Lotus Leaf in Camden

We've been to Lotus Leaf Stratford a few times. The food is very nice and plentiful. A little overpriced. We've not had any issues with service before until our most recent visit. The server made a mistake with our order and we didn't realise until we went to collect. We spoke to the lady who was giving out the food that a mistake had been made. She said "you want more food, you get back in the queue and you order more food!".

Big portions…of tasteless mush. The plain rice had more flavour than the chicken dish I paid for. Next time I’ll get a better experience by asking someone in Tescos to have a go at me, while I eat a £3 microwave version.

Both of my children wanted to try the food here, my youngest (9yo), is vegetarian and really, really wanted the vegetable dumplings, when we went to order we were told they hadn't got dumplings (what they meant was vegetable dumblings), turns out they didn't have much of the vegetarian selection in stock so the smallest abandoned hope and went elsewhere. My eldest (13yo) ordered Kung Pao Chicken and Noodles and a diet coke, guess what, no diet coke. Despite ordering from this outlet first it was the last of four meals to be ready, not sure why as it clearly wasn't fresh! The noodles were absolutely full of large bits of onion, far, far to much and greasy and the Kung Pao chicken was clearly reheated and gelatinous.... inedible. To top it all they didn't provide chopsticks/cutlery, at first we thought they'd forgotten but when th 13yo went up to ask for some she was told they didn't have any, it took a third trip to the counter with a parent to finally get some... Terrible attitude.

Stopped here for a lunch of stir fry noodles and ordered a portion of chicken dumplings to go with it Was really enjoying our food until we came to eat our dumplings and found there to be steamed flies attached to them. Took the dumplings back and was offered replacement dumplings, needless to say I requested a refund. A very poor apology was given, like the man couldn't really care less. Flies in dumplings are certainly not something I would expect to find at an eatery at Westfield. Would not recommend this place.

Treated myself to lunch out. Couldn’t come back when buzzer goes due to the case I had with me so I waited at the counter and am glad I did as will NOT be eating here again! I saw the cook put my chicken in the microwave and then dump another plate on top of my food!! So the bottom of the other person’s plate that had been sitting on the counter was actually sat in/on my food!!! This was after a 10 minute wait too. I complained to the manager and he brought me another plate of food, yet again microwaved and hot on the edges of the plate but the rest of the chicken in the centre was barely warm. Running out of lunch break I decided to eat the rice instead only to find that hard on the outside and cold, only hot in the middle where it had also been microwaved. The edges of the rice were so hard I have possibly damaged a tooth. Disgusting food not even up to ‘Spoons standards and appalling hygiene. I can well believe the reviewer on google who said they got food poisoning! This food is NOT fresh or even fit to eat!

So unlike the other restaurants at the food court the price you see in the menu isn’t the price you get billed as there is an additional VAT amount so don’t think it’s cheaper! As it may seem that way. The food is standard- good dim sum. I would’ve expected more filling in bbq chicken buns as there less than half a teaspoon perhaps and just the doughy bun which I dipped in sauce to finish it. Malaysian curry was really nice with the noodles loved it Great food !

Chicken was cold, dim sum & noodles were uncooked. Restaurant prices for what I wouldn’t even get after a drunk night out

Thank you very much Mihai for cooking the delicious egg fried rice. We could not come back on Saturday but we will eventually in the future. Great experience, open kitchen and lovely staff.

I was visiting Westfield today & wanted to have late small I explained I didn’t want curry & rice too much big portion I chose prawns new dish with sweet chilli sauce £4.99 He said have small- egg fried rice & drink £11.25 total When food was done - !!! ?? The prawns were so small portion only 4-minute with little tiny bowl sweet chilli sauce The rice was bowl & all dry, I told the girl waitress collecting I can’t eat dry!! So had to order another dish which has gravy & sauce.. £7:95 includes bottle of water I came to lotus leaf with my husband on May- 31st 2021!! This time the food was awful too salty black-bean sauce filled with dark soy sauce and too watery runny Only thing I enjoyed was the prawns starter - I wouldn’t mind paying extra for more prawns The staff are not working to help customers- the girl when I told her that her college wasn’t helpful for my order and I ended up paying nearly £20 for 1-person lunch - fast food, instead of empathy for customer… she started getting defensive saying there is nothing for £10 with drink I told her I understand- you had offer before, I don’t mind paying £11 or £12 but now £20 nearly & I will waste some!! It’s not overly busy today - 31/5/21 was more busier I find customers service training should be given - how to explain and interact with customers- who don’t come often and be helpful to explain the dishes Next to them is indigo which I should of opted for The staff were eager for my custom- but I love Chinese so when to lotus leaf!!! Due to today’s experience…. Will decide to give it a miss next time I come to Westfield Stratford. The food and staff not value for money or pleasant experience, especially today 20/8/21

