Masgouf House in City of London, Westminster - Phone Number, Reservations, Reviews

I ordered the exact same order a month and a half ago and the prices on the menu are 95 pounds difference between the two bills!! I mean, I kept my eyes on you and showed them that the price was written on the menu and they said the menu was old and we renewed the prices. Ok, why didn’t you give me the menu with the new prices? They forced me to pay 256 pounds, 95 pounds more than the actual price. Out of rudeness, they asked me for a tip, but they took the amount for the service and that was it, but it was 95 pounds more. Something terrible, and I asked to see the new menu. They said we had not printed it yet, neither the quality of the food nor even the credibility.

Best meal I had in London I got the Masqof fish and chicken kabsa

Bad service and food , can’t compare with any real Iraqi restaurant in Iraq or UAE .

The service is very slow. Some dishes over fat and oily. They are very slow to bring ur order . That's all what happened to me in our last visit . We were family .

The food is delicious, but the quantities are very small and the service is unfortunately bad.. I ordered tea after eating and spoke to 3 people and they refused because they had a group of celebrities at a large table, about 25 people, and all the attention was on them 😅 I canceled the service and forgot to collect the tea (and the same thing happened to me in their second branch, which is on Arab Street .. I will never return to them, and excellence will always remain for Samad Al Iraqi Restaurant: a million times better, excellent service, welcome, and excellent food..

The food was good But the service not good

An excellent, comprehensive, awesome restaurant. The staff is courteous, polite, and helpful. The food was late, but we do not blame them. The customers are many, God willing. May God bless them. The food is very delicious and classy, ​​and the dishes are clean.

Best food ; I highly recommend it

A restaurant with some delicious food, but unfortunately the staff lacks credibility and tries to take advantage of the customers as much as possible. We asked for a table of six people and he tried to force us to pay and order more than we need, under the pretext that for a table of six people the bill must be more than a hundred pounds. Also, the restaurant is very expensive and the quantities are small. Also, delays and shortcomings in reception do not deserve more than two stars

Awesome, God willing, we will survive again Wow, we would come again

I took my mum her for her birthday on the 27th July 2024, everything was perfect, the customer service, the food and the little birthday entertainment for mum. Amazing will be back again.

The food is good and I rate the grills 7 out of 10 Appetizers from Fattoush and Dolma 6 out of 10 Expensive prices

Quality-food, Zakaria never fails to provide an excellent exceptional service, will absolutely come again because of his treatment.

really tasty food, exceptional service

The food is excellent... crowded... the location is excellent

I do not recommend it at all. The taste is normal, the dolma is burnt, and it is very expensive. It does not deserve this price. The problem is that he takes a tip and calculates it with the bill without giving you any information. I wish it was small. He takes more than 100 riyals.

Iraqi restaurant.. a nice place, very close to the Hards area.. young people speak Arabic.. the food is a good quantity.

The price of the food is very high. They charge you for charging your phone £1 for half an hour, but they ask £20 deposit, which they don't return it.

A restaurant that is not well organized and the delivery of orders is a mess. You wait and someone else comes and orders after you and eats before you. They are not interested and I do not recommend it at all. Advice.

The food is very ordinary and the quantity is small. I ordered meat and chicken maqluba and it takes a long time even though the restaurant is not crowded, and the prices are high compared to Iraqi restaurants in London.

A very crowded restaurant, the food is acceptable, the service is okay, and the prices are normal

Excellent food, amazing service, overall I would recommend this restaurant to anyone in London

The food was incredible!! Highly recommend the kebbah with rice, dolma and okra! Fayez was such an incredible server. Truly made our experience! 10/10

A restaurant with extremely bad service. I came to them two days after each other and they all made a mistake with my order and took a long time to correct their mistake. If they made a mistake once, things would be good, but two days after each other and the same mistake was strong. I hope they will be corrected.

Overcrowding, ordering is very late, and food???? The funny thing is that the waiter comes in a hurry (he is in a hurry and wants us to go out 🤣) the bill bearer and says pay because we have people waiting????? Not recommended..... The food was not that good, it took a long time to arrive and the service was bad. All the servers had a frown on their face and just wanted us to eat and go. After we had finished eating dinner, we ordered tea and baklava. While we were eating, they brought us the check and hastily told us we had to leave. Overall, it was not a pleasant good experience.

