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4.5

Based on 1.438 opinions finded in 2 websites

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Nº 106 in 502 in Ipswich

Nº 2 of 4 Brasserie in Ipswich

CUSTOMERS TALK ABOUT DISHES WITH..turkeyprawnsmeatladylambchickencookedfishpaymustroundricesaladchopstender

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My colleagues, friends and I always love to go to this restaurant to celebrate birthdays and special occassion. They have good food, however we will not come back again for the CUSTOMER SERVICE that we had. It was my leaving do. I reserved a table and made a deposit for 12 people (£10/person), unfortunately 8 people only arrived as people were sick (we are all nurses from the hospital). Even though we consumed food that was good for 12 people and the restaurant was not as full on that night, they charged us £40 for the people who did not come in and said that it was for the reservation. My colleagues spoke to the manager, who was resistant and argumentative, saying that the deposit cannot be refunded or used for people who did not attend. Hence, they will be keeping it. It was quite a long discussion until one of my senior colleagues spoke to him, and gave back our deposit. The waitresses were rude and not understanding either, after the discussion happened they did not stop badgering me about the deposit. One waitress apologised to her friend’s friend, who is one of my colleagues, however she did not stop talking and staring until I left. I had a wonderful and memorable dinner with my colleagues, however it ended up badly on how we got treated on this restaurant when a problem arised.

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John Paul Lorico . 2024-11-10

MORE AT Google

Very good restaurant I felt at home thank you for everything Missing this restaurant and the friendly Mehmet

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Sami Aissaoui . 2024-10-29

MORE AT Google

First time going here great food . Staff were friendly , first in but got busy as the time went by , highly recommended would go again when in the area .👍

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Mark polley . 2024-10-21

MORE AT Google

Great food! The steak was the best I've had in a long time, the chicken Shish was perfect for my hungry boys and the wife thoroughly enjoyed the prawns. The service is attentive and the allergy awareness is good. Parking outside in the lay by is free after 5.30pm. Fantastic little restaurant.

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Ollie Jones . 2024-10-17

MORE AT Google

Juicy meat, delish and big servings! They are also on other takeaway apps so you can have your cravings in the comfort of your homes.

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Quincy Quain Myrr Quimosing . 2024-10-15

MORE AT Google

Great food, friendly staff. Only marked down for atmosphere as it was a weekday and we we ere the only ones in the restaurant :-)

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Aid Cooper . 2024-09-28

MORE AT Google

Beautiful, tasty food. Staff friendly and attentive but not in your face. Am happy to recommend this restaurant.

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Roland Chesney . 2024-09-21

MORE AT Google

Moved from London to Ipswich not long ago, our neighbor recommended Mahzen and I’m glad we did give it a shot. We only had a takeout (2 mix kebab) for 3 people, at the and we couldn’t finish it all. It was amazing, cooked to perfection, really good quality meat, the lamb was so tender 🤤 that no teeth were needed to chew it. Reasonably priced. To be honest better than many Turkish restaurants in Green Lanes London, trust me I’ve must have tried them all. Looking forward to try a seat down meal soon. 💪💪

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luca c . 2024-09-21

MORE AT Google

Found this restaurant on trip advisor to coincide with a couples trip to Ipswich. Mahzan did not disappoint. It tasted like I was back in Olu Deniz eating traditional Turkish food. Well done keep up the good work.

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dave . 2024-09-18

MORE AT TripAdvisor

My visitors to Ipswich wanted to take me out for a meal, and I suggested the Mahzeen. They weren't disappointed. Reasonably priced, fabulous food,nice decor, and a polite, friendly vibe. What more can you ask for ? .Well, maybe a reminder of great holidays in Turkey. It's totally authentic and a quality place.

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Mary Jeffries . 2024-09-09

MORE AT Google

The food was amazing as always, we thoroughly enjoyed our evening here. If you have not been, we highly recommend that you book. The atmosphere was tranquil, music was of good taste and not overbearing. The service was second to none. Top-quality drinks and desserts too. The meze is amazing, the mixed kebab is also amazing. X

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Nakita Hartman . 2024-09-08

MORE AT Google

The food is delicious. You can't say better than that.

