivered 17.45

Order missing 3 full meals, a burger, mozzarella dippers and nuggets! Not the first time this has happened.

I haven’t received my order!!!!!

my drinks were missing from my order

Awful. No other words. Staff all need retrained complete lack of customer service and no sense of wanting to serve. Wandering around. Avoid.

I ordered a big mac meal and asked for barbecue sauce ,which I did not receive nor a straw to go with my drink and the food was cold when it arrived. so not very happy with the service

Kept changing delivery time food took 75mins to arrive and sent the wrong drink

I didn't receive my order how do I get a refund

Missing part of my order missing a burger

It's McDonald's but very noisy and quite long waiting time at lunchtime

Food was beautiful delivery 5mins early can't beat it

Wrong order sent and this is the 2nd time this has happened. 1st time was a few months back n now today.

Sound lad very nice customer service

Never received my order shocking someone else got it!

didn't get the dips I paid for

Driver did not contact me and left food outside the building

Waited over hour an a half for my order to be delivered getting it ready for an hour joke of a place

disgrace never got ice creams I paid for

Waiting 3 hours and it says it’s delivered when it’s not

missing food from order tried ringing McDonald's but they didn't answer bad customer service

ordered after two pm , didn't arrive till ten to four , kept pushing delivery times even though delivery person at the restaurant. food was cold .

Out of 6 bbq dips didn’t get one , asked no lettuce on mayo chicken got lettuce and asked for only red sauce on burger , got onions and pickles to lol

Service was terrible, waited 20 minutes for food. Once I received my BACON double cheeseburger, I noticed it had one pathetic slice of bacon (image 1). Therefore I returned it and was issued a replacement and an apology. Once I unwrapped my new burger I was once again disappointed by the pathetic piece of bacon (image 2). How hard is it to add the correct amount of bacon? However, I suppose fool me once shame on you, fool me twice shame on me. That will be the last time I step foot in foyleside McDonald's. Update: I'm a man of second chances. I returned to McDonald's Foyleside. Despite my fear and apprehension I entered the humble fast food restaurant. In order for a fair retrial I ordered the same dish (Bacon Double Cheeseburger) albeit 5 months later, I do admire the consistency of the McDonald's menu. These false pretences of respect and civility were not to last, as when I ordered the bacon double cheese burger I was once again deeply saddened by the underwhelming amount of cured pork aka BACON (image 3). Between the impressive scope of architecture within the shopping centre and the false wolf in sheep's clothing smile that adorns each McDonald's employee face, you may be deceived into believing that this establishment will treat you with dignity and respect. However, as far as fairness and consistency goes they have no time for you. A wise man once said that the greatest trick the devil ever played was convincing the world he doesn't exist; whoever that man is, he had been to Foyleside McDonalds.

MY FOOD TOOK 20 MINUTES TO COME. AND WHEN IT CAME IT WAS THE WRONG ORDER! ALSO MY FRIES WERE UNSALTED AND COLD. SHOCKING BEHAVIOUR, AVOID EATING HERE AT ALL COSTS

Left the wrong order was gone by the time I checked it and had to go to get the food myself

Two hours late and still not delivered

order never came to my address, no I have upset kid, who r Hungary and I used nearly 40 pounds on food, this is a joke

food was cold drink was warm big mac came with cheese when i requested none came with no straw

time was extended too many times an I couldn't cancel

forgot my dips even with the note chips where cold

Ordered and paid for a Double Big Mac and got a double cheeseburger with a dry piece of bun in between. I shouldn’t have to pay for what I don’t get.

I never received my food the delivery driver said he delivered it but didn't

The food on mc Donald's on Foyle side is always poor..cold small portions and this is about my 5 time in a row this has happened

Instead of getting the drinks I ordered along with my meals I was given 4 large chips????

No dips again Food was cold We won't be ordering McDonald's anymore it's terrible when your paying for a service and it doesn't deliver what it promises.

order was missing food once again and all the food was freezing which is absolutely terrible

3 items out of the 6 was incorrect and due to dietary restrictions therefore could not be eaten as they contained cheese and eggs.

Chips were all not a less empty about 30 chips in each it’s reficulouse

We ordered it at 5:25 and it didn’t arrive till 7

Early but items missing. Not Impressed.

after 1hr 30 mins late the food was cold there a joke

Didn’t receive 2 cheeseburgers that I ordered. Every order received this last while has had things missing. Really unacceptable

very disappointed, never had to wait so long on food, kept being put of time

the full order was there this time and its great to see the kids getting everything they picked out from the app, thanks

Chicken nuggets missing from the happy meal, disgrace!

The place was so chaotic, people standing about everywhere. I didn't which was the queue to collect or to order. The free tables were still dirty. Just seemed more manic than other ones I've been to

2nd nugget order was missing was not pleased, Mc Donald's always have something missing and never answer their phones when you call, horrible customer service

Wrong order handed to yous & make it worse food frezzeing cold always missing somthing wrong & don't answer phones

Food freezing by Time it arrived

Decent mcdonalds. No table service available

Ordered a Big Mac meal, no Big Mac in the order!

great service....only complaint is that there is never straws included or condiments of ordered

my food didn’t come to my address

use need to be jokin not hard to read notes that say plain burgers

Ordered 3 dips and didn’t get one

Incomplete order once again, no curry dips delivered which were ordered 3 times with each portion of nuggets bought

Took kids for a dinner. Not disappointed at all

Very busy although service was quick. Food was fresh.

No sauce, no fruit bag and Food freezing cold

3 fries were missing and 20 chicken nuggets

Haven received my order coming up delivered??

It says my food was delivered 20 mins ago and the food is still not here

Completely incorrect order I ordered two meals received a cheeseburger one fries and one Mc chicken sandwhich my order was a Big Mac meal and Mc chicken sandwhich meal

Food was cold and drink was half filled

Food quality is the same as every McDonald's. The atmosphere is good near the Derry wall walkable distance. Not that busy always Weekends are busy.

Shoutout the sound delivery guy

chips were cold other than that my full order was delivered this time round.

Some of our order was missing. We ordered a chicken Big Mac meal but the chips didn’t come with it. We also ordered chicken selects and nuggets which come with dips. But both the dips were also missing. Our location also isn’t far from Foyleside but our food was also stone cold when it arrived.

Absolutely terrible worst food I've had from McDonald's.Got a take out 2 portions of chips put in the bag upside down chips everywhere no ice in the cokes and hygiene of the store was terrible

Managed to get a order with 4 items wrong

Food was terrible. I got a mcplant and I genuinely think I have food poisoning. The food was all cold. The bap was cold and chewy like it had just been defrosted and not toasted. I was hoping the food was cold because they were slow but now I'm not sure it was ever hot. I have had bad McDonald's before but this time I didn't eat it all. Well, that's me finally done with McDonald's, so that's the good news. The good meals were few and far between at best. None of the staff who were doing the table service seemed to have no knowledge of the numbering system of the tables which seemed like a lapse in the most basic training. All of them where wandering around with trays like they only started that day.

Best breakfast I've ever had from McDonald's today!

driver was very pleasant and order got here quickly 😀

got the completely wrong order

It arrived on time, went to door straight away and guy said he was knocking ages which there was no way, food was cold, coffee and chips wasn't the best

wrong order. half of items missing

Our fries where missing from the order please advise