McDonald's in West Dunbartonshire

food was cold and sprite had no fizz but that's not drivers fault

i ordered a large crispy chilli chicken wrap and chilli chicken wrap as well and a large irn bru and a medium cola instead what i got was a rude driver food cold and i recived a meduim cola a small diet cola and a twenty nuggets small chips no juice

My order never came and I had to re-order and pay again! I want refunded for the order I never received!

Time and time again items missing from my order. Orders should be quality checked before dispatch.

Be careful ur not eating Alice's of paper.

Big Macs were amazing, whoever made those burgers is doing an amazing job. Thanks

The burger was terrible and the bigmac had 1 patty

missing burger n toy n sauce poor

brilliant!! I'm actually so happy! After constant abysmal service from the great Western store I had promised I wasn't going to order mcdonalds again, but of course the kids really wanted one today as it's the start of Easter holidays. so I chose clydebank store and waited for all the mistakes to arrive only none did not one!! we all have want changes to our food so something is usally wrong. even got the extra onion and cheese on my burger, straws, napkins and sauce!! Well done clydebank staff

Food was cold. Chicken selects were burnt

A asked too Big Macs plain and both came with everything on them which now kids won’t eat

Food burnt half cup juice chips like rubber

ordered 2 large meals and received 2 medium ones instead, the juice was wrong, chips where cold and paid for sauce and didn’t receive them.

your courier brought the wrong food delivery at 18.01 My order was £22.80 your courier told me he would be back in 20-25mins with the right food order. He hasn't came back it's now 19.23pm. I've paid £22.80 and not received my order. it was the wrong order. I would like my money back thanks. £22.80

Food freezing. 1 hour 20 mins for delivery.

Completely wrong order was delivered.

Never got the Minecraft box with my meal

The driver drove to a completely different location in Clydebank before finally delivering (I watched him on the tracker) and all the food was stone cold

The meal was lovely but I ordered a chicken mayo burger and got given a chicken mayo sandwich. I get there’s not a big difference but it’s still not what I ordered but apart from that, it was very tasty so Thank you.

food was stone cold, drinks were all over the bag. got a platry refund.

Food was freezing and like rubber totally unedible

a 45 minute delivery time turned into 2 hours with cold food 70% of the order was missing and the 30% that showed up wasnt even the right thing what an absalout joke

Both drinks came completely spilled, no sauce and no Minecraft collectible

Honestly a joke always McDonald’s, order a happy meal and a Big Mac and I get sent four drinks no food absolute joke man

specifically ordered 2 Minecraft meals to get 2 different toys but only recieved 1 toy. The nine nuggets from the meal were missing, as was the Nether sauce. The hamburger was a squashed lump at the bottom of the bag, the fries were hard and everything was freezing. Worst McDonalds delivery I think we've ever had

not happy I asked for salt and didn’t receive any but it’s okay it’s very good !!

No chicken in the crispy chicken salad meal. Just salad. Won’t be getting another any time soon.

completely wrong order ,tho someone will be happy who received my order as it was a large order

Food showed up late and absolutely baltic. Guy delivering it didnt even have a warm bag. Watched him from the window pick it from a bunch of other orders. Not to mention to happy meals with no niggets.

got the wrong order, paid for extra egg and didn't receive it

the cappuccino, the sausage an hash brown was cold

Missing 20 nuggets and large chips that were paid for. Also was meant to get a free big mac that was not included

Both burgers were stone cold couldn’t eat them.

Every time a order something from McDonald's there's always something missing, it's out of order, think who's in charge should start checking them before they leave

They did not put my ketchup or anything and the putting as well not happy one bit

Everything soaking. No drink but they have clearly been spilt all over the food

Food was cold and sauces were missing

Driver never knew where they were going. Went to dalmuir which was completely wrong direction. Then when they got to my street they were walking around in circles like they had were on an acid trip. Then when I came to the door and got the food it was all freezing and bags had been opened

kids happy meal no chicken nuggets in it ,chips cold. Not happy with it at all

Food was cold hashbrowns full of grease and flatbread missing out order

Great service this time and nice delivery driver

Forgot my 9 chinken nuggets and mayo sandwich

Things missing from order and not delivering them to us after putting complaint in

was nice and cold an rite order for a change as I have been giving wrong items man tines but this time fantastic

Very poor. Driver got delivery wrong which resulted in us with no food.