Me and my friend wanted to grab a quick bite to eat after we'd finished shopping. We ordered the stir fry noodles 1 mixed meat and 1 roast duck. The food was very very bland. No flavours no seasoning and the noodles were very chewy. Presentation of the food was just thrown on the plate. All for £22. We weren't satisfied with the food at all.

My specialty prawn dumpling has a piece of prawn in it. That is it. Nothing else. Nada. Spring rolls are okay but so are the frozen ones which you can heat up at home.

I recommend going to eat at lotus leaf westfield they make the perfect meal they prepare it in time and it's delicious. Helpful staff highly recommend it.

Food was very tasty, hot and fresh.Good variety on the menu. Friendly staff with excellent customer service. Highly recommended 👌 👍👍👍

We have had food here a couple of times in the past. Sometimes the food was really good sometimes it was just good enough. We unfortunately had experienced an extreme low on our last visit where my duck noodles were overcooked to the degree of melting in the mouth no texture or whatsoever. Also, for some reason the duck was accompanied with the skin which made up of about 70% of the "meat" and it was just terrible. on top of all this both my partner and my dish were greasy beyond redemption. I was hungry so i had most of mine but felt sick for hours afterwards. I can liken the experience of drinking a couple of shots of veg oil in quick succession... my partner had the prawns out of the egg fried rice but nothing else apart from it.

Ate here on 8th Jan and really enjoyed chicken in satay sauce with noodles. Unfortunately an hour after I came over feeling sick , had tummy pains and diarrhoea. Can’t trust to eat here again now.

I ordered King Pawns in Black bean sauce with Egg Fried Rice. This came to almost £10:00. The rice was lacking in egg and stuck together and lacked taste. The Black bean sauce was watery and devoid of flavour, whilst it had loads of vegetables and 5 tiny prawns. It's got to be one of the worst Chinese meals I have the misfortune to eat in a very long time!!!! If you are hungry find another restaurant!

Special fried rice prawn chilli, bland and not hot. Chicken and noodles meal, lots of chicken but almost cold, both meals served on cold plates. Would not go again

Very tasty and delicious dinner! Visited with a friend and we were pleasantly surprised. We placed our orders and in a little while, the dishes were ready for collection. The portions were big, food hot and prices reasonable. I would happily eat there again therefore highly recommended!

Even there are few customers before us, but the queue is efficient and fast. Ordered roast duck with jasmine rice. Aside being a good portion, the meat was tender and delicious. Quite amazed that a kiosk in a food mall can serve such good succulent roast duck.

Good food, but this is situated in the centre of a food court so finding a table can be tricky in the Westfield shopping centre at busy times (e.g. especially on a Saturday afternoon when West Ham are playing at home).My special deal was a large portion of special fried rice and a can of drink at £10 (for cash only). Really good and freshly cooked. My wife had Sweet and Sour chicken (with a large bowl of rice). A bottle of sparkling water for £1.95 seemed to be taking advantage of customers.You queue to order and pay, receive your drinks and you are given a table buzzer which flashes and vibrates when the food is ready. It took about 20 minutes from queing to order to receiving the food.In summary, good and freshly cooked authentic food, but seating and soft drink prices were disappointing.

I had the egg fried rice with chicken in satay sauce. It was really spicy but didn’t say so on the menu. Quick service, food wasn’t bad. Would go back if I wanted a quick meal.

Went with a friend for lunch and ordered the sweet and sour chicken with noodles for £8.95 plus the gyoza for £3.95. The gyoza isn’t that nice, very soggy. Wouldn’t order again. The chicken and noodle were lovely. The price wasn’t to bad. They only had one person on the till which was crazy as there was a long line.

