Based on 55 opinions finded in 1 websites
Based on 55 opinions finded in 1 websites
Nº 170 in 237 in North Down
Nº 6 of 11 Chinese in North Down
Opinions
Lovely meal here with the family and children too, very welcoming efficient staff, the food was all delicious, and a great 3 course meal offer on which was great value.
ulsterlass . 2022-03-18
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Almost empty when we visited; cold and no background music. Food was ok - soup, spring rolls, main courses all tasty. The surprise was the cost £12.99 menu X2 = £37! Small bottle of coke - £3; small bottle of ballygowan -£3. Extra charge for soup. Waitress almost delighted to explain the extra charges. Better restaurants within 400m where the bill does not reach £30. Last in this place 10 years ago - never again!
John R . 2021-10-07
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My husband called for a meal. He ordered Duck satay specifically stating "with no onion", plain rice and soft noodles. The Duck was over 50 % onions and peppers , satay sauce was like wallpaper paste gloopy totally inedible. The plain boiled rice was eggfried. I have never in my 59 years returned a meal BUT this was so atrocious I sent it back. Was given a refund . But a bad experience. Would never order from here again.
Suzieqni . 2020-12-21
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The worst food I've ever received...Rang to speak to manager who said she didn't care would refund the money and blacklist from ordering.Surely in this current situation you want to keep customers,not drive them away...So shocked at her behaviour...DO NOT ORDER from this Restaurant
Neill . 2020-10-09
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I phoned to place my order..the woman that answered was rude and unfriendly..not a good start lol..I hardly had my order out and she said ok bye..was not impressed..my husband ordered chicken curry said it was nice..I ordered chicken chow mien not sure what they sent..it was loads off noodles 2 pieces off carrot and some chicken..it was bland and tasteless..couldn’t eat it..would not recommend and won’t be back
Jackie L . 2020-09-26
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This was my first time visiting the Marerosa and I was pleasantly surprised. The staff were friendly and service was excellent. We went for the 3 course meal deal, which is £12.99. They aren’t signed up for the Eat Out scheme but that suited us as there was good spaces between tables. The food was good and freshly made. Nothing spectacular but then again we were on the limited menu. It’s BYO which is a money saver. Good range of options on the menu eg ribs chicken satay for starters; chow mein, curry, black bean, Kung po etc for main and choice of chocolate fudge cake, ice cream, apple tart or banana fritters for dessert. All in all a pleasant evening and I will return.
Louise F . 2020-08-20
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It wasn't nice, food very average, sauces terrible. Friendly staff. Satay sauce was like wall paper paste.
Neilli N . 2020-07-17
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Really sorry to do it but my carry out was awful. I can’t even begin to describe it but even my two teenage boys left half their meal! Normally they would finish a meal and be looking for more but they simply poked at their curry and walked away. Don’t think I’ve had a worse take away!
FussyEater73 . 2020-04-10
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Had a most delightful evening here with friends. Staff we so friendly and professional. Food was delicious and it was very good value for money. Totally accessible for a wheelchair user.
Tracey H . 2020-02-02
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I have been ordering takeaways from this place from 1992. They are my go-to always. They have never let me down with regards to the food. My family and I have been in the restaurant several times including tonight and again the food was AMAZING. I was disappointed when I got the end of my 8 chicken balls, only because I am greedy. Our waitress Tanya was so welcoming and an absolute credit to the Marerosa. My food, either in takeaways or in the restaurant has ALWAYS been consistent The only issue I have is maybe the owners should do something about the outside to encourage more people in.
CarolJohn . 2019-09-18
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Excellent service and food and great value for money. Staff were so friendly and efficient. Would highly recommend.