Juice was flung into the bag large juice aswell , all the juice soaked all the food, not edible and a complete joke when your paying a rediculous amount for food!

Hot on arrival but missing dip for happy meal.

Epic! Was so nice ..as always thanks

food was freezing cold and had missinh items, its not the first time this mcdonalds has not provided the correct order and has had items missing

burger an chips are stone cold terrible especially when ur paying nearly 12 pounds on a 6.99 meal out shop that would a bee. hot

Missing one item and the irn bru was flat

Quarter pounder was all squashed and like mush straight into the bin it went

Order missing items as per usual! How can you mess up orders 😂 shambles

Hi I ordered my food at 17.15 and it was never delivered and the app is saying delivered at 20.20 and it’s only 19.30 I would like a refund please

How do you get a philly cheese stack confused with a cheeseburger? Who's making sure the orders are correct? Stevie Wonder?

The first time in a long time the order was correct and warm.

the burger never arrived, just cold chips and water downed coke, horrible

the whole drink was leaking out the bag

great only down side someone forgot to put straws in 😅

On time and still warm, remembered all the sauces which was fab as often places don’t

Great service and fast delivery

Much better service than McDonald’s Clydebank shopping centre order there was 2 1/2 hours late, order cancelled, McDonald’s Clydebank drive through was much quicker

my bannana milkshake is chocolate

copd food and nothing delivered in thermal bag

Map isn’t accurate and the food was cold

Not one thing in the bag is ours

Food bag was open everything was freezing

loads of dips were missing!! usual incompetance but kids keep wanting it!!

Chicken was hard. One slice of cucumber, inedible.

Great this time got all my order last time I only got my drinks ice cream and brownie so was really happy to receive the whole order this time thank you please always only sen this courier as he is great and reliable thank you

food was cold driver didn't have bag closed "again" now I have to cook after all.

Bag burst on arrival. Everything is soaked with the coffees. Driver just left. Shocking service

Food was not delivered but said food was delivered bad service

Worst ever probably won't go back waited nearly an hour in the drive through food freeezing

driver got lost albeit exact clear instructions given on order, driver would not listen to direction on phone ie.. directly opposite Go Outdoors just kept saying shops shut!!!! . food was cold when arrived, only had half a drink as had spilled in drivers car and only one sauce received when ordered 3. reminds me of why I rarely order McDonald's

Always items missing and don’t follow any instructions and always have to request a refund which is usually given but it costs extra to reorder the missing items paying the cost & delivery a 2nd time.

Food all accounted for, hot and fast delivery. driver very pleasant x

Food was absolutely freezing had to, heat up in, air fryer

Chips over cooked hard and crunchy

Would help if u used drivers who knew where they going always getting my food cold !!

Gave me two juices and sauce instead of happy meal

some of our order was missing. really not on for the amount of money spent

it's not first time when I don't have toys-it's offen! and sometimes I don't have another items and offen it's a cold

food was hot pancakes were fresh

Food absolutely freezing and went in bin refunded 1.19 total disgrace i should have been given full refund .

The food was freezing, like freezing cold

Received the wrong order. Restaurant put wrong items in the bag. Had to reorder. Still never put the sauces in the bag on the second order.

my food arrived cold like not one bit of heat in it . also delivered wrong mcflurry . the only good thing about this delivery was the juice. I ordered a dip which was thrown inside my mcflurry.

Food was stone cold and no regards to putting it together when making it and for such a short journey from the shop food should be warm joke won’t be bk to order

order was missing a good few items this happens alot. and drivers are always talking to people on the phone when talking to you which is really rude.

Never even got delivered already submitted a complaint and asked for full refund ,i hope the delivery driver who was on this order is happy with themselves

Chips missing from our meals. Highly disappointing

Food and coffee cold on arrival

Items were missing from my order and the order was cold

driver went to the wrong address I had to return the order and can't see how to get a refund the store was useless

My sweet chilli wrap didn't come at all

Cold and irems missing again 3rd time using no more

It was cold and the chicken was chewy

always amazing xxx deserve a pay rise

EVERYTHING IN THE (SOGGY) BAGS WAS COLD... ☹️1/10