Marks and Spencer in Aberdeen City

As it is undergoing maintenance only ground floor open which is limiting though staff try hard to help

Shall be disappointed when this store closes. It's an ideal city centre spot.

Tried to ring the store as the top 2 floors have been shut and I am unsure if they are open yet, after talking to a computer that did not understand my request, it eventually hung up on me, would love to talk to an actual person to find out though, ridiculous

Great clothes products, balance between price and fabrics

Very nice shop and nice stuff to buy

Selection is okay, but definitely enough for a meal deal every now and then.

Excellent customer service from Simon today (ground floor tills). So friendly & polite & took the time to tell me about the beauty offer which I ending up buying. So glad as I forgot it was on offer! This is how customer service should be. Well done Simon & thank you! 😊

Love M&S the quality of the products 🤩Sushi lovers 🍣🥰

Good store, but prices are rising fast. Recently grilled chicken cost £6.50, now £7.50 ,vanilla ice cream £2.00, now £2.20. Why are they growing like this?

Today I was shopping from M&S as usual and suddenly a lady approached and asked me to leave because I was banned from the store without showing me any evidence for bad behavior. When I asked the reason, she told be that from the CCTV, you are identified as ''suspected customer'' which I had no feedback before that I act wrong in the market. Never gonna visit any M&S facility for sure!

Tried cage order large latte and 2 cooked breakfasts... Got medium latte and 2 vegan breakfasts... Maybe they didn't understand me as I'm English and not Scottish

Only went for the gluten free range. And ended up buying heaps of goodies.

Always well stocked , from the food dept to all things clothing, at good prices and quality.

Me and my Mother went to the M & S cafe for our breakfast this morning and the service was not up to standard! We waited 20 minutes for our cooked breakfasts and both meals were missing poached eggs! Also, we waited over 30 minutes for a gingerbread frappe that never came until we were leaving the restaurant! Very disappointed with the service, would not recommend. A 1 star rating from me

Just this afternoon as we were walking to M&S, we passed a very peaceful gathering to spread word about the horrific events taking place in Gaza and to show public support. Then, as we walked into M&S, a man who appeared to be the store manager was standing at the door talking on the phone laughing at the people outside. He said them showing their support was 'a joke' and made light of the entire situation. Surely any employee should first of all be working rather than having a laugh about people not even inside the store, let alone doing so in such a distasteful and dismissive tone regarding war crimes and violence. Today we live in a world where our money speaks volumes, and a corporate chain which employs people with horrendous and privileged attitudes about the world's biggest issues will not be getting mine.

Love this small markies- foodhall too

Went in to look at their food varieties and was very pleased with the results

Tried their cafe for the first time. A pretty thin menu choice in my opinion, plumped for their Big Breakfast. For once it came exactly as pictured on the menu! Everything was hot except strangely the poached eggs were only lukewarm. Apart from that it was quite nice, and at £8,95 was OK for value in these times of everything going up.

Visited the store to purchase some ladieswear and food. Perused the store with husband to find what we wanted. Very aware of being followed by a security guard who smirked and made it obvious he was following us. Hubby disappeared as he popped to the loo which seemed to make security more vigilant. Felt very uncomfortable during the visit. We went through the checkout spending £103 Then upstairs for another £20. Not a pleasant shopping experience and not the first time this has happened at M&S St Nicholas.

Poor choice of swimwear with only a few items dotted across the store. Poor or no mid range sizes 12/14 Poor communication when I asked for assistance to find swimsuits told dotted around. No wonder customers are not using this store as they once did. I will not be travelling 30 miles for this type of experience which was poor

Great for food but they changed the look inside the whole store and looks pretty depressing to be honest. Such a shame as this store location was always vibrant and always busy but like most things in the city centre these days they have ripped the soul out of the city.

Marks and Spencer in Aberdeen is a great addition to the local shopping scene. The store is conveniently located in the city center and offers a wide range of high-quality products. The layout of the store is well-designed, with clear signage and sections that make it easy to find what you're looking for. The shelves are well-stocked and neatly arranged, and the products are of exceptional quality. One of the standout features of Marks and Spencer in Aberdeen is the food hall. The food hall offers a wide selection of fresh produce, meats, cheeses, and prepared foods, making it a great option for shoppers looking for high-quality groceries. In addition to the food hall, Marks and Spencer in Aberdeen also offers a range of other services, including a bakery, a café, and a clothing section. The clothing section is particularly noteworthy, with a range of stylish and high-quality options for men, women, and children. The staff members at Marks and Spencer in Aberdeen are friendly and helpful, providing excellent customer service. They are knowledgeable about the products and are always willing to assist customers in finding what they need. The prices at Marks and Spencer in Aberdeen are on the higher side, but the quality of the products justifies the cost. Overall, Marks and Spencer in Aberdeen is a great option for shoppers looking for high-quality groceries, clothing, and home goods, and I would definitely recommend this store to anyone in the area.