Tracey H . 2019-08-03
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Thought I will try this despite poor reviews. On arrival I was met by a young male student type,who made me sit at a seat which was beside another gentleman eating. I asked for a glass of house white wine,only to told they are not licensed,despite sign outside and written on menu also. Mmmmmh! Place was coldish and really old looking. I had to tell the boy I am ready to order. The starter of smoked spicy chicken was about 5 mins,so not bad. It was tasty,not so spicy and the carrot,onion,medley with it was very greasy. My crispy chicken kung po with fried rice came about 5 minutes later.Smallish portion of fried rice. Chicken not really crispy. Plenty of veg in the spicy kung po,which looked anaemic. But its was tasty,but little chicken. Small mushroom bits in kung po is unusual and veg raw not cooked at all. No spoon given to get mains from dish to plate. How basic error. Once again I had to call a staff member as the three of them sat talking behind counter. My apple pie with ice cream came about 4 minutes later. Minus the ice cream,only cream. It was thin pie but nice. At 12.49 this high tea menu is fair enough priced. Pity staff were more interested in chatting behind counter. Food was not great but edible. I may call again sometime.
688francism . 2018-12-19
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Had not been for a while charged separete for rice worked out very expensive but as if that not bad enough half the size of a portion compared to anywhere else u need to up ur game to much competition i wont be back
Robert D . 2018-12-15
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Totally disgusted with the way I was treated on the phone with the manager ... I ordered food at 7.30 to be delivered at 9.30 , nothing !!!!! Phoned restaurant to be given nothing but abuse ... Totally disgusted .. the manager is a f..king a..hole
247tracyf . 2018-07-20
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The best crispy ribs around, always get and never disappointed. I frequently get sweet and sour chicken ( Hong Kong / Cantonese) style as a main meal and thoroughly enjoy.
John W . 2018-03-19
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Este es un restaurante que no habíamos estado en un tiempo, pero siempre tuvimos una comida maravillosa.
Liz J . 2017-06-24
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Great food, never had a bad dish!! Great quality,,, always busy when we visit,, especially on weekends
Samantha5678 . 2017-05-09
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Pedimos una para llevar el sábado por la noche y me dijeron que no iba a ser una entrega hora, que por supuesto es de esperar para una entrega desde cualquier lugar en fines de semana y siempre es una buena señal, significa que están ocupados! ! Llegó caliente y la comida era adorable, mi favorito chino en bangor
JayneJ1 . 2017-05-09
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Pedimos un pollo dulce y agria y patatas fritas como de costumbre y salsa curry pedido con las comidas en vez de dulce y agria y 2 x pollo cenar. Llega 55 minutos más tarde y sorpresa, no patatas fritas con el pollo dulce y amargo! ! !
whitewitch59 . 2017-05-01
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Visitamos Marerosa mientras casa para ver a la familia tener gratos recuerdos de hace 10 años. Lo que ha sucedido a este lugar? La noche tuvimos un mal comienzo cuando llegó mi Coca cola plana! Y se ponía peor. Encargué el pato tortitas para entrante, pero nunca llegamos, todas las demás entradas llegaron y los de la mesa de al lado y tuve que pedir a la camarera donde estaba. Ella consultó con la cocina y me había olvidado y ni siquiera empezó aún, pero otros comensales con nosotros casi suyo terminado. No pidieron disculpas ni perdón ni nada y le dije que no lo hacen como todos los demás habían terminado sus entrantes y desapareció ella técnico murmuró algo de nuevo sin excusa. Cuando la red llegamos cualquiera que "pollo pollo ordenados" en el sentido de que era altamente procesados, carne reconstituida y era insípida. Tuve el limón pollo y no conseguí el sabor del pollo y la salsa era tan soso como nada, no dulces, no fuerte, no como refrescante salsa de limón es normalmente. No disculpas por la falta de servicio o la comida y no éramos los únicos clientes que parecía estar quejándose de esta noche. Yo clasificaría 0 si pudiera y nunca volveremos. En una buena nota la brunette camarera parecía ser más atento, amable y ofrece un servicio mucho mejor, lástima que ella no era nuestra sirve desde el principio. En resumen, la comida horrible, el personal desagradable y no hay servicio.
