McDonald's in Gravesham

Just popped in because the art center where we get our coffee is shut

We ordered to have it and delivered it to the table. Came very quickly. Lady was really helpful. Food was nice and hot. Would definitely recommend. The toilets were also clean.

Shocking experience ordered my food for table service at five past waited 20 minutes nothing went up to the till to be ignored for five minutes. When I was finally seen I was told someone else has taken my food. What’s the point in having a numbered receipt if you don’t check it.

worker stood in her phone in kitchen instead of packaging up orders absolutely appalled

I was sitting down eating food and a customer and members of staff kicked me out the chair. I didn’t do anything wrong and I got there first! Your staff are very rude

Far too many delivery drivers blocking up the place.

Busy at times as expected, usual waiting time of 10-20 minutes for a single meal. Food is nice, not very presentable at times. Enough seating for a croud.

Shocking in there today can't order from the app keeps telling me something is currently unavailable so change my order and get same message ask a member of staff the reply is I don't know about the app then wait 10 mins to be served 2 coffees 😩

2 hours wait for my food order and nothing was warm.

Cold as usual definitely last time I'm ordering from here , it's awful U can't deliver food warm - advice anyone eat elsewhere to save disappointment

food cold as it always is. at least this time it was all there which isn't always the case. funny how burger king always manages to turn up hot still when they're only a few doors away from each other

Lied to by the restaurant about food being close by when it arrived 20 minutes later it was stone cold and no doubt my refund will be a couple of quid it’s disgraceful they can’t deliver a hot meal so shouldn’t be on here

Food has arrived so cold. Drink has leaked over bags causing open packages. Food now inedible. Was originally told delivery would be at 18.30 arrived at 19.10. Never had a delivery like ir

Waited almost 2 hours for my order to be delivered and then items was missing!

Driver didn’t know where she was going! Food cold! Driver didn’t spreak English and could not understand at all. No PDA updates! Really disappointed again

Missing nuggets only 18 in the box , fries were cold and nuggets were soggy

Waited over an hour and food was freezing cold when it got delivered

Delivery arrived on time and hot.

Ordered the double burger deal fries was missing

delivery time moved twice waited over 2 hours for delivery

Order on map was due 20.13 got order at 20.29 after many phone calls from driver !! Finally got food after 20 mins of driving it around , absolutely stone cold , only fit for the bin ...Also as half the drink had been split in bag ! i had no food

Most of the food is cold, absolutely devastating with the presentation.

Shocking, wasn’t even edible ! Then you have to jump through hoops to try and speak with someone , I’m giving up with this service, totally shocking !

My food was almost 3 hours late absolutely disgusting my children waited for their dinner then went to bed I’m so disappointed not only late everything was stone cold not eatable at all straight in the bin PLEASE just eat don’t take orders from f you can’t deliver delivery any free I paid £5 for my delivery so so angry and disappointed

2 Coca-Cola were not delivered, had to wait an hour and 15 mins for food to be delivered and once received it was stone cold.

Food was Luke warm preorder early for 1700 arrived at 1715

order at 5.30 came at 7 freezing cold

Times kept changing took a hour and 10 mins to be cooked and delivered times constantly changing

also forgot 2 drinks and one came but was wrong and forgot 2 mcflurrys

One of the horrible and disgusting place. Dear people, dear humans. Please avoid gravesend town McDonald's. Staff are too young for this job and they get fun from when they provide you a cold food and disgusting coffee. Avoid. Go better to Asda McDonald's there is superb staff and amazing food,quality food.

A very polite driver and turned up earlier than expected - Thank you

Took an hour to deliver, delivery bag was wet like it had been put down in the rain, had to microwave the food.

The food was stone cold and the drinks spilt everywhere, absolute joke

This is the first time I have ever used Just Eats and it will probably be the last!! The food was just lukewarm and the chips were very dry and bland

Order was late and arrived stone cold

awful wrong order arrived 3 drinks that wasn't part of what was ordered!!

Who ever salted my fries at midnight, did it perfectly, I've never had salt in my fries so perfectly distributed.

The food had leaked coke on it. It was inedible and because this is a trend and because I have complained about the lack of service a refund is not possible. Neither is a new order. DO NOT ORDER FROM THIS FRAUDULENT APP.

No nuggets in the happy meal what a waste disappointed nephew

The food was freezing cold. The time kept changing and ended up being 20 mins longer than it said.

Food is cold , drink is spilt half in bag ,

The driver got lost and spent around 20/25 mins looking for the house. Food was cold and inedible and the ice creams were melted.

One of the worst site of McDonalds.

always get McDonald's from here, as normal very good. only one of my drinks was missing, but got refund quickly. thanks .