We ordered the potato chaap and hummus with meat along with chicken kebab. Everything was so average Dint enjoy the food at all. Something as basic as the hummus was so tangy. Wouldn't recommend. Although the service and our server was very good.

fav restaurant in london. amazin food, great ambience.

Nice, Gulf food. I tried chicken kabsa, chicken biryani, and fattoush salad..

They should really change the coca cola brand to something pro-palestine friendly! Common what are you doing? Every their water is Evian 🇮🇱 HELP US BOYCOTT

Thank you, Brother Fayez and Mahmoud In terms of handling and food, it is excellent

The service is very bad, and it usually makes you wait an hour. When you ask about your order, the employee apologizes to you and says, “Sorry, your order did not arrive in the kitchen.” The tables next to me received their order in the kitchen, and the manager comes and explains the employee’s mistake.

Bad experience bad service very mediocre food Expensive

Mazoof fish is sweet and kebab is even sweeter

We were there for a light lunch. We ordered Falafel, Hoummos, Tikka Kebbab and fresh fruit. Good tasting food, particularly the hoummos. Good service, somewhat delayed, despite not being very full. The place is basic and functional. It is a good option for an informal lunch or dinner, trying something different.

A good restaurant. We had dinner in it. I tried the masgouf. I had a kebab, but it had a lot of grease and oil on it because of the grease present in the meat. I advise reducing the grease from the meat.

The best clean Arabic restaurant. Visited twice with family. Grills of all kinds, as well as shoulder meat, hummus, salad, and edamame. Honestly, very special. The drawback is only two things: the delay in processing the order and also the very high price. The hospitality of the pudding and tea after finishing the meal is a beautiful gesture and they are thanked for it.

Dealing, quantity and quality of food, hospitality They are blamed for being late in serving food

What is known is not delicious and clean 👍🏻

Lovely restaurant, amazing food, great service.

I liked the kebab and fresh bread most

Everything, frankly, is excellent: food, seating, and bathrooms are available in the restaurant. But the prices are very high

I tasted delicious red kabsa with chicken, but they have crazy dolma, so delicious and unnatural, the taste is bloody. They were guilty of eating this dish with meat on top of it. Happiness. Don’t miss it. Anyone who comes to London and does not taste dolma will lose the taste. I crave it again🤤🤣

Decent late lunch. Restaurant is located directly opposite the Park Tower Hotel and French Embassy. Decent seating area (covered) outside. Service was very pleasant - King Prawn main dish - excellent size and quantity.

A very bad restaurant that lacks a lot Cleanliness is non-existent The taste is bad Bathrooms are not clean Prices do not match the quality of food

Really bad restaurant and very rude staff, the food very little and the prices very high, also they charge me for the service 8£ and although I don’t like their service, very disappointing

A restaurant that is different from its beginning, so you can understand

The food is delicious and worth trying. I recommend the dolma and grills

I hope the workers are changed because they cause customers to flee

Needless to say We ordered a delicious grilled shoulder with rice, enough for three people And spinach with sweet meat The crew is very respectful

Average food if u miss arabic cooking it gets the job dond and service was not too good

The food is not tasty. The lamb chops are like weary. The food representations and service were meh. It is very overprice though. It is next door and opposite door are quite satisfying with the same price, better quality.

I have been frequenting this restaurant for years, but recently the restaurant has lacked a lot of attention, especially with regard to food hygiene. During my last visit a few days ago, I ordered meat kabsa as part of a number of orders. After I started eating, I felt something stuck in my throat. When I looked at the plate, I was surprised that there was a date paper and plastic in the food, as shown in the picture. When I explained this to the service provider, he took the plate and was late. I got up to ask for the bill, and he explained to me that the chef was making another order. I explained to him that it was impossible for me to eat after what I saw and what I felt, and I asked him for an account to leave, and I expected at least that he would delete the kabsa from the order (because it had not been eaten and there was what was shown in the picture), but the service provider made me pay the full amount of the bill. Until the situation in the restaurant improves again, I do not advise anyone to visit it if you want to stay safe.

A restaurant that offers various types of Arabic food and grills. The food is delicious. They have a final treat of Iraqi tea and delicious pudding.

I go to this restaurant since many years! It’s my favourite Arabic restaurant in London! The food is delicious, the stuff is welcoming, amazing and super friendly. 10 out of 10!!!

THE WORST BRANCH EVER. The service was awful; the staff are very rude. One of the waiters was extremely impolite & disgraceful that he stared yelling at us just because we gently & simply waved to him to get the bill. Our experience in this branch was indeed terrible & definitely won't return ever again.

