Based on 2.985 opinions finded in 2 websites
Based on 2.985 opinions finded in 2 websites
Nº 441 in 866 in Dudley
Nº 2 of 6 Other european cuisines in Dudley
Opinions
Lovely food Fran was absolutely amazing thank you
Lisa Green . 2025-01-11
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I was served by kirsty today who may I say was fantastic she was extremely friendly and helpful 😀 our food was hot and tasty, customer service was bang on along with the food. Such a happy friendly place to come and dine.
Rosie Williams . 2025-01-08
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Excellent service. The food was fantastic I had the slow roast beef with chips tonight I've had this before. I think it's my favorite meal there. The staff are very helpful and friendly. Will definitely be going there again.
Angela Thompson . 2025-01-08
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Morgan is so down to earth fabulous! Becks to always busy and hayley never stops
dale taylor . 2024-12-29
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Amazing service and bar staff polite and helpful
David Lancett . 2024-12-27
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Called in here with our grandson for lunch before he went home. I was told there was a wait on food so expected the wait to a certain extent. We both ordered all day breakfasts and the little one had chicken nuggets. When they eventually arrived he did eat most of his because he was hungry but ours wasn’t good at all. The sausage was greasy and tasted like the cheap frozen ones, the eggs were hard, the tomato and toast were burnt to the extent it just snapped apart. The only thing I eat was the bacon. I hadn’t got the energy to complain especially after listening to the table next to us having to complain about their meal. It’s been quite a while since we visited for more or less the same reason, we definitely won’t go back again.
Debbie486 . 2024-12-23
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Breakfast with Santa Food was amazing we had a really lovely morning thank you xxx
Sue Riley . 2024-12-21
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We have visited for our works Christmas lunch - fab food, great service and good value too! Storm Windows will be back again next year! Thank you to all The Lutley Oak staff. Merry Christmas.
Mitchell Reece . 2024-12-20
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Fancied a burger, was sadly the wrong choice. The burger itself was obviously a cheap processed frozen one that was “flame grilled” till chewy, wish id have said something but it was mega busy and I couldn’t be bothered at the time. Also had some boneless wings which were cooked till crispy throughout. Was a bit of a shame. ☹️
Richard . 2024-12-18
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Great range of drinks. Could do with John smiths and san Miguel back. Toilets are disgusting and need a refresh. Staff are friendly
Kevin P . 2024-12-17
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I had chicken mix and the chicken skewer wasnt cooked it was still pink inside so asked for another one and waitress was a bit rude about it, when fresh one came chicken still wasn't cooked properly so ended up not eating it. Didn't enjoy meal at all. First time of having bad meal there so was very disappointed this time.
hilary brant . 2024-12-16
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Awful quality of beer. Food was cheap and OK, although some bits of it were cold so maybe they need a new microwave.
Keith Pittaway . 2024-12-15
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The Breakfast with Santa was an amazing experience. The food was great and very reasonably priced and our 9 month old even got a little gift and a lovely chat with Santa. Thank you for a lovely morning!
Danny Bradley . 2024-12-14
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Amazing experience. Lovely staff, lovely food and santa was great!
Lorna Andrews . 2024-12-14
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Superb breakfast with Santa. Lovely staff and atmosphere as ever. Bonus we can take the dog 😍 My favourite pub to bring the children. Such a decent size breakfast for the price too.
Leah Bodin . 2024-12-14
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Breakfast with Santa was a great experience,lovely atmosphere n very friendly,Shona aleisha n Francesca were amazing,and compliments to the chef
Jayne Bradley . 2024-12-14
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Great spot for a few drinks, Great entertainment with the pool table and lovely customer service from the staff, kirsty who served us was exceptional
keira a . 2024-12-13
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Went a couple month ago with the woman, had a couple cheap bevs through a nice two for one deal and had some saucy ribs - onion rings were banging - all in all great night. Kirsty was an absolute hero 🫡
Ollieb . 2024-12-13
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Amazing food and outstanding service from Emma, who served us our Christmas meal this year. Will definatly be back thankyou
Jlt . 2024-12-12
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really relaxed and nice atmosphere. cheap pints and good food
Callum Asson . 2024-12-12
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Brilliant pub! Lovely food, great staff 👍🏼 we had a lovely meal there last week. Food was cooked perfectly and thr staff couldn't do enough to make sure we had everything we needed. Definitely go there again!!
Jodie Innes . 2024-12-12
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Lovely pub for a meal. Didn't wait long for food. Our dinners were perfect. Nice atmosphere! Puddings were really yummy !
Sarah Kendrick . 2024-12-12
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Lovely staff, great food- good value for money! Emma was a great employee and answered all my questions about the food and drinks! Would recommend the Lutley Oak to all my colleagues!