Gary T . 2017-04-09
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My 10yr old grandson is particularly fond of this restaurant and loves,eating here (and if he eats,I will gladly bring him to it) anyone with kids will understand!! Food is tasty and reasonably priced for Bangor
brendanc277 . 2017-03-11
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1 comida bien recibido el otro comestible. Hablé con la recepcionista, que se disculpó y ofreció un reembolso por los artículos pobres.
StaceyDownDown . 2016-12-23
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My partner and I love going here for the high tea menu. Staff are attentive, friendly and do not rush you. The high tea menu is such good value. I'd recommend the satay skewers (sorry i took a picture after i had started eating), the chicken curry, salted chilli chicken, honey chilli chicken... all the usual favourites! We have been going to this restaurant for a few years and were sad to hear it had closed but delighted it reopened! The only negative experience we had was the takeaway whilst the restaurant was closed... It simply wasnt as enjoyable as all the occassions we had sat in. I had ordered a chicken fried rice but it was all the brown meat of the chicken which i do not enjoy. I think next time ill request breast meat. But i will hopefully not need to order takeaway as sitting in would always be my preference! :)
K B . 2016-10-02
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Best Chinese in bandor!!!! Order every week at least 2,3 times, great food friendly staff, would sort miss orders, great,😊😊
jlismore . 2016-08-28
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Comida de 3 platos y trae su propia cada noche de la semana por £10,99. La comida es una maravilla. El servicio es bueno en esta ocasión fue un poco lento, ya que el restaurante estaba lleno. La pena la espera y no es realmente un problema cuando estás con los amigos.
fionaw1 . 2016-08-24
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The early High Tea Menu is a super cheap bargain! Love the staff super friendly and food is fantastic. We have been visiting this Chinese for take out and restaurant for years and has been very consistent. I recommend the salted chilli chicken or sweet and sour dishes!
cassieLuk . 2016-08-09
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If your looking for a tasty and cheap meal your in for a treat! I love the high tea menu deal, I just cant resist a good bargain with large portion sizes for the price received. The staff were very helpful and friendly, especially when I indicated that I was allergic to peanuts. I have been visiting for the past year, once a month. Also witnessed a horrible customer who claimed the chicken was not chicken even tho management went on to show them the receipt of their suppliers. The issue i had with this was that the couple had eaten 3/4 of the meal then decided to ask for a refund! Once they knew they couldn't, they decided they wanted discount! Terrible people, feel sorry for those having to deal with such behavior on a daily basis. 5* for for dealing with those idiots, you cant cheap your way through life.
charlottelau84 . 2016-08-09
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Me and my boyfriend had dinner tonight and it was terrible. The chicken that was served was no chicken and I could not eat it. My boyfriend is a butcher and knows that it was reformed chicken which is all the stuff that is usually thrown away minced and cut in2 chunks. They charged us £2.50 for a can of fanta each and didn't even discount us any even though the meal was barely touched. I won't be back!
Dani C . 2016-07-31
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I have used this restaurant for years, and it has been the only one that I would go to, but I don't know what has been changed but the meal was totally dreadful. I am very disappointed as the food was absolutely bland and no taste, guess I will have to look for somewhere new. I am not alone as this this meal was for my family and they also think the same. Come on and get your act together.
80Dadlad . 2016-04-29
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Love this place, my go to chinese takeaway.Always fresh and big portions nice to see the restaurant reopened.
