McDonald's in West Dunbartonshire

Always get the order wrong at the drive through. Edit - 2 years later and this place still makes an arse of your order. Go to the McDonald's on GWR.

Food was hot, fresh and tasty and all of the team were friendly and helpful too. Great McDonalds and will be back the next time I'm in Clydebank

wrong drinks and had ti heat meals in microwave

Food was cold and delivery driver didn’t even press buzzer stood outside on the phone

Waited 2 hours for food to come

It is what it says on the tin . Cheap plastic food and not at a cheap price any more .

missing cheeseburger ,only 10 fries and 1 chicken select ?

EVERYTHING was cold and had to be reheated... poor

grandson was to tired to eat 😴

I ordered a large mcflurry in my order and it never arrived with the rest of everything else what can happen now

U was missing my burger and one of drinks x

The staff at this McDonald's are in serious need of retraining. The incompetence it must require to forget half the order, every order, just baffles me.

I was extremely disappointed with my order,some of my food was cold as it wasn't in any thermal bags it was simply in 2 paper McDonald bag. The courier was very ignorant and abrupt he was very preoccupied and had no conversation with myself at all this has shocked me and disappointed with my service

never seem to get everything missing curry sauce and a hot apple pie need to do better

My Food came in good time however the order wasn’t correct.. I was however offered a part refund which was acceptable

Food cold been delivered bag folded up not noticed seal was completely off wrap and chips and burgers cold and not happy as bag has been opened after its left shop told the seal can come off im not eating cold food thats delivered unsealed

Fries delivered were not large as ordered and the large drink had been spilled inside the bag. Also the cold and warm items were side by side. So warm items were cold and cold items (McFlurry) melting

When I first ordered it stated 15-30mins, order took 1.5hrs to arrive. I called the store to cancel she said it was sitting ready but waiting on driver so I said that’s fine but took 20mins to get a driver, my food must have been sitting getting cold. Order came food was freezing, milkshakes were like water! Very poor! Won’t be ordering again!

My 15 year old daughter told me that she had gone in after staying over at her friends and one of the managers at this franchise (not sure which one please don’t make assumptions) was acting strange and suggestive towards her in his mannerisms. Will not be back

6 nuggets were missing from my order

Missing most of the items and delivery time kept changing. Such a waste of money

all items received, breakfast warm, no drinks spillage and the driver was very pleasant x

Food didnt get delivered to proper address!!! Want a refund. Absolute joke. Waited over an hour

missing items as per, chips were cold

Lovely breakfast thanx so much (=

Driver rude, brought food in carrier bag, tried to take my bike from my close, I want to complain further!

It was absolutely freezing and missing my ive cream everytime.

why is there stuff missing every single time u order?? don't order as u r 100% guaranteed to have things missing every single time!!

This has happened a few times now fries that look like toothpicks rip ur gums apart and it’s always cold and u only get refunded one pound odd just a jole

They always forget something of my order all time

2 hours wait for food is ridiculous

there was no bottom bun on my vegan burger.. everything was cold and there was hardly any fries

gave me a coke instead of a milkshake🙃

It took so long that the bag got wet and my drink fell out the bag

If I could put minus stars I would. Ordered four nugget happy meals and received no nuggets. Not that hard to read ab order and out said items in a bag!!

Delivery guy was nice but drink was spilled everywhere even the bun was soggy ?!

Wrong delivery waste of £30 got someone else’s £12 delivery

Food arrived on time and with care, food was great.

The order was 15 minutes late, the food was cold, the burger had no cheese on it when it specifically stated it would have cheese and also there was no dip when a dip was requested. Poor quality food.

Delivery driver was no wanting to hand over food. I comfimed my 4 number pin with him it said it did not match. After 10 mins he decided it might have been an error on the system by this time food was cold.

Courier did not deliver order. Even after a generous tip added. Unsure how they managed to mark as delivered without the code or 4 digits of phone number.