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Angela E . 2024-08-25

MORE AT Google

OMG! The best, best Turkish food we’ve ever had! The Guvec, king prawns to die for, and the barbecued sea bass were absolutely incredible! Chef’s spices on the sea bass were subtle, yet distinctive and totally memorable! We’re coming back to Ipswich and we’ll definitely be eating here again! Recommend 💯!!!

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PhilT_ Zee . 2024-08-17

MORE AT Google

5/5 food is always fantastic, staff are attentive and friendly. Regularly eat here either with colleagues or customers. Platers for large party’s are impressive as are the mez side dishes

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hazyfantasie . 2024-08-11

MORE AT TripAdvisor

Fantastic food with great service. Table for x7 for family get together. Very pleased

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Mark Green . 2024-08-07

MORE AT Google

Great quality Turkish food and a good selection on the menu. Highly recommended. If you order chips then ask the waitress to tell the chef not to put salt on them. My chips arrived with far to much salt already on them. There's salt on the table and it should be left to the customer to apply their own amount of salt. Chef, please don't put salt on the chips, how can you assume your customer even wants salt on them?

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Tony Mack . 2024-08-03

MORE AT Google

Good food and friendly staff, highly recommend it 😊

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Veronica Elena . 2024-08-03

MORE AT Google

Excellent food!! I ate at the restaurant few times, food, staff and atmosphere were very good. I ordered a collection for an event at home. The food was amazing, all platters were so nice prepared and packed for collection. Very content.

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Maddie Iulia . 2024-07-21

MORE AT Google

The food is nice but it’s too expensive, you don’t really get a lot for what you have to pay. The sharing platter is £80 and you pretty much pay for salad and rice, it was ok but won’t be going back.

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MeMoo . 2024-07-14

MORE AT Google

I don’t very often write bad reviews but I felt this was necessary to warn others. The menu clearly shows what symbol means a dish contains gluten - fortunately I double checked and it was only my 3rd choice of dish (all free from the symbol) that I could actually eat. Do not trust the menu!!! Secondly the service was very slow despite having very few customers. Thirdly one of our mains courses was forgotten which wasn’t good on a family celebratory meal. What food we did have was fine. I can’t remember the last time I didn’t leave a tip but I really couldn’t bring myself to do so.

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sueborwicknicol . 2024-07-08

MORE AT TripAdvisor

Excellent food and great service. S/O Kerry has always managed to accommodate us when in Ipswich

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Kally Bisla . 2024-07-06

MORE AT Google

First time visit, food was really good, and lots of it. Good value for money.

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andy morss . 2024-07-06

MORE AT Google

Amazing food , restaurant and staff . Great value for money. Will be back soon 😁

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Laura Norman . 2024-06-27

MORE AT Google

Have been going over the last 6 odd years since it opened. I expect things to get expensive over time but I am not prepared to get less and less as well. Next they will be charging for salt and pepper. Why start charging for condiments that went with the meat and salad such a the salsa or the mayo dip. The food is still quality and tasty but can’t believe that they would skimp on bread and sell old bread. Most of the flat bread we had was rock hard along one edge.. will think twice about going there again

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Roger Simms BT . 2024-06-04

MORE AT Google

Discovered this restaurant by accident walking to work and decided to book at the weekend. Was very busy but the staff were incredibly efficient and we were seated and served quickly. The food was absolutely delicious and generous portions. Will definitely have to go back as the menu has so many tasty options.

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Rachel Caldwell . 2024-06-02

MORE AT Google

Lovely Turkish bbq. Good fetoush, lovely mixed meat platter. Decent hummus. Good flatbread. Good borek. Didn't have dessert.

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Busker999 . 2024-06-02

MORE AT TripAdvisor

The best food and service and ambiance . But the wine sauvignong blanc from south Africa was APALLING really poor quality at 26£+ a bottle I mean seriously?? I mentioned it to guy at desk he just smiled me away . Dreadful wine but lovely food !!