Malaysian curry was spicy and tasty but the roast duck was excellent. A little pricey for what it is, but then so are all the fast food places in the Westfield food court.

Visité el restaurante Lotus Leaf en el centro comercial Westfield mientras compraba la boda de un amigo. Las opciones no son suficientes, pero son flexibles. Elija una opción de carbohidratos: arroz / fideos, luego elija su opción de carne / pescado / gambas para agregarla y luego agregue su salsa. El tiempo de preparación no es largo, la mayoría de los alimentos están precocinados, simplemente preparan el plato elegido mezclando los ingredientes finales (es comprensible que no pueda preparar un plato chino auténtico desde cero en 5 a 10 minutos).

Tratar de encontrar un lugar decente de dimsum a la hora del almuerzo un jueves en Stratford es un desafío, desafortunadamente me decidí por este lugar.

Stopped here for a quick lunch while out shopping Great good lots to pick from and great sizes Great how you can mix and match things

Quick service, food came really sharp. Food is ok but expensive for the quality. Small portions. But if someone looking for halal option this the place.

El lugar se cerró a las 10 pm y les pedí agua caliente para la leche de mis sobrinos a las 9. 45 y se negaron.

Pedimos las tortitas de pato crujientes. La grasa no se redujo, por lo que es bastante incomible. Tuve que sacar los trozos de carne de pato recocido de la grasa para salvar cualquier cosa. También tuve la carne szechuan con arroz frito, que era masticable, suave y el arroz pesado. Los rollitos de primavera estaban bien. Esto costó un total de 23 y tenía hambre después de haber comido los pedacitos que estaban bien para comer.

We always eat here when we visit Westfield. Food was as tasty as ever, hot and fresh. Prices seem to have increased quite a bit though.

We had lunch here on a busy Saturday afternoon. The food was tasteless but even worse, gave my son, who had eaten duck, food poisoning. He spent the entire night being violently sick and was still unwell three days later. It is also expensive for the poor quality of food.

Ubicado en el área de restaurantes del centro comercial Westfield en Stratford.

Simplemente me apetecía un poco de comida china para llevar al hotel y disfrutar con el telefest. Sui mai y albóndigas de gambas bien, pollo frito gyoza empapado. Me encanta el pato de Pekín y había un lado generoso de tortitas, salsa Hoi Son, cebolletas y pepino. La carne de pato en sí era tierna y sabrosa, pero la piel más pálida que he visto en un pato chino todavía. Vergüenza

Good sized portions but food quality not the best, to be honest. Did taste fairly fresh so I suppose that's a plus! Plenty of better eateries in the area.

Whilst in Westfields, we decided to have a pit stop from shopping. We went to the food court of Level 1, which has lots to offer.

Speeds not the most amazing but they are a great little stop while shopping in the busy atmosphere. Make sure to add the dumplings to any order. They are amazing!!

Really tasty and fresh food available in a very busy area of London. Very quick and prompt service when food being given.

I ordered an egg fried rice with King prawns for £9.95. It was one of the saddest meals i've had in a while. Also over-priced in my opinion. The dish was pale and lacking flavour. I had to request soy sauce and chilli oil but there was no saving it. Felt yuck after.

Stopped off at the lotus leaf in the food court during a shopping trip at Westfield Stratford.ordered egg fried rice and sweet and sour chicken.The portion size was big and the quality of food was ok not the best I’ve had but definitely not the worst.The rice was a bit overdone and the sweet sour chicken was tasty but came with way to many veggies.Its a tad expensive and almost £4 for two cans of coke is ridiculous but I suppose you are in the nations capital.As I said was ok but wouldn’t rush back here as there is so many other options.

the food was excellent and enjoyed it was i had rice and szeuan prawn curry it i cant wait to go back again.

La comida es un desastre! La salsa es simplemente un tomate salsa con un montón de especias, que es demasiado caliente. El stir-fry de fideos es como una italiana espagueti dejado en el agua hirviendo. El chef cocina estaba recogiendo su nariz mientras cocina! ! No se recomienda en absoluto .