No egg on my McMuffin. Didn’t request no egg just extra cheese so was a bit disappointing 🙁

half items missing ruined night

Missing items and cold as always

Delivery driver walked up and down street went to two wrong doors and a passer by had to tell him where to go as they walked past me asked if I was waiting on a delivery and directed said driver by time he figured out where my door was food frozen

Missing food again constantly food missing that was the last time fed up with how incompetent thay are it’s not rocket science putting food in a bag

I placed my order at 16:50 hrs and at I was still waiting at 18:40 I called McDonalds and the told me the order was delivered. I ended up getting a taxi to MacDonalds and had to wait for 15 minutes for a replacement meal. I am furious 😠

2nd time in a row without barbecue sauce with order

Food was stone cold. literally had to microwave it to be able to eat, not what I expect when spending money and leaving tips.

i didnt get all my order and had to reorder so paying delivery payment twice id like it refunded to

never arrived when it says it did looked outside front door and outside building my child is really upset that his food never turned up

chips needed salt on them. but food was hot and fresh

I think you need to train your staff on how to read an order. Every time you put an order in through just eat it seems the staff are incapable of actually getting anything right, why don’t the staff read the receipt tick it off if it’s that hard to just read and get the order correct.

Didn’t put the egg or anything on it, literally just a roll with ketchup on it

had a call from someone to say I had sent a message to the driver to cancel my order this did not happen! ridiculous, also don't follow instructions in shop mccrispy came with things that it shouldn't have on it!

Food was ALL cold andcwas milliubg a mcspicy burger!

Was better getting a small fries for what I ordered and what I got

Missing straw, given complete wrong burger. This McDonald’s literally never gets a single order right and when they do it’s cold as steel when it arrives

Missing 2 hasbrowns with breakfast.

Idiots the only thing that fills you up with the meal the burger no burger need to seriously look at your staff at drivethru clydebank

you need to get your drivers to know the areas there delivering to and don't have as many delivery's for each driver

Fantastic all order correct thanks (=

I'm afraid everything was quite cold, fries and burger, I had to put in the microwave for a minute.

Ordered a double sausage and egg McMuffin meal, never got the hash brown and there was no cheese on the McMuffin. Won’t be ordering again

chips were freezing cold, nice one

finally got an order right ggs

Ordered a McFlurry and was delivered a mini mcflurry, the dips where all there this time which was a nice surprise

Fast delivery, delivery driver was really nice. Thanks again

food was cold and there was no straw with the milkshake

Rotten!! Food was stone cold will never order again

delivery driver very friendly and pleasant xfood very cold thou

No issues with food; unfortunately every time I have ordered breakfast from here an item has been missing - I always have muffins & jam - they forget to add the jam EVERY time - maybe not important to some but it’s very irritating when it’s all the time

Everything was freezing and inedible all went in bin

They couldn’t wait to give me food at the door left on mat and I’m in pain struggling

Best McDonald's ever and I've been in loads. Spotless everywhere, even the toilets. Food was freshly made and brought to our table by a friendly lady. Then we treated ourselves to ice-cream, which again was delivered to our table by a bubbly girl.

food was frozen don't no why driver keep on getting lost

Forgot kids drinks. Cold as per. Fed up with this

all food is stone cold .....shocking for the price

I haven’t received my order at all

All of my food is freezing cold and the driver sat somewhere for 20 minutes before delivering to me. A delivery doesn’t take that long.

Everytime I get a order there’s always something missing and is cold mostly

There was a layer of salt and pepper on my burger. The salt was so overpowering that I had to spit it out.

What can be so difficult to add items to an order?

Was missing items, half empty fries, cold food and spilled drinks. Money down drain. Staff are so careless, happens everytime. Wont be ordering again.

Top bun was missing on the Big Mac

Food was cold and my fries were all over papper bag

This order was missing half the items and the food was cold. My last order was also missing items but as I had to contact justeat about that order I didnt want to do so again and look like I was just trying to get money back. Shocking.

Food was warm and not greasy we enjoyed our breakfasts

Absolute disgrace whole thing freezing no nuggets no sauce no salad dressing actually a joke every time I order from this store this happens

half the order did not arrive as usual

no hash browns delivered with order so I've had to order again which was more money 😔

Everything was cold and hardly filled and the delivery was over and hour late ordered for 19:45 and it came just before 20:50

ordered a crispy chicken salad no chicken just a plain salad. pointless I've no dinner now

idiots who work here can’t put a simple order together and manager not willing to do anything , food cold and burnt & half of it missing , avoid.

Missing a Big Mac and other food was cold!!!!

Order was fine ,but courier cm up with my order smoking

The food was cold when it arrived

Food came swimming in grease and had fallen out their individual wrappings into the bottom of the bag. No butter or syrup given for the pancakes either.

Received someone elses order of things i didnt even like so complete waste of money , have a happy dog though 🙃

Very poor quality of delivery. Half of the juice was spilled and I was told to contact the app. Very disappointed, and as usual there was NO dips even though they were ordered.