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Tim Hardy . 2024-05-31

MORE AT Google

Really enjoyable food, food brought to table with not a long wait.

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Andrea Jane Lamb . 2024-05-16

MORE AT Google

Warra fantastic restaurant! Very tasty food and excellent service. Quite busy for a Thursday so lucky to get in!

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Michael Lumsdon . 2024-05-08

MORE AT Google

This was my first trip to Mahzen Barbeque Restaurant and Meze Bar. It was absolutely amazing! The food was outstanding and beautifully presented on the plate. The portion sizes were generous and the staff were friendly and helpful. The decor within the restaurant was really nice and the whole place was very clean. I would highly recommend this restaurant to everyone. You will not be disappointed.

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Mummy Caz . 2024-04-30

MORE AT TripAdvisor

Fabulous restaurant, excellent efficient service and fabulous food. Really is th e best Turkish restaurant we have ever visited

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Lisa A . 2024-04-28

MORE AT TripAdvisor

Really tasty food, friendly staff and great service. Highly recommended A+++

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Martin Foxton . 2024-04-14

MORE AT Google

Amazing food, attentive staff and a lovely vibe about the place

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KIRSTY MAYERS . 2024-04-13

MORE AT Google

Absolutely amazing all round. The waitress was very warm and friendly.We had the hot meze for 2 which was enough for the 3 of us. The food was so tasty and flavoursome. Thank you ,can't wait to come again.

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Alison Curtis . 2024-04-09

MORE AT Google

Walking thru town and found this spot while learning some of its history and let me tell you this food was DELICIOUS and had quick service I recommend the meal for 6 great price more than what you pay for

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Lawanda Collick . 2024-04-08

MORE AT Google

We wanted a meal before an event at the nearby Uni and found that Mahzen is highly rated on Trip Advisor. The rating is well deserved as we enjoyed some great cooking, excellent service in a good atmosphere and a bill that didn't break the bank. If you are meat eaters, the sharing platter is delicious with plenty of chicken lamb and more served with an excellent salad and tasty grains. Strongly recommend a visit of you are anywhere near Ipswich Waterfront.

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JohnBrassey . 2024-04-06

MORE AT TripAdvisor

The food is amazing & very tasty 😋 we had dinner here today. Put it this way Ipswich is very lucky to have such an amazing place on its doorstep and Turkish wine was fantastic😀 Staff 5 stars 🌟 Food 5 stars 🌟 Atmosphere 5 stars 🌟

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Jenny G . 2024-04-02

MORE AT Google

Enjoyed the meal, had Lamb. Service was really good. Ordered rice with my meal, got bulga wheat, not sure that's rice. I would have liked rice. Should say bulga wheat on the menu not rice. Overall a really great meal, the taste was divine.

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Steve Eades . 2024-03-31

MORE AT Google

Had lovely meal last night , food was excellent and great service , one of my favourite places to eat locally. .

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Michael Manning . 2024-03-31

MORE AT Google

Absolutely lovely visit for lunch with family. Amazing food, good value for money, ambient atmosphere and attentive staff. Thank you!!!🥰💚

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Eloise S . 2024-03-30

MORE AT TripAdvisor

Great food, amazing ambiance, great selection of drinks. Mahzen is a gem in Ipswich. We parked at Duke St car park which was a 2 minute walk away from the restaurant. Highly recommend the chicken pirzola and the lamb shish. Huge portions too!

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Ami Fletcher . 2024-03-06

MORE AT Google

Lovely Turkish grub.. very large portion as well.. we got the £24.95 mixed platter and also Humus which was enough for 2 people.. great taste, great service and the waitress was very helpful as well.. would definitely recommend.

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K Singh . 2024-02-24

MORE AT Google

Amazing place , and staff … good atmosphere and great food . Would throughly recommend.

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Lee Copsey . 2024-02-11

MORE AT Google

Thoroughly enjoyed our meal here booked again for the 24th Feb with my friends 😍

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Julie Martin . 2024-02-09

MORE AT Google

We took dad to mahzen for his 70th birthday food was amazing staff were amazing and the atmosphere was the best, we sung happy birthday and the whole restaurant applauded him which was very moving as we almost lost dad to a heart attack in aug 2023! Thank you for a great evening, we travelled from London to Ipswich for the night too! Highly recommend this restaurant!

