Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Opinions
Food was excellent and staff was lovley very well prepared place would give it more stars if I could excellent place x
Linzy G . 2023-09-23
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We have tried so many different Chinese’s over the past few years and this has been by far the worst one! I have never had food as awfully bland as this and the service response was atrocious! We ordered £46 worth of food for 4 people and majority of it has gone in the bin, despite still being starving! The first lady on the phone when ordering was pleasant and the food was delivered within an hour. On arrival, we opened our salt and pepper box and were appalled on the portion size for £8! Followed by the empty rattling box of anemic ‘crispy shredded beef’ that shocked us how empty it was and what a strange colour it was too. When opening the curry sauce to pour- it was cold and wasn’t even pourable, which looked extremely unappetising. We heated it up to try and make it hotter and runnier but it made no difference. We plated it up and sat down ready to eat the food we’d been looking forward to all day. I have never known a whole meal be so bland! The lumpy solid curry sauce, soggy spring rolls, dry chicken chowmein and even egg fried rice tasted of nothingness and not how a Chinese should do! The only thing that was edible were the wings and ribs. We ended up chucking majority of the £46 worth of food which we were absolutely gutted about! We rang the Chinese to give feedback and the man on the phone asked if we wanted food in return, which we didn’t want after that experience. We then spoke to another man on the phone (either the manager or chef we think) who was extremely rude. He refused to do anything about it or even apologise unless we got the food out of the bin and took it to them that night so he could ‘assess it’. We will definitely not be returning due to extremely tasteless food, small portions and bad customer service!
Lpudsey . 2022-07-31
MORE AT TripAdvisor
It's a nice food. We always ordering there and never had bad dish. The delivery is efficient and food is warm and nice
Natalia N . 2021-10-13
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All bland, a shadow of what it should have been. Only the prawn crackers had any taste. Waste of calories. Nice people though.
Steve H . 2020-09-19
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I use mandarin house pretty regularly, it has an extensive menu with a handful of bits and pieces that you don’t see elsewhere such as Japanese udon. I’ve tried quite a few different things on the menu, and generally enjoyed most of it. Recommend the udon and beef in honey spicy sauce.
Michael B . 2020-03-28
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chicken was raw inside wasn’t happy at all, will not be eating it again. Disappointed as people I know normally order from here
166melon . 2020-02-15
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87 Opinions
This is our go to Chinese, it's delicious. Everything we have is perfect. Never have a problem!!! Very fast delivery the food is always piping hot and fresh. 5 stars if I could give more I would. Thank you for being so consistent and the delivery staff are lovely
131 Opinions
Best Chinese food ever. You get loads also. Shame thy do not do a delivery service 😥
43 Opinions
Amazing food, service and fast delivery time perfect for the family takeaway would recommend go to place
177 Opinions
Used to love this place but it's gone right downhill. Food very dry, rude staff, clearly don't care about allergies after sending the wrong order then having a go at us despite it being their error. Much nicer takeaways in local area we use instead now.