Master Wok in St. Helens

Still the best Chinese in St Helens after years and years. The quality of the food is always up to standard, especially the salt and pepper ribs / fried rice! The food is near enough home cooked, with two members of staff a wife and a husband. I commend them both for upholding the shop together, looking after the little one and making great food consistently! Don’t look anywhere else.

Still the best Chinese in St Helens after years and years. The quality of the food is always up to standard, especially the salt and pepper ribs / fried rice! The food is near enough home cooked, with two members of staff a wife and a husband. I commend them both for upholding the shop together, looking after the little one and making great food consistently! Don’t look anywhere else and you won’t regret it!

Ordered a banquet an was disappointing from start to finish! £32 down the drain which was supposed to be a lovely treat👎🏼

Absolute horrible food delivered soup all spilt over bag and over meal and rang to complain and awful customer service will not be ordering here agen

How anyone can put a good review about this place….. ordered a salt and pepper box and was literally here within 10 mins of ordering and I can tell you for sure this wasn’t fresh and was absolutely rinsed in salt to overpower any taste of it not being fresh. Tbh the only good this was the chips which there was barely any in the box because it was just covered in stale meat 🤮🤮 avoid and spend your money elsewhere

First time been for years..Got chicken curry which was like thick slop with no taste to it apart from a powder taste. The chips were nice and thick and hot..also got beef and mushroom which was better than the curry but not much really, had some taste but very watery and hardly any mushroom and beef in it..The fried rice was absolutely disgusting couldn't eat it, was hard to get out the tray and tasted awful. It cost over £19, waste of my hard earned money..will never go again. Worst chinese ever had the chance to taste. Only eaten the chips between us.

Unfortunately food not up to the usual standards, only just luke warm although collected directly from shop. Must admit this is the first bad meal I've had since been using them for many years.

It's a take away so take away atmosphere . Happy days .

Bought a special foo Yong, and a special chow mein. Plus portion of chips tonight. Absolutely AWFUL. So bad they went into the bin! Chow mein cold. Hardly any meat. Mainly cold bean sprouts and hardly cooked sliced onions. Foo Yong just a soggy mess! NEVER AGAIN! However, the chips were not too bad. First visit and I would say the worst in St. Helens in our families opinion?

Didnt take cards had to go to 2 deferent cash machines to get cash drive took me 20 minutes, food by then over cooked. So can't rate the food but won't be going agian.

We’ve had meals from here before and to be honest have always been Bob on but tonight the fried rice was a little undercooked and stodgy. Unlike how it usually is, it won’t be our last visit as I say usually really nice food from here.

Food was really greasy and to charge 50p for a delivery bag is it absolutely disgusting.

There food is amazingly tasty I would recommend them to any one I will be ordering again from them haven't tasted such good food from a take out well done master woke you should open a restaurant it would do well

nice food. and good service. but charging 50p for a carrier bag. we are regular customers. not any more.

First time tried here tonight. The lady on the phone is so helpful and the delivery driver lovely. Food is amazing. Highly recommended. Definitely our new takeaway

I'm a regular customer, albeit only 8 or 10 times a year, and I can honestly say that their food is great, delivery very quick, and never had a complaint. Used them again tonight, and the food arrived very quickly. The lady said 'half an hour', but it was not much more than 15 minutes. Great portion sizes too. 10 out of 10 from me. Again!

Amazing food. Won't go anywhere else

My wife and I have ordered from here on many occasions, and can honestly say that we have never had the slightest complaint. The food is excellent, delivery prompt, and the lady on the phone always makes me smile. I can only speak as I find, and I find them excellent. I'll be ordering again tonight! ( Apartment 2.....)

Ordered from Master Wok as a Saturday night treat for my daughter and I. I was told an hour for delivery, it turned out to be an hour and 40 minutes. I wouldn’t have minded the wait with it being a busy Saturday evening if the quality of food had been worth it but it wasn’t at all. There were black burnt bits in the rice & the main as if dirty pans had been used. The meat in the main dish was over cooked and very dry, some bits were inedible. The rice was clumpy and sticky, the meat in the rice looked a bit undesirable so ended up picking it all out. The chips were also dry and crunchy so they went in the bin. Definitely won’t be ordering again, I may aswel have just thrown £25 away.