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Jacqueline Sherwood . 2024-01-21

MORE AT Google

We went to Mahzen last night and we were a large group. I can't recommend this restaurant enough from start to finish the experience was fantastic. The food was incredible huge portions and a wide variety. The service was also very good! Considering we were a large group everything ran smoothly we didn't have to wait for long periods they are a very organised team.

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bridiemullins88 . 2024-01-07

MORE AT TripAdvisor

I had dinner with my boyfriend at this restaurant. Good atmosphere, relaxing music, nice interior, fast service, and delicious food, except for the strong tasting cheesecake. It is one of the best Turkish restaurants.

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надежда диденко . 2023-12-24

MORE AT Google

Great meal. Excellent Friendly staff.

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Graham Wilsher . 2023-12-19

MORE AT Google

Great food, quality hot meze and shashlick lamb and chicken great. Lovelly soft lamb. Good service. Recommend.

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Steven Adcock . 2023-12-16

MORE AT Google

I came here a few weeks ago with my work team. I had the swordfish, it was amazing! Lots of choice on the menu. Cater well for those who are gluten free/vegan as well! Those who are driving will need to pay to park in the car park across the road.

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Gemma Louise . 2023-12-14

MORE AT Google

I recently dined at Mahzen in Ipswich and had an overall delightful experience. Positive Aspects: A Delight for Meat Lovers: The food is a haven for meat lovers. The menu boasts a variety of delectable options that are sure to satisfy even the most discerning palates. Exceptional Service: The service provided by the attentive staff, particularly the lady whose name was Deymante (all staff amazing), was commendable. Their friendly prompt assistance added to the overall positive dining experience. Convenient Parking: One notable convenience is the ample parking space located just opposite the restaurant. This makes it hassle-free for patrons to find parking, a rare gem in the dining scene. Inviting Atmosphere: The restaurant's ambiance is warm and welcoming, creating a pleasant environment for diners. The bright saloon adds a refreshing touch to the overall atmosphere. Areas for Improvement: Pricier Dining Experience: While the dining experience at Mahzen is undeniably enjoyable, it leans toward the higher end in terms of cost. However, the quality of the food and service does make it worth the expense. Booking in Advance Advisable: I observed that nearly all tables were booked, highlighting the restaurant's popularity. To avoid disappointment, I recommend making a reservation in advance, especially during peak hours. In conclusion, Mahzen offers a delightful journey, particularly for those who appreciate quality meat dishes. Despite being a bit on the expensive side, the overall experience, from the tasty cuisine to the attentive service, justifies the cost. Don't forget to secure your table in advance to make the most of your visit😉.

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Mehdi Shafiee . 2023-12-13

MORE AT Google

I absolutely loved the bbq meat and other Turkish dishes. Try any of their bbq dishes and they're excellent.

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Sohaib Ahsan . 2023-11-03

MORE AT Google

First time eating here and it was amazing would definitely recommend to anyone who’s never been before. Will definitely be coming back! Lovely staff as well.

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Ed Onur . 2023-10-28

MORE AT Google

Lovely tasty food , generous portions , staff were so friendly ,we will definitely be returning, don’t recommend too many restaurants but this one I will

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Travel7981 . 2023-10-28

MORE AT TripAdvisor

Visited Mahzen in Ipswich and was thoroughly impressed. The lamb beyti was incredibly delicious and the waitresses were so helpful and attentive. Highly recommend for anyone seeking authentic Turkish cuisine.

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Cabir TOPO . 2023-10-21

MORE AT Google

Had most fabulous meal here and service was great, would definitely recommend. We had not booked and luckily could be accommodated as even though mid week was busy. Will make sure we book ahead next time in the area.

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Jane C . 2023-10-20

MORE AT TripAdvisor

Pretty good but on the high end price wise.