Dean Luck . 2024-12-12
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popped in here this evening for tea on the way home and it didn't disapoint ! service was fast and the food lovely and hot I quite enjoyed my sizzling chicken skillet all that and a lovely smile from our helpful host well done guys!
Daniel Broughton . 2024-12-11
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Amazing place with very helpful staff. Food was beautiful & arrived really promptly. Really enjoyed the rocking Rudolph & pineapple cider!
Amy Roberts . 2024-12-07
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1 of the few places that serve gammon on a skillet tastes much nicer .Great prices and atmosphere .
Zoe Holloway . 2024-12-05
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Great find! Came here with family and really enjoyed the food and service. Great team and atmosphere.
shona keepings . 2024-12-04
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Great staff francesca was brilliant to help me out as an old gentleman much appreciated thank you
David Braznell . 2024-11-27
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Excellent food all of the staff are brilliant would definitely reccomend
Taylor Dolson . 2024-11-24
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Amazing pub great staff great service always
Laura Franklin . 2024-11-24
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Usually a lovely meal and fab staff, have been twice in the last week, but on first occasion, was told I couldn't order what I wanted, swapping garlic bread for chips etc. Have always been able to in the past, you would think the paying customer, could have what they wanted!?, on second occasion, ran out of loads food and drink, oh dear!!!. Was told no butter, , no baileys. Oh and my friend couldn't have what she wanted with her gammon. What a shame!!! Come on the lutley, usually better than this!!!!!
Tina Tomlinson . 2024-11-22
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Great staff and lovely atmosphere.
Tracy Eldershaw . 2024-11-22
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First time visiting tonight. However brother in law has been multiple times! Lovely atmosphere, food was really nice and after Jordan tempted me with hot chocolate AND syrup (which was absolutely delicious) it topped the night off. Booth Lei & Jordan were very friendly and welcoming and made the night even more special. Thanks guys we'll be back 👍🏻👍🏻😊
Laura H . 2024-11-20
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Lovely staff and food would definitely recommend to everyone and come again
Meg Harvey . 2024-11-09
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Lovely food cooked by Claire in the kitchen. Great service from Kirsty
stefan jones . 2024-11-09
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Burger burnt,tasted like cardboard.staff nice friendly. Not given chance to comment.
Bernie Waters . 2024-11-07
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An amazing place with amazing people. 10/10 would recommend - food is stunning too
Ben Williams . 2024-11-05
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We went for a Sunday roast and was not impressed. The mash potato was not fresh it was the powdered kind. Only small amount of gravy given not enough to cover your meal, only two small slices of meat was not impressed.
Julie Inman . 2024-11-04
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Brilliant food, attentive staff. Service at the table was a lovely experience and allowed us to just relax for the evening. The food was lovely and arrived hot and all at the same time. Staff even kept our drinks topped up when they ran low. Great service. Will be a regular go to for family nights out.
Stephen Hobbs . 2024-11-02
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Very good and the lady came out with slice of cake with candle in it. She sang happy birthday to my great granddaughter. It made her feel special. Thank you
Mandy Williams . 2024-11-02
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Really nice place to eat. Food very good and staff excellent. Would recommend.
Phil Newell . 2024-11-02
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Francesca what a beaut so good at what she does. She needs a raise
Nathan Hadley . 2024-10-30
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Francesca was very friendly today told us about the Halloween disco tomorrow really pleasant well done lutley getting the right staff !!
di pearson . 2024-10-25
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Fantastic service, friendly staff and amazing food
Clair Louise . 2024-10-25
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Had my husbands 70th meal here this afternoon... we have not been disappointed with the food and service from the staff here ... so thank you ladies fran, hayley and kirtsy for making his day memorable .. Not forgetting your kitchen staff for their amazing attention to detail and cooked to perfection.. thank you all again xx
Nita Holding . 2024-10-25
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Kirsty, Hayley and Fran were wonderful when we popped in for lunch. Nice food and promptly served.
Angela Bayley . 2024-10-25
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Amazing staff and service from Francesca. Food was incredible would definitely recommend to others!!
Different Perspective Productions . 2024-10-25
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Amazing service once again! Great choices of beer on tap and Amazing food service. Hayle, Francesca and kirsty were amazing
Jodi i . 2024-10-25
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Went here for breakfast this morning. As I expected great food, great staff. And not badly priced. Jemma and Kez hospitable as ever.
Scott Hickie . 2024-10-25
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Amazing place , staff all friendly and atmosphere on point … definitely be back with family and friends
Darren Rivers . 2024-10-23
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Food was lovely! Hayley was amazing, would come back again.
Aleisha Hobbs . 2024-10-23
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Absolutely amazing food every time we come, very polite staff and very friendly
Chloe Shepherd . 2024-10-23
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Amazing staff & food. Really welcoming
Sophie Snade . 2024-10-23
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Had a millionaire burger the only thing millionaire about it was the price
robert bather . 2024-10-20
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The Lutley oak is really nice, my only moan is we went for 'lunch' but there's no lunch option to have a small bite such as a sandwich, toastie, a salad ect.. Unless you have side options. The mac and cheese is amazing tho!