I love this place for myself and family. The Doctors at work love it! The staff are so friendly and respectful. The food is DELICIOUS, timing is incredible and it really shows, if you show respect, you will be treated kindly. Regular. AMAZING PEOPLE.

Bought two fish and curry. Cost £10 and was awful. Greasy and burnt. I would not visit again

Never had a bad meal yet.. only Chinese we use for special occasions

Always friendly and the food is always cooked to perfection and piping hot when delivered

It is absolutely dreadful, the place should be shut down, we waited and waited and waited and when it arrived it was just awful. Avoid

Lokal nie wygląda,ale jak na takie miejsce super smaczne jedzonko

Absolutely fantastic food, if you're ordering Chinese... I don't rate the English food at all tbh. Chicken & sweetcorn soup was lovely, as was the sesame prawn toast and won tons... The S&s chicken was amazing too... Highly rated.

Very good food, fast delivery times.

I ordered for delivery at 5.30, for my daughter's birthday. The meal was delivered 20 minutes early, when my partner and son hadn't even got in from work. Unfortunately we had to eat it in 2 sittings. Not the birthday we had planned! I called to complain, and the lady I spoke to was extremely rude.

Best Chinese takeaway in sthelens

First time getting food from here and wow I ordered chip barm and fried rice n half chips costing £9.30 the rice was stodgy and looked like was microwaved n chips where frozen chips and when called them to complain the woman didn't want to help n put phone down. I AM taking it all back tomoz n if dnt get refund il stand at the door n show everyone what the food is like. As this was DISGUSTING.REFUND PLEASE.

First experience was great food but a very frazzled Chinese lady juggling far too many balls in the air. We sorted that and gave it another go. Used an online AP the second time, as "delivery only", no pick up available. Probably the best for a small, family run outfit. Food great again, delivery in 40 minds against projected hour wait. No Complaints. I think the little lady may benefit from a few Kalms and some thank you hugs. 🤔😊

Rang up to order the food and got screamed at "lady order on our website ok" i said I want to change the set meal mains and she said write it in the comments and she hung up. Regardless of her attitude ordered on the website and wrote the changes in the comments. When it came the meals hadnt been changed so I called back and before i even spoke she said you didnt write it in the comments it's not my fault so i said i did as we do every time we order (quite alot) and we always order the same thing. She was really rude and hung up and got the delivery driver to ring us and deny it for her. I said regardless of all of this i ordered what i ordered and I've paid 60pounds I want food that we are going to eat or come and pick it up and give us the money back and she screamed at me that she will not give us any money back she will send the new meals and charged me £4.50 extra and said I will never cook for you again you remember customer service is absolutely appalling we will never order from here again and will never let any of our friends or family order from there either. And the food was disgusting also.

Its understandable that its a busy time for delivery's but iv waited 2 hours 10 mind for my order. Rang them and its another 45 minute wait. It says 80 mins on the app they should stop taking orders. Its a joke. And the prices are up. Paid nearly £50 including delivery which is £5. Ended up getting my food at 21:20 after ordering at 17:50. Could of said it was going to be that long instead of saying 80 minutes. Even when I checked it said 80 mins all the time. Food wasn't that warm either. Ruined my night.

Ordered at 7.40 said 80 minutes not gon arrive till 10. 45 don't accept orders if you can't deliver. Won't use again

So with how things are its understandable that orders are going to take longer. So I order at 17:50. It said the time was 80 mins. At 20:00 contacted them to be informed it was going to be another 45 minutes. After saying my piece. I waited. 21:05 after ringing numerous times.the delivery driver rang me. Asking did I still want the food. I had already paid so didn't know if I could.get my money back so yeah decided to have the food. 15 minutes later it turned up. Nothing extra no money knocked off. Joke of a place. If its that busy why keep taking peoples money. So eat my food 45 mins before bed. Awesome. Also some of the food was luke warm. So very disappointed. Will certainly not be ordering from here again.

I have been waiting for my food for 3hrs now and there is still no sign of it!