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Paul Clack . 2023-10-14

MORE AT Google

Good service good food thank you

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Simeon Fulcher . 2023-10-06

MORE AT Google

I love this restaurant so much! Honestly, the meals are so yummy. Since I started living in Ipswich in July 2023 i have been to this restaurant 4 times and not single visit was disappointing. Suggestion - lamb chops or the mixed platter. So yum!

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Compass02546200790 . 2023-10-03

MORE AT TripAdvisor

got takeaway not impressed wont be odering again cold food no meat on ribs i could have cooked better myself

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L9083NJstephenf . 2023-09-29

MORE AT TripAdvisor

This was the perfect place for a dinner out the staff were very kind and friendly. The food was very good the menu had a good variety of food on the menu also would recommend the plater if you are trying to try Turkish food for the first time and this place was very good definitely recommend

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Nathan T . 2023-09-23

MORE AT TripAdvisor

Great food and large portions, if you like Turkish then this is the place to eat

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Sean Leary . 2023-09-21

MORE AT Google

I have been at the Mhazen restaurant for more than 3 times. The last time I was very unhappy with the service . The staf was looking around and needed to call more than 4 times to reach their attention. When I asked for the bill I received just a handwritten paper . Before we left, I asked a member of the staff to pack the food that was too much, and his response was to bring a plastic plate to pack it myself.

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Eri Djola . 2023-09-12

MORE AT Google

Great tasting food and very friendly staff. It was a relaxing lunch out with friends. The decor is also really fresh and vibrant.

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Candice Jackson . 2023-09-10

MORE AT Google

Great food , friendly staff , highly recommended it for a lovely dinner.

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Irina Ionela Cernat (IpswichImmaculateCleaning) . 2023-09-09

MORE AT Google

Delightful dining experience beautifully presented food discrete attentive serving staff

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Lorraine Phillips . 2023-09-07

MORE AT Google

AMAZING FAB SERVICE FAB FOOD FAB STAFF GREAT VIBE DEFO WILL B BCK A+++++++*+

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Bex Snape . 2023-09-04

MORE AT Google

It is a fantastic restaurant with helpful friendly staff. The food is delicious, tender jumbo calamari to start, and then a shared mixed platter of kebabs for four people. The meat is top quality and tender with masses of bulghar wheat and salad. The platter saves you £5 per person than if ordered individually. Well worth a visit if you like barbecued meat, we will be going back there soon.

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Jeremy Osborne . 2023-09-03

MORE AT Google

Absolutely lovely atmosphere, brilliant staff and delicious food, highly recommend

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tina jackson . 2023-09-03

MORE AT Google

We did not know what to expect as we had not been as a family to a Turkish restaurant for a long time but we were not disappointed. The food was amazing. The waitress did give us some guidance which was very helpful. She also said that they were not focused on spice but flavour and she was not kidding. All our food was so amazing. You get what you pay for and I would have no hesitation in paying for this quality of food. Do not scrimp on portions neither very generous. We would without doubt recommend this restaurant.

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Steve W . 2023-08-26

MORE AT TripAdvisor

Nice authentic interior sets the mood as does the smell of the open bbq. The manager was polite and friendly and able to accommodate us as a walk-in (wasn't a busy night of the week). Food was very nice, although a shame that you could not mix hot & cold dishes on plater. Main dishes were of a generous size and very good. Not sure if there was a choice to swap out the bugler wheat side for rice or fries (would have been good to have had that clear). Staff friendly, only downside was having a large group placed so close to a couple when other tables were available, it did impinge on dinning space, and there were a number of items unavailable on the drinks and food menu. That said lovely meal and would go back.

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Moirg . 2023-08-16

MORE AT TripAdvisor

Great food reasonable price. Went midweek not local as away for a few days would definitely go again

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david tidy . 2023-08-04

MORE AT Google

Went on a Tuesday night, good thing we booked. It was full. Great food and good service

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Martyn Rouse . 2023-08-03

MORE AT Google

Great food! The restaurant is rather small though, and can be quite noisy at busy times. That said, I'm actually going back for my wedding anniversary next week 😀

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James Wheatley . 2023-07-15

MORE AT Google

OMG! Food was delicious.. well presented, ready quickly. Hot. Thoroughly enjoyed every mouthful..

