Manor Parc Hotel in Cardiff

Room: the room was beautiful. We stayed in the Venetian suite, which was spacious and clean. The bed was very comfy and they had extra pillows in the wardrobe, if like me you can be a bit particular about pillows. The ensuite had a bath and shower. The shower water pressure was brilliant and the bath was a good size. Dining: the food looked lovely. For main we had the herb crusted lamb. This includes two small pieces of lamb, they were sadly very well cooked and very herb crusted - not to my taste. With so many good places to eat in the local area the food was a bit of a let down, especially considering the price. We were one of only two tables dining, so not much of an atmosphere either. This was unfortunately further impacted but the staff busily setting up for breakfast around us. As someone with sound sensitivities, the clattering of cutlery and sound of mugs being placed on plates was very off putting. Service: the front of house gentleman on arrival was very warm and friendly. As we're the bar and waiting staff. The service we experienced during the Saturday day could not be faulted. Room service is only available until 8:45pm and the bar is closed at 10pm. There is a lovely lounge area, where my husband and I sat, enjoying being able to sip nice wine (good selection here) and talk without the interruption of children. However, the night staff member was a stark contract to the friendliness of the staff we had previously encountered. I can only describe him as hostile. Another guest had returned from a function and asked if they could get some crisps or nuts. He sighed rolled his eyes and made it very clear she was in convincing him. He took a large jar of nuts from the bar and then returned with a small bowl with a few in. She asked if she could have more and was met with a sharp no, before he left the area. A few minutes later he returned, the other guest had gone to their room, he then rather sternly stated to us, from the door way that he was turning the lights off and locking the lounge area at 11. We went out to smoke at 10:35 to return a few minutes later to the lights off, doors locked. I felt like a teenager sneaking home. Just like that we are banished to our room. As a base to explore the area this hotel offers comfortable rooms and a good location. The breakfast was good (the poached egg was perfectly done). However, I wouldn't recommend staying here for the experience of the venue. I had wanted to visit for a while, thus we went for a birthday treat but I won't be rushing back.

Had a really lovely stay at this hotel. Whilst it's only around 15 mins drive from the City centre it’s in such a peaceful spot, surrounded by trees and fields (even some sheep!), which made it feel like a proper escape. The hotel itself is beautiful, well-kept, and super clean. The rooms are a great size, spotless, and have everything you need, tea and coffee facilities, an iron and board, and a really nice, spacious bathroom with a great shower. The dining room is elegant, and the whole place has a lot of charm. Breakfast was amazing with quality ingredients, including delicious Welsh bacon and sausages. There’s plenty of parking, and the staff were friendly and helpful. It was a really comfortable stay, and I’d definitely come back. Only a couple of small things: a towel hook near the shower would be handy, the mattresses were a bit firmer than I’d like, and it would be nice to have a little welcome sheet in the room with info like breakfast times and the WiFi password. Overall, a fantastic stay—highly recommend!

Having just held a celebration of life for my late partner there I would definitely recommend the Manor Parc. The staff were attentive and polite and the food was excellent. Nothing was too much trouble and it is so convenient being so close to the crematorium.

Very good service after a nearby funeral

We had Sunday lunch, 8 of us the food was very good and the service excellent

The room was great, clean and spacious for one person. Price was very affordable for what they offer. A la carte breakfast included in every room rate which is amazing and delicious. Staff were very friendly and welcoming, especially Mario who was helping me out through and through with a great attitude. Highly recommend for anyone looking for an affordable good quality hotel.

Very good dining experience, friendly welcoming and a great menu

What do you think? Was due to have a baby shower here today. Paid for everyone 23 of us to have afternoon tea. Due to circumstances under our control. Baby shower couldn’t go ahead. The hotel was able to provide the afternoon tea in takeaway foiled cartons. This is what we got for two people cost of £53. Not much. To be honest been to a few afternoons tea events and had much more food. Very poor. I wouldn’t recommend. But what do you think? See the photo. Remember this is for two people.

Unfortunately we were dropped off at the wrong location due to an incompetent taxi firm but that’s another story. Upon entering this hotel and realising we were indeed at the wrong venue we were met with the most warm and understand hospitality. We were made to feel so welcome at this venue whilst we tried to rectify the predicament we had been left in. Our short time at the venue and the service we received has meant we will definitely be returning.

Went for my mother in laws birthday. Food was very good. The service was exceptional. Would highly recommend and would book again

Tasty food, great staff, and a lovely experience. Had an absolutely brilliant time in the manor parc hotel, had great food and would return again!