Food came quick and service was friendly. My roast duck dish was cooked nicely and my family had no complaints about their good at all. Portion size was good and price was as expected in such a place like Westfield.

Terrible food. Tasteless and burnt. Very, very expensive too. I am currently chewing my special fried rice and I’m getting blandness intermingled with burnt bits. They couldn’t even get the order right. NEVER AGAIN!

Pedí pato asado, arroz y bok Choy también le. Esto para mí es una combinación probado. Lo que (eventualmente) salió era una farsa. Luke comida caliente (no me pude quejar ya que tardaron mucho tiempo para la comida y hambre que no tienen la energía). El pato era tan hecha y seca hubiera sido ridículo. La comida estaba tibia y carecía de sabor, lo que es realmente significativo para la comida china que raro normalmente el amor.

Food is awful stay eell away dif not enjoy one bit wastr of my money. Could have had a better meal. Ruined my day and my appitite for tea of the day. This is not chinese this is some next thing.

Great place for a spot of lunch. Staff are happy and lively. Food was quick and tasty. The steamed wontons are excellent

We have tried this place today and I regret spending money on this "food". Who ever is responsible for the dishes and cooking there has/have no clue how to prepare a decent meal of chinese food.

Absolutamente horrible. No cometáis el mismo error que nosotros al elegir el primer lugar que ver, ir literalmente a cualquier otro sitio. La peor comida china que he comido en mi vida. No te dejes influenciar por la marca buena, la comida está fría y sin sabor. Es un insulto a la comida de la calle chino y no sé cómo la gente que trabaja allí puede vivir con el hecho de que se sirven de esta basura y cobrando casi 10 libras por persona. A pesar de saber que la comida claramente es horrible y se sienta alrededor por horas, el personal era todavía muy grosero y actuó sorprendido cuando me tomé algo de vuelta! Que ser conscientes de los problemas teniendo en cuenta el enorme número de críticas de mencionar que la comida está fría. Sólo me gustaría que lo hubiera leído antes de ir.

Service slow & totally disorganised seemed to be most of staff’s first day.No sign of anyone managing them.Strange system of drinks one end of counter food at other seemed to confuse everyone.Ordered 2 meals which arrived 15 minutes apart - first one cold by then so sent back to be replaced - Staff seemed surprised !!All in all a pretty awful experience

The food was hot, delicious and very satisfying.customer service was 5 star and the the staff were very friendly.

I really lucky having the food from lotus leaf, it is the best Chinese food I had ever try.

I've been eating here for over 3 years now and I thought it's time to leave a review. I absolutely love the roast duck. I also tried a few other dishes that pleased me. Overall reasonable price, fast and professional service.

Visita rápida al centro comercial. Comer rápido, muy abundante. Gran plato agradable. Se puede ver la cocina, que está abierta. No estoy seguro de si esto es bueno o malo.

Visited Lotus Leaf yesterday. The noodles were cold and tasted disgusting. I complained and a few minutes later they had another plate of them ready for me. These were hotter but not great, also a total lack of any chicken.

I was shopping in Westfield when i decided to grab some Chinese Food from Lotus Leaf. I ordered the sweet and sour chicken and chicken egg fried noodles.

We were excited to try Lotus leaf, great decor and branding, unfortunately the food quality and service did not match the expectation. our food arrived cold and had to be sent back, the replacement dishes were equally tepid. The food was ok, but not great, hard veg that wasn't even par cooked, the Kung Po had whole DRIED chilli's in that were inedible. just a disappointing experience in general considering the cost of £30 for 2.

Hoja de loto siempre es mi primera opción después de ir de compras en Westfield. Por un precio decente nunca estoy decepcionado con la comida aquí! El pato asado con arroz jazmín es mi favorito.

La comida de la calle auténtica china tiene un lugar especial en mi memoria culinaria. Sabores y texturas me vienen a la mente sensaciones apetitosos que perduran durante muchos meses. Los fideos sosa acompañado por unos esta genial precuela de pato que encontramos en hoja de loto me dejó tanto frustrado y enojado. Qué desperdicio de £9.

We looked at all the menus in the world food court and opted for this one, I had the Malaysian red curry and my partner had beef in black been sauce we had some dim sum on the side. It did not take too long and the food was nice and hot and fresh. My curry had bags of flavor and Brian loved his too. We were impressed and would def eat their again.