Just ordered food abousulatly disgusting.. husband's steak looked like it had been cooked on a grill that had never been cleaned. Raw onions black garden peas chips that looks like they have been in the fryer for ever never again feel like I've been robbed no food should be sent out like that

Ordered a meal for my family online took my money.. Said delivery was 80mins yes I do understand the circumstances at tis moment.. But at6pm tonight a still not arrived at tis time now 9.45 absolutely disgusting phoned um 15 times either exchanged or won't answer the phone.. How can any say that its good food when we ain't even received it wat a ripoff they ate

Excellent food, delivery on time, would definitely order again.Thank you Master Wok!

Amazing food, quality and taste, first time going here, was hot and on time! Defo be returning 😄👍🏻

Had really great service from here today- called you as the system was having trouble with our postcode but they sorted that straight away and were really helpful. Delivery was quick and food was lovely when it arrived. Big portions and lots of meat and veg in the mains. Will order again

Best salt and pepper chips s in the area, can honestly say I tried them all and none compare with these from here, just try them and see and then see if I right

Amazing menu and the food is to die for, Absolutely delicious

all food tasted like it was undercooked said it would take 50 mins to get here only took 15 so dont think cooked proper wont be ordering again from here

If I could rate this any higher I would This is THE best Chinese I have ever ordered/eaten from so far. The food is always impeccable. The delivery time is amazing; always on time or even early and usually very quick!

The only chinese i come to the food is amazing best chinese iv had by miles!!

Quick delivery, amazing food. Really fresh and very tasty, will definately order again and would highly recommend

Ordered lamb curry with fried rice and what can i say wow wow, i love lamb in general but the chunks of lamb that you get compared to other places i ate at who bulk it out with onion, this is far better. Excellent service, didn’t have to wait long either which is always a bonus, will definitely be recommending them 👍

Absolutely love food from here, tried so many dishes and never had a bad one (which is a rarity these days from my experience with other takeaways). They accept requests eg i love special chow mein but i dont like prawns, they are only to happy to accommodate and make it without. Delivery is a bonus they are generally really fast on delivery and i know the times that it takes longer i know its because they are busy and it even waiting it still saves me going out.

Very nice takeaway food. Staff are friendly too

Excellent service and lovely food . However it is in need off a makeover

Absoultly disgusting service after ringing the owner up telling there food taste burnt n I want it exchanging started to give us abuse saying it was not burnt after u could see the spring rolls and the prawn toast was black disgusting service never ever order from here again

Excelent food quick delivery massive portions cant fault them brilliant

Went for chips on way home worst chips ever bearly edible won't be going again.

Thank to so much, just had crispy chilli beef with dry noodles, bean sprouts and onion, and we are back with you, the last owners, didn't rate them, now, back to the original, thank you so much, will recommend to all friends, xx

reading some of the reviews on here & i'm shocked. i've never had any trouble with food or delivery from here but i do live close by so maybe that's why? food is always really nice & comes within 15 minutes, warm & tasty, plus it's fairly priced too.

A wide variety of Chinese foods for selection. You can order online or via phone. I have ordered from here many times now and I cannot fault the place. Delivery is extremely fast as is collection. Definitely my favourite Chinese in the whole of St Helens!

Very rude staff ... overcharged and when I rang up to query it I got a very angry rude lady with a horrible attitude won't be ordering from here again

So flipping good. Fantastic food, good portion sizes that are fairly priced and the staff are lovely. Never been let down by the food/wait or staff but have been surprised many times by the extra mile they will go to provide the best quality service for you.

Good food (although the salt n pepper chips have gone down hill) but they can't deliver on time, either 10 minutes after ordered or my longest wait was over 90 minutes. Now not on just eat which is a shame as you can't post online.

Fantastic food and so quick delivery

Absolutely lovely food and very quick service. Used on at least 9 occasions now over the past three months and has been spot on every time. Highly recommended.

Ordered in shop & very fast service , great food . Happy all round :-)

We have encountered rudeness before at master wok but felt it may have just been a one off...how wrong we were! I presume she is the owner but the rudeness is something to be reckoned with. If all is ok with your order you will be fine but if they (Yes they!) Happen to get it wrong then you will feel the wrath. Not what you want when you work all week and think let's chill and get a take away and you spend your hard earned cash here. I will not return!!

Lady very rude on the phone ,the food very dirty ,staff look very weird. food was put a lot MSG, be carful to order from master wok , may get cancer.

This place is absolutely filthy try visiting it before you order anything, the food is rubbish as well. Eat food from here at your peril!!