Rosie . 2024-10-20
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Haven't been to The Lutley for over a year. Me and my son went, ordered two burgers. Both were very dry. The menu hasn't got much choice compared to last tine we went. Disappointing
Matt Stevens J . 2024-10-19
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Staff and service is amazing!! Food is cheap and tasted nice, need more bacon on the burger though!! Brilliant seating, Brilliant pub!
Amy Ward . 2024-10-19
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A lovely lady called Francesca made me and my family feel happy this evening We came out for a meal , lovely food And was observing how bubbly , positive and smart she looks Francesca came and cleared the table and was very polite to us . I had to tip her! We will be back again Great asset to the team !
Miss C . 2024-10-18
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Lovely place always welcoming and foods always spot on.
Lis Wood . 2024-10-18
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Food was amazing great atmosphere came with the family. Everything was perfect shall be back thanks guys.
David Hackney . 2024-10-16
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Not the friendliest pub I've ever been to. Early Friday afternoon, staff were hard to find, only had drinks and left
Marc . 2024-10-12
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Great food, great deals and really friendly staff. Highly Recommend.
Claire W . 2024-10-11
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Great menu choices and value for money Friendly staff
Sarah Taylor . 2024-10-10
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Not very professional when you you’ve got half the staff on the shop floor when youve ordered drinks and one member of staff talking to her boyfriend every five minutes when you are waiting for your drinks order
Kevin Birch . 2024-10-05
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Came in with my daughter for some food as a treat after school, I had the hunters chicken which was a nice change from my usual go to of burgers. I asked a few questions regarding my daughter’s allergies and was brought a tablet with all the allergens to look through which makes the whole process so much easier. Two lovely staff members Kirsty and Hayley dealt with us and they were so kind and helpful and understanding of my daughter’s allergies. Food was tasty, and the pub was warm and welcoming. Thank you for a lovely meal and a friendly atmosphere, we will definitely be back ⭐️
Hannah L . 2024-10-03
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Came in with my daughter for some food as a treat after school, I had the hunters chicken which was a nice change from my usual go to of burgers. I asked a few questions regarding my daughter’s allergies and was brought a tablet with the allergens on to look through which makes the whole process so much easier. Two lovely staff members Kirsty and Hayley dealt with us and they were so kind and helpful and understanding of my daughter’s allergies. Food was tasty, and the pub was warm and welcoming. Thank you for a lovely meal and a friendly atmosphere, we will definitely be back ⭐️
Hannah Louise . 2024-10-03
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Great evening celebrating a family birthday staff were amazing and attentive will definitely be back again burgers were so good and a great deal
Logan B . 2024-10-03
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Food was absolutely amazing did have to wait abit but it was a big order. Food was hot and mouth watering. Looking forward to our next visit
Beverley Jevons . 2024-09-27
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Friendly staff credit to you. Kirsty served us Pub it's self needs a deep clean and new cutlery etc......................
H H . 2024-09-24
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The lutley has really turned around Morgan and Kirsty are fabulous service was top notch felt really valued and our dog Stella
di p . 2024-09-24
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Great service, decent enough food, lots of seating. Visited for a weekday lunch.
Philippa Lay . 2024-09-09
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Food disappointing staff great 👍🏻
Gareth Charley . 2024-09-03
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Nice place to dine clean an friendly atmosphere food was nice polite an friendly service toilets clean an smell nice pretty impressive
Rachel Cahill . 2024-09-03
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I was met with a warm smile from the girl. I showed her my voucher and she poured me the drink into a glass. I also asked about the kids sundae that I have had on a previous occasion. I ordered one of those as I like icecream. There was not many in there and it was a nice atmosphere. I would gladly go again there as it is quite and calm.
Felicity Smith . 2024-08-29
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Great atmosphere today I was able to watch the football and eat I booked the table via website they tried their hardest to accommodate my needs bar staff were friendly and helpful bogof on cocktails 😁 spoke with staff member Kirsty lovely girl so friendly
Leanne Fox . 2024-08-24
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Cannot believe how this place as changed. First impressions the windows were dirty and the toilet wall in the gents by the hand dryer was black. Food was of poor quality and standard. I recon the chicken winds had been microwaved and not fried .. such a shame it used to be so good will be I no rush to return.