We did a large food shop on Friday 5th May. The lady on the till was apparently from the mens' wear department. She could not operate the till and it took some time to clear the till. Despite the involvement of 3 other staff members we were overcharged by £32.25 She put single items through multiple times. It took us about 30 minutes to get through the till then have the overcharge problems sorted out. We had a number of frozen items in our shopping which was concerning. When we subsequently checked our bill we found that we had still been overcharged £1.75 by the person who was supposed to be sorting things out. There was no apology from anyone for our inconvenience. Staff should have proper training.

Was fine. Large department store with food store on ground floor and clothes on the ground, 1st and 2nd floors. There is a restaurant on the top floor and a foreign money shop for the holiday cash! Was in with the family so didn't get to look around much. Nearby parking in Bon Accord carpark but there are close by bus stops for those using public transport!

Tipical British midclass shopping center.

Avoid this shop since they’re tricker. I bought a skirt with condition that it’s exchangeable but they said that it’s an unexchangeable because of an unmentioned term and conditions ! Don’t purchase any outfit from this shop !

My Partner, my son and I were going to the Beuro de exchange, To take money out. While we were waiting for my partner, we sat on a display bed as there were no chairs to sit on. A Staff member approached us and said I have just made this, please get off. Which I felt was quite rude.

Love M&S good products in food hall. Clothing Dept needs more bigger sizes to cater for the larger woman.

Would appreciate not being followed around by security just because I’m under the age of 50

Love shopping here. Great quality stuff. Love the perfume I got here and love the watermelon fingers at the food hall ❤️

Good selection in the foodhall but the security man was extremely rude. My face must not fit because he followed me all the way around. I cut my visit short because he was really giving me the creeps today. I spoke to a lady at the self checkout and she was extremely apologetic on his behalf. I'll use the store in Union Square from the now on though because he made me really anxious

Great store in central location I have been informed always busy possibly due to no longer John Lewis being located in Aberdeen.

M&S, it is not the right move to turn away customers wanting bra measurements and suggest they arrange for an appointment some other day. Your had a tape measure around your neck but rather then entice a customer you had to stick to rigid rules but then lost customs of this out of town consumer. 2 stars for taking the time to explain the appointment system.

Very poor service regarding getting through on the phone everything is voice recognition - total shambles ended up putting the phone down after the third try. Completely unacceptable for people who cannot easily get into town and check up on an item prior to going to town by calling first

I, being a useless old guy, went in to buy ladies gloves for she who must be obeyed. A young assistant Sadia helped me to find the exact gloves and guided me to the cash desk. She was more helpful than I deserve. Thank you sadia

A typical Marks and Spencer. You know what to expect and what you will get. Good customer service.

BOUGHT A JUMPER A FEW WEEKS BACK. PUT IT ON THIS WEEKEND. WHEN I WENT INTO A SHOP THE SECURITY BUZZERS WENT OFF. I WAS NEARLY LIFTED. IT TURNS OUT SECURITY TAG STILL ON. OH MY GOD WHAT A BAD EXPERIENCE.

Mum loves her scone and tea affa fine clean and friendly thank you have a good day covid friendly

Upper floors closed. Very little clothes selection, particularly gents goods. Despair for M&S In Aberdeen Seems to be on its lasts legs, just like Debenhams and John Lewis.

The interior is clean and classy, and there is a wide variety of items to be purchased here. The items are of very good quality, that is undoubtable. However, one should keep in mind that this store is wayyyy more expensive than some of its competitors like Primark, for example.

Racism attitude from staff working there at the shop Marks and Spencer at Union Street, Aberdeen

I was very excited because I found the products related to the Chinese Spring Festival. I can feel the attention of the supermarket. I think the product tastes great. It's not that authentic, but it's worth trying. In addition, I also found that the supermarket has new pigeon meat and pheasant meat. The veal liver is delicious and very fresh. The beef bone marrow stew is not bad. There is no fruit in my picture, but I bought peaches. The peaches are very watery and sweet. Very recommended. The ham is very delicious, with a light savoury and salty taste.

Awesome place for all your shopping. Wide range of products all original. You can get your designer products here too

M&S had beutiful flowers. I jus bought Poinsettia with 3£ which is a very good price. 👍

Hi ...'re our visit to the cafe in the st Nicholas centre .. I observed the young man who was cleaning the tables was using one cloth to clean tables and the chairs.. not only this he didn't clean the back of the chairs just the seat not that it matters as he was cleaning the chairs the the tables using only one blue j cloth .. which he used on many many tables and chairs.. Not sure this is very hygienic.. Hope you can get this sorted as soon as possible

Great Store, great Christmas decorations and foods

Got the last £15 Percy pig and now the wife and daughter are rationing it a night at a time. The best cuddly toy ever

a shop for the rich, not for the average person

Good quality goods and excellent staff.