Ben S . 2016-04-02
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Was always very good but its reopened with new carpeting and fresh decor.The food was excellent and staff very friendly. Very happy its back as I think its the best Chinese restaurant in Bangor.
lesliebrant . 2016-01-13
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Having been going to the Marerosa for many years I was very sad to learn that the Restaurant has closed it doors, I used to go along with my husband at least 2 Saturday's in the month and I am feeling lost... the Staff where always so friendly and helpful, Leanne and Rachel have been there from the start and they talked to use like people always had time for a chat, very friendly indeed. They made the experience personal for us, (good luck girlies). and the fact they had a 3 course meal for 9.99 just toped it off for us. I don't know where else to go now, But one thing for sure Marerosa will be my all time favourite place to go, Open again soon ;) and make sure all the old staff come back too.
foodie092015 . 2015-09-28
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Staff where very welcoming and accommodating. This is the only Chinese restaurant/takeaway I know of who serve tofu! I always order from here and the food never disappoints.
vegansnowflake . 2015-08-05
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visited recently on a Friday night and was pleasantly surprised. was greeted by friendly staff who were attentive and polite. Food was excellent in all respects, I would recommend the spicy smoked chicken. definitely visit again!
Alexandra09876 . 2015-08-04
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Big portions, intimate atmosphere and home made desserts. Not to mention... bring your own alcohol. Give it a try!!!!!
JayneJ1 . 2015-08-04
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The food was lovely and very affordable!! The staff were also very welcoming and friendly!! I would definitely visit again !!
kimburgessxo . 2015-08-04
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Three courses of fantastic food at brilliant value.. cannot beat it and worth a try. Staff all very friendly and helpful.
Samantha5678 . 2015-08-03
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Brilliant food and great price, 3 courses for only £9.99, the staff are always so helpful and there's always homemade cheese cake! There's also a take away which serves the same quality of food
annamckeown . 2015-08-03
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We have visited this restaurant many times and have enjoyed it . Last night we were meet by very rude staff they really need to go home and try a new job ! . The other girls were always nice and helpful . I can put up with a meal sometimes not up to standard but we can,t abide rude staff . We wo,nt be back . !!
cullyNIreland . 2015-08-02
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This used to be the best Chinese in Bangor. Having not been there for over ten years I ventured in for a meal. The decor hasn't been changed since I was last in neither has the place been painted. The food wasn't the worst at all although I have had better. Just average..
Yipsandyeos . 2015-07-20
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Have been here a few times but have had enough of the intimidating Chinese managaress who does nothing but bark orders at the waiting staff and stares at everyone eating at their tables.Food used to be good but chicken was just all gristle (probably dog), rice and noodles cold and sausages for kids not cooked through properly. If you want cheap then go for it, if you want edible and to feel valued go a few doors down.
Trisha S . 2015-07-05
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Chicken in the chicken curry was all black chicken and the curry sauce rotten.The honey chilli chicken was all stuck together and hardly any chicken. Chips and rice not to bad.
jpm200 . 2015-05-30
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Got a take away from here at the weekend, it took over an hour to arrive. Food was on its way to cold. Chicken in my dish was so so dry, very over cooked and my husbands prawns could have been bounced down the road they were so over cooked, fried rice..no flavour. Will definitely not be back! The only good point is the lady who took the order was helpful and friendly.
Hunderbar . 2015-04-01
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Two of us called around 9.30 on a Friday evening. One other table occupied so we were a little apprehensive about staying as this is usually a sign of terrible something or other!Service and food was excellent with good portions.It's just lacking atmosphere and we got the impression they wanted to close. It was silent as the music was off and we almost had to whisper. We will certainly call here again, but only for a takeaway I'm afraid.