Terrible ordered off just eat £25 order and they ring up asking for more money for the delivery by very rude staff ! Jog on !

Pedimos nuestra comida y me dijeron que era de 45 a 60 minutos para la entrega. La comida resultó más de 1. 5 horas más tarde y el pollo con sal y pimienta y las patatas fritas eran frías. Absolutamente, ya que no estaba echando humo el más barato para llevar y el personal son extremadamente groserono volveré

After ordering from here for a while now I sent my kids have to collect a food order from them and the owner was very rude to my kids I phoned tonight to order food and because I made a couple of mistakes on my order I asked to change a few things the owner was also very rude to myself and very obnoxious so I would not recommend this place even tho the food is very nice I will not be going there again. Sorry for the punctuality as I am in a rage

Había comprado desde varias veces y la comida era buena y sabrosa, pero en una ocasión pedí en línea y la comida era de al menos 30 minutos pasando el tiempo de entrega. Acabé llamando a ser habla muy groseramente y luego cuando dejé el comentario apropiado para llevar la contestó a mi comentario diciendo que me recuerda y que llamé cuando estaba borracho. Que no tenía una bebida en todos tener a casa del trabajo y, de hecho, rara vez beber alcohol de cualquier forma. Creo más hasta el punto de la mala educación del personal y las mentiras que luego me respondió con desanimarme nunca pedir desde aquí, lo que es una pena porque algunos de los platos son muy sabrosos, pero el servicio me pareció que deja un sabor amargo.

They didn't put any curry sauce in my chicken curry, when I ring up to tell them this they were extremely rude, were shouting at me and told me never to order from them again. I asked them to send out a tub of curry sauce which I was willing to pay for, they agreed and then told me I was blacklisted and sent the delivery driver out with £1 and no curry sauce. What kind of takeaway thinks it acceptable to send out a curry with no curry just chicken pieces, ridiculous! I would not recommend to anyone!

We decided to have a night in so we used Master wok as we had heard good things, we ordered the Special Fried Combination, Crispy Shredded Chicken in Chilli Sauce with boiled rice and the Sweet & Sour Chicken Hong Kong Style with chips. we were told 40 to 50 minutes delivery, 40 minutes later the delivery arrive, the deliver guy was polite and friendly. the food was fantastic and because we ordered so much I had the left overs the following day. We will use Master Wok again, no problem.

Horrible attitude on phone order completely rong and and disgusting cold food !!

La comida de wok principal es delicioso, único lugar que uso para llevar chino. Entrega o colección en otra parte es chocante, la entrega es normalmente más de la hora indicada y la colección es exactamente el mismo. Tenía un texto para decir que estaba preparado, pero nos quedamos allí por otros 2 minutos.

único lugar en el que se pide el chino. Sal y pimienta pollo crujiente es para morirse, pelotas enormes de pollo, salsa dulce y amarga es increíble. Lo único malo sería que el curry es muy caliente y los crackers de gambas son un poco finas para mi gusto, pero por lo demás un lugar increíble

Ordered on three occasions from here. The food is good but the wait is well beyond a joke. 2.5hours later and we were still waiting for delivery...

La comida servida . olvidó media . Envió los artículos que falten media hora más tarde helada restaurante nos pusimos en contacto con frío no preparado para hacer nada! No molestar. con esta actitud.

Ordered over weekend. Aside from the usual long wait for delivery, the delivery driver was very pleasant and the food was fresh and tasty as usual. We had chicken chow mein and shrimp in OK sauce. Chow mein was a very generous portion.Both meals really fresh and tasty and pleasant to eat.Please work on delivery times as this has happened many times and waiting over an hour each time puts us off. We now factor the delay in but this discounts a spur of the moment order as we know it will be a long wait.We would order far more if delivery was quicker.

Tried food from here quite some time ago and found it disgusting. Family member had told me it had been took over by new owners so tried again and both times it has been delicious so is now my chinese takeaway of choice. Good portion sizes and the delivery service is super fast!

I have tried many in St Helens and Master Wok is lovely. Great food n portions. I use Master wok alot now.

I have just finished trying to eat my special fried rice from here and it's disgusting. ..jelly is all over my chicken. Not good won't be returning! I would spend more money else where this place is cheap for a reason !!!!