I normally wouldn't review a mall food court restaurant, but this one is so lackluster I feel I must. Efficient and disinterested service, place your order and pick up when the buzzer they give you goes off. Fine. Egg fried rice with prawns was a tasteless mound of rice that required a giant slosh of soy sauce to be edible, prawns were few and far between, egg pieces also rare, occasional bits of vegetable. Way overpriced. My first and last visit to this mall restaurant.

I was starving and still these dumplings (3 for 3.95) were meh. The filling needed salt or a tastier sauce option. The crystal wrap fell apart as I was eating it. Quite messy.

Went here last night for some food before the cinema. I had the prawn stir fry and it was really terrible. It had no flavour whatsoever and I didn't eat it. This place needs to learn about seasoning!

Ordered a main to share and two sides. Main was lovely, as were the spring rolls but the gyozas were questionable... the chicken was pink and minced, I wouldn't order them again!! The rest was nice and didn't have to wait too long. Little overpriced but everything is in Westfields.

The Chinese Streed Food place in the amazing range of different food places in the Westfield Mall Food Court in Stratford, London.Reasonable menu size opposed to the massive, 150 item menus that tell you in advance that this is a bad place to eat.Service is rather typical Chinese. Not exactly personal, lightning fast and highly professional.I'm a big fan of dumplings - who isn't - and Lotus have them steamed and fried. Personnally, I'd go for steamed, but that's a question of individual taste.The pan-fried dishes are also very tasty, and everything has that fresh taste of something beong cooked to order.Prices are reasonable for London, but of course, don't expect a quiet restaurant, as this is mall is a bee hive.Overall recommendable.

Located in a busy shopping centre so wasn't expecting much due to the canteen style atmosphere but I ended up having a very pleasant lunch with a friend. The dishes we ordered were actually very good, at least equivalent to the standard you would find in most Chinese restaurants. The prices were on a par too, which perhaps was a little high given the (lack of) ambience & self-service. Not a bad place for a casual lunch though. A good 3 & a half stars.

Its just ok. Probably would not go again. It was very average at best. Didn't taste so fresh and was over priced for what it was

Chinese street food -- I was drawn b/c of the fried garlic smell. However I thought the food was just ok - maybe I ordered the wrong dish. I was craving noodle and ordered the "Stir Fried Fresh Noodles" w/ shredded duck (£8.95). They confirmed the noodles are handmade. Overall dish tasted like your regular Lo Mein - they do cook the food to order.

Bad experience!!!Ordered a stir fired prawn noodles it looked nice but taste was old and prawn was smelly not worth the money..

No probably not but if it were it would most certainly describe the meal I had there.So would slop in a bowl with cold string on the sideStreet food? Which street, I'd like to know.Overpriced Street perhaps next to Care-less LaneThe noodles were cold and the main came with a skin on it as though it had been hanging around waiting for a bus on a cold nightThe sauce tasted like it had come from a very large vat produced somewhere in Northamptonshire with some fresh veg tossed in at the last minute to give the illusion of it being a stir fryPretty slow too.Do yourselves a favour there are far better places to eat only a few steps away; cheaper too.Nah won't eat there again. Must try harder and you are allowed to smile by the wayNo excuses.

We had the Duck top of the list on menu. Good system of waiting with pager. Meal was just about OK, duck did not seem to have a lot of flavour steamed pancake stuck together and tore when separating. Would not have them again so would probably use a different vendor if visiting again

Visited westfild Stratford city london and was in the mood for Chinese food. So i tried the lotus leaf chinese restaurant. It was very enjoyable and great food. They offer halal food and the selections of food are tasty

Love the food here. It's freshly cooked and piping hot. Full of flavour and never disappoints. The beef in black bean sauce has plenty of beef in it (as well as the usual peppers, onion etc). They also serve alcohol as well as soft drinks.

Tried egg friend rice with chicken curry and would try this place again anytime soon. I enjoyed what I had and would definitely recommend.