The McDonald’s was stiff and cold. But the delivery was good :)

Delivered to completely the wrong address

Extremely late and delivered cold

Still not arrived. Ordered almost 3 hrs ago! Unable to cancel!! I want a refund please

The map told me that he was sitting at a Shell garage for about five minutes, which caused him to be late

bike fell over and drinks was all open in the bag

Food missed from order, but been charged, all chops cold & soggy. Abysmal

coffee was half filled and all in side the bag, was ment to get 2 large milkshakes got 1 small and one large chips was cold like they had been sitting on the side bargers was horrible

missing multiple things i ordered

was given wrong iced coffee

My delivery time changed at least 7 times I ordered at 17.40 but they kept changing the delivery time it eventually 19. 35 the food was freezing cold and the driver didn’t speak English

food was cold, charged more than its worth,

the food arrived cold and one drink had leaked after nearly waiting over 3 and a half hours.

Order accepted immediately then we watched the time go up and up for two hours!!! The status was "Courier at the restaurant" for over 1hour. We called McDonald's several times and they EVENTUALLY contacted Just Eat who don't seem to think it's important to provide a direct contact for customers when things are going wrong. After 1 hour 40 minutes, our order updated to out for delivery and arrived at 11pm...2 hours after ordering! Hot food was stone cold and mcflurrys melted. Absolutely furious!!

Ordered at 8:50pm didnt turn up until 10:47pm, driver drove past our area to drop to another area first then coming back to this area to drop off, was at other address for over 20 minutes, food turned up cold also missing items

food came two hours late when I asked the driver why did the food take 2 hours to arrive he muffled something to me, I can’t understand said one hour, and walked off now I’m eating food, that’s cold I’ve only been waiting two hours and 10 minutes for this it’s extremely disgusting and on top of it, I have a box of 20 nuggets missing all your delivery drivers must just sit there, chatting to each other, ignoring you when the food is being called out

4 and half hours late. The order was packed at 21.20 as per till sticker on bag but not delivered until 22.22!! So was stone cold

Didn’t receive my order?? I want a refund

Food was cold and order took more than double the quoted time to arrive

Absolutely disgusting service it was 3 jours late and the information on delivery constantly changed to the point of telling us at 20:15 our food was delivered at 21:00.

my order has not yet been delivered waited over 2 hours

DID NOT GET MY ORDER AT ALL STILL SHOWING 8:00 - 8:20 AND ITS NOW 8:54

Had to wait over 2 hours for my meal , when it finally arrived it was the worst I've ever had , fries were cold & like cardboard ( must have been cooked the day before) , burgers were cold & hot apple pie's were cold , so disappointed with the service, will not use again, I'm looking for a full refund, as the service was so bad.

Didn’t turn up but stated delivered

Disgusting over thirty pound of food not delivered. Tried to contact the store and no answer have been trying to ring many times. Driver said their system was down but no excuse as still charged full money. No option to talk to anyone on the phone from just eat either. Had probs before but never this bad

Awful took longer than two hours and when it finally turned up was so cold couldn’t eat!

Terrible service food was so cold milk shakes all leaking waited nearly 2 hour for my food will never order agen alful.

Missing loads of meals don’t have money to buy more so no food for me and my partner tonight thanks!!

If you're early, be prepared to wait. Staff will print your ticket out for collection. It will be shown ready to collect, but sometimes they only then start to prepare it.

They were great. Food arrived actually hot and was cooked properly. Delivery was way early and was polite.

So after arriving nearly 2 hours after ordering… it was cold

yet again a sauce we paid extra for was not delivered. and no straws for drinks.

I didn t receive my food please give me refund

Food was cold and it was not meant to be.

The chips were cold and soggy. The beef patties were dry and barely warm

Was so late and ALL food was cold

Food took nearly 2 hours and it was not fresh

My drink did not arrive in the meal. Very disappointed

Drink was split, food was cold and MC fluffy was watery

Ordered at 7.10pm & delivery time kept going up & finally arrived at 8.45pm. Everything was cold & the coke was watery, very disappointed 👎🏻 will not order again

Food was stone cold, fish fingers missing from happy meal and order was delivered late

My food was cold can I have my refund

Driver couldn’t find us and was argumentative and rude

it was one burger and small fries it would take me minutes in store to get that I have no idea how it took so long to bag up such a small order

The manager on shift was able to help becos my discount code couldn't go through. Was elated at their service.

Driver was friendly but took a long time and food was cold upon arrival.

Good service fast delivery and food was still nice and hot. thank you

The order was wrong missing food and drink I had paid for

Delivery driver was great and on time but whenever I make an order from McDonald’s there is always something missing!

always order my McDonald's from here , as it's the best service.

next day and no delivery time given

Took 2 hours to come and didn’t even bring the right food, driver has taken order back

When I first ate there I found hair in my wrap

items missing. don't order I won't agen

my food was cold. I had two medium chips instead for 2 large chips.

Fries were undercooked and meal was cold