Good quality food , clothes and homeware

Getting less selection as weeks go on .

We were served by Liz B, she couldn't have been more helpful. She even helped the two us get the Marks and Spencer app on to our phones. One amazing beautiful lady with lovely manners. It was a joy. Thanks Liz B

Yes I had to get a few things for my tea and a few other personal clothing which has always been the best for me.

Good for food when you want something to treat yourself! The YumNuts are peak deliciousness.

Somehow it's not the most inviting of stores, but I love their stuff.

Asked 2 members of staff where I could find an item that's usually stocked , both had blank looks on their faces and offered no help

Social distancing has taken away its sparkle

Good choice. As usual bought loads!

I acted the part of a clothes horse whilst my partner chose clothes she liked. The store was not very busy at all which was a plus. It was the first time I had been in this be store since February this year.

Always a great shopping experience at this store well laid out and very helpful staff

Always a reliable place to shop varied range

You can get large range of clothes here and good variety. Also you can get home wares. There's a good food hall too.

Just pooped in for a few things. Got everything I needed and everyone was observing the covid rules. Very pleasant way to shop.

It was ok but with Covid 19 many shops are closed at the moment.

It was good got everything I needed staff very good but a bit sad the way things are as time goes on hople things will be more happy you are doing a good job for the public 😊 thank you

Prime location but it just doesn't click. Feels poles apart when compared to John Lewis down the road.

Great place to get mens clothes

Generally speaking always a good experience here. Staff members are helpful if you have questions and it is a pretty big mall. I almost exclusively buy groceries and often also clothes from here as the quality is for me the by far best in Aberdeen. The offers are also often good. It is true that it is a bit more expensive then the competition but it is really not too much and the quality is for that reason much higher than the price difference.

What is there to say, it's M&S. Nice staff, bought a top.

To mutch clutter of racks, need some more modern goods of better quality

Asked where I could be collected by car as mobility very restricted. 3 flights of stairs and no lift to that area•!!

Disappointed that the ladies petite range is only available online.

Well layed out...good variety of produce

Great cup of coffee and cake in the cafe

Often quite busy, great staff, I go mostly for the food hall ,especially wine bargins.....

A great place to shop. The clothes can be for the older and the younger generation. The food hall is wonderful. The cafe has lovely cake!

I asked for some assistance today with clothes to suit my figure and height. Absolutley amazing service from Monika. Encouraged me to try different styles, colours etc, out of my comfort style. Came away with different styles and colours than my normal. Cant thank and recommend Monika enough. Fabulous service.

Nice M&S. Like the female department in particular - can suit lots of ages and always like the food section

Great food hall and underwear ,bit pricey but quality .Nice staff .

I love shopping clothes and food from here. The staff is really helpful and you get good deals during sale. The quality of clothes is good.

Very good food here, has a lot of food on the shelves that seems to run out of, at Union Square M&S. Has gluten free food which has even more food ideas nowadays. Can disappear from the shelves quickly.

Received excellent service from John in mens wear. He really bothered and helped us so much with his knowledge of mens clothing made our task really pleasant thankyou John

Great selection in the food hall, while the coffee shop is a nice central place to meet family.

Decent shop, but worlds fastest and with it most dangerous escalators. The disabled and elderly really have trouble with them.

I found that a dressing gown I had previously bought from here was now of a lesser quality.

Ladies toilets 3 of order not enough cleaning to cope with demand on the few working i.e. Replacing toilet paper. Otherwise good

So cold in the restaurant that myself and others sat with jackets on during lunch.

You will find everything you need in here, it's a department store. You will find only quality items. Due to the demographic of its customers, the uncluttered Aisles and the cleanliness it gives you a nice relaxed shopping experience. M&S are the leaders in customer service, I can personally vouch for that. On the upper level you will find the cafe which is equally as good.

Went to collect an online order. Girl was most unhelpful.

Shop going downhill quickly. Frumpy clothing. Even new lines

Ordered a pizza at the cafe which they unfortunately ran out of after we'd payed. Staff were very apologetic about it, very polite and friendly and went out of their way to make up for it. Gave us a full refund. Everything we did get was delicious. Thank you!

It was like the M25 on abad day, but then, maybe thats a good sign!

Nearly everything on sale. Nothing I wanted.

Marks & Spencer is a very big store where you can buy high quality clothes at Aberdeen, this is where I always bought my clothes whenever I travelled to Scotland in UK.

Good selection of items and staff are friendly and really helpful

Great boxing day offers for all the family

Not a place I usually shop but they have a lovely cafe

Marks and Spencer seem to be really trying to keep up to date in Central Aberdeen.

Love M&S especially their food. As expected very busy round the food isles buying xmas goodies.

Hard to get to if you are driving, but other than that it's all you'd expect.