Paul M . 2014-11-18
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My family and I went for a meal here and couldn't believe how reasonably priced the food was 3 courses for £9 ,the food was gorgeous, the service quick and friendly so I would highly recommend if you want to go out for a meal but don't have a lot of cash to spare to go eat here you will not be disappointed
Susan G . 2014-11-05
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A very good restaurant with an extensive menu. The owner who is the chef can cook for you any dish you like which is not on the menu and I like beef in yellow bean sauce
gasman077 . 2014-10-18
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For 8 years I have been visiting this Chinese take-away (my husband for a lot longer) & I don't intend to stray from it any time soon.It is a very popular & busy take-away with a usual 15 minute wait for our food (usually on a Saturday night). I have tried many dishes from Marerosa including Chicken Curry, Chicken Maryland, Beef Chow Mein & Chicken Omelette (didn't realise how much I liked chicken!) & they haven't let me down once. The food is very tasty & comes in generous portions. What I love is that the curry isn't too burny on the tongue & the gravy isn't too thick or overbearing. They also throw in free prawn crackers with your order.The staff have always been polite & friendly any time I have been there & the phone never seems to stop ringing. There is a little seating area that would seat a maximum of 6 people with a little further standing room if needs be. There is also a tv so you don't even notice 15 minutes passing when you are watching some prime-time shows. There are some parking lay-bys outside the restaurant/take-away & across the road but are usually very busy. The closest carpark is the Ulsterbus Park & Ride just across the road or else the Abbey Street West car park further up the street.I would recommend Marerosa for the extensive range of tasty food they have on offer & generous portions they serve.
Original T-Bird . 2014-10-12
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An old favourite but still producing high quality Cantones food and if required will create any variation to suit your palate if you ask from either Lynn or Bobby.Surprisingly good wine list all in all a great venue for that early evening taste of the Orient
Brian R . 2014-08-18
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3 days later i am still waiting for my takeaway to arrive. I am starving hurry up! 1 chicken fried rice, 2 pepperoni pizzas, 1 chicken goulash and a 2ltr coke
Crowcrow2014 . 2014-07-07
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They said 45 mins for delivery, 2 hours later still waiting. Rang 3 times, an excuse each time. Cancelled the order: shocking.
saza50 . 2014-04-13
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Went for high tea with family on a Monday night, Food was great value, 3 courses for £7 and of excellent quality. No atmosphere as only 1 other person there and very cold, kept coats on even when eating the curry!!
notimpressed61 . 2013-03-28
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Ordered take away 19.15 told 45 mins, thought ok no problem, 20.00 still not arrived phoned 20.50, oh it's on it's way ( bit like when u ring a taxi!) said f not here by 21.00 ( 1hr n 45 mins!) don't bother!! Now, for being on its way at 20.50 some idiot rings door bell at 21.30 (2 n half hrs later!) with meal, he got bit narky as to why I didn't want it, lol! Imagine!!!!! So moral of story stick to the Phoenix!!!!!!!!!!
Debra G . 2013-02-10
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Good Chinese in a excellent location in Bangor. The food is of a very high standard. The special high tea menu is excellent value for money. Glass of wine or soft drink , starter, main with chips or rice and then the option of coffee or a choice of ice cream / apple pie or banana fritter all for £9.50.The staff are very friendly and remember a face once you have been a few times. The service is quick and it is usually no problem to turn up with out booking a table, the staff always accommodate .
Sangus1012 . 2013-01-16
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Wonderful food - SO so cheap early high tea menu. fabulous.3 courses & glass of wine or soft drink - been twice in October.
chips123 . 2012-10-31
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This is my favourite Chinese restaurant in Bangor. Good decor, quiet and great friendly service. They will cook what you ask them for even if it is not on the menu. Good reasonably priced wine list. We visit approximately twice a month.
Observor B . 2011-10-25
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Nice Quiet restuarant, good service
. 2008-03-04
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9 Opinions
I ordered duck and pancakes which as everyone knows is served with cucumber and spring onions. When I got my delivery it was cucumber and raw sliced white onion. I rang to complain and the chef told me they serve it that way all the time because they have no spring onions! I told the girl I wanted a refund and they could collect the food but she said there were no managers on duty so the chef was in charge - he said no refund because we serve it all the time with raw white onion. JOKE of a place - never again! Don’t order from here!
19 Opinions
My family has been ordering from Phoenix for at least 10 years. We will never order again. Recently the food has not been up to standard and today it was so disappointing. It is sad that such a well established restaurant has come to this.
2018 Opinions
Bangor eats order. Chicken in the curry was slimy and chicken balls a bit pink in the middle. Don't think I'd risk ordering again. Very disappointed considering the order was over 30 quid.