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Wendy Thomas . 2023-07-05

MORE AT Google

My take away bag split on the way home. It should be obvious to anybody with a brain that the cheap paper bag will split. The person who orders the bags must have a brain the size of a pea. I don’t know how good the food was as it went all over the floor but it looked rubbish.

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Curiosity709144 . 2023-07-04

MORE AT TripAdvisor

Absolutely fantastic food, so tasty and flavourful, the portions were a great size. Lovely service from the staff. Will definitely be back here!

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Cait Bean . 2023-07-04

MORE AT Google

Awesome place and awesome food, cannot fault it at all

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Stuart McDonald . 2023-07-03

MORE AT Google

Great and friendly service, fresh and delicious food. The best Turkish restaurant in Ipswich.

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Bogo . 2023-06-26

MORE AT Google

Excellant food enjoyed by everyone on our table , all well travelled who said it was the best meal that they had had for a long time.

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Helen Wilce . 2023-06-18

MORE AT Google

Greeted by a lovely welcome and had a fantastic Meze...tasty, well presented and great value....thanks for great evening. Simon, Clare and Isaac

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simonhG5510ZH . 2023-06-18

MORE AT TripAdvisor

Excellent food and service. We ate quite early so not many customers.

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Phil Willis . 2023-06-16

MORE AT Google

The food is great and everything was lovely at our visit. Friendly staff and pretty place

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Mihaela Zavate . 2023-06-10

MORE AT Google

Family birthday bash at the weekend - fab food - this restaurant does not disappoint - very high standards

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Mae West . 2023-06-07

MORE AT Google

You know when you love the flavours in your mouth that you just can't stop.... you'll have it in this place! Serious food gasm!! First time here and really impressed. Excellent food and im a very happy customer. Don't stop what your doing guys!

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Parys Hatchard . 2023-06-07

MORE AT Google

Delicious food and great service

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Gloria Williams . 2023-06-06

MORE AT Google

Expensive but nice. Meal wasn't biggest but was enough

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Norris Maul . 2023-05-13

MORE AT Google

No vegan mains for a dairy intolerant vegetarian. Wait staff we’re polite and seemingly helpful but kitchen staff not interested in accommodating special dietary requirements. They removed the cheese from the vegetable kebab and left off the butter based dressing, which was appreciated. But the veg were basically flamed-grilled to oblivion. Really when your only dining option is the very average falafel and hummus starter the better choice is to stay away. Like a previous reviewer, I’d tried messaging the restaurant two weeks before our booking but never received a response. This should have been enough of an indication.

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Sian S . 2023-04-30

MORE AT TripAdvisor

April 2023 It was a quiet mid week evening out with my son. His choice of restaurant and very pleased with it. He paid too, so even better!

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John Raffel . 2023-04-26

MORE AT Google

I hadn’t booked and walked in for a table for one. A table was immediately set for me and I ordered quickly. The food and drink arrived quickly and were beautifully presented and very well cooked indeed. The Chicken Shish kebab was truly delicious with a great salad, dipping sauces and lots of fab bread. It was probably the best Turkish BBQ I’ve had and would strongly recommend it to anyone. And the service was great too.

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David Richmond . 2023-04-18

MORE AT Google

Excellent meal,food was absolutely fantastic and service were amazing. Fitted us in at very short notice. Staff very polite and attentive. Definitely will return

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Lisa A . 2023-04-09

MORE AT TripAdvisor

Been here a few times now and always have a good meal. The food is fantastic and honestly we always over order! But they're happy to let you take away extras and the service in general is fab. I have no complaints here

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Abigail Mayes . 2023-04-08

MORE AT Google

Would recommend to anyone. Truly delicious food, excellent service and really chilled out atmosphere. I'm definitely going back, see you there.