Short queue is deceptive as when U make an order u r given a black handset which will light up when order ready.Probably more cooks working on this restaurant than some of others but waited good 10 minutes.My family who had chosen differently all finished by time I collected mine. Having said that my Malaysian curry and rice was lovely.2 bowls of food and goodportion size. Really enjoyed. But this and a jasmine tea was almost £11.All the food courts overly expensive. Rarely packed as shared seating areas at food court.But this makes it less of an experience .Jimi

The food is great for such a busy mall what is Westfield Stratford City. I have ordered Shanghainese Chicken Dumplings and Sweet n Sour chicken with hand pulled noodles. Both of the items were tasty. Tender dumplings come with a ginger soy sauce. Noodles were delicious. There is a small island kitchen where you can watch the chefs making and preparing everything fresh. They will give you a little beeper after order which will buzz when your food is ready. They serve Halal food.Their coconut water with pieces was one of the best drink I have ever tasted. Recommend this chinese place.

Beautifully roasted duck fresh out of the oven, full of flavour, succulent and very tasty. Served on a bed of rice with a delicious soya sauce and some sliced cucumbers. Definitely will be back for more. This place beats any Chinese restaurant hands down. Great staff, helpful and friendly. 10/10.

My family went to see a pre booked dinner at about 6pm. We had lobster, half a roast chicken, Beef clay pot, it was good and we enjoyed it. The starter came together with the mains but it was our fault as we should have asked for a time out period. Thanks.PS I live in Reading, it was a treat, as Chinatown would have been very busy.

I ordered Roast Duck with Jasmine rice yesterday and was very disappointed with the following: 1) The duck tasted cold, like an old meal cooked a few days ago. In fact, it did not have the taste, quality and aroma of a genuine Chinese roast duck! It was tasteless and tough. 2) The meat portion was very small (only 5 tiny pieces of duck). What they lack with the meat was compensated with another tasteless, boiled, pak choi no one even bothered seasoning 3) They claim they are serving Jasmine rice but I can guarantee anyone what was served to me was not Jasmine rice. It was just a plain, white rice. Overall experience was very poor. They need to raise standard, improve the quality and taste of the food they serve.

Eaten here several times. This time the food was very, very disappointing. Prawn bread not edible, hard on the outside, mushy in the middle. Duck and pancake sauce too strong and quite thick. A poor meal, we will go elsewhere next time.

Had the roast duck noodles. Tender and juicy in the inside and skin was really delicious. The shanghainese dumplings were also tasty. The staff behind the counter were really quick and friendly too. Would return.

the place looks nice but the roast duck is very bad. You can't eat it because it is full of bones (small ones) and it really bothers you when eating... a single bite can hurt you whole mouth, like you were eating small, spiked stones.will not come back

I went to visit the restaurant with my friend today.We were in the queue when we noticed that two member of staff were tasting the rice by their hands without gloves in front of the costumers.We were absolutely shocked.It was very disgusting, thats why we had to chose noodles instead of rice.While we were eating the noodles we also noticed that one of the member of staff was touching the cooked noodles without gloves too.This should not be allowed because of Hygiene.We will not go back anymore we were really disappointed.

I have also considered Lotus Leaf as one of the best places among the ones at the Westfield food court. Its shredded duck fried rice has always been tasty. However, today I have ordered the shredded duck noodles paying them almost £9 and I have been really disappointed. In the noodles there was almost no duck meat and a lot pf fat skin. Moreover, even of it was supposed to be boneless, I found two little and sharp bones in the food. If you would like to eat here avoid the noodles and opt for the rice...

The staff were polite, professional and looked like they wanted to be there.We ordered two portions of the roast duck with pancakes and hoisin sauce and one of the vegetable noodles.For a start the roast duck is completely different from anything I've ever had before, be it from a restaurant or takeaway - 99% of the time the duck is still swimming in its own fat or deep fried to hell and back but the duck here was juicy and succulent. The portion that you get is slightly smaller than that of most Chinese takeaways but it's a worthy trade off. The plate of noodles was a bit on the salty side but very tasty and filling even when shared between two people.They do charge £3.25 or something close for a glass of coconut juice (with chunks). Watching the lady pour something you can buy yourself for around £1/2 out of its original packaging and into a glass and then charge you more is kinda painful BUT it's your choice. It was tasty though.If you come here I'm sure you'll enjoy the food as much as I did. I'm Vietnamese and a bit of Chinese so I'm highly critical of any foods from these countries.The only gripe was that the food court needs more staff to clear tables but that's nothing to do with Lotus Leaf. I'll be back!!