Manager has no backbone and bottle!!!

Good quality of food Worst service ever provided by the egyptian staff working there Humble ambiance

Poor lover of millions (my testimony about him is wounded) When you are in London and want Iraqi food that is close to the Gulf and delicious and at the same time clean, do not hesitate to visit this restaurant. It has more than one branch (Knightsbridge, Edgewood, etc.). Don't miss the Musgoof fish. Fantasy, imagination, imagination 😭 *No prior reservation required In general, the menu is diverse and the food is delicious, 10/10 Prices: average

Oh my God, I have never tasted anything like it🥰🥰

The food is excellent. Thank you, Brother Mahmoud, for your elegant style, an example to follow

Food was decent. Service is slow but friendly so can not complain. Lamb shoulder stood out for me

An artistic Iraqi restaurant, but the service is a little better for you. The food was good, especially the Iraqi kebab and salads. Their food was good overall, and the prices were high.

The food is delicious, the service is very excellent, the people are friendly as well. Good luck

Their food is very delicious, but their plates are bland. I asked the waiter and he said they were all like this from forks. So they need to be changed.

Imagine what a poor quality of meat is this .. that was a meat pieces. VERY BAD QUALITY

Good food and a quiet place. Many people smoke while eating, which is less tasty for someone who does not smoke.

An Iraqi restaurant where the food is delicious, especially the meat kabsa and dolma

The restaurant was good, but unfortunately its quality has changed for the worse due to the discotheques. You must have a girl with you to serve you👎🏻

Not satisfied with their service The first thing he printed for me was an incorrect invoice for 90 pounds and a delinquent account For 50 pounds, you need to pay the bill When I asked them to charge me the service fee, he refused, even though I have the right to refuse or accept to pay, and their branch in Oxford is very respectful and accepted that I canceled the service fee with all respect.

A true word, honesty, high-quality treatment. I ordered and did not like it. I told them to change the order and understand and it was not calculated in the invoice. Thank you very much, and this is not strange to you people of Iraq 🇮🇶

Beautiful restaurant, delicious food, excellent service

10/10 chips , come here it's very good x

Delicious food and excellent service. The fish was marvellous.

مطعم جميل والاكل ممتاز وشكر خاص لأستاذ ابراهيم

الاكل جميل المطعم يحتاج ترميم بالكامل العماله جيدين ولكن يحتاجون إلى دروس في اللباقه

I usually don’t write reviews but the really terrible experience has forced me to do so. Extremely poor service, seemed the staff was in a rush, mains just dropped on the table while starters were being eaten. No bread was provided, when asked a single naan bread was provided and that too was added in the bill. Ordered mixed grill, that too was undercooked. The heating in the restaurant was not effective. Toilets were dirty. Complained the waiter and the whole thing was laughed over. On top of that they had put 12% charge for service. Pethetic! Would recommend the restaurant next door ie Ishbilia, really nice. We always go there, this time we thought for a change, but I am afraid not going there ever. Not for me.

الخدمه ممتازه والدولمه جدا لذيذه اما المشاوي لا

The location of the restaurant is amazing, it is close to Harrods and the surrounding area. You could finish shopping and go straight to them to taste the delicious Iraqi cuisine, the menu has so many options to choose from and everything we tried tasted incredible.

اكلهم جيد جدا والمسكوف راااائع ، بس لمن تسأله السمك المسكوف كم كيلو على تسعيرة المنيو يقول مدري ، وتتفاجأ انه صغير مو مثل اللي بدبي

Worst service ever I don’t recommend this restaurant

الطعم عادي جدا الي يقدمون الطعام نفسيتهم جدا سيئة لاأنصح به

Good food , overpriced , worst service you will ever see مطعم عراقي مشهور للمسافرين للندن ، الاكل جودته كويسه واكله لذيذ نوعاً ما ،، الخدمة اسوء مما تتصور بشكل كبير ،، بعيداً عن الانتظار واللي هو مهو من غلط المطعم ، الخدمة داخل المطعم ردئية وسيئة ويحسسك انه انت اللي محتاج المطعم مو هو اللي محتاجك عموما اذا عندك استعداد تذوق اكل كويس ولكن ما يشكل عليك اذا كانت الخدمة اسوء من السيء فانصحك بهذا المطعم ..