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Christopher Abbott . 2023-04-02

MORE AT Google

Absolutely delighted with our meals. Generous portions, excellent flavours and very tender lamb. Will definitely be back

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467deliam . 2023-03-25

MORE AT TripAdvisor

A good Turkish restaurant. Enjoyed our Platter for 4 and two others had their own chicken Kebabs. Vine leaves and hummus were very good, as was the Merlot wine we chose. Nice surroundings. Worth a visit. Please be aware that there is an automatic service charge of 10% for tables of 5+.

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Jools . 2023-03-13

MORE AT Google

Pretty standard Turkish fare. Good flavours excellent salad, some of the bbq meats were a little dry. Meal for four with drinks and two desserts £112.

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John Primmer . 2023-03-11

MORE AT Google

Lovely meal with great service and company (we brought the latter with us)

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Ian Pulford . 2023-03-10

MORE AT Google

It's been a while since I'd been here but as per, I left full and happy with the food. Slight price increase since my previous visit but that's expected along with everything else in the world, waited a fair while for the main and the bill but that's about all I can quarrel about. Great food, portion sizes and well worthy of the value. Staff are a credit to the restaurant.

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tripleM22W7606IN . 2023-03-07

MORE AT TripAdvisor

Excellent food and very friendly.large portions of really tasty food

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Colin Exworth . 2023-03-07

MORE AT Google

Booked a table for 6 to celebrate a 40th birthday. 2 of the guests had intolerances. The guests emailed ahead to find out what they could have off the menu. No response to the email, so chased with a phone call. The woman who answered...

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CarlR1980 . 2023-03-05

MORE AT TripAdvisor

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Brasserie
outdoor_seating_73818takeaway_73818delivery_73818

I have been visiting this particular restaurant for years and it has always been good. Unfortunately this time I visited it was terrible. The restaurant has been declining for a while and this last visit on 27th October is likely to be my last one. When we got there I observed that the restaurant was only about 35% full. It was a Sunday evening and is to be expected. We were placed at a table and given menus. After about 15 minutes nobody had come back to even ask if we wanted drinks or to take our order. We went back to the main desk and asked to be moved to a different table stating that we were being forgotten. The staff said we weren't, it was just that a big table in the other end of the restaurant had been monopolising their time. I looked and this was only a table of 8 people - not exactly huge. Finally we were asked for our order, which was taken. We had been in the restaurant about 20 minutes by now. The restaurant was very cold and a lot of people were complaining. At one point the duty manager asked my wife to move so she could reach the temperature controls. Unbelievably these are located up high on a column. The manager had to reach them by standing on the seat! When done she didn't even wipe the seat where she had been standing, which was where my wife was originally sitting. We were given bowls for the salad bar. When I got there everything was very depleted. Some things had completely run out. All the sauces were empty. Appalling. We were then becoming acutely aware of the female chef standing at front of house. She was being loud, crashing around, talking constantly at full volume and flirting with other staff members. She was knocking back Red Bull like there was no tomorrow. I think she must have been on acid or something. It was making the atmosphere very uncomfortable. Even the other staff were complaining about her! After about another half an hour there was no sign of our meals. They again seemed to be concentrating solely on the 'big' table of 8. Food for this table was coming out sporadically and was being lined up on the counter for collection. Some of the plates were sitting there for at least 10 minutes with people walking past, the mad chef talking constantly and breathing all over them. I don't know about anyone else, but when a plate is ready I would expect it to be taken straight to the table. I was shocked. We were there for 50 minutes in total and this charade seemed never ending. By the end of it we were thoroughly pissed off with the atmosphere, staff attitude, lack of attention and having been there for 50 minutes with no sign of food in a restaurant that was only at 35% capacity. I also observed other customers being ignored in a similar manner. At this point we had had enough and got up and walked out. The staff weren't even apologetic - it was almost like they were glad to see the back of us. The whole experience was shocking. It was a Sunday evening and I get the impression that the staff didn't care and just wanted to get home. The salad bar being practically empty is also unacceptable - I expect to have the same level of service at any time of the week, as we are being charged the same amount regardless. The staff looked scruffy too. Many tables were not properly cleaned. This whole experience was dreadful and has completely put me off eating out. Shame on you Harvester - continue like this and you'll be out of business.