Ate here 2 nights running as the food is so good. Would definitely recommend this place. Its normally very busy but well worth the wait. Spicy special fried rice good, spring rolls and chicken Chung po ( not sure if right spelling).

We had dinner here after we visited the Olympic Park. The food was great - We both had Szechuan chicken with noodles and the amount of spice was perfect! It is situated in a food court in the shopping centre so great for grabbing a quick meal but you probably wouldn't want to come here for a special occasion.

The duck with pancakes is probably the best I've had. It was juicy and tasty. Food came quick. Would definitely have again!

Located in a food court area. Food looked good. Easy ordering system. Crispy duck - very small portion and NOT crispy. Stir fried noodles with vegetables - tasty. Very expensive for what it is though...

We have ordered Kung Pao beef with fried rice and Malay curry prawns with jasmin rice. It tasted well. Good as lunch.Can recommend for as a simple lunch.

We had dinner there when we visited the shopping mall. The food was served quickly and looked nice. The price wasnt too much either. However the taste was average nothing highly impressive. It certainly wasn't the best Chinese food we had.

We had a very nice meal at the Lotus Leaf, duck and the chicken dishes wereVery tasty The portion size was a little on the small side and not cheap for street food.Considering we had to serve ourselves. It was very busy so it speaks for itself.Would we go again oh yes.

Very good Chinese fast food, however slightly overpriced. Steamed dumplings and duck pancakes were delicious. Noodles were also really good.

Was pleased with the food from Lotus. The meat and dumplings were spectacular. The Kung pow sauce was pretty spicy and decent as well. Was a little over priced. But for all food it was top notch.

The chicken noodles looked lovely but were tasteless, the noodles are so thick you almost choke on them and it looks like a plate of worms.

The service is fast and the food looks great, but the signature duck dish has a lot of bones. Dumplings are nice, but I bit into something hard and that always ruins it for me. There are way better fast foods in Westfield. Sorry.

Seen some poor reviews, but it looked busy so thought it must have improved and decided to give it a go - bad decision! Food was served up quickly, and the portion sizes were generous. But I couldn't eat any of it as it tasted of nothing but grease. Won't be going back.

Went there couple of years ago and they really messed up the food (In Stratford)So I thought I will give it another try, waited 10 to 15 mins for the food went there and they have given my food to someone else. I did not get an apology from them so I decided I want my money back as they clearly haven't improved on their service but they say to me I can't get my money back without a receipt but I just ordered over 10 mins ago. I would NEVER BE GOING BACK TO THIS PLACE AGAIN. from the start to the finish the customer service was horrendous.

I went to the lotus leaf in London Westfield shopping mall and had the chicken satay with jasmine rice a nice meal for what it is but would not go back I would highly recommend you buy a drink somewhere else first thou the price was so expensive just for a can of Coke So all in all not the best experience in the world it was spicy thou as I like it

I went here with my wife, nephew & nieces after a bit of a shop in Westfield. This place can be found in the food court on the top floor. Really good and quick service. We tried the chicken dumplings which everyone enjoyed and we all ordered an individual main. We all enjoyed are food and would definitely go back. I had the duck with rice, other mains chosen were egg fried rice with duck, scheuzuan chicken with rice, noodles with prawns and another fried rice dish. We had free tap water with our food. I really like the setup, just order and pay for the food, go find a seat anywhere and once your buzzer rings go pick up the food and enjoy.

Ordered veggie gyoza and chicken schezuan.The gyoza tasted mostly of the pastry and no flavour to the filling. Served with a strong malt-like vinegar on the side which is not what I'd expect. For the schezuan I was expecting a nice fresh dish with fresh chilli instead it was like a spicy version of sweet and sour dish; very sweet and sugary. I was also unimpressed that I ordered water and the girl who gave me my meal tray couldn't give me the water, rather I had to walk around to the other side of the counter to collect it. This is not the best approach for the customer especially if you are juggling shopping bags etc.Overall fairly disappointing and I would recommend the other restaurants in the food hall.