ما شاء الله تبارك الله حلو المكان وأكله صدق يجنن حلو ، بس ياليت لو يحطوا لنا كلينكس على الطاولة لانه ما شاء الله المكان زحمه وصعب تطلب من العامل كل شوي طلب ، شوي يتأخر الأكل لكن طبيعي عشان الزحمة اللي عندهم ما شاء الله

Service was very bad. The food is overpriced. And the workers don’t make you come again

المطعم بخيل جداً بالتقديم، تعامل الويتر غير جيد و ليس لدية اي خبرة في التعامل مع الزبائن. الاكل متوسط مع انه لايعتبر مطعم عراقي لطريقة تقديم الطعام و النوعية و الكمية. القوزي العراقي لا يتم تقديم المرق معه. الخبز بارد و سعره ٣ باون. مخيب للامال و غير محبذ للزيارة مرة اخرى.

The service is sooooo bad, the Egyptian guy his service so bad. The food was okay, but so expensive comparing with what they are serving.

الجودة سيئه للغايه و النظافه سيئه و الخدمة سيئه جدًا و الاسعار مبالغ فيها جدًا لا انصح بزيارته ابدًا

حتى النجمه كثير على هالمطعم بس سياسة التقييم تجبرك على وضع نجمه عالاقل الاكل الله يكرم النعمه بارد و ٥ اطباق ولا واحد فيها يجمل. ديكور قديم و حتى مناديل مايحطوا على الطاولات والتعامل سيىء لدرجة ان القرصون رمى قوائم الاكل (menu) من بعيد واخيرا في ظرف ساعه جاء القرصون اربع مرات يسألنا خالصين؟ طبعا اذا خلصت بقوم اكمل اشغالي ما بنام في مطعمك. اسوء تجربه مطعم مرت علي في لندن منذ ٢٠١٧ واخيرا عشان تاكل في المطعم لازم تطلب بحد ادنى ٧٠ باوند

اسواء مطعم في حياتي وتعامل الموظفين والمدير سيئ جداً واستحقار للزباين

The food quality is very good but the portions are small compared to other restaurants. The atmosphere is boring and tables are very close to each other with minimal area to move around. The waiters were kind and caring. However the head manager has the worst attitude. He was not satisfied about how we just spent 150£ and thought it was pathetic to spend that little amount of money to stay and eat for 2 hours. Also he made an instant rule of minimum of 30£ spending hours hen he saw people queuing up outside because there was a bad weather. Honestly i will never come back again

اكل سيء وسيرفس تعبان .. نصيحه انتبهو على فواتيركم لان ينصبون عليكم ويحطون اسعار على كيفهم، اقرو الفاتوره عدل ويوم بتدفعون بالبطاقه شوفو كم حاطين فالمشين لان سواها فيني وحطلي سعر غير سعر الاكل اللي طالبتنه!!! ويوم واجهته عصب علي وتم يرادد مايحترمون العميل ابدا ويستغفلونه يعني فوق عدم الاحترام بعد نصابين

اكلهم خيال بالذات السمك المسكوف،وكتف اللحم،رحته ثلاث مرات

الاكل والخدمة اقل من العادية، وفوق ذا يقول مافيه شاهي عشان نقوم ويستقبل زباين بعدنا!

Food is fresh and very delicious, our server was Mahmoud, his service was very excellent and even gave us complementary sweets and tea and the best part of this experience wasn’t just the food the best part was our server Mahmoud, may god bless him and this establishment.

The food was very good and fresh and well served and the service was even better thanks to our server Mahmoud and the place is very posh and fancy. thank you for the time and I wish to come back next time

Food is good portion sizes staff are very rude

طلبنا شوربه ممتازه وكبسه لحم وسمك مسكوف صغير وارز ابيض عند الحساب طلبنا إلغاء الخدمه التيب رفضوا واحتجوا المدير مش موجود قلنا ننتظر وجات عائله نفس طلبنا وقالوا لهم نفس الكلام يماطلون قلنا لهم مايحتاج مدير السستم يلغيه التعامل ماعجبنا ليه المطاعم العربيه تنهب كذا؟!

Staff are not welcoming at all and not polite with zero communication skills ( the bold waiter) Not coming here again there are plenty of Iraqi food restaurants

فايز جعل التجربة جميلة ،شكرا فايز

الاكل العراقي لذيذ وكميته وافيه. انصح بالكباب العراقي. الخدمه قوق الممتاز الطاقم جدا محترم وخدوم شكرا للاخ فائز.