Warren H . 2024-08-23
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Ideal pub lunch menu for veggies & vegans too. Airy, light rooms, outdoor covered seating area & clean toilets here. Entrance fine for walkers/wheelchairs with car park for lounge & bar on two roads. Bar games, T V screens with sport, we liked the lively background music here. Some say furniture is "tired looking" but it's comfy & functional. Real ales & good selection of wines, lagers, ciders. We enjoyed the simple fish & chips, mushy peas deal which comes with small pots of tartare sauce NOT the awkward tearing sachets most pubs have. Manager FRANCESCA is welcoming, efficient & helpful with a "hands on approach". Worth a visit during weekdays here.
Raymond F . 2024-08-21
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We visited today for our daughters birthday meal. The food and service was good. The cleanliness of the place was disgusting tables were sticky and dirty. We had to move chairs round because they were absolutely filthy. This was at 12 midday
Tracy p . 2024-08-21
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Took my partner and two teenagers for lunch today. Had to swap all the seats to find clean ones . The tables where sticky the place looked dirty. Shame the food wasn't bad.
Trevor Tinsley . 2024-08-21
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Food was really nice. Morgan was very helpful on the bar as well as Hayley.
Connor Ashfield . 2024-08-21
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A lovely visit today. Good food and lovely service. Thanks to our waitress Hayley. Chocolate puddings were loved x
Laura Rushton . 2024-08-20
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I was expecting better, my steak was cremated on the one side and you can't blame the skillet, one more staff member was needed as bar service could of been quicker, apart from that the only two staff members were friendly and helpful
rogerj1974 . 2024-08-14
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I driven past so many times I thought I would pop in for an evening meal. Service and food is spot on. We had the 2 meals of £13 and they were nice big portions, staff at front of house are very welcoming . Highly recommend
mark Touron . 2024-08-12
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First time had my daughters 5th birthday here and couldn’t fault the place everything was great ! And now had my baby shower on Saturday 10.08.2024 there and can say how happy I was with service and food . Everyone enjoyed their food and drinks. Staff very lovely and friendly. Had great atmosphere to enjoy the special day. Definitely gonna come back .
Lina . 2024-08-11
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Came here for a family birthday meal, was served by Kirsty and Francesca, service was fast, staff were lovely. The atmosphere was soothing. The food was quick and very yummy. Some of the best service i’ve received in a long time. Will definitely be coming back!
Jeremy B . 2024-08-10
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Thanks to Hailey! She always makes us feel welcome! 5* service!
Magdalena Kisza . 2024-08-08
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Always good food and service here.
Paula Bates . 2024-08-08
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Great service love the burgers on a Thursday
Logan Butler . 2024-08-07
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Absolutely disgusting service. Manager very rude... Given a wrong order twice. Manager was no help.. she needs more experience!!!! Of how to run a restaurant.. food burnt.. starter was very nice but the rest was disgusting cold and burnt...
Explorer46405276195 . 2024-07-28
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We’ve been here a few times before it changed hands and the foods been great. Came back tonight and it could not be worse, we sent 2 out of 4 meals back and were told that the chef disagreed and it wasn’t burnt just ‘char grilled!’ The burger literally crunched as you ate it, it had clearly been left on the grill for too long and no accountability was taken by the chefs or staff. No way we will be coming back which is a shame. Steer clear!
Katie Gillings . 2024-07-22
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Food and pub good. But probably most expensive in the area for drinks.
michael gallear . 2024-07-22
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Lovely food and puddings. Glad we booked a table in advance as it was busy.
Daisy Doo . 2024-07-20
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Steak a dream. Perfectly cooked.
Neil Dearn . 2024-07-20
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Really nice pub grub, nice friendly staff, will visit again 👍
Leigh Jarrett . 2024-07-04
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Great customer service, food and drinks, great customer service from Jemma will come back…
keira angel . 2024-07-04
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Food and service were excellent. Chloe manager made us all feel very welcome
Matt Robbins . 2024-07-03
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Great location. Food, for £8.50 is sensational. Lovely staff, especially Chloe who has served us well for the past few years of using this eatery.
David Powell . 2024-07-03
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Service and atmosphere is good but the food is really bad.
YelyaH . 2024-07-02
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We decided to go support our local pub, I have never been so discussed with the quality of food, when I spoke to a staff member he told me me it’s the product, so you mean you send out dried meat it was that dry the ends had curled over. I sent it back again the quality of food was disgusting, I would never send any of our friends or family to eat at this Green King pub.
Lorraine Rogers . 2024-06-30
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Wonderful service from Chloe. Very friendly smily and positive.
Gaétan JANODET . 2024-06-26
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94 Opinions
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602 Opinions
Don't waste your money! Booking.com clearly don't check the hotels they advertise! Had recently changed owners. Absolute rubbish. Cold, dirty, no WiFi, no tea or coffee facilities, no restaurant facilties. Basically what was advertised, was missing. Nothing like it was advertised at all on booking.com. Wouldn't recommend this place. Unfortunately made me feel unclean. Would need a lot doing to it to improve it. Shouldn't be advertised as a 3 star, 1star at best currently.