Sunday lunch with the family. Service is very over powering with too many staff on top of you when serving the table food. Very uncomfortable feeling. Food is bland. Baby potatoes hard , not enjoyable. Suggest pee's and mash! ( at a cost understandably) Roast potatoes very chewy and feel and taste like they've been finished off deep fat frier. Deserts bland with lack of texture and taste. Sadly its a no no from the family .

Had a lovely afternoon tea for my daughters hen today. Food was very good. Staff so attentive and welcoming. Thank you.

This will be second time at the manor Parc Wonderful location and lovely hotel.. The staff are spot on

Highly recommend this place the food is spot on hats off to the chef here 👌

Really enjoyed going here. Beautiful food and stunning grounds. X

Staff very good service very good

Visited today for a celebration of life event. Lovely setting, well presented. Service was good, food nice especially the freshly in cooked scones with jam and cream. Didn’t stay here or have dinner but will definitely revisit one day.

A lovely hotel, with friendly staff, good rooms and lovely food. Felt very at home here from the moment I parked up in the car park.

Went for a funeral well served good selection of food

My second time here and it didn't disappoint. Lovely hotel in nice setting. Super friendly staff and a lovely breakfast. All at a sensible price. Couldn't be happier and will definitely be back, thankyou

Lovely hotel. Clean and good decor. Very spacious rooms. No lift, to upper floors so may not be good for wheelchairs but there is disability parking and accessible entrance. Staff very attentive and courteous. Small bar serving bar snacks and a restaurant. Limited choice of food for vegetarians.

Great experience 👍🏾 would definitely stay again

A brilliant hotel where one can enjoy comfort and service from bygone days. The staff are tremendous.

Was at Manor Park for my brother in laws funeral, no table was kept for immediate family, for the cost of the food it was disappointing to say the least, drinks were expensive and we thought the staff were not very professional. Would not use them again.

My daughter was married here on 25th May we had a wonderful day staff couldn't do enough for us food was amazing would highly recommend x

Got married here in 2019. It was wonderful. The venue is fantastic as well as the service and the food. Staff (Mario, Stuart or Vicky) has been incredible and they were so accommodating to my French family. We often come back for lunch and we are always fantastically received. Cannot recommend Manor Parc enough.

Went there for a wonderful wedding. Staff very friendly and efficient. Food excellent. A great day and very pleased for the beautiful couple.

My favourite place to visit when I come to see my family who live in Cardiff. The food is fantastic and the service is second to none. The staff are always considerate of my elderly parents, making it a special place to come. Thank you Manor Parc for always making it an enjoyable occasion.

Just amazing, couldn't ask for more 👍

I stayed at the Manor Parc for 2 nights. The food was unbelievable, beautiful rooms as well as being very clean. I will definitely be returning as the scenery/grounds is just spectacular. Service was 10/10, staff were lovely and very welcoming. As mentioned, I will be returning as soon as possible!!

Had a weekend break with my wife. Dinner service afternoon tea and hotel room was perfect. Couldn’t have asked for better service from all staff and management would 100% recommend to anyone. Fantastic!!!

We had my mother's celebration of life here and it was wonderful. Good value for money and the staff were so kind and couldn't do enough for us. The food was excellent and the venue beautiful. I had taken my Mum here on several occasions for Sunday lunch and she always enjoyed the food and atmosphere. It's a fabulous place and very welcoming.

The buffet was stale! I felt the staff couldn't wait for us to go! Standards have stopped dramatically from previously good experienced I've had at this establishment!

AVOID ! AVOID ! AVOID ! Had to cancel a booking due to some extenuating circumstances and tried (in vain) to get some sort of reimbursement on my 1 room 1 night fee of £180 , but Vicky (who answered my call) wriggled like a snake around the stone cold "WE DONT REFUND" well I'm sure the bad review will cost you more than that. Foolish people and policies. Rude rude staff. UPDATE after sarcastic reply to my genuine review. Going by some of your other previous customer reviews (wish I had read before hand) The food is shocking, the prices are shocking , the cleanliness is also something to be desired.Customer services is non- existent ( just read some of the replies to customer reviews , immature and very unprofessional ) Maybe the hospitality sector is not for you.

Attended a celebration of life, after attending a funeral, lovely calm surroundings, lovely buffet and hot tea or coffee, polite friendly staff and so helpful, the room was large and very clean, the toilets were also clean and tidy

I've just spoken to the manager of the Manor Park who has got to be one of the rudest people I have spoken to. My father died last week and I'm trying to organise a wake. Many people at the wake are vegan including my mother he has just refused to offer half the buffet as vegan and told me I have. a vegan agenda! Disgusting behaviour, especially towards a recently bereaved person who is trying to organise a funeral. They get one star because they answered the phone. Other than that zero customer service!

Funeral tea. Very efficient and helpful.

Had afternoon tea here with family, service and food